Related
Im not sure if this has been discussed before as I did search but cant find anything.
Today I called T-Mobile for the first time to complaint that my MMS is not working (known problem for samsung galaxy s 4g) and asking them when is the update available to fix this issue, and My SMS is in and out as well ?
I didnt tell him what program I have/downloaded on the phone since he didnt ask.
I get transfered straight to higher (level 2) technical support. He said dont touch the phone while he was checking something and the phone will reboot. The phone did reboot and the SMS get fixed.
This is what Alarmed me so much.
The tech support ( I wont publish his name here) know exactly what software I have on the phone (downloaded from the market), what is currently running, he also know I have advance task manager among other thing.
He even knew my Gmail address I use on the phone and google market account.
How is this possible ?
Is there anyway I can block this because I dont like when T-mobile snooping on my phone. If they can see the apps I downloaded on my phone and know my gmail address, know what apps currently running, Can they also access my email through my phone ?
Honestly never heard of that. Thats wild!
Sent from my SGH-T959V using XDA Premium App
Logmein app ? That's the only thing I can suspect
VICosPhi said:
Logmein app ? That's the only thing I can suspect
Click to expand...
Click to collapse
I dont have that app on my phone
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
I wouldn't sweat it too much, it's just like any computer service company that can push updates to your computer.. All they did was push an update and had your phone reboot.. Now if you had some terrorist shizah on there, then I'd be worried, but other than that, they've probably already forgotten about you!
maktucali said:
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
Click to expand...
Click to collapse
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
It doesn't surprise me at all. The OTA capabilities are there in a lot of devices, including your DSL or cable modem. Google owns everything you do on your Android phone, including your location even when you're not doing anything. Unfortunately, the Facebook mentality about privacy is winning.
Sent from my SGH-T959V using XDA App
nothing here
r3tro8888 said:
I dont have that app on my phone
Click to expand...
Click to collapse
Unless you removed it, yes, you do.
I was surprised to see it on my phone as well since I hadn't installed it.. talk about bloat... why would the phone come stock with this?
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Yea they said let me check it to look up what phone u have and what faqs and problems. Dont be alarmed
Sent from my SGH-T959V using XDA App
heartspains88 said:
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
No matter what phone you have, T-Mobile (and I'd assume AT&T) can find out what phone you are using, even if it's not a T-Mobile branded phone.
I wouldn't worry, they aren't gonna do some stupid **** with that, they just did that to repair your phone. I honestly doubt they'd risk losing a customer over a little thing like that.
Google is the one you should be worried about. They know where your phone is, exactly to the millimeter (I don't think that really works with the Vibrant though. xD).
u called to get your phone fixed didnt you? and they did just that didnt they? if you are so worried about your privacy i got a old motorola razr sitting in my closet, ill gladly trade your sgs4
Google is the devil, and will take over the planet, and join steve jobs. Put on your tin foil hats!
To further this, its done through rescue me. It is built into the kernel. On the Vibrant froyo leaks i have leaked out it is there also. We just remove the Rescue Me app.
I can remove the drivers and credentials from the kernel if people are that concerned about it. I wouldnt be though.
Sent from my SGH-T959V using XDA App
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
r3tro8888 said:
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
Click to expand...
Click to collapse
I'm a computer repair tech. One of the first questions I'm going to ask is have you installed any new hardware or software? Most of the time I've found out software was the root problem of the issue. Not always, just Most of the time. So, it doesn't supprise me that he can see what is installed on your phone. It gives him a idea of what the problem can be. I would be more concerned what NSA or space aliens are doing with your phone.
heartspains88 said:
Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
heartspains88 said:
Put on your tin foil hats!
Click to expand...
Click to collapse
nwpro3 said:
I'm a computer repair tech. I would be more concerned what space aliens are doing with your phone.
Click to expand...
Click to collapse
Pass that roll of tin foil will you fellas ?
I like mine shaped like a tricorne .
jeffsf said:
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Its not in the source. Its in the initramfs. There are also binaries in /system/bin
Sent from my SGH-T959V using XDA App
OK I'm starting this post for my buddy who has a sprint galaxy nexus we live in south Florida and spring took there towers off line today to do some service to there towers well when they put them back online they deactivated his service and when he called customer service he told them his phone was rooted and unlocked with a custom ROM and they told him that sprint probably seen that his phone was rooted and that is why they deactivated his device well he has it back on now and is getting no data what so ever
Sent from my Galaxy Nexus using xda premium
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Doddster said:
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Click to expand...
Click to collapse
That's what I told him but he said the lady was pretty persistent about that
Sent from my Galaxy Nexus using xda premium
As an ex-Sprint in-store technician, the lady was bullshitting.
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Product F(RED) said:
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Click to expand...
Click to collapse
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I heard it's not so good in south florida with sprint.
Charybdisan said:
I heard it's not so good in south florida with sprint.
Click to expand...
Click to collapse
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Product F(RED) said:
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Click to expand...
Click to collapse
He should be on in a minute or two if you could pls stay on he wants to pick your brain he said he tried that profile thing didn't work he said
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
bigweezy1212 said:
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
Click to expand...
Click to collapse
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Click to expand...
Click to collapse
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Click to expand...
Click to collapse
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
bostonbassman78 said:
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I am also on the toro ROM on my Verizon Gnex and I have no issue's like that
Sent from my Galaxy Nexus using xda premium
bigweezy1212 said:
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
Click to expand...
Click to collapse
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Product F(RED) said:
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Click to expand...
Click to collapse
I'm gonna have to jump on this first thing in the morning. Thanks for the advice. I will post any results on this thread as they unfold.
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Doddster said:
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Click to expand...
Click to collapse
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Product F(RED) said:
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Click to expand...
Click to collapse
Well it got worse now his phone is telling that command droid is not working any thoughts on this and is there a way to get back to stock
Sent from my Galaxy Nexus using xda premium
I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
kwanbis said:
I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
You will not be able to do anything until the previous owner login to your phone and then add yours. It happend to me also when I sold my 6p, did not know why the phone keeps asking my account name even after a full reset
kwanbis said:
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
drozek said:
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
Click to expand...
Click to collapse
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
Nidstang said:
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
Click to expand...
Click to collapse
Why? I am not telling them to restore the other user account. I am telling them just to fix the phone, which has been being used with my account for 6 months...
nine7nine said:
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
Click to expand...
Click to collapse
mngdew said:
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
Click to expand...
Click to collapse
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
devilsadidas said:
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
Click to expand...
Click to collapse
Bingo. This thread boils down to someone whining about their own mistake.
kwanbis said:
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
Click to expand...
Click to collapse
OK. That's interesting that it vibrates... it must at least have some juice / can charge?
Try booting into safe mode or recover?
Did your phone crash while doing the system firmware update?
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There wasva few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
PS: to everyone not trying to offer some advice or help, cool it... regardless of the device being used or OP being frustrated, it would be better to either offer suggestions and/or help, or just not reply.
nine7nine said:
OK. That's interesting that it vibrates... it must at least have some juice / can charge?
Click to expand...
Click to collapse
Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
nine7nine said:
Try booting into safe mode or recover? Did your phone crash while doing the system firmware update
Click to expand...
Click to collapse
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
nine7nine said:
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
Click to expand...
Click to collapse
I'll check it.
nine7nine said:
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There was few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
Click to expand...
Click to collapse
I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
kwanbis said:
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
Click to expand...
Click to collapse
They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
kwanbis said:
Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
Click to expand...
Click to collapse
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
kwanbis said:
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
Click to expand...
Click to collapse
Ah, so it happened when the phone was on.
kwanbis said:
I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
Click to expand...
Click to collapse
Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
nine7nine said:
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
Click to expand...
Click to collapse
I tried using find my phone, and nothing. I also tried calling my phone and nothing.
nine7nine said:
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
Click to expand...
Click to collapse
It is really weird.
nine7nine said:
Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
Click to expand...
Click to collapse
I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
nine7nine said:
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
Click to expand...
Click to collapse
Yeah, it is like they work for Google.
drozek said:
They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
Click to expand...
Click to collapse
If you didn't reported, it is your problem, not mine. And also, why let me use it for 6 months, and then say we don-t know if it is yours? If you are going to implement a policy like that, do like apple does, and don-t let me use it whatsoever. If that was the case, upon receiving the phone and being asked for a password to unlock it, i could have contacted the seller immediately, and being covered by Paypal, nothing like this would have happened. But don't implement it like this which is very stupid.
Think for a moment. Haven't the phone broke, I could have been using a "stolen" phone forever, but since it broke, that is when they care. Horrible policy.
kwanbis said:
I tried using find my phone, and nothing. I also tried calling my phone and nothing
Click to expand...
Click to collapse
Well, then it's probably not a borked screen. Maybe if the firmware is corrupted, it's still allowing charging. Idk... it's too bad the pixel doesn't allow hardware reset (like my s5 did. Sometimes that made a difference, when it I messed up and the phone wouldn't boot).
kwanbis said:
I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
Click to expand...
Click to collapse
Reviews don't mean much. They can be faked. Bots and the like... I would just avoid buying used electronics, in general... so much can go wrong, even with a brandnew phone. Hardware defects, firmware problems, etc, etc... buying stuff used is a huge risk...
I think you have a couple of options left, assuming you've exhausted all other avenues / troubleshooting;
1. You can bug google more and hope that you encounter someone sympathetic, after explaining that the seller hasn't replied / explaining the situation... some support people are more helpful than others, it might require multiple attempts.
2. You can take your phone to a 3rd party, but authorized google technician... they might have resources/tools not available to you or I... they might be able to determine the problem and fix it (but obviously, it will cost you).
I can't find the thread about this, but, after a factory reset I went about setting up playstore and low and behold, exactly what has happened to another user on tmo Ile happened here also!
TRICKY tmobile
dirtyreturn said:
I can't find the thread about this, but, after a factory reset I went about setting up playstore and low and behold, exactly what has happened to another user on tmo Ile happened here also!
TRICKY tmobile
Click to expand...
Click to collapse
So, what happened to the other user? Why didn't you post this on that thread?
https://forum.xda-developers.com/pixel-3-xl/help/bought-unlocked-pixel-3-google-t-mobile-t3973013
Yeah it did it to me too. When you are setting up the phone towards the end it will have some options one of which is additional software. If you click on that you can un select the T-Mobile junk.
bobbyphoenix said:
https://forum.xda-developers.com/pixel-3-xl/help/bought-unlocked-pixel-3-google-t-mobile-t3973013
Click to expand...
Click to collapse
Ahh, thanks so much for sharing the thread! I just didn't find it for whatever reason.
hatdrc said:
Yeah it did it to me too. When you are setting up the phone towards the end it will have some options one of which is additional software. If you click on that you can un select the T-Mobile junk.
Click to expand...
Click to collapse
I didn't even get that! Did you get yours from t-mobile ? I just went with an unlocked one from best buy.
When I set up my phone initially I just skipped the account setup. I eventually setup my playstore account and that's when it installed 'T-Mobile" on me Very silently!
https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
dirtyreturn said:
I didn't even get that! Did you get yours from t-mobile ? I just went with an unlocked one from best buy.
When I set up my phone initially I just skipped the account setup. I eventually setup my playstore account and that's when it installed 'T-Mobile" on me Very silently!
https://play.google.com/store/apps/details?id=com.tmobile.pr.mytmobile
Click to expand...
Click to collapse
No, mine is the unlocked version from Google
I think Verizon did that with some of the hidden system apps when I popped in their SIM card. Some of them being, vze_msdc_api, Vze OMA Trigger and more, nothing that I could see without opening the settings, going into the app section and showing system apps.
Using unlocked version directly from google.
Hi, I purchased a Samsung S22U on Facebook a month ago and the phone got locked by Samsung this morning, saying it was "lost in transit or a trade-in device was never received". Samsung doesn't seem to care and won't even look at all the pictures and messenger conversation I have.
I haven't flashed ROMs or rooted a phone in a decade, but I used to be very familiar with it. Will flashing a custom ROM bypass Samsung's lock on the device, or do you know another method to get around this? This has become a very expensive paperweight. Running multiple IMEI checkers, it doesn't seem to be blacklisted.
Coldfire99 said:
Hi, I purchased a Samsung S22U on Facebook a month ago and the phone got locked by Samsung this morning, saying it was "lost in transit or a trade-in device was never received". Samsung doesn't seem to care and won't even look at all the pictures and messenger conversation I have.
I haven't flashed ROMs or rooted a phone in a decade, but I used to be very familiar with it. Will flashing a custom ROM bypass Samsung's lock on the device, or do you know another method to get around this? This has become a very expensive paperweight. Running multiple IMEI checkers, it doesn't seem to be blacklisted.
Click to expand...
Click to collapse
So exactly how long you bought it until now? As I know, Samsung allows only 15 days from the day when the previous owner received his phone for trade-in program. After 15 days, they will lock it immediately. Here you said a month ago.
lemonade747 said:
So exactly how long you bought it until now? As I know, Samsung allows only 15 days from the day when the previous owner received his phone for trade-in program. After 15 days, they will lock it immediately. Here you said a month ago.
Click to expand...
Click to collapse
I picked up the phone from the guy on June 24th, but didn't activate it until yesterday or the day before. Thought I wanted an Iphone for macro photos, but bought a digital camera instead.
Coldfire99 said:
I picked up the phone from the guy on June 24th, but didn't activate it until yesterday or the day before. Thought I wanted an Iphone for macro photos, but bought a digital camera instead.
Click to expand...
Click to collapse
ok, so it's weird because it exactly 1 month from the day you bought it. How much you paid for it?
lemonade747 said:
ok, so it's weird because it exactly 1 month from the day you bought it. How much you paid for it?
Click to expand...
Click to collapse
Yeah, not sure if that's because I waited forever to activate or what. I paid $800, but he had it listed for $900.
You need to contact the person you bought it from. Samsung can't do anything to help you since you didn't buy it from them.
gernerttl said:
You need to contact the person you bought it from. Samsung can't do anything to help you since you didn't buy it from them.
Click to expand...
Click to collapse
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Coldfire99 said:
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Click to expand...
Click to collapse
Good luck with that. It sounds like you're about to fall for another scam.
gernerttl said:
Good luck with that. It sounds like you're about to fall for another scam.
Click to expand...
Click to collapse
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Coldfire99 said:
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Click to expand...
Click to collapse
Lemme know if it works, as i am also on the same boat
Coldfire99 said:
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Click to expand...
Click to collapse
So... Phone works great for the most part. Two things can't be done: System updates and using smart switch for data transfer. Otherwise, it is fully functional
raju_a said:
Lemme know if it works, as i am also on the same boat
Click to expand...
Click to collapse
If you're still interested, let me know. As said above, you can't do system updates and the smart switch won't work, but otherwise it's fully functional. They are working on the update part, but it's not possible yet
Coldfire99 said:
If you're still interested, let me know. As said above, you can't do system updates and the smart switch won't work, but otherwise it's fully functional. They are working on the update part, but it's not possible yet
Click to expand...
Click to collapse
Sure, plz do let me know how to go about it
I also am in that boat, please let me know where you went to have this fixed. I have chimera but the lock doesn’t even allow a reboot into download mode
I need to know how to unlock mine to
Yeah me as well I'd surly try it
Same, how did you manage this? Purchased off of FB marketplace for my wife, ended up with a paperweight.aouls love to know how to get rid of this lock
Coldfire99 said:
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Click to expand...
Click to collapse
Hi. Can you tell me the person or the business info from were you able to get it working again, as i am in the same situation. Thank you.
Yeah, sorry. I stopped logging into this forum. I also just bought a new phone since I couldn't risk a random nighttime update causing me to lose stuff. Here is the guy... Tell him I sent you. It won't get you any discount or anything, but maybe he will remember me too eventually haha https://www.facebook.com/MNMobileGuy