Hi, I purchased a Samsung S22U on Facebook a month ago and the phone got locked by Samsung this morning, saying it was "lost in transit or a trade-in device was never received". Samsung doesn't seem to care and won't even look at all the pictures and messenger conversation I have.
I haven't flashed ROMs or rooted a phone in a decade, but I used to be very familiar with it. Will flashing a custom ROM bypass Samsung's lock on the device, or do you know another method to get around this? This has become a very expensive paperweight. Running multiple IMEI checkers, it doesn't seem to be blacklisted.
Coldfire99 said:
Hi, I purchased a Samsung S22U on Facebook a month ago and the phone got locked by Samsung this morning, saying it was "lost in transit or a trade-in device was never received". Samsung doesn't seem to care and won't even look at all the pictures and messenger conversation I have.
I haven't flashed ROMs or rooted a phone in a decade, but I used to be very familiar with it. Will flashing a custom ROM bypass Samsung's lock on the device, or do you know another method to get around this? This has become a very expensive paperweight. Running multiple IMEI checkers, it doesn't seem to be blacklisted.
Click to expand...
Click to collapse
So exactly how long you bought it until now? As I know, Samsung allows only 15 days from the day when the previous owner received his phone for trade-in program. After 15 days, they will lock it immediately. Here you said a month ago.
lemonade747 said:
So exactly how long you bought it until now? As I know, Samsung allows only 15 days from the day when the previous owner received his phone for trade-in program. After 15 days, they will lock it immediately. Here you said a month ago.
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Click to collapse
I picked up the phone from the guy on June 24th, but didn't activate it until yesterday or the day before. Thought I wanted an Iphone for macro photos, but bought a digital camera instead.
Coldfire99 said:
I picked up the phone from the guy on June 24th, but didn't activate it until yesterday or the day before. Thought I wanted an Iphone for macro photos, but bought a digital camera instead.
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Click to collapse
ok, so it's weird because it exactly 1 month from the day you bought it. How much you paid for it?
lemonade747 said:
ok, so it's weird because it exactly 1 month from the day you bought it. How much you paid for it?
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Click to collapse
Yeah, not sure if that's because I waited forever to activate or what. I paid $800, but he had it listed for $900.
You need to contact the person you bought it from. Samsung can't do anything to help you since you didn't buy it from them.
gernerttl said:
You need to contact the person you bought it from. Samsung can't do anything to help you since you didn't buy it from them.
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Click to collapse
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Coldfire99 said:
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Click to expand...
Click to collapse
Good luck with that. It sounds like you're about to fall for another scam.
gernerttl said:
Good luck with that. It sounds like you're about to fall for another scam.
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Click to collapse
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Coldfire99 said:
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Click to expand...
Click to collapse
Lemme know if it works, as i am also on the same boat
Coldfire99 said:
Nah, it's a legit business. Hundreds of reviews, thousands of followers, dozens of videos dating eight years back. Can't believe I found it, but it's legit. Talked to the guy on the phone. The real question is: Will the fix last during updates.
Click to expand...
Click to collapse
So... Phone works great for the most part. Two things can't be done: System updates and using smart switch for data transfer. Otherwise, it is fully functional
raju_a said:
Lemme know if it works, as i am also on the same boat
Click to expand...
Click to collapse
If you're still interested, let me know. As said above, you can't do system updates and the smart switch won't work, but otherwise it's fully functional. They are working on the update part, but it's not possible yet
Coldfire99 said:
If you're still interested, let me know. As said above, you can't do system updates and the smart switch won't work, but otherwise it's fully functional. They are working on the update part, but it's not possible yet
Click to expand...
Click to collapse
Sure, plz do let me know how to go about it
I also am in that boat, please let me know where you went to have this fixed. I have chimera but the lock doesn’t even allow a reboot into download mode
I need to know how to unlock mine to
Yeah me as well I'd surly try it
Same, how did you manage this? Purchased off of FB marketplace for my wife, ended up with a paperweight.aouls love to know how to get rid of this lock
Coldfire99 said:
The seller doesn't care, it's meant to be a scam. He's just ignoring my messages. I think I found a way to fix it, but it's going to cost me a little. Seems to be reliable though
Click to expand...
Click to collapse
Hi. Can you tell me the person or the business info from were you able to get it working again, as i am in the same situation. Thank you.
Yeah, sorry. I stopped logging into this forum. I also just bought a new phone since I couldn't risk a random nighttime update causing me to lose stuff. Here is the guy... Tell him I sent you. It won't get you any discount or anything, but maybe he will remember me too eventually haha https://www.facebook.com/MNMobileGuy
Related
Alright...I have been waiting and waiting for a good android tablet...and right now...the Xoom is the best thing out... I know we have a few more options coming down the road...but it is just bugging the hell out of me that I don't have one yet. I just want to know from those that have a Xoom...was it worth it? Do you plan on selling it, returning it, or trading it in for another HC Tablet like the new Galaxy Tabs(sexy),G Slate...HTC whatever....or any others coming down the pipeline? Are the bugs too much to deal with....is the SD card slot not working...that irritating ...does no USB hosting make you want to throw it out the window...Do you get way too many FC's....are you really sick and tired of being shown Mobile Versions of web sites???? I guess my real question is....Are you happy?
Oh...I plan on surfing the web, watching some movies on an upcoming flight, playing some games, checking emails...ummm...facebook...twitter....normal stuff....if that helps at all
It's been one week now and l'm happy with it so far.
mh333 said:
It's been one week now and l'm happy with it so far.
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Click to collapse
Anything that just totally pisses you off sometimes?
jlewis11 said:
Are the bugs too much to deal with....
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It's pushing it.
is the SD card slot not working...that irritating ...
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Click to collapse
It's irritating that what I paid for is not what I got.
does no USB hosting make you want to throw it out the window...
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Click to collapse
Personally, no. But I could easily see how it could.
Do you get way too many FC's....
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Click to collapse
YouTube and the Browser constantly FC. It's ****ing annoying.
are you really sick and tired of being shown Mobile Versions of web sites????
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Click to collapse
The browser is nothing short of crap. And other browsers I've tried are even worse... usually in terms of a horrid UI.
I guess my real question is....Are you happy?
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Click to collapse
The jury's still out. If I get to day 85 of my 90 day Costco return policy and nothing has changed, it's going back. If Motorola/Google can iron out all the bugs, and I see a steady stream of high quality tablet apps, then I'm keeping it.
jlewis11 said:
Anything that just totally pisses you off sometimes?
Click to expand...
Click to collapse
It's totally impossible to watch a YouTube video while browsing. If you click on YouTube it takes me like 5+ random clicks on anything to hopefully open the YouTube app... and then I pray that it doesn't force close... and if it does open I have to pray it doesn't freeze midway.
I'm with MikeyMike01, but also include the cold ghosting. I posted a question if anyone else noticed it, but only received a single reply saying they didn't notice it. I find it hard to imagine only my unit has the issue though.
I've also had issues with it taking sometimes 20-30 seconds for the screen to turn on after hitting the unlock button on the back.
I initially really liked it, but am now considering getting an ipad2.
I'm contemplating whether the 15% restocking fee is worth it (I got mine at Amazon)
Sent from my SGH-I897 using XDA App
Get it from costco (wifi version) they have a 90 days return policy, anything better comes out during the 3 months am taking it back.
techniq35 said:
I initially really liked it, but am now considering getting an ipad2.
I'm contemplating whether the 15% restocking fee is worth it (I got mine at Amazon)
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
My exact thoughts... sans restocking fee, since I got it at Costco.
kindiboy said:
Get it from costco (wifi version) they have a 90 days return policy, anything better comes out during the 3 months am taking it back.
Click to expand...
Click to collapse
This man speaks the truth.
I am glad that costco gave me a 3 year warranty... however I'm sure I'll upgrade within the first year lol.
Anyways, I love this tablet, I'm very happy I got it, and like he said costco gives you 3 MONTHS to decide if you like it or not! That's ridiculous! They accept returns no questions asked . I've returned the xoom twice and I didn't get asked a single thing. (unlucky with dead pixels)
edit: and costco gives you a free gel case!
At first I was going to buy the galaxy tab 10.1 (original version), but when I did see wifi only Xoom in stock at B&H I couldn't resist and ordered it. I just couldn't wait any longer.
After 3 days with it, I can say I'm happy with it.
Yesterday I started having hangs on the stock browser, I could scroll and zoom, but I couldn't click on any links. Only restart helped. So I removed the apps I installed yesterday and it seems the problem went away. So it seems the browser problems are somehow related to some apps that cause problems.
I haven't had any other problems.
bought it at Costco as well. Actually I'm replying this message on it.
I don't have any major issue with it and I love it! Don't care much about the motor gel case though.
damn thanks guys. Real honest answers....I couldn't wait...well I could but I got really aggravated at the end of the day from general life BS...so I ran out and picked one up to make up for it....Plus youngotta see for yourself. Any ways right? I had a boat load of Best buy reward zone certificates so I picked one up there...I figure I will play with it for a week and return it if I dont like it... but I feel like if I have any issues it will be more with honeycomb than the Xoom...and hopefully Google and Motorola will address them in the future. So far I'm liking it....I'm on it now.....here's hoping for a good experience or decent experience
my biggest complain so far is the screen. It just so washed out compare to my ipad. Heck, my Gtablet screen actually looks better (at the right angle of course). I love honeycomb though. It's a bit confusing at first, but now I don't think I can enjoy using a tablet with a different OS.
I got mine at costco also, so I'm not too worried about new tablets coming out. right now I'm very interested with the transformer. especially with its IPS screen. I just hope that it's built well like the xoom.
If you are tired of doing exchanges and still want to keep the phone, call LG. I just talked to them. Voiced my concerns and they told me they haven't heard a single thing about this issue. I'm a little surprised that they have no record on it. They did offer to fix the phone and it would take 5-7 days. I'm considering it..
1 (800) 243-0000
ericc191 said:
.....s and they told me they haven't heard a single thing about this issue. I'm a little surprised that they have no record on it.
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Which issue?
azsl1326 said:
Which issue?
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Click to collapse
The bleeding. If we don't complain and make it an issue, LG will keep making them all messed up.
do u have the number id like to call
sent from my G2X with no regrets
LG #
ericc191 said:
If you are tired of doing exchanges and still want to keep the phone, call LG. I just talked to them. Voiced my concerns and they told me they haven't heard a single thing about this issue. I'm a little surprised that they have no record on it. They did offer to fix the phone and it would take 5-7 days. I'm considering it..
Click to expand...
Click to collapse
rich2thad said:
do u have the number id like to call
sent from my G2X with no regrets
Click to expand...
Click to collapse
As would I...the # in the phones manual didn't get me anywhere. Well, except India I think...
@ eeric191 Could you post the # you used?
1 (800) 243-0000
ericc191 said:
1 (800) 243-0000
Click to expand...
Click to collapse
thank you.
MODS please sticky
so we can make sure this issue can somehwat recognized and handled
sent from my G2X with no regrets
I called tmo and they gave me a number to LG. They also said they haven't heard about the LCD bleeding or reboots. Here is the number 8007938896
Sent from my Intel Quad Core Ultra Super Amoled Plus NEC Nemesis...its a custom device.
I just got off the phone with two LG customer service representatives, and neither one of them said they knew about it. In fact, the last one I talked to blamed it on the user, stating that it was solely based on "device abuse". She then went on to rant about how underage kids shouldn't be given smartphones.. I actually at one point muted my phone, went to grab a beer and when I came back she was still ranting.. Which I then swiftly hung up on her.
Its obvious with my experience from LG that they don't care too much. Good luck to whoever else calls lol.
Sent from my rooted G2X
DrowsyMalice said:
I just got off the phone with two LG customer service representatives, and neither one of them said they knew about it. In fact, the last one I talked to blamed it on the user, stating that it was solely based on "device abuse". She then went on to rant about how underage kids shouldn't be given smartphones.. I actually at one point muted my phone, went to grab a beer and when I came back she was still ranting.. Which I then swiftly hung up on her.
Its obvious with my experience from LG that they don't care too much. Good luck to whoever else calls lol.
Sent from my rooted G2X
Click to expand...
Click to collapse
You had a MUCH different experience with LG then I have had in the past, and I've bought multiple devices from them. Only my TV went out within the 1 year warranty, and they promptly came and fixed it back to new.
Option #1, then Option #4, then Option #1, then Option #2...
LOL
yeah right
after 1000 of you call than ill call and i bet you the phone they sy oh really we havent had complaints of that. its no differnece than verizons bullcrud line of we love you as a customer. i bet thats taped to their monitor. i told them if they loved me as a customer than they would lower their prices and actaully come out with the latest phones at same time as everyone else not 3-4 months after.
everytime i have called verizon its always we love you as a customer. just as it will always be really we never heard of that problem.
of those that called today someone had to call first. did anyone get a yeah we were notified of that today and trying to figure out whay that is. or did you all get we never heard of it.
Call and the guy didn't seem to thrilled. Anyway, he noted it and sent it out.
I couldn't post the link to LG's customer service site, due to insufficient amount of posts, but you can google LG USA and find it there. They have the same 800 number listed as well as email and live chat options.
I just sent them an email and plan on iniating a live chat with them tomorrow and archiving the chat session to document that the screen bleed problem was addressed to them and to document any response they may have.
I suppose if we have enough people saving copies of the chat session then they can't claim that nobody has brought this issue to them.
Man, LG USA Mobile's website doesn't even list the G2x on there.
You see the G2x for a brief moment as the page is loading, but once it's finished loading then the G2x disappears. I guess they don't want to market the phone on their official website.
I've attached a picture for the screenshots.
flexnix said:
Call and the guy didn't seem to thrilled. Anyway, he noted it and sent it out.
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Click to collapse
LG is sending you an Advanced Replacement? or the LG rep just sent out your complaint and "that's it"...?
Well, I just returned my G2x for a full refund. They tried to make me pay a $10 dollar restocking fee, but I told them "no." Anyways, I'll pick it up again in a few months, once all the bad batches are out of circulation.
Got a sweet deal on a used Nexus One. Looks brand new and hasn't even been rooted. I asked the guy if he had rooted it and he thought I was asking about plants or something, heh.
I didn't have time to look at the O2x pages, but did anyone else browse over there and find the same problems? If you did, we should also let them know the deal
There have been over a thousand views on this thread, and only a few have indicated the LCD bleeding and other issues. I think the reason LG is acting unaware is because it is only a handful of folks that are affected. Most people got a good device. Yet it sounds like there is recourse for those who are having issues. good luck folks. I bought mine in store intentionally, tested there and was on my way. I still can't give up my Vibrant, lol. I love that phone. I know once I start throwing ROMs on this Gx2 I will love it too. I love you!
mikett26 said:
Man, LG USA Mobile's website doesn't even list the G2x on there.
You see the G2x for a brief moment as the page is loading, but once it's finished loading then the G2x disappears. I guess they don't want to market the phone on their official website.
I've attached a picture for the screenshots.
Click to expand...
Click to collapse
I see it on the site
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
I'd say simply Calling it, and leaving a few Reward if Found Texts!
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Cheetohz said:
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Click to expand...
Click to collapse
To Bad you Reported it so Quick you Could of tried what I said, but seeing the Conditions I Don't Blame you!
Just sent myself an email in hopes the idiot connects it to wifi.
Cheetohz said:
Just sent myself an email in hopes the idiot connects it to wifi.
Click to expand...
Click to collapse
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
PMGRANDS said:
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
Click to expand...
Click to collapse
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
Cheetohz said:
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
Click to expand...
Click to collapse
Not Sure if this will help but Check out phones on Wirefly.com! My girl put me on to it... and their phones are Cheap as Hell and their Not some Bull**** company trying to Steal peoples money! Here's the link!
http://mobile.wirefly.com/?refcode2=mobile
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
theblob27 said:
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
Click to expand...
Click to collapse
Thanks for this...
There are two ways if ur phone is lost.
*First Loge a complaint if ur mob is lost.they may help.
*Otherwise go to this link http://www.trackimei.com and register ur imei if u have.fill the details and ur phone is found.
vote me if ur satisfied..thank u
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
Maybe you can install Lookout Security remotely. The free version will show you where the phone is on a pc and you can do contact backup as well as make the phone scream. I have never tried to install Lookout myself remotely so I don't know what if any responses it may ask on the phone, but I do have this app.
Sent from my X10a using XDA Premium App
So, i recieved an email today while I was at work stating someone tried to change my facebook password. I rarely use facebook, but this is still a big issue. I think I may have found a way to catch the bastard who stole the phone. I hope facebook logs the IP when such an attempt occurs, including logins. How do I go about retrieving such IP?
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
DirkGently1 said:
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
Click to expand...
Click to collapse
Excellent, this is from the same company that I mentioned and they bypass the questions on install. Very neat breakout from the full package.
Sent from my X10a using XDA Premium App
This app will be downloaded to your device shortly.
Hope that means good things. I will wait for an email if I ever get one.
Looking through the market, I see Last Used: July 28th which was 2 days before it was stolen. and most recent purchase was July 29th the day before, how is this possible?
I would take a look at the cc you use with google
Sent from my X10a using XDA Premium App
I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
kwanbis said:
I have had many Google phones: G1, Nexus One, Nexus 4, Nexus 5, Nexus 5x, Nexus 6p, and now a Pixel, which I bought second hand, and have been using for about 4 months.
Yesterday, after an OTA, the phone died and I cannot fix it. I called Google. They say that because the phone is associated with another account, they cannot do anything.
They say the seller has to call them to transfer the phone to me. I contacted the seller, but so far no response. I hope she ends up responding, but if not, I will end up with a 500 dollars brick.
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
You will not be able to do anything until the previous owner login to your phone and then add yours. It happend to me also when I sold my 6p, did not know why the phone keeps asking my account name even after a full reset
kwanbis said:
Terrible support from Google. My last Google Phone unless they change their support.
Click to expand...
Click to collapse
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
drozek said:
That is not Google's fault! You should have done your homework and got it transferred it to your name. They don't know how you acquired the phone, you could have stole it in the street, google has no idea.
Click to expand...
Click to collapse
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
Nidstang said:
I understand why you are upset, but this is really not Google's fault. Try to think about it objectively for a moment -- would you really want them providing support when the caller is not the person the phone is registered to/associated with? That would be a massive security breach waiting to happen.
Click to expand...
Click to collapse
Why? I am not telling them to restore the other user account. I am telling them just to fix the phone, which has been being used with my account for 6 months...
nine7nine said:
Could you elaborate on 'the phone died'? ... your post is very vague, so I think if you are actually in need of help (rather than just venting/complaining), we might need some details...
does your pixel turn on? ...
can you use 'fastboot'? ...
what was the OTA for? ... was it the oreo update or what?
I'm not surprised that google can't help you, if they see your phone as belonging to someone else, that really doesn't qualify as terrible support.
For all they know; the device could be stolen...
Anyway, maybe if you provide mire information here - someone can assist you...
Click to expand...
Click to collapse
mngdew said:
Have you tried to unlock the bootloader and flash the factory image?
https://forum.xda-developers.com/go...ide-nexus-5-how-to-unlock-bootloader-t2507905
https://developers.google.com/android/images
Click to expand...
Click to collapse
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
devilsadidas said:
I mean I get your frustrated BUT try taking ANY product back to a store or contacting any manufacturer for warranty support without proof of purchase. You might be done with Google phone but all cell phone manufacturers would give the same response in an identical situation. Buying a used product unfortunately has certain drawbacks. Your lucky Google is willing to help if the original purchaser calls them. Best of luck.
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Bingo. This thread boils down to someone whining about their own mistake.
kwanbis said:
It won't turn on. I can try power + volume down (or up?), and the Pixel will make a vibration, but it is not detected on my PC whatsoever. I have read over XDA and it appears the OTA killed somehting (boot loader?). It was not unlocked. The ota was not OREO, It already had OREO, it was the last month security fixes.
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OK. That's interesting that it vibrates... it must at least have some juice / can charge?
Try booting into safe mode or recover?
Did your phone crash while doing the system firmware update?
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There wasva few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
PS: to everyone not trying to offer some advice or help, cool it... regardless of the device being used or OP being frustrated, it would be better to either offer suggestions and/or help, or just not reply.
nine7nine said:
OK. That's interesting that it vibrates... it must at least have some juice / can charge?
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Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
nine7nine said:
Try booting into safe mode or recover? Did your phone crash while doing the system firmware update
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Click to collapse
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
nine7nine said:
More stuff to try / to cover
https://thedroidguy.com/2016/11/fix-google-pixel-wont-turn-troubleshooting-guide-1066695
https://support.google.com/pixelphone/answer/7167687?hl=en
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Click to collapse
I'll check it.
nine7nine said:
Maybe methodically go through each step and see, if you notice anything... I know when I first installed Oreo, my phone didn't boot. There was few minute period where I thought it was bricked. I played with key combos, power button, charging, etc... but after a couple of minutes it booted (thankfully).
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I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
kwanbis said:
I have been using the phone for 6 months, if the phone was stolen, it would be reported by now...
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They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
kwanbis said:
Yes, it is weird that it vibrates. I thought, maybe the screen is dead, but it is not recognized by my windows machine.
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Click to collapse
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
kwanbis said:
I really don't know what happened. It was working fine, it was laying on my desk, face down, and then I noticed that Whatsapp was disconnected. Took the phone and the screen was black. And it had never again turned back on.
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Ah, so it happened when the phone was on.
kwanbis said:
I am so sad. It is a 500 hundred dollars paperweight. Google would do nothing, and the seller does not respond. I will keep trying. Thanks for replying like an adult.
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Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
nine7nine said:
I had wondered if the screen died too... I guess another way to test that would be too see if you can get it to power up (regardless of whether the screen comes on, but it vibrates), wait a couple of min and try calling the phone? ... or go into your google account and see if you can 'find your device' / android device manager...
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Click to collapse
I tried using find my phone, and nothing. I also tried calling my phone and nothing.
nine7nine said:
I mean, I would think if the device was dead, it wouldn't charge / vibrate... and that you would've seen a blinking red led when it was almost dead.... or the charging image when it's charging... odd.
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It is really weird.
nine7nine said:
Buying used stuff is always a gamble. I never buy used electronics.... I wonder if the seller knew there was something up with the phone? Mind you, it worked for 6months... just seems odd that they wouldn't reply, unless they used a throw away account for selling (which isn't uncommon, I suppose)...
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I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
nine7nine said:
Ya, no problem with replying. I think some people on here are just babies. They forget the XDA is a community, or maybe they just don't have anything better to do.
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Yeah, it is like they work for Google.
drozek said:
They still don't know it wasn't stolen. The original person might not have reported it, a lot of people don't report stolen/lost phones. You should see if any other manufacture will help you without proof of purchase.
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Click to collapse
If you didn't reported, it is your problem, not mine. And also, why let me use it for 6 months, and then say we don-t know if it is yours? If you are going to implement a policy like that, do like apple does, and don-t let me use it whatsoever. If that was the case, upon receiving the phone and being asked for a password to unlock it, i could have contacted the seller immediately, and being covered by Paypal, nothing like this would have happened. But don't implement it like this which is very stupid.
Think for a moment. Haven't the phone broke, I could have been using a "stolen" phone forever, but since it broke, that is when they care. Horrible policy.
kwanbis said:
I tried using find my phone, and nothing. I also tried calling my phone and nothing
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Click to collapse
Well, then it's probably not a borked screen. Maybe if the firmware is corrupted, it's still allowing charging. Idk... it's too bad the pixel doesn't allow hardware reset (like my s5 did. Sometimes that made a difference, when it I messed up and the phone wouldn't boot).
kwanbis said:
I don't usually do it, but this user has 756 positive reviews, the phone was complete and mint looking....
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Click to collapse
Reviews don't mean much. They can be faked. Bots and the like... I would just avoid buying used electronics, in general... so much can go wrong, even with a brandnew phone. Hardware defects, firmware problems, etc, etc... buying stuff used is a huge risk...
I think you have a couple of options left, assuming you've exhausted all other avenues / troubleshooting;
1. You can bug google more and hope that you encounter someone sympathetic, after explaining that the seller hasn't replied / explaining the situation... some support people are more helpful than others, it might require multiple attempts.
2. You can take your phone to a 3rd party, but authorized google technician... they might have resources/tools not available to you or I... they might be able to determine the problem and fix it (but obviously, it will cost you).
I know, I know, WHY DID I BUY THE VERIZON PIXEL 2? Well, i actually got it as a gift from my parents, they got the BestBuy 100$ off so they thought it was a good deal. I personally had a Nexus 6P but my battery was completely dying and i bought it from newegg so i cant rma it. I got it today and i love it, but its so weird without the ability to use still like greenify, adblock, titanium backup, etc. So is there a guess of when there will be a bootloader unlock if there will be one?
Was there ever an unlock for the Verizon Pixel? Therein lies your answer.
mtoomey79 said:
Was there ever an unlock for the Verizon Pixel? Therein lies your answer.
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Not sure if joking/sarcasm, but there was an unlock for the Pixel but it was discovered by accident. Definitely no guarantee for it this time around.
aryathecat said:
Not sure if joking/sarcasm, but there was an unlock for the Pixel but it was discovered by accident. Definitely no guarantee for it this time around.
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There is a guarantee. It won't happen.
Sent from my Pixel using XDA-Developers Legacy app
bobby janow said:
There is a guarantee. It won't happen.
Sent from my Pixel using XDA-Developers Legacy app
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That's a silly assumption...
I guess we can only hope the same thing happens. Im going to keep it for updating for as long as I can.
Etheralrealm said:
I guess we can only hope the same thing happens. Im going to keep it for updating for as long as I can.
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Click to collapse
What do you mean? Why would you not update? You will never get root on that device so either sell it or live with it. Not updating will only make your device less secure. Besides, you'll need to update to the November patch in order to fix the Krack wifi exploit. This is not a silly assumption, this is fact. I'd be more than happy to eat my words at some point but for now the sugar is in the back of the cabinet.
All we need is a bounty thread at this point. You know that's next right? This way everyone complaining about Verizon can go to one place to rant and not all over the boards.
Etheralrealm said:
I know, I know, WHY DID I BUY THE VERIZON PIXEL 2? Well, i actually got it as a gift from my parents, they got the BestBuy 100$ off so they thought it was a good deal. I personally had a Nexus 6P but my battery was completely dying and i bought it from newegg so i cant rma it. I got it today and i love it, but its so weird without the ability to use still like greenify, adblock, titanium backup, etc. So is there a guess of when there will be a bootloader unlock if there will be one?
Click to expand...
Click to collapse
.
Your choice is, buy a google version then sell the Vz one.
Born<ICs said:
.
Your choice is, buy a google version then sell the Vz one.
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Click to collapse
Agreed. But if he got it as a gift then his options might be limited if it was not bought outright. I'd just say live with it, most people aren't rooting any longer anyway. There is no root yet although that might be coming when images are released. Bootloader unlock, however, on the Verizon Pixels is not going to happen anytime soon, if ever. And to the OP, @Etheralrealm you don't need TiB if you're not flashing roms really. Greenify is a waste with this device and Adaway has some VPN alternatives. I'd just enjoy the device and forget about messing with it.
Yeah, it was bought on a payment plan so my options with selling it are kind of limited.
bobby janow said:
Agreed. But if he got it as a gift then his options might be limited if it was not bought outright. I'd just say live with it, most people aren't rooting any longer anyway. There is no root yet although that might be coming when images are released. Bootloader unlock, however, on the Verizon Pixels is not going to happen anytime soon, if ever. And to the OP, @Etheralrealm you don't need TiB if you're not flashing roms really. Greenify is a waste with this device and Adaway has some VPN alternatives. I'd just enjoy the device and forget about messing with it.
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I brought it back to Verizon and since it was only a few days they actually were willing to reverse my purchase. I ordered a 6P battery kit and it is working great again, hope it lasts!