Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
I'd say simply Calling it, and leaving a few Reward if Found Texts!
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Cheetohz said:
So, I do deliveries, and my phone is always in my car as the GPS is a MUST. Well, tonight, the unfortunate happened. GOt in my car, about to head home from my shift, when my stereo popped up and said failed to connect with bluetooth device. "Uh oh, i must've left my phone at work, wonder why i brought it out of my car..." Turned around, a block down the road, no such luck pairing while in the parking lot next to the small office building. "maybe it just doesn't reach this far" went inside and searched everywhere. No luck. had another employee call it form his cell. "Welcome to verizon wireless..." he hung up and tried again, same message. Third time it went to voicemail. So, i called verizon, they suspended my line, and added the ESN to the stolen list.
Well, now I am without a phone in a critical position where one is needed. Maybe I can get by for a few days without, but will slow me down alot, and my preformance based pay will be docked massively. Question is, what phone should I be looking at? I still have my upgrade eligibility, but instead of $100 credit which I earned on a more expensive plan, I only have $30. So, verizon has screwed me over. Also to find out, i have not been paying insurance all this time, when I never requested for it to be removed.
What phones should I be looking at? any new changes to verizons policies/pricing that I should watch out for?
Click to expand...
Click to collapse
To Bad you Reported it so Quick you Could of tried what I said, but seeing the Conditions I Don't Blame you!
Just sent myself an email in hopes the idiot connects it to wifi.
Cheetohz said:
Just sent myself an email in hopes the idiot connects it to wifi.
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Click to collapse
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
PMGRANDS said:
I'll Keep my fingers Crossed for you man! It Always Sucks starting over again with a New phone!
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Click to collapse
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
Cheetohz said:
You mean being stranded with barely enough to pay last months bill, and not even having a phone to utilize it? On top of that, I can cancel my contract for $125, and be stuck paying the difference of the full price on the phone...
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Click to collapse
Not Sure if this will help but Check out phones on Wirefly.com! My girl put me on to it... and their phones are Cheap as Hell and their Not some Bull**** company trying to Steal peoples money! Here's the link!
http://mobile.wirefly.com/?refcode2=mobile
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
theblob27 said:
If you have a samsung account setup on the phone just google samsung dive login to that site with your samsung account details and you can track ur phone, ring it, lock it, wipe it etc.
Click to expand...
Click to collapse
Thanks for this...
There are two ways if ur phone is lost.
*First Loge a complaint if ur mob is lost.they may help.
*Otherwise go to this link http://www.trackimei.com and register ur imei if u have.fill the details and ur phone is found.
vote me if ur satisfied..thank u
Cheetohz said:
Samsung Fascinate running Miui FascinateMTD 7/22
What is the best way of going about getting it back?
Click to expand...
Click to collapse
Maybe you can install Lookout Security remotely. The free version will show you where the phone is on a pc and you can do contact backup as well as make the phone scream. I have never tried to install Lookout myself remotely so I don't know what if any responses it may ask on the phone, but I do have this app.
Sent from my X10a using XDA Premium App
So, i recieved an email today while I was at work stating someone tried to change my facebook password. I rarely use facebook, but this is still a big issue. I think I may have found a way to catch the bastard who stole the phone. I hope facebook logs the IP when such an attempt occurs, including logins. How do I go about retrieving such IP?
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
DirkGently1 said:
It may be too late now but 'Plan B' is worth a try:
https://market.android.com/details?id=com.lookout.labs.planb&feature=search_result
Good for future reference if it can't help now.
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Click to collapse
Excellent, this is from the same company that I mentioned and they bypass the questions on install. Very neat breakout from the full package.
Sent from my X10a using XDA Premium App
This app will be downloaded to your device shortly.
Hope that means good things. I will wait for an email if I ever get one.
Looking through the market, I see Last Used: July 28th which was 2 days before it was stolen. and most recent purchase was July 29th the day before, how is this possible?
I would take a look at the cc you use with google
Sent from my X10a using XDA Premium App
Related
You have until tomorrow to download wave secure for android and get a free lifetime account for whatever phone (sim) you put it on! Go and get now!
I'd love to but I still cannot activate because I dont have text messaging on my phone, it does not work with google voice messages
Posted on their forum, its a known issue.
Gr8gorilla said:
You have until tomorrow to download wave secure for android and get a free lifetime account for whatever phone (sim) you put it on! Go and get now!
Click to expand...
Click to collapse
Thanks, planned on signing up at some point but just did it now while it's free
Thanks for the heads up. Just signed up, it was easy as pie. Already have my SMS backed up and tried the remote location feature - it was accurate within a block, which was impressive. Can't beat the price, too!
Had it for a while.. cannot stress how awesome it is, get it while you can!
Rusty! said:
Had it for a while.. cannot stress how awesome it is, get it while you can!
Click to expand...
Click to collapse
+1
everyone I know with android devices went and signed up after I gave them a quick demo.
If you uninstall this, then you're screwed? Can you ever get it back?
as far as I know signing up on the site sets up an account that is good for whatever sim you registered.
Also there is a an app on the market now that locks down your phone if wave secure is uninstalled! even more protection for your device.
You may not get the phone back but at least whoever steals it cant use it either.
dmo580 said:
If you uninstall this, then you're screwed? Can you ever get it back?
Click to expand...
Click to collapse
If you mean as far as the free account goes, as long as you have created your account on phone and website, should be able to reinstall at any time.
Well they can hard reset, but a random thief/finder may not know that.
I have the uninstall protection.
AWESOME.
*downloads*
Rusty! said:
Well they can hard reset, but a random thief/finder may not know that.
I have the uninstall protection.
Click to expand...
Click to collapse
wouldn't that be the same as a remote with wave secure? I guess if they wiped the phone as soon as they stole it before you had a chance to lock it down. Once its locked they can't reset, or is there some other way to reset that I am not aware of?
Reset via the bootloader, indefensible.
How does this program compare to Mobile Defense? I have that installed on my N1 right now, but if people here like Wave Secure more, I might make the switch over. Thanks!
Get it while it's free and decide for yourself... you don't have to use it if you prefer Mobile Defence
Gr8gorilla said:
wouldn't that be the same as a remote with wave secure? I guess if they wiped the phone as soon as they stole it before you had a chance to lock it down. Once its locked they can't reset, or is there some other way to reset that I am not aware of?
Click to expand...
Click to collapse
Pull the battery?
Thanks for letting us know. It would be shame to miss a life time subscription on this.
That being said... i'm a bit disappointed with it. Location service is really bad... all it does it show your phone at the closest tower. It showed my phone almost a half a mile away. No way I would ever find it. Also, any command issued seems to take forever, or, as I just saw, not work at all "Your phone failed to lock". The first time it locked but took an abnormal amount of time (their words). I'm guessing its the fact that its a Singapore SMS coming into AT&Ts network.
None the less, it can only get better. Thanks again.
legend1222 said:
Pull the battery?
Location service is really bad... all it does it show your phone at the closest tower. It showed my phone almost a half a mile away. No way I would ever find it.
Click to expand...
Click to collapse
Sounds like it couldn't get location from your GPS and failed back to cell tower location. When I do it sitting in my house it shows a a circle no bigger then my property centered on my house on google maps!
Thanks for the heads up! *downloads*
What he said ^
Awsome! I did this without even knowing! :d
Im not sure if this has been discussed before as I did search but cant find anything.
Today I called T-Mobile for the first time to complaint that my MMS is not working (known problem for samsung galaxy s 4g) and asking them when is the update available to fix this issue, and My SMS is in and out as well ?
I didnt tell him what program I have/downloaded on the phone since he didnt ask.
I get transfered straight to higher (level 2) technical support. He said dont touch the phone while he was checking something and the phone will reboot. The phone did reboot and the SMS get fixed.
This is what Alarmed me so much.
The tech support ( I wont publish his name here) know exactly what software I have on the phone (downloaded from the market), what is currently running, he also know I have advance task manager among other thing.
He even knew my Gmail address I use on the phone and google market account.
How is this possible ?
Is there anyway I can block this because I dont like when T-mobile snooping on my phone. If they can see the apps I downloaded on my phone and know my gmail address, know what apps currently running, Can they also access my email through my phone ?
Honestly never heard of that. Thats wild!
Sent from my SGH-T959V using XDA Premium App
Logmein app ? That's the only thing I can suspect
VICosPhi said:
Logmein app ? That's the only thing I can suspect
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Click to collapse
I dont have that app on my phone
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
I wouldn't sweat it too much, it's just like any computer service company that can push updates to your computer.. All they did was push an update and had your phone reboot.. Now if you had some terrorist shizah on there, then I'd be worried, but other than that, they've probably already forgotten about you!
maktucali said:
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
Click to expand...
Click to collapse
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
It doesn't surprise me at all. The OTA capabilities are there in a lot of devices, including your DSL or cable modem. Google owns everything you do on your Android phone, including your location even when you're not doing anything. Unfortunately, the Facebook mentality about privacy is winning.
Sent from my SGH-T959V using XDA App
nothing here
r3tro8888 said:
I dont have that app on my phone
Click to expand...
Click to collapse
Unless you removed it, yes, you do.
I was surprised to see it on my phone as well since I hadn't installed it.. talk about bloat... why would the phone come stock with this?
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Yea they said let me check it to look up what phone u have and what faqs and problems. Dont be alarmed
Sent from my SGH-T959V using XDA App
heartspains88 said:
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
No matter what phone you have, T-Mobile (and I'd assume AT&T) can find out what phone you are using, even if it's not a T-Mobile branded phone.
I wouldn't worry, they aren't gonna do some stupid **** with that, they just did that to repair your phone. I honestly doubt they'd risk losing a customer over a little thing like that.
Google is the one you should be worried about. They know where your phone is, exactly to the millimeter (I don't think that really works with the Vibrant though. xD).
u called to get your phone fixed didnt you? and they did just that didnt they? if you are so worried about your privacy i got a old motorola razr sitting in my closet, ill gladly trade your sgs4
Google is the devil, and will take over the planet, and join steve jobs. Put on your tin foil hats!
To further this, its done through rescue me. It is built into the kernel. On the Vibrant froyo leaks i have leaked out it is there also. We just remove the Rescue Me app.
I can remove the drivers and credentials from the kernel if people are that concerned about it. I wouldnt be though.
Sent from my SGH-T959V using XDA App
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
r3tro8888 said:
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
Click to expand...
Click to collapse
I'm a computer repair tech. One of the first questions I'm going to ask is have you installed any new hardware or software? Most of the time I've found out software was the root problem of the issue. Not always, just Most of the time. So, it doesn't supprise me that he can see what is installed on your phone. It gives him a idea of what the problem can be. I would be more concerned what NSA or space aliens are doing with your phone.
heartspains88 said:
Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
heartspains88 said:
Put on your tin foil hats!
Click to expand...
Click to collapse
nwpro3 said:
I'm a computer repair tech. I would be more concerned what space aliens are doing with your phone.
Click to expand...
Click to collapse
Pass that roll of tin foil will you fellas ?
I like mine shaped like a tricorne .
jeffsf said:
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Its not in the source. Its in the initramfs. There are also binaries in /system/bin
Sent from my SGH-T959V using XDA App
I hope in not posting in the wrong part of this forum but I was freaked out today at the tmobile store. It all starts last night when I goggle map searched "bar and grill" and later searched on browser "screen names" looking for screen name ideas. So, this morning my wife and I go to tmobile to pay our bill. The clerk in an attempt to talk to my wife says "so did you find a good screen name last night? " She had no idea what he was talking about. Then he asks "how was the bar and grill? " I was immediately angry. I know there was recent proof carriers collect our data, but not only does tmobile collect logs of most things we do on our phones, the make it available to any ass working in a tmobile store! I would v believed it was that bad without seeing it for myself. I told him to give me a print out of that info he was reading but he refused. So now I'm on an AOSP BUILD. The rom I was using before was weapon btw. Why is spyware in custom roms? Does anyone work at tmobile that can confirm this? Are AOSP builds the only way to combat this? I can't believe any asshole at a tmobile store can just punch in a number and see everything we do on our phones!
I'd love to know what you guys think. Similar experiences?
Wow, I'm shocked. I know they collect data but it shouldn't be available to anyone. What rom are you using?
Sent from my LG-P999 using XDA App
I'm going to speak to an attorney friend of mine but i do believe that is extremely illegal.
Did your rep had your phone? Cause if he did, he could have been going through the search history. Either way he shouldn't be going through them.
Dang, that's real bs. I would definately seek legal action.
Well, I would assume all carriers log all data accessed (via mobile data connection at least) to supply to the gov't for profiling and legal purposes. But allowing Joe Schmoe at the store access to it is definitely a violation of your privacy. The contract probably allows them to monitor your activity but that's a bit of an overshare if you ask me.
Well you can always get check and or get rid of the Carrier IQ thing that tracks your information.
You need a rooted phone to do so and then go here to download the app because it is not on the android market.
http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
*Note: do a backup of your phone before you do this just incase. I haven't checked if its on our phones just yet but more than likely it probably is.
**Update: Having trouble with the app on my g2x with stock rom/faux froyo kernel.05. It keeps giving an "Error copying Busybox" so the App won't update to the pro version that you need. Waiting for Dev response
ShatBag1105 said:
I hope in not posting in the wrong part of this forum but I was freaked out today at the tmobile store. It all starts last night when I goggle map searched "bar and grill" and later searched on browser "screen names" looking for screen name ideas. So, this morning my wife and I go to tmobile to pay our bill. The clerk in an attempt to talk to my wife says "so did you find a good screen name last night? " She had no idea what he was talking about. Then he asks "how was the bar and grill? " I was immediately angry. I know there was recent proof carriers collect our data, but not only does tmobile collect logs of most things we do on our phones, the make it available to any ass working in a tmobile store! I would v believed it was that bad without seeing it for myself. I told him to give me a print out of that info he was reading but he refused. So now I'm on an AOSP BUILD. The rom I was using before was weapon btw. Why is spyware in custom roms? Does anyone work at tmobile that can confirm this? Are AOSP builds the only way to combat this? I can't believe any asshole at a tmobile store can just punch in a number and see everything we do on our phones!
I'd love to know what you guys think. Similar experiences?
Click to expand...
Click to collapse
I have serious doubts about the legitimacy of this story especially given the fact you we're already on a custom rom.
prettyboy85712 said:
I have serious doubts about the legitimacy of this story especially given the fact you we're already on a custom rom.
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Click to collapse
+ 1
10char
This story is BS. Store employees do not have access to that kind of data. Almost no one within T-Mobile could get anywhere near that kind of data even if they did record any of it. Also, none of the official G2x firmwares carry CIQ.
sunster said:
+ 1
10char
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Click to collapse
+2
Sent from my Nexus S using xda premium
Works fine for me using jboxers 2.3.4 rom says no ciq found
fabricatedhero said:
Well you can always get check and or get rid of the Carrier IQ thing that tracks your information.
You need a rooted phone to do so and then go here to download the app because it is not on the android market.
http://forum.xda-developers.com/showpost.php?p=17612559&postcount=110
*Note: do a backup of your phone before you do this just incase. I haven't checked if its on our phones just yet but more than likely it probably is.
**Update: Having trouble with the app on my g2x with stock rom/faux froyo kernel.05. It keeps giving an "Error copying Busybox" so the App won't update to the pro version that you need. Waiting for Dev response
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
tdtylert said:
Works fine for me using jboxers 2.3.4 rom says no ciq found
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
Best I can tell, that's one of the option boxes Tracfone didn't click
Oh, and OP: cool story 'bro.... thanks for the laugh.
come on guys... this is complete BS, plus, look at OP's screen name!
im gonna send this to a friend of mine that works with tmobile. and if its true. well i would like to know more about how am i be able to see all this data. !!
I don't think a lot of you see how severe this issue is. I went to T-Mobile as well and they told me, "Been trying to get that high score on Robot Unicorn Attack, huh?" /s
Sent from my stone tablet using a hammer and chisel.
hmmm
they dont know about updates. they dont know how much ram is in your phone, they have to ask you how to use the phone. but they know where you searched.
*********************i guess im about +7 on BS.
Regular Sales Reps or even Mgrs shouldn't have any access to that kind of information. None of the systems they use can dig that deep. They can see details about minutes, texts and your bill items, etc. but thats about the extent of it. Especially through CAM, Watson or Quickview. Although I would be surprised if the network engineers couldn't get that data if they were high up enough. The carrier iq thing isn't much of a surprise to me.
Weapon is based on the stock 2.3.3 rom so the OP is plausible, not probable, but certainly not busted. It has just been enhanced but most of it is stock TMO rom.
But I do think the OP is pure BS. That type of data would not be available at the store level and an employee who revealed such info would be subject to immediate termination.
jboxer said:
Weapon is based on the stock 2.3.3 rom so the OP is plausible, not probable, but certainly not busted. It has just been enhanced but most of it is stock TMO rom.
But I do think the OP is pure BS. That type of data would not be available at the store level and an employee who revealed such info would be subject to immediate termination.
Click to expand...
Click to collapse
No firmware for the G2x has CIQ within.
In July 2011, my Nexus S was stolen. I went to the police but they said they probably couldn't recover the device. So I just kinda let it go.
Well, a few weeks ago I found out the the phone was still connected to my Market account. This provides a bit of a security concern because I've got my credit card on my market account too, but they haven't bought anything. Just for fun, I decided to download and install Plan B to the phone, and within a few hours, I got four emails of the phone's location within 15 meters. Well, I didn't have time to bring that to the police, and that was eleven days ago. So I have a few questions:
1. I want to be able to get a more recent location because I'm afraid the police will say the location is too many days old. I know you can text "locate" or whatever to the phone but it's not my number anymore. (I know this because on my market account it says it's an AT&T phone whereas I'm on T-Mobile.)
2. Is there any way at all to remote remove the app and re install it?
3. Is there another app similar to Plan B that I can do the same thing?
4. Is there anything else I can do?
-Matthew
That really sucks. I know Lookout had an option on their site to collect the location through the internet, no phone number required. Don’t know if it's 100% sure, but it's worth a shot. Really hope you get your phone back. Good luck!
Sent from my Nexus S using xda premium
flodb113 said:
That really sucks. I know Lookout had an option on their site to collect the location through the internet, no phone number required. Don’t know if it's 100% sure, but it's worth a shot. Really hope you get your phone back. Good luck!
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
I never installed the Mobile Security app. :/ So I don't know if that would help me. Thanks though!
mattjorgs said:
I never installed the Mobile Security app. :/ So I don't know if that would help me. Thanks though!
Click to expand...
Click to collapse
You should be able to login to your Google voice account and see which number it now forwards to. Assuming you had it on the phone and they did set it up. If not you can just text to your Google voice number and it should go through.
I don't have Voice to forward to any phone. :/ Darnit!
Hang on. You used Plan B, you got the location of your missing phone... and then did NOTHING?
DirkGently said:
Hang on. You used Plan B, you got the location of your missing phone... and then did NOTHING?
Click to expand...
Click to collapse
It was during a busy week. :/ Last week of school before break, billions of projects and tests. :s
I did talk to my dad about it (ex-cop) and he said they'd probably say it isn't enough to get a search warrant to get it or anything...
Um by any chance did you use latitude? All you need then would be a friend's phone and it would be like a gps to your phone
Sent from my Nexus S using XDA App
aic719 said:
Um by any chance did you use latitude? All you need then would be a friend's phone and it would be like a gps to your phone
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
Never used Latitude. Not sure if any of my friends even use it. I'm like a hardcore geek compared to those gamers. xD
OK I'm starting this post for my buddy who has a sprint galaxy nexus we live in south Florida and spring took there towers off line today to do some service to there towers well when they put them back online they deactivated his service and when he called customer service he told them his phone was rooted and unlocked with a custom ROM and they told him that sprint probably seen that his phone was rooted and that is why they deactivated his device well he has it back on now and is getting no data what so ever
Sent from my Galaxy Nexus using xda premium
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Doddster said:
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
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Click to collapse
That's what I told him but he said the lady was pretty persistent about that
Sent from my Galaxy Nexus using xda premium
As an ex-Sprint in-store technician, the lady was bullshitting.
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
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Click to collapse
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
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Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Product F(RED) said:
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
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I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
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I heard it's not so good in south florida with sprint.
Charybdisan said:
I heard it's not so good in south florida with sprint.
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It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Product F(RED) said:
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
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He should be on in a minute or two if you could pls stay on he wants to pick your brain he said he tried that profile thing didn't work he said
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Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
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Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
bigweezy1212 said:
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
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Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
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He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
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I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
bostonbassman78 said:
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
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I am also on the toro ROM on my Verizon Gnex and I have no issue's like that
Sent from my Galaxy Nexus using xda premium
bigweezy1212 said:
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
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Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Product F(RED) said:
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
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I'm gonna have to jump on this first thing in the morning. Thanks for the advice. I will post any results on this thread as they unfold.
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Doddster said:
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
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Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Product F(RED) said:
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
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Well it got worse now his phone is telling that command droid is not working any thoughts on this and is there a way to get back to stock
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