Database Info

Bluetooth bad? S6 Edge

Anyone else having Bluetooth issues? My wife just upgraded to a new S6 Edge 64gb from an S4. She continually complains about the Bluetooth dropping, and sounding all garbled up. Especially in areas where the S4 used to work. Anyone else have similar experiences?

nope

Yes, had the same a while back. Reset helped so far
Sent from my SM-G920F using XDA Free mobile app

Yes. OMG it's horrible.
Turning off/on BT fixes it for a while.
I'm hoping a future update addresses the issue.

Mine is terrible compared to my old S3. I have it paired to the radio on my bike so I can stream while I ride. My S3 was solid, good sound quality, never dropped in and out and I could walk about 20-25 feet away without any interruption. Now with my new "upgrade" to the S6, I can barely get 5 feet away from the radio before the signal completely drops out and I get a lot of stuttering and dropping in and out while I am just sitting on the bike. Re-setting the BT and re-pairing everything fixes it for about 2 minutes if I am lucky.
In the end I really don't like the BT capability of the S6 at all compared to my phone from 3 year old technology.

Install the new rom and check if it helps
Sent from my SM-G920F using XDA Free mobile app

I'll try that and see if it helps. will post a follow up after a couple of days.

I was told by Samsung that the S6 has a newer version of Bluetooth which is not always compatible with older bluetooth versions in cars etc. They suggested seeing if there was an update for the radio firmware in our vehicle. Well, we have a 2014 Jeep Grand Cherokee Limited and the dealer says there are no updates at this time. I did try AT&T's suggestion which was to wipe the phone and factory reset it and start over. Tomorrow my wife will test it on her way to work again and see if its any better. If neither of those options work aT&T said I can opt for a warranty replacement.

I was doing some house work tonight and found that the audio would skip when I was any more than about 10 feet away from my speaker.
I can walk to the end of my back yard with my Optimus G with out problems (about 200 feet).
?

Choppy bluetooth

All of a sudden I've been having bluetooth issues. The range of the bluetooth is very weak for my headphones. It is barely 2 feet. And if it's not in a direct line of sight the playback is very choppy. The range extends if i turn off the wifi - but it's nowhere near what it was before having this issue. My Gear 2 began to constantly connect and reconnect as well. But I'm thinking this only happened at home when the phone's wifi was turned on. It stopped happening once I turned the wifi off (but the range doesn't seem to be as far as it used to be). All of this just started happening today and I've had the phone for a little over a month (all bluetooth devices connected since day one). Ive been looking for solutions and tried clearing the phone's cache, the bluetooth's data and cache and unpairing all of the devices. Can anybody else offer any other suggestions? I'm really trying to avoid having tmobile replace it as i do not want to receive a reburbished model.

ANy luck. I have this issue too. I also notice its tied to random wifi drop outs as well

Posts around the net and other Note 5 forums here are saying it's related to the latest update Samsung released.

Wireless charging not staying connected
I also am experiencing that the wireless charging is not staying connected. I am using the samsung wireless charger and never had a problem before. But my family is not having a problem with their note 5. This is leading me to believe that it is not due to the latest update.

Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.

DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
I'll probabably wind up having to do that. But I'll hold out hope that it's a software issue (I'm really trying to avoid getting a refurbished replacement). What's interesting is today as I was going to work I didn't experience any of these problems (phone was in pocket and no bluetooth dropouts on headset or gear 2 watch). Placed my phone on a wireless charger at work (a Choetech fast charger) and didn't have any problems. I'm probably reaching but now I'm wondering if there is something going on in my house that is spooking my phone:laugh:: I'm going to monitor it throughout the day and see what happens once I get home.
edit: spoke to soon as my headset disconnected (although watch hasn't - yet)

DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
What's a nexus 6?

T-Mobile sent me a brand new replacement phone not a refurbished phone. This was a brand new model in the original box with all the accessories. I downloaded all the updates and my Bluetooth is back! The replacement phone was on update COI5 by the way.

T-Mobile SM-N986U Connectivity Issues

Ever since I purchased this phone back in September I've constantly had issues with my data connection.
Some days are worse than others, but days like today I have to cycle airplane mode every few minutes just to get connected again.
Technical support initially thought it was my SIM so I got the R5 sim but the issue wasn't resolved. I also did the reset of all network connections as well to no avail.
These issues make the phone downright infuriating to use many times a day. Hoping someone can point me in the right direction for a solution

Ive had every note since the 8 and one plus since they offered them on TMobile. I also have the Xperia 1 ii and pixel 4s.
Every single phone beats the Samsung's in signal. It's a Samsung thing.

Don't think it's a Samsung thing! I've had Samsung and Notes since the Note 2 and live in the country quite away from any towers. Still getting 80Mbps on 5G just the same as my OnePlus 7 Pro. Have you checked with T-Mobile and made sure the correct APN is assigned?

Question Sprint, t-mobile Watch 4 problems with LTE

Thanks for taking a look. I have an S21, Galaxy Watch 4 (bought directly from Samsung) on A Sprint account with T-Mobile sim in the phone. I went to the sprint/tmo store and they tried everything to get the watch linked. They even rolled me back to a sprint sim and tried. They seemed assured that the watch LTE was working but just would not link. The watch was reset. It still just says searching for the network in the pull down page. Has anyone else seen this issue? I have to determine if I am sending this back or not.
Thanks,
Zar

Had the same issue with my sprint note 20 ultra 5g and my watch 4 classic lte. My note is also running a T-Mobile Sim which I initially thought was the problem. When I received the pre-order watch 4 and tried to activate it nothing would work. Paired and reset the watch and phone. Nothing worked so I called sprint. They said that i would need to return the watch to best buy and get another. I decided to wait a few days and see if the IMEI number would pickup and sure enough it did through the Samsung wearable app without the need for CS. I wonder if T-Mobile just has not received the latest updates from Samsung about recently produced devices and their IMEI numbers (just a guess. Maybe I am wrong). This happened to me before when I has bought the first Sony Ericson phone that came with BT. Give it a few days and try again when on a strong T-Mobile signal.

Unfortunatly, that was not the case. I just heard today that they are having issues activating Apple and Samsung watches. I bought a watch directly from Sprint and they still could not get it working. The store has a ticket open with sprint and another with samsung to see if they can get it wokring but so far, 2 watches are not working.

Just got the call from Sprint/Tmo. They give up, even on the watch that they sold me. They are unable to activate the watch on my account. This was almost 10 hours in the store and another 5 hours working with Samsung to get it tested and then agree to take the one I bought on Samsung.com back without a charge. My options are now to buy one that has no LTE or keep the one from Sprint and hope that they will one day be able to get it working. Anyone got a good Sprint store near them in So Cal that might have better techs?

For any one still searching, Verizon and LTE problems on Wacth 4 are huge. I bought my watch new and as of Nov-Dec 2022 this issue is quite bad. 3 times the watch was sent to Samsung itself for repair. They replace the LTE chip the first time, and the main board the second time (who knows if they really did it ! ). 3rd time they tried to fix, and then I requested a full refund. They me back the original retail price. However, it was 2 months of daily agony talking to Verizon and talking to Samsung, sending the watch multiple times etc.
There is a large thread on Verizon forum on the LTE activation problems. The Samsung Watch 4 Classic is having these LTE problems across the spectrum.....it is a lottery depending what works and what doesn't.
Interestingly, I went back to Watch 3 and it did everything instantly on my phone. Go figure !

Question Can't make calls with phone when watch is on.

My wife and I are having issues with our watches. We can answer the phone but when the watch is on we can hear the person on the other end but they can't hear us. During this time if we shut off the watch the phone acts normal. But shutting off Bluetooth doesn't have any effect. If the watch is on and we try to make a call the phone just hangs up or it will hang up in the middle of a call. Again once we shut off the watch the phone acts fine. This is an intermittent problem but it is a none starter and I want to return them both. I have reset both watches and both phones I have go through all the troubleshooting with both Samsung and Verizon but the problem remains. Both Samsung and Verizon say the other is at fault I just want things to work
Here is the rub I have a watch 5 pro and she has a watch 4. We both have the same phones though, S22 Ultra 512gb.
Search has failed me.

My wife and me both have a Samsung S22 Ultra and she has the watch5 and I have the watch4. Neither of us are having this issue. Are they bluetooth or lte watches?