Bluetooth bad? S6 Edge - Galaxy S6 Q&A, Help & Troubleshooting

Anyone else having Bluetooth issues? My wife just upgraded to a new S6 Edge 64gb from an S4. She continually complains about the Bluetooth dropping, and sounding all garbled up. Especially in areas where the S4 used to work. Anyone else have similar experiences?

nope

Yes, had the same a while back. Reset helped so far
Sent from my SM-G920F using XDA Free mobile app

Yes. OMG it's horrible.
Turning off/on BT fixes it for a while.
I'm hoping a future update addresses the issue.

Mine is terrible compared to my old S3. I have it paired to the radio on my bike so I can stream while I ride. My S3 was solid, good sound quality, never dropped in and out and I could walk about 20-25 feet away without any interruption. Now with my new "upgrade" to the S6, I can barely get 5 feet away from the radio before the signal completely drops out and I get a lot of stuttering and dropping in and out while I am just sitting on the bike. Re-setting the BT and re-pairing everything fixes it for about 2 minutes if I am lucky.
In the end I really don't like the BT capability of the S6 at all compared to my phone from 3 year old technology.

Install the new rom and check if it helps
Sent from my SM-G920F using XDA Free mobile app

I'll try that and see if it helps. will post a follow up after a couple of days.

I was told by Samsung that the S6 has a newer version of Bluetooth which is not always compatible with older bluetooth versions in cars etc. They suggested seeing if there was an update for the radio firmware in our vehicle. Well, we have a 2014 Jeep Grand Cherokee Limited and the dealer says there are no updates at this time. I did try AT&T's suggestion which was to wipe the phone and factory reset it and start over. Tomorrow my wife will test it on her way to work again and see if its any better. If neither of those options work aT&T said I can opt for a warranty replacement.

I was doing some house work tonight and found that the audio would skip when I was any more than about 10 feet away from my speaker.
I can walk to the end of my back yard with my Optimus G with out problems (about 200 feet).
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Related

[Q] Infuse for 1 week, my problems so far

Picked up my Infuse up at BestBuy on May 15th, the release date. After 1 week, I've had these problems:
Main problem is that GPS sucks. I had specifically tried to get a smart phone to ditch my GPS navigator. This phone isn't it. Long times to fix, sometimes *never* producing a fix. If there is no network (away from civilization, no wifi or cell), there's often no fix, ever. This problem alone is probably enough for me to take it back. Does anyone know what the GPS implementation is in the Infuse? If it is a Broadcom chipset, that would explain it!
Wifi signal strength seems weak. In places where my laptop gets full bars, it gets half that. In places where my laptop gets two bars, it sometimes can't connect or it intermittently drops. This is very annoying.
Cell signal strength seems a bit weak, too. My old phone gets consistently one or two bars more. Cell data seemed not as strong, too.
I tried the HDMI adapter. It showed video fine, but failed to send audio to my TV. I know the TV is capable of HDMI audio from other sources. Oh well.
While driving with the device on sunny day, the screen was dim and hard to read. Found out the display brightness was low in auto mode. So I put it on manual, but it refused to allow full brightness, saying "Display brightness limited due to temperature" or something to that effect. So, you can't have full brightness in sunlight when you need it most? I suspect anybody who tries to use the car dash mount is going to run into thermal limiting problems, making that use impractical. Maybe if you get a white skin to keep the solar gain down. The thermal design isn't apparently good enough to get the heat out.
Otherwise, the phone seems pretty good, but my issues are high enough to have me contemplating a return.
I'll note that the Galaxy S II is reported to have a new GPS chipset, SirfStarIV, which sounds like a significant upgrade to the GPS system. But, not yet released in the US. Sigh.
How does one determine the GPS chipset in a phone?
Thanks for any help.
I've had a few issues with the phone also but you don't really expect your cell phone to get the same wifi signal as a full blown laptop do you?
Wow, seems as the Infuse does not meet your expectations. Question, If not the Infuse then what would be your next line up of devices?
Sent from my SAMSUNG-SGH-I997 using XDA App
These are also my big issues, its definently the best ATT handset minus the antenna, I keep missing calls if its in my pocket and the wifi is really buggy.
DarkH2O said:
I've had a few issues with the phone also but you don't really expect your cell phone to get the same wifi signal as a full blown laptop do you?
Click to expand...
Click to collapse
I make no apologies for having high expectations.
The wifi circuitry inside a phone should be as good as any that is inside a laptop. That leaves only the antenna as the prime issue for wifi performance. I can understand losing 3 dB, maybe 6 dB over a well designed laptop, but not 20 dB. That's severe incompetence in antenna design.
I've seen other smart phones do significantly better than the Infuse with regards to wifi.
pixelkore said:
Wow, seems as the Infuse does not meet your expectations.
Click to expand...
Click to collapse
In those areas it isn't. I am particularly sensitive to GPS performance for my needs.
Question, If not the Infuse then what would be your next line up of devices?
Click to expand...
Click to collapse
The Atrix is noted to have good GPS performance. I've been advised that Motorola is less friendly to things like rooting and ROMs than Samsung, though.
The HTC Inspire seems to have similar weak GPS problems.
The Samsung Galaxy II S (Attain on ATT?) is said to have a new GPS engine so that is what I hold out hope for. I may just return the Infuse and wait for that to come out and hope the GPS is improved.
I have had similar issues as well. Having a normal temp around 105° is high for any phone. It causes my screen to flicker constantly during game play. I expected something like an oversized captivate, which I got. I will switch to the gs 2 when it is released.
Sent from my SAMSUNG-SGH-I997 using XDA App
mciholas said:
I make no apologies for having high expectations.
The wifi circuitry inside a phone should be as good as any that is inside a laptop. That leaves only the antenna as the prime issue for wifi performance. I can understand losing 3 dB, maybe 6 dB over a well designed laptop, but not 20 dB. That's severe incompetence in antenna design.
I've seen other smart phones do significantly better than the Infuse with regards to wifi.
Click to expand...
Click to collapse
I get great speeds with my router. It's set to only n and I pay for 30 /5 and get that on land line and with phone I get 16-20 down and 4-5 on up...
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
chvybeatsford said:
I get great speeds with my router.
Click to expand...
Click to collapse
Speed is not the issue, I get great speeds when close to my access point. The issue is lack of range and an unstable link.
I have to be in the same room as the access point, or maybe one room next to it, to get a reliable wifi connection on the Infuse. Other wifi devices work fine throughout the house.
My GPS units will get a lock in any room of the house. The Infuse GPS will not get a lock in any room of the house and takes a long time even outdoors.
I also get good range. May be my house but I can get great speeds in the garage. And the router is 3 walls and about 35ft. Also get good rec. Out side across my yard. (60ft.).
Not the best signal but 2bars.about 6mb.This is. Brand New house with the router about in center of floor plan.
sent from Infuse but miss my captivate on cont. 5.5.... One day this can be as good...
my captivate got better reception and didnt get as hot with heavy wifi usage. but you cant have everything.
i wouldn't get it because of the bad gps. i guess samsung forgot to put a gps antenna in it like they did with the rest of the galaxy s phones.
I love my infuse, my only issue is that 2 or 3 times so far, the phone starts playing music from my library without a music player opened. I've checked all my notifications and they are all set to what I want. Only thing i can think of, it's playing music to let me know my battery is full. My captivate used to beep, if its not the battery then i have no clue. no alarms are set, calenders have alerts turned off, sms is set to what I want, I don't know lol
Rldowney said:
I have had similar issues as well. Having a normal temp around 105° is high for any phone. It causes my screen to flicker constantly during game play. I expected something like an oversized captivate, which I got. I will switch to the gs 2 when it is released.
Sent from my SAMSUNG-SGH-I997 using XDA App
Click to expand...
Click to collapse
How are you going to upgrade? Just off contract purchase?
I don't have any issues with my GPS. I have been using the phone and testing it our for almost 2 weeks now and have not had any issues with it using Google Maps or Google Navigator. I would put it on par with my Atrix where the GPS is phenomenal on it.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Wifi issues
mciholas said:
I make no apologies for having high expectations.
The wifi circuitry inside a phone should be as good as any that is inside a laptop. That leaves only the antenna as the prime issue for wifi performance. I can understand losing 3 dB, maybe 6 dB over a well designed laptop, but not 20 dB. That's severe incompetence in antenna design.
I've seen other smart phones do significantly better than the Infuse with regards to wifi.
Click to expand...
Click to collapse
I had to return my Infuse due to the poor wifi reception. I had it side by side with my old iPhone 3G a couple rooms away from the router. The Infuse dropped wifi completely and I lost internet connectivity while the iPhone was happily chugging along.
It's a gorgeous phone and I was sorry to send it back, but not being able to keep wifi connectivity when compared with a 3 year old iPhone was a dealbreaker.
gPS
I rooted My infuse and installed faster fix and north america and my gps works perfect now it lock way faster then my htc inspire does i have noticed the phone gets warmer than others but i have only had it about four hours now so we will see
My gps using maps and navigation work perfectly, the only time i've noticed it getting hot is when I have it on the car dock, but, the thing is black and my car is old so everything is hot in it... i'm grandfathered into unlimited so I can't speak on the wifi cause I dont use it
Sent from my SAMSUNG-SGH-I997 using XDA App
jdonnell said:
I had to return my Infuse due to the poor wifi reception. I had it side by side with my old iPhone 3G a couple rooms away from the router. The Infuse dropped wifi completely and I lost internet connectivity while the iPhone was happily chugging along.
It's a gorgeous phone and I was sorry to send it back, but not being able to keep wifi connectivity when compared with a 3 year old iPhone was a dealbreaker.
Click to expand...
Click to collapse
I think I'm gonna follow suit , this phone is an attrocity in every single way
1 - Touch the phone frame with two fingers , wifi and phone signals drop by 3/4ths which is RIDICULOUS ... there is no 4g and the hspa+ system should go and suck an Elephant's left NUT
2- Gps lockon takes more than 10 minutes ... again I'm screwed if I'm in a rush + no TomTom
3 - No gingerbread ?? . . . F^K you samsung seriously ... Ice cream is up next within the next 2 months and not even one dev on the internet was able to come up with custom firmware (No offense to any devs , I know you guys are awesome and work your @$$es off... so props to you for devotion and work always but patience is not my virtue)
4 - Single core is kinda painful to bear when you know quad core & 3d phones are being released very soon
5 - No apps that can use the front face camera (AS FAR AS I KNOW) so again why bother even giving this to us ?, Samsung you guys might as well have given us a dual core with one of the cores shut off.
6 - THIS IS VERY IMPORTANT ... call quality / microphone is ATROCIOUS ... In my quiet bedroom at night with no audio disturbances my gf is telling me every 5 seconds that she can't hear me and that pisses me off so badly. I've tried with at least 10 other people all giving me same bs. So I have to yell at my phone like a walky talky .... so sad
If you bought this phone from costco you can do 2 things guys.
Either return the phone and stick with w/e u had b4 until the good stuff comes out or wait 90 days and pray something decent comes out by mid august.
I'm returning mine and returning to my Iphone 3g ( as old as it may be and dinged up it still is dam reliable )
sonkameja said:
3 - No gingerbread ?? . . . F^K you samsung seriously ... Ice cream is up next within the next 2 months and not even one dev on the internet was able to come up with custom firmware (No offense to any devs , I know you guys are awesome and work your @$$es off... so props to you for devotion and work always but patience is not
Click to expand...
Click to collapse
Okay. I hate getting worked up by people....but seriously? The phone has now been out for FOURTEEN DAYS!! Dont use "lack of dev work" as an excuse to take your phone back. I understand your frustrations, but just take it back and stop feeding this thread.
Sent from my SAMSUNG-SGH-I997 using XDA App

Thinking about coming to the s3..

Any apparent issues with these phone? I have the recent Samsung galaxy nexus, and I have the 3g-4g issue with mine and it was a PITA. Any issues with these phones, as in common issues?
This phone started getting really poor signal when the Note 2 came out. It got so bad a lot of people needed to get it replaced! Apparently, the Note 2 didn't have these issues.
Just kidding.
In some areas this phone can have signal issues. At home, work and most other places nearby I get perfectly fine signal. However when I visited some of my friends in Detroit we went to a bar that caused my phone to really heat up in my pocket. I noticed it was on 1x and my battery had been drained pretty good. Its hit or miss, but I'd say 90% of the people have no issues.
Out of the box the phone does not handle Bluetooth calling with an aux cable plugged in. You won't be able to hear the person on the other end until you unplug the cable from the phone. Fortunately, one hobbyist was able to fix what a multi-billion dollar corporation couldn't and released SoundAbout onto the play store. You'll have to buy it to get the Bluetooth correction ability, but it's worth it if this is a function that you use.
Samsung is playing coy about the availability of an extended battery. Only murmers of it exist though some people have managed to get their hands on it overseas. We're hoping this doesn't become vaporware because it's a 3000mah battery that doesn't add too much extra bulk. The stock battery provides average battery life. Better than your GNex but worse than battery titans like the maxx phones and Note 2.
There are issues with the real time clock that causes recovery backups to have an incorrect date. All of my backups were performed in 1970 apparently.
AOSP is very functional on this phone but it's still a WIP. Notable issues include staticy A2DP Bluetooth music playback (mastamoon builds unofficials that fix this at the expense of call echo), massive fps lag upon exiting games (fixed by turning screen off/on) and weaker signal strength in some areas. There may be other issues I'm forgetting about, but that's most of it.
There is a small chance you can lose your IMEI number when you flash custom ROMs or kernels. This is bad as it causes your phone to lose its ability to make calls, send texts or receive data. Luckily there are easy methods to back this up and restore if needed. I've backed mine up and thankfully have never needed to restore it. Look for the thread titled Comprehensive IMEI Backup for more details.
That's most of the issues with this phone.
Sent from my SCH-I535 using Tapatalk 2
No comparison to the GNEX. The GNEX was just terrible when it came to signal. The S3 might not be the best signal phone, but it is leaps and bounds above the GNEX.
[email protected] said:
No comparison to the GNEX. The GNEX was just terrible when it came to signal. The S3 might not be the best signal phone, but it is leaps and bounds above the GNEX.
Click to expand...
Click to collapse
VERY true story!
Sent from my SCH-I535 using Tapatalk 2
I've been having trouble with signal reception at home, but that's the only place I have an issue. My house seems to be in a deadzone with a radius of no more than 200m. My iPhone4 didn't have a problem with calls there, but hte GS3 does. That said, I don't really have a problem anywhere else. A network extender remedied that issue. I also get a quick A2DP audio skip once every couple of minutes, but that doesn't bother me much.
Aside from that, it's been an awesome phone. Lot's of support, and lots of roms to try out.
You have 14 days to return, give it a run. I have zero signal issues.
Sent from my SCH-I535 using xda app-developers app
I have the 32G blue on Verizon and although I don't always have a strong signal I have never had a dropped call. I travel a lot and watch the 4G and cell signal, most of the time I have 4G about 80 % the rest is 3G. Did notice that when the phone is switching between the two occasionally it will go to 1x not all the time. I did flash like a dozen ROMs not loosing my IMEI, however I did back it up b4 I started flashing just in case. Recommend you do a lot of reading b4 you start flashing n you shouldn't have any problems. Love the phone n the ROMs
Sent from my SCH-I535 using xda app-developers app
Thanks guys especially the 2nd poster!
This phone is awesome and one of the best I've owned so.
Came from the flagship thunderbolt on the verizon network.
Oh the thunderbolt my wife has had 6 of them none worked right
Sent from my SCH-I535 using xda premium
I've had mine a couple of week now. I came from a Motorola Bionic. I would much rather the Bionic's radio, I find I have reception issue in places the Bionic was fine in. I got my wife a S3 also, it seems like her reception is better than mine.
Other than that, the phone is amazing. I would and have recommended it.

S2 BT and WIFI - Connectivity

How is everyone finding the S2 bluetooth and wifi connectivity, I find it considerably worse than my old Gear 2.
Bluetooth at best is good for 10 meters with line of sight, but at home barely 5 meters when moving into other rooms.
The WIFI connect is also hopeless can connect when sat in front of the router by move into another room and it's gone.
Done a few wipes and clean installs but issue remains.
Trying to gauge if it's just generally worse or I have an issue.
Be lucky that you have five meters. When i have my phone on my right side and my watch on my left hand both direct next to my i lost the connection.
Oh no sorry to hear, but suspect it's a design issue affecting all S2.
Annoying at with my Gear 2 it was great and I hoped with WIFI it would be even better.
I've NO problems with BlueTooth and/or WiFi on my Gear S2 Classic!
When phone is in the living room, and I'm going upstairs (1st floor) with doors closed, I've still a stable BT-connection!
Much, much, much better then my previous smartwatch: LG Urbane!
Yea I have had no issues with my WiFi or BT. Good connections while at work or home.
No issues here. I home I've never been disconnected aside from the few second switch over from BT to wifi.
At work I leave my phone at my desk and move throughout the large building with no issues from the wifi.
Sent from my SM-N915V using Tapatalk
Absolutely no issues here as well. The range actually is longer than any watch I've ever owned.
Thanks think I'll test some more (might be just at home new build so designed like a Faraday cage) then send to Samsung.
Also at my side no problems. BT connection works flawlessly up to around 20 meters in sight or 10-12 with walls between. WiFi is comparable with my Note4.

Choppy bluetooth

All of a sudden I've been having bluetooth issues. The range of the bluetooth is very weak for my headphones. It is barely 2 feet. And if it's not in a direct line of sight the playback is very choppy. The range extends if i turn off the wifi - but it's nowhere near what it was before having this issue. My Gear 2 began to constantly connect and reconnect as well. But I'm thinking this only happened at home when the phone's wifi was turned on. It stopped happening once I turned the wifi off (but the range doesn't seem to be as far as it used to be). All of this just started happening today and I've had the phone for a little over a month (all bluetooth devices connected since day one). Ive been looking for solutions and tried clearing the phone's cache, the bluetooth's data and cache and unpairing all of the devices. Can anybody else offer any other suggestions? I'm really trying to avoid having tmobile replace it as i do not want to receive a reburbished model.
ANy luck. I have this issue too. I also notice its tied to random wifi drop outs as well
Posts around the net and other Note 5 forums here are saying it's related to the latest update Samsung released.
Wireless charging not staying connected
I also am experiencing that the wireless charging is not staying connected. I am using the samsung wireless charger and never had a problem before. But my family is not having a problem with their note 5. This is leading me to believe that it is not due to the latest update.
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
I'll probabably wind up having to do that. But I'll hold out hope that it's a software issue (I'm really trying to avoid getting a refurbished replacement). What's interesting is today as I was going to work I didn't experience any of these problems (phone was in pocket and no bluetooth dropouts on headset or gear 2 watch). Placed my phone on a wireless charger at work (a Choetech fast charger) and didn't have any problems. I'm probably reaching but now I'm wondering if there is something going on in my house that is spooking my phone:laugh:: I'm going to monitor it throughout the day and see what happens once I get home.
edit: spoke to soon as my headset disconnected (although watch hasn't - yet)
DConrad2010 said:
Just call T-Mobile and explain the situation, there is a service bulletin that their techs are aware of. Request for a replacement. Make you backup all your apps and data before your replacement arrives. I tried to Odin back to stock and this still didn't fix my bluetooth problem, luckily i had my Nexus 6 that i could pop my T-Mobile sim in and bluetooth is great now.
Click to expand...
Click to collapse
What's a nexus 6?
T-Mobile sent me a brand new replacement phone not a refurbished phone. This was a brand new model in the original box with all the accessories. I downloaded all the updates and my Bluetooth is back! The replacement phone was on update COI5 by the way.

Bluetooth keeps disconnecting

Just picked up a standard Gear S2 and updated the firmware. However, it's constantly disconnecting and reconnecting to my Galaxy S7 edge. Bluetooth stays connected for all my other devices. Any tips?
Sent from my SM-G935T using Tapatalk
I'm having the same issue with my S2 Classic, but I've got a SGS7. Both are running stock software/firmware. My issue started a couple days ago, so I'm thinking an update was applied to something that introduced this issue. I am hopeful it will be fixed in a future update (sooner than later).
-dlwoodjr
How often is yours disconnecting? Mine was every few minutes. Today it's been flawless. Weird.
Sent from my SM-G935T using Tapatalk
I have the same problem and it is very annoying, bluetooth keeps disconnecting from my car, specially during calls and then tries to reconnect again. This never happened to me before in any smartphone so this is a specific problem from the S7. I tried clean cache etc. but the problem continues. Sometimes the call can go 15 minutes without disconnecting, other times it disconnects 2 times in 5 minutes, but it happens everyday twice at least. This is a very strange problem, can't find any solution. It is driving me nuts specially in a 700 euros phone!!
not only on S7
It's the same here with a Gear S2 Classic and a Huawei P8max. A few minutes after being connected (manually) the Gear disconnects.
I just switched over from my S7 edge to a Moto Maxx I had in a drawer - no disconnects today. Gonna swap out my S7 Edge for a replacement I guess.
Replacement didn't disconnect until I switched on high accuracy GPS. When I switch GPS over to power saving, the disconnects stop (so far).
Anyone else noticed a correlation with high accuracy GPS being turned on and frequent Bluetooth disconnects?
After working with three different S7's (2 edge's and one regular) as well as a Droid Maxx, I found that the phones would regularly disconnect when I had High Accuracy GPS set to on (with disconnects occurring multiple times per hour). If I switched the phones to power-saving GPS, disconnects would never occur.
Not sure why this would be but I don't recall it happening before the latest S2 update. I have always used High Accuracy GPS because I use the Tile app which requires it....HOWEVER, the disconnects were SO irritating, I guess I'd rather lose my keys and/or wallet because I turned the GPS to power saving to eliminate the disconnects because it was SOOOOO annoying.
PROBLEM FIXED -Bluetooth on gears2 /note 5 keeps disconnecting
Hi guys,i'm new to this forum. Came across it a few days ago when i needed assistance. I have been wearing my gear s2 classic and note 5 for approx. a year now . As of last week it kept disconnecting and connecting every five minutes which became really frustrating. I was missing important calls and message as my phone is on silent and gear on vibrate mode. After trying numerous attempts of clearing the Bluetooth cache and even hard reset watch and phone twice . It still did the same. I contacted my buddy over at Samsung headquaters is South africa to confirm my warranty date on my note 5. Thats how far i was heading, to return the headset for a new one. Luckily my warranty expires in October 2017. He then advised me the following
1) Check gear software updated - My gear was updated.
2)Check phone software updated- My phone was not updated.
So i got down to doing the update, size was around 1.4 GB
A fast WiFi connection will take approx. 15 minutes.
Had this done 2 days ago
Problem solved :good:
Phone looks and feel way better with the updated software and Gear has not disconnected since then.
Hope this helps.
Please share .
I'm starting to suspect it's a problem with my S7 Edge. I had the Gear S2 connected to a Nexus 6P for a couple months and never encountered connection problems. It's only since I switched to the S7 that I started getting the sporadic disconnects. I've tried changing my GPS settings but there doesn't appear to be a low power mode on the S7 edge with 6.0.1 stock so I just kicked down to the basic GPS only and turned off wi-fi and bluetooth location.
Not impressed so far.
also happens on S8+, but not on Note4
This is happening on my S8+ also.
It also doesn't work properly with my car radio and microphone (I can receive calls well enough, but issuing voice commands is a nightmare).
I had the Gear S2 and car radio connected to my Note4 before. They worked perfectly.
I will try lowering the Location accuracy. In any case, looking forward to upgrading to Note8 in a few months when my S8+ contract ends.

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