Hi, I need help as to how to fix the optimizing app 1 of 1 at startup. the phone is a galaxy J7/SM-J700M 2016 android version 6.0.1. I am desperately in need of help in solving this issue. I have tried everything I found online tips or ways of solving it. I tried factory reset, wipe cach. I have also taken it to my carrier for repair, they had solved the issue, but it only lasted for 30 minutes or less. it is the same as with the factory reset and wipe cach methods. the problem would return after it doses an automatic update.
the carrier technicians said the problem is Facebook and messenger, so I disable the Facebook and messenger app, the issue still persists. Is there a fixable solution to the problem? My cell phone works great, it's the green screen with the two spinning gears with the message 'optimizing 1 of 1 app'. I am on a budget so a new phone is out of the question. please help. Thank you
Related
Hi
I am having a problem that just cropped up on a Xoom 3g running unrooted, Motorola Jelly Bean 4.2.1. I am using it on wi-fi only, no Verizon account. The unit will get past the M screen and then ususally hangs up when it gets to the screen with the expanding colored rectangles. Sometimes the home screen will flash up for a split second, sometimes with enough time to log in. In either case it is back to the colored rectangles shortly, even if I get it to log in. I can get to the factory reset screen during the boot and do a full factory reset reload the apps and settings. I have done this twice. It works for about 20 or 30 boots and then colored rectangles show up in the middle of a session and its back to the boot problem.
Questions:
Does anyone have a quick answer?
Will rooting and reloading Android help or it is a hardware issue?
Thanks for any help
John
Have tried a full factory reset without restoring your apps and settings to see if the issue persist?
Strange boot
Domunus said:
Have tried a full factory reset without restoring your apps and settings to see if the issue persist?
Click to expand...
Click to collapse
It seemed to work ok with the apps installed for a while. There were a couple which were suspect and I did not reinstall after the factor reset. It could be a problem though. Maybe I will try the reset again with only a couple of apps. I am still undescided on the root and updating the OS.
OldTacoman said:
It seemed to work ok with the apps installed for a while. There were a couple which were suspect and I did not reinstall after the factor reset. It could be a problem though. Maybe I will try the reset again with only a couple of apps. I am still undescided on the root and updating the OS.
Click to expand...
Click to collapse
Hi again.
I did some thinking and now I suspect the Bluetooth connection. I had enabled an app that required BT (Logitech Harmony Hub). I also enabled the BT but not the app after the second factory reset. I did another factory reset and did not enable Bluethooth. The unit has been running flawless as before. I did a little searching on the web and found a guy with an identicle problem but it was not clear if it was resolved.. Does anyone know know if this is a common problem and if there is a solution. I could not find anything elso on the web or in the formum that helped. If this is a persistant problem, I am wondering if a custom rom would help.
Thanks
John
Hi
In the last month my S6 restarts or freezes randomly.
I tried clearing the system cache through recovery and some apps cache.
removed all unnecessary apps and reset configuration to the very basic.
It happens randomly and there is days where it would work perfectly.
when it does begin with the restarting and freezing loop, I notice that it gets hot, not extremely hot but noticeably.
(when its getting stuck its not that the phone is hot, but after it gets into these restart loops it does get hot)
Besides factory reset I've done everything, I am trying to avoid the factory reset since I can't re-activate WhatsApp after the factory reset since I am in a different country than where my sim card is registered, and don't have SMS/CALL access.
Is there any way to diagnose whats going on? log files? apps to diagnose problems?
any tips for me before I send it in to the lab?
Thanks
T
Hi .
Not being a techy person I'm struggling with the new update on my galaxy j5. Since downloading it it freezes on sites like play store and Facebook saying connection timed out and I also get a black screen for my home page . I've tried resetting my phone it works for a little while and then stops. Not keen to do a factory reset
Please help as I've said before I haven't a clue when it comes to mobile phones.
I would try and clear the cache and dalvik cache. To do that, you must boot into recovery.
Though I don't really think it will fix your problem. Your problem may be caused by the new update, thus only a factory reset could probably solve it.
Hi,
I have a Samsung Galaxy S7, which I bought 6 months ago unlocked(new) and using T-mobile sim. For the past few weeks, I am having issue with the phone getting restarted too often and usually hanging on the Samung logo.
First this happened when not using Wifi and using mobile data plan. I came to the conclusion on that because it happens whenever I try to open a webpage or internet using app on mobile data. But when on a Wifi network, it doens't restart. After going through some forums, I did clear cache initially and later to a point to do a factory reset.
But the issue has not yet gone. This week, the restart is too often. I don't have any other app installed on the phone other than Whatsapp now. Last day, the restart happen when trying to send a video through that app (photo's send fine)and it keeps restarting.
Yesterday. I tried to download a anti-virus software and cleanup software(good one with trusted ) and when trying to open it, again got restarted. Now I think its something related to memory issue. Maybe that's why it restarted when sending video, as it has to compress the video before sending.
Has anyone faced this issue?
Is there a fix for this?
What can I do to make sure, it doesn't happen again?
Hi there and welcome to Assist,
That antivirus does nothing on your device, only consume more power.
Try to re-flash stock firmware and see if restarting is stoped.
You'll have to create an account to post in the main forums if you have any other questions.
> Samsung Galaxy S7 > Samsung Galaxy S7 Questions & Answers
Good luck
Somebody pls help out. Woke up this morning and found out that my Samsung Galaxy S6 popped up an overheating message. Can't open apps only phone and contacts. I've wiped off cache and done a factory reset yet the problem still persist.
It will show me the 'overheating' pop up log and shutdown by itself. Any idea on how to solve this issue?
picomon said:
Somebody pls help out. Woke up this morning and found out that my Samsung Galaxy S6 popped up an overheating message. Can't open apps only phone and contacts. I've wiped off cache and done a factory reset yet the problem still persist.
It will show me the 'overheating' pop up log and shutdown by itself. Any idea on how to solve this issue?
Click to expand...
Click to collapse
That weird, save your data and flash a new firmware + wipe everything see if it solves your issue.
Maybe a strange question:
- Is your phone actually hot?
- Do you charge your phone under your pillow (if you do; DON'T)