Somebody pls help out. Woke up this morning and found out that my Samsung Galaxy S6 popped up an overheating message. Can't open apps only phone and contacts. I've wiped off cache and done a factory reset yet the problem still persist.
It will show me the 'overheating' pop up log and shutdown by itself. Any idea on how to solve this issue?
picomon said:
Somebody pls help out. Woke up this morning and found out that my Samsung Galaxy S6 popped up an overheating message. Can't open apps only phone and contacts. I've wiped off cache and done a factory reset yet the problem still persist.
It will show me the 'overheating' pop up log and shutdown by itself. Any idea on how to solve this issue?
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Click to collapse
That weird, save your data and flash a new firmware + wipe everything see if it solves your issue.
Maybe a strange question:
- Is your phone actually hot?
- Do you charge your phone under your pillow (if you do; DON'T)
Related
Hi
In the last month my S6 restarts or freezes randomly.
I tried clearing the system cache through recovery and some apps cache.
removed all unnecessary apps and reset configuration to the very basic.
It happens randomly and there is days where it would work perfectly.
when it does begin with the restarting and freezing loop, I notice that it gets hot, not extremely hot but noticeably.
(when its getting stuck its not that the phone is hot, but after it gets into these restart loops it does get hot)
Besides factory reset I've done everything, I am trying to avoid the factory reset since I can't re-activate WhatsApp after the factory reset since I am in a different country than where my sim card is registered, and don't have SMS/CALL access.
Is there any way to diagnose whats going on? log files? apps to diagnose problems?
any tips for me before I send it in to the lab?
Thanks
T
Hi .
Not being a techy person I'm struggling with the new update on my galaxy j5. Since downloading it it freezes on sites like play store and Facebook saying connection timed out and I also get a black screen for my home page . I've tried resetting my phone it works for a little while and then stops. Not keen to do a factory reset
Please help as I've said before I haven't a clue when it comes to mobile phones.
I would try and clear the cache and dalvik cache. To do that, you must boot into recovery.
Though I don't really think it will fix your problem. Your problem may be caused by the new update, thus only a factory reset could probably solve it.
Hello everyone,
I got my gear s3 4 days ago. Firstly, everything was fine, no problem with S health. But on the 2nd day I noticed that my phone is not synchronised with the latest steps, sleep track, and everything from my gear. I tried to synchronise it manually from phone but just appeared a message that the synchronisation took a longer time and after this it says that the data is synchronised, but actually, they aren't.
I have galaxy Note3 n9005 android phonesis note7 v4.1. Everything is up to date. I tried to delete data and cache on s health but didn't work... Please help
Rexo_75 said:
Hello everyone,
I got my gear s3 4 days ago. Firstly, everything was fine, no problem with S health. But on the 2nd day I noticed that my phone is not synchronised with the latest steps, sleep track, and everything from my gear. I tried to synchronise it manually from phone but just appeared a message that the synchronisation took a longer time and after this it says that the data is synchronised, but actually, they aren't.
I have galaxy Note3 n9005 android phonesis note7 v4.1. Everything is up to date. I tried to delete data and cache on s health but didn't work... Please help
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Click to collapse
Try restarting phone ? and watch both, and try again, I had similar issues and resolved.
wasim9283 said:
Try restarting phone and watch both, and try again, I had similar issues and resolved.
Click to expand...
Click to collapse
I tried but nothing changed. I give the app S health all permissions but still nothing. I'm afraid that I will need a factory reset on phone. But I don't want to, everything again.
Hi,
I have a Samsung Galaxy S7, which I bought 6 months ago unlocked(new) and using T-mobile sim. For the past few weeks, I am having issue with the phone getting restarted too often and usually hanging on the Samung logo.
First this happened when not using Wifi and using mobile data plan. I came to the conclusion on that because it happens whenever I try to open a webpage or internet using app on mobile data. But when on a Wifi network, it doens't restart. After going through some forums, I did clear cache initially and later to a point to do a factory reset.
But the issue has not yet gone. This week, the restart is too often. I don't have any other app installed on the phone other than Whatsapp now. Last day, the restart happen when trying to send a video through that app (photo's send fine)and it keeps restarting.
Yesterday. I tried to download a anti-virus software and cleanup software(good one with trusted ) and when trying to open it, again got restarted. Now I think its something related to memory issue. Maybe that's why it restarted when sending video, as it has to compress the video before sending.
Has anyone faced this issue?
Is there a fix for this?
What can I do to make sure, it doesn't happen again?
Hi there and welcome to Assist,
That antivirus does nothing on your device, only consume more power.
Try to re-flash stock firmware and see if restarting is stoped.
You'll have to create an account to post in the main forums if you have any other questions.
> Samsung Galaxy S7 > Samsung Galaxy S7 Questions & Answers
Good luck
Hi, I need help as to how to fix the optimizing app 1 of 1 at startup. the phone is a galaxy J7/SM-J700M 2016 android version 6.0.1. I am desperately in need of help in solving this issue. I have tried everything I found online tips or ways of solving it. I tried factory reset, wipe cach. I have also taken it to my carrier for repair, they had solved the issue, but it only lasted for 30 minutes or less. it is the same as with the factory reset and wipe cach methods. the problem would return after it doses an automatic update.
the carrier technicians said the problem is Facebook and messenger, so I disable the Facebook and messenger app, the issue still persists. Is there a fixable solution to the problem? My cell phone works great, it's the green screen with the two spinning gears with the message 'optimizing 1 of 1 app'. I am on a budget so a new phone is out of the question. please help. Thank you