Problem with S Health - Samsung Gear S3

Hello everyone,
I got my gear s3 4 days ago. Firstly, everything was fine, no problem with S health. But on the 2nd day I noticed that my phone is not synchronised with the latest steps, sleep track, and everything from my gear. I tried to synchronise it manually from phone but just appeared a message that the synchronisation took a longer time and after this it says that the data is synchronised, but actually, they aren't.
I have galaxy Note3 n9005 android phonesis note7 v4.1. Everything is up to date. I tried to delete data and cache on s health but didn't work... Please help

Rexo_75 said:
Hello everyone,
I got my gear s3 4 days ago. Firstly, everything was fine, no problem with S health. But on the 2nd day I noticed that my phone is not synchronised with the latest steps, sleep track, and everything from my gear. I tried to synchronise it manually from phone but just appeared a message that the synchronisation took a longer time and after this it says that the data is synchronised, but actually, they aren't.
I have galaxy Note3 n9005 android phonesis note7 v4.1. Everything is up to date. I tried to delete data and cache on s health but didn't work... Please help
Click to expand...
Click to collapse
Try restarting phone ? and watch both, and try again, I had similar issues and resolved.

wasim9283 said:
Try restarting phone and watch both, and try again, I had similar issues and resolved.
Click to expand...
Click to collapse
I tried but nothing changed. I give the app S health all permissions but still nothing. I'm afraid that I will need a factory reset on phone. But I don't want to, everything again.

Related

Installing and updating apps from Samsung gear store

Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
Click to expand...
Click to collapse
I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
Jsalinger said:
I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
Click to expand...
Click to collapse
I uninstalled all the Gear apps from my phone, reinstalled them, which prompted the phone to do a soft reset. After doing all that, I was able to install apps from the Gear store again. Not sure which part fixed things, but it's working now.
After 2 weeks of flawless operation i could no longer install apps from my Note 4 to my T-Mobile Gear S2 4g. Samsung tech unable to help me solve problem and had me send it in for repair - waiting for it's return
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
Click to expand...
Click to collapse
I also uninstalled and reinstalled all the Samsung apps (Gear, Gear plug in, Accessory manager) and it prompted a soft reset on the watch. It then accepted updates to apps as well as installing apps. Good to have the functionality for going forward, but for now the appstore for the Gear S2, especially if not using a Samsung phone sucks actually.
I was getting a message saying my gear wasn't connected to the phone, and it wouldn't install any apps.
Performing a soft reset did fix this, although I did not uninstall any apps from the phone.
I am now able to install apps again.
Sent from my SM-N920T using Tapatalk
I had the time out problem and I just uninstalled/reinstalled the Gear Plugin which forced a reinstall of the Accessory service and light reset of the watch. That seemed to do the trick.
Fred

Gear S2 and Note 4 Won't connect

Recent update or something seems to have bricked my ability to connect to my gear. I've reset the gear, uninstalled and reinstalled, all to no avail. Even cleared data on accessory service.
Hangs on connecting to gear? Anyone else having that happen?
hkbladelawhk said:
Recent update or something seems to have bricked my ability to connect to my gear. I've reset the gear, uninstalled and reinstalled, all to no avail. Even cleared data on accessory service.
Hangs on connecting to gear? Anyone else having that happen?
Click to expand...
Click to collapse
I am able to connect to my Note 4, but after the update I stopped receiving notifications. I restored the watch, tried everything in the notification manager and nothing happened. Then I turned offline mode on and off and it started working. But I turned off the watch over night and got the same issue again. Until now nothing made it work. Plus my watchface doesn't recognize the battery on the phone properly, so I guess it must be a connectivity issue. Tried everything on bluetooth and nothing. The watch became useless. I search for a new update every hour on the app but nothing shows up. Hope they solve it quickly.
2 days ago i had an update for my Note 4. Since than my Bluetooth is acting up like every 10 minutes. Either is closes and restarts on his own or simply disconnects. As my only device connected through BT is my S2 watch... i can't be sure its Note's4 fault... but its most likely
Sent from my SM-N910F using Tapatalk

Gear S2 classic stopped connecting to phone

So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Elfmirth said:
So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Click to expand...
Click to collapse
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
hynar said:
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
Click to expand...
Click to collapse
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Elfmirth said:
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Click to expand...
Click to collapse
1: did you unpair the watch in bluetooth settings before try to connect it? i you didnt, give it a shot.
2: dont you have a TWRP backup or Titanium backup of these apps and data from the time when it was worked?
if you have, you can give it a shot too
In my case, when stopped working because the gear app update, i
- did a twrp backup from the actual system&data
- restored the full rom from a previous nandroid backup (created when the watch was worked),
- backed up the working combo with TiBu
- restored the actual nandroid backup
- restored the working gear apps, and data too.
if you have a working nandroid backup too, you can try this. If you dont have, send me a pm, and will try to send you my titanium files
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Elfmirth said:
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Click to expand...
Click to collapse
can you upload somewhere and link the "october version" please?
i've got only the june version...
hynar said:
can you upload somewhere and link the "october version" please?
i've got only the june version...
Click to expand...
Click to collapse
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Elfmirth said:
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Click to expand...
Click to collapse
What firmware version are you using in N? R U flashed Viper10 4.2?
hynar said:
What firmware version are you using in N? R U flashed Viper10 4.2?
Click to expand...
Click to collapse
I s-offed my device and installed stock unlocked US.
Elfmirth said:
I s-offed my device and installed stock unlocked US.
Click to expand...
Click to collapse
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
hynar said:
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
Click to expand...
Click to collapse
Yeah, I was on Leedroid 2.28.401.9 before, but had the same issue there as I had on stock MM.
Thats why I decided to try with stock US
No idea what Samsung did in the nov update but it screwed up a lot. Lets Hope they will update and fix it soon. I mailed their dev and wrote bad comment on play store ?

Error Samsung Gear APP

hi,
until last night everything was ok
but today
(it is a coincidence, the update?)
after upgrading my Gear S2 (R720) (all right),
when I want to go to "see other watches dials" or "see other applications"
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":"System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the APP, the Gear S Plugins and Samsung Accesory Service. Also formatted Gear S2.
reinstalled everything but the error remains.
for the rest, everything works.
what could have happened?
thank you
I just picked up my Gear S3 (great!!) and I have the exact same error when clicking 'view more watchfaces' and 'view more apps'.
Any help greatly appreciated because on the internets I can't find anything (((
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.
thank you all
blackspp said:
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
Click to expand...
Click to collapse
done. but it does not work
mikekorn said:
You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.
Click to expand...
Click to collapse
are more than 24 hours that does not work
we are not the only ones: in playstore there are already several complaints about this problem
Still working here, just checked
exact same problem on s2
Now fixed. Not even sure if what I did was the reason for the fix but here goes. Removed all relevant gear apps from my Nexus 6p and switched off. Switched on my old nexus 5 and paired with s2 installing Samsung apps as necessary. Light reset and once logged in all worked. Could see all my apps and could download. Then did the reverse back to my nexus 6p and it is all working fine again.
update: the third time, that uninstalling / reinstalling the app, everything is back to work

Cannot pair or connect a previously connected watch

Yesterday afternoon my Gear S3 disconnected spontaneously from the phone (Redmi Note 8T) as it does from time to time and I haven't been able to reconnect or pair it again ever since.
I reset the watch, uninstalled and reinstalled the phone app but the pairing never finishes. It goes through the motions both on the phone and the watch, the watch appears in the list of paired BT devices but it always comes up with "Connection failed. Try again." on the watch and goes back to "Pick your device" on the phone app. I am at the end of my witts with this one.
Can anyone help?
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
archael said:
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
Click to expand...
Click to collapse
I am just running everything stock, so there may have been an official update to either the Tizen or Galaxy Wearable app in the background but nothing that I have done.
Yeah it seems like it, well I'm glad to know I didn't directly cause it, before your post I wasn't seeing this issue anywhere. I saw some posts from years ago but were fixed with minor changes that didn't work for me.
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
paulmin said:
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
Click to expand...
Click to collapse
archael said:
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
Click to expand...
Click to collapse
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
ardennguyen said:
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
Click to expand...
Click to collapse
Hey, thanks for the tip, it didn't work for me but I appreciate the attempt to assist.
It did end up being the ROM I was using, an update came out and fixed the issue.

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