Gear S2 classic stopped connecting to phone - Samsung Gear S2

So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^

Elfmirth said:
So, I have an Gear S2 Classic, been woking fine, but, I had not been using it for about a week, so it was all drained from battery, so before I went back to work I recharged it back to full, powered it back up, put it on my wrist, and went to work. didn't think much of it, but a bit later I noticed that I didn't get any notifications, and I checked the watch, and saw the symbol that it wasn't connected.
booted up the app and it couldn't find the watch, checked bluetooth, it was on, etc.
So to make a long story short, I have tried:
Rebooting the phone and watch.
re-installing gear app and accesory service app.
turing on and off bluetooth both on watch and phone.
and last I did now was trying to factory reset the watch.
Install an older versions of gear and accessory service apps.
(this resulted in that I can't use my watch anymore because I can not pair it)
Everytime I enter the Gear app and choose to connect to my Gear S2 I get a "News message" (Not warning or error) saying "Can not download, please try again" and I can choose Cancel or Ok, were Ok just give me the same crap and Cancel closes the app.
I have never had this problem before. im using an HTC 10. the only thing that happened wile I was not using the watch for a week was the 28:th of Nov update for the Accessory Service app. but I have tried going back to Junes version and it still can't pair with my phone anymore, even tho the phone can find the watch.
So anyone have any ideas of what I can do? or do I just have a 300$ watch to put on the shelf? ^^
Click to expand...
Click to collapse
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:

hynar said:
Hy,
I have Gear S2 & HTC 10 too (with Viper10 3.5 ROM)
Got a working combo, hope it will works on your gadgets too
1: in settings / apps - find the 4 app that I've linked, delete all data, than uninstall the apps.
2: turn off bluetooth, and restart the phone
3: install tha apps I've linked
- Gear manager (Samsung Gear 2.2.16070451.apk)
- Gear plugin (Gear Plugin 2.2.03.16082242N.apk)
- Accessory service (Samsung Accessory Service 3.0.24_160630.apk)
- S-Health (S Health 5.3.1.0005.apk)
4: factory reset Gear s2
5: when it wants to connect, turn on bluetooth on phone, start Gear Manager and follow the connect / setup instructions.
6: profit
here is the link
Really like that watch, use it more than 1 year, but it is a pain in the ass to get it work with a non samsung device. Thats why i not buy the s3, dunno that will works with the HTC10 (vith Viper10 ROM), or not...
But this combo works for me, hope it will works for you too... :highfive:
Click to expand...
Click to collapse
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime

Elfmirth said:
Thanks for the awnser and the files, I got a little bit further with it, but smoke and no cigarr. I can start the pair now, but the "connection" fails everytime
Click to expand...
Click to collapse
1: did you unpair the watch in bluetooth settings before try to connect it? i you didnt, give it a shot.
2: dont you have a TWRP backup or Titanium backup of these apps and data from the time when it was worked?
if you have, you can give it a shot too
In my case, when stopped working because the gear app update, i
- did a twrp backup from the actual system&data
- restored the full rom from a previous nandroid backup (created when the watch was worked),
- backed up the working combo with TiBu
- restored the actual nandroid backup
- restored the working gear apps, and data too.
if you have a working nandroid backup too, you can try this. If you dont have, send me a pm, and will try to send you my titanium files

Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch

Elfmirth said:
Thanks for the help, have got it working now with a hex-brew between the apps, still can't use november version of the Samsung Gear app, cuz it will just crashar on start, but by using october version of Samsung Gear app and the latest version of Accessoery Service, Gear S and Health app, I got it working. And even got an update for the watch, only backside is that I can't access the stor for apps and watchfaces. But atleast I can use the watch
Click to expand...
Click to collapse
can you upload somewhere and link the "october version" please?
i've got only the june version...

hynar said:
can you upload somewhere and link the "october version" please?
i've got only the june version...
Click to expand...
Click to collapse
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.

Elfmirth said:
My bad it was July version, but still a little newer. can be found on Here
(And a little update) I reflashed my HTC 10 last night, did a full stock wipe and new install with Android N, and now the Samsung apps works with latest versions and everything is ok.
the only downside I have found before I updated my phone was a massive battery drain on the Gear S2 after I updated it's software and got it working with my phone. went from 100% to 20% in 5h laying on my bedside table.
So gonna see if the reinstall and new software on my phone will solve the Gear S2 drain.
Click to expand...
Click to collapse
What firmware version are you using in N? R U flashed Viper10 4.2?

hynar said:
What firmware version are you using in N? R U flashed Viper10 4.2?
Click to expand...
Click to collapse
I s-offed my device and installed stock unlocked US.

Elfmirth said:
I s-offed my device and installed stock unlocked US.
Click to expand...
Click to collapse
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung

hynar said:
thanks for the answer.
with custom ROM (Viper10 4.2 / 2.28.401.9 fw) still doesnt work
hope it will be fixed soon by Samsung
Click to expand...
Click to collapse
Yeah, I was on Leedroid 2.28.401.9 before, but had the same issue there as I had on stock MM.
Thats why I decided to try with stock US
No idea what Samsung did in the nov update but it screwed up a lot. Lets Hope they will update and fix it soon. I mailed their dev and wrote bad comment on play store ?

Related

Gear 2 not showing incoming calls

Anyone experience phonecalls not coming in to the Gear 2? It was working for a couple days, now it stopped. Messages come in fine. I tired Hard resetting and restoring with no luck. Thank You!
kronium said:
Anyone experience phonecalls not coming in to the Gear 2? It was working for a couple days, now it stopped. Messages come in fine. I tired Hard resetting and restoring with no luck. Thank You!
Click to expand...
Click to collapse
Probably due to the Gear Manager update. A lot of people are reporting problems.
Any solutions, my girlfriends gear 2 neo also doesnt show incomming calls. Allready disconnected Bt pairing, resetted watch, uninstalled gear manager, restarted phone, reinstalled gear manager, connected gear again ... same problem, when I call her, nothing happens on the gear. all other stuff works( apps , notifications etc ...)
Rostenhollander said:
Any solutions, my girlfriends gear 2 neo also doesnt show incomming calls. Allready disconnected Bt pairing, resetted watch, uninstalled gear manager, restarted phone, reinstalled gear manager, connected gear again ... same problem, when I call her, nothing happens on the gear. all other stuff works( apps , notifications etc ...)
Click to expand...
Click to collapse
The latest Gear Manager has given many users problems, I'm one of the few who experience such. The only solution we found so far is to Revert back to the previous version of Gear Manager, that's v2.1.xxx, and never update to latest, not until sammy has fixed it. If you can't find any link to download the previous version. Just reply here and I'll be glad to upload one. [emoji106]
Sent from my SM-N7502 using Tapatalk
older version of gear manager?
Can you send me the link for downloading?
Incoming calls are not getting to my gear 2.
Hope this will fix it.
annson08 said:
The latest Gear Manager has given many users problems, I'm one of the few who experience such. The only solution we found so far is to Revert back to the previous version of Gear Manager, that's v2.1.xxx, and never update to latest, not until sammy has fixed it. If you can't find any link to download the previous version. Just reply here and I'll be glad to upload one. [emoji106]
Sent from my SM-N7502 using Tapatalk
Click to expand...
Click to collapse
I tried to install an older version (2.1.14071502) and installation was successful. But when the old version Gear Manager runs for the first time it forces me to update the new version. Otherwise it will close.
xdanuman said:
I tried to install an older version (2.1.14071502) and installation was successful. But when the old version Gear Manager runs for the first time it forces me to update the new version. Otherwise it will close.
Click to expand...
Click to collapse
whenever it prompts me to update i just force close the app and reopen it, the prompt will not appear but after a few days it will prompt me again and i just repeat the process. Yeah i know it's a little hassle to do that every once in a while but at least no bugs anymore. I've also read that someone blocked the gear manager from using internet so update prompts wont appear.
I would also like the link to the old version of gear manager. Can somebody post a link?
hi guys just got off the phone w/samsung they were able to fix my watch remotely, now its back to normal
How did they fix it.. please let us know
My friend I have the same problem with my gear s2 i will appreciate if you share a link to download previous version, thank you in advance...

10/24/14 gear manager breaks connection with gear 2 after update!!!!!

MY gear manager just updated and after update it crashed. I uninstalled and and went to reinstall it and its no longer in the samsung app store.
raiu said:
MY gear manager just updated and after update it crashed. I uninstalled and and went to reinstall it and its no longer in the samsung app store.
Click to expand...
Click to collapse
Try factory resetting your watch, rebooting your phone, and checking again. Make sure that your galaxy app has updated and your phone is updated to the latest software os
I too can't find it in the app store.
Does anyone have a link to the most recent version's apk? It worked great for me with tizenmod 3.0
edouble312 said:
I too can't find it in the app store.
Does anyone have a link to the most recent version's apk? It worked great for me with tizenmod 3.0
Click to expand...
Click to collapse
yup, did all that and then some. Still doesnt show in the samsung app store
I've reverted to this gear manager from July, seems to be working fine with notifications. I'd still like the most recent working apk, I think it was from october. obviously the new update broke something, so they're in the process of fixing it and releasing another update (at this point, gear manager is not in the galaxy app store)
Working with GN4, Tizenmod 3.0:
http://www.mediafire.com/download/ex3ddaf7q4q9f1g/Gear+Manager_2.1.14071502.apk
edouble312 said:
I've reverted to this gear manager from July, seems to be working fine with notifications. I'd still like the most recent working apk, I think it was from october. obviously the new update broke something, so they're in the process of fixing it and releasing another update (at this point, gear manager is not in the galaxy app store)
Working with GN4, Tizenmod 3.0:
http://www.mediafire.com/download/ex3ddaf7q4q9f1g/Gear+Manager_2.1.14071502.apk
Click to expand...
Click to collapse
Im trying this. I book marked it a while back and forgot where I found it on XDA but thanks to who every is keeping up with it
https://www.mediafire.com/folder/e7h23e12rzesi//Gear Manager
raiu said:
Im trying this. I book marked it a while back and forgot where I found it on XDA but thanks to who every is keeping up with it
https://www.mediafire.com/folder/e7h23e12rzesi//Gear Manager
Click to expand...
Click to collapse
whoa, awesome! I'll probably run with the July build, for now anyway. seems fine. let me know how your device turns out.
I got the update yesterday. Post update gear manager crashes on clicking settings. So much for QA by samsung.
Embarrassing for them.
Sent from my SAMSUNG-SGH-I747 using Tapatalk
raiu said:
Im trying this. I book marked it a while back and forgot where I found it on XDA but thanks to who every is keeping up with it
https://www.mediafire.com/folder/e7h23e12rzesi//Gear Manager
Click to expand...
Click to collapse
Every time I try to use a previous build it automatically updates to the newest broken build.
Sent from my Nexus 7 using xda premium
When the gear manager wants to update, bring up the task list and swipe it away. Launch it again and it won't ask to update.
Sent from my SM-N900A using Tapatalk
just a heads up, I uninstalled it again today and it showed in the app store and I reinstalled it and its back to working like normal. There is now an emergency notification system built in to the watch and the settings are in that menu.
I've been having the same problems. Firsrgear manager was crashing when trying to open settings. Then it wouldn't open at all. I uninstalled and reinstalled complete with full wipe and still nothing. I used the other build that someone provided a few posts back and that works for now. But now I'm noticing that the other watch face apps I use (MW and WS) have disappeared from the app store. Had anyone else noticed this?
Side question. I'm new to the gear 2, just purchased last week. If I was to reroot the gear and find an MW apk, is there a way to side load the MW apk without using the phone but still have the phone recognize it?
Newer Version makes it worse.
How do you keep the old version running when the warning box forces you to install the newest crap version that won't allow the connection? Mine is a brand new Black Friday Gear 2 Neo that was working fine at first, then wouldn't hold the connection. Now it won't connect at all. December update? I downloaded an older version and got them to connect, had everything connecting with the old version and then my phone got commandeered and the newest version just installed.
[email protected] said:
How do you keep the old version running when the warning box forces you to install the newest crap version that won't allow the connection? Mine is a brand new Black Friday Gear 2 Neo that was working fine at first, then wouldn't hold the connection. Now it won't connect at all. December update? I downloaded an older version and got them to connect, had everything connecting with the old version and then my phone got commandeered and the newest version just installed.
Click to expand...
Click to collapse
I kept the old version from this post:
http://www.tizenexperts.com/2014/09...092299-do-you-still-have-problems-need-a-fix/
I keep cancelling the notification to upgrade and it's fine.
kc2kzz said:
When the gear manager wants to update, bring up the task list and swipe it away. Launch it again and it won't ask to update.
Sent from my SM-N900A using Tapatalk
Click to expand...
Click to collapse
Thanks for the thought. I spent 3 hours a couple of nights ago with a nice Samsung tech who tried everything and then admitted he had had 4 calls that day from people whose Gear 2 would not connect to their phone after the latest (December 1, 2014) update. So in spite of all the updates, Samsung keeps making things worse instead of better.
The idea of swiping it off hasn't worked for me on my Note 3. But I have developed a workaround (not a solution) similar to the Ipse_Tase suggestion just above. I downloaded a really old version of Gear Manager at http://www.mediafire.com/download/yo17ta4qyrx50zj/GearManager1_2.apk , installed it, paired the device to the watch, and a connection was established. If you try to actually open the old Gear Manager after the pairing you will get a threatening warning screen saying they're going to delete everything from your Gear 2. But if you just leave the Gear Manager open and running with the warning screen on (don't click cancel or OK), use the phone normally with Gear Manager running, you can use the pre-installed Samsung programs on the watch. If I click cancel the Gear Manager closes and I have to start over. You can turn off automatic updates in the Galaxy App Store, but you'll still get the threatening message that they're going to hard reset your Gear 2. Just leave the message on the screen, let the program run, and use whatever other programs you want to on the phone.
Advantages: Your Gear is not a brick or just a time piece. You are paired. You're not hard resetting the device or trying to pair and connect all the time. You have access to Schedule, Notifications, Weather, Phone functions, S Voice, anything Samsung-based. You can control any app that can be adjusted from the watch itself.
Disadvantages: You can't change or adjust any app that would have to be done from the phone. Third party apps don't work because you can't use the Galaxy App store to get them or install/run them.
But it's better than nothing until Samsung gets its act together and provides an update that actually improves things rather than bricking your watch.
Has anyone found a way to actually use an older version of Gear Manager to download apps, manage the watch, etc. since all the recent updates seem to cut off the bluetooth connection?
Fluke Recovery
I decided to try to install the newest Samsung update to Gear Manager one more time--just to get a log to send to Samsung. Cleared Bluetooth pairing, uninstalled everything, reinstalled newest version. Failed several times, then finally paired, then finally ran through the bootup process and I am now connected and reinstalling programs, pictures, etc. on the Gear 2 Neo. We'll see how long this lasts. I'll keep you posted. For now, I'm illogically hopeful.
Refusing to connect again.
[email protected] said:
I decided to try to install the newest Samsung update to Gear Manager one more time--just to get a log to send to Samsung. Cleared Bluetooth pairing, uninstalled everything, reinstalled newest version. Failed several times, then finally paired, then finally ran through the bootup process and I am now connected and reinstalling programs, pictures, etc. on the Gear 2 Neo. We'll see how long this lasts. I'll keep you posted. For now, I'm illogically hopeful.
Click to expand...
Click to collapse
Bad news. Back to square 1. The newest (December 1) update to Gear Manager is no good for Gear 2 Neo with Galaxy Note 3. It will pair and you can get a brief bluetooth connection from the watch to the phone, and sometimes even from the phone to the watch. But it disappears after about 60 seconds. I'm sure it's the Gear Manager update. You can get certain apps to work during the brief periods of connection, but you can't do any settings from the phone, or use the Gear App store through the Gear Manager.
Does anyone know a way to uninstall or bypass the current new version of Gear Manager and install an older version alongside it? If I uninstall it I have learned from bad experience that it will hard reset the watch and I will lose all the time I have spent (3-4x in the last 3-4 days) setting it up. And worst of all, it will delete all Gear Apps that I have paid for from the phone, and I will have to reinstall them whenever I get a connection, and set them all up again.
Workaround
As I was suggesting last night, the best workaround I can come up with is still to install the older version (linked above) by APK, and then leave the warning message running. This way you can get a steady bluetooth connection for as long as you need it, and you can operate all Samsung apps and some 3rd party apps too. You can't, however, use the Gear Manager. You can only make changes/adjustments that can be done from the watch. But it's better than nothing until Samsung gets its act together.
[email protected] said:
As I was suggesting last night, the best workaround I can come up with is still to install the older version (linked above) by APK, and then leave the warning message running. This way you can get a steady bluetooth connection for as long as you need it, and you can operate all Samsung apps and some 3rd party apps too. You can't, however, use the Gear Manager. You can only make changes/adjustments that can be done from the watch. But it's better than nothing until Samsung gets its act together.
Click to expand...
Click to collapse
Just FYI, I got the same setup as you and out of curiosity I DID update Gear Manager (now called Samsung Gear) to get a fully functional S Health (also updated)...seems to be working fine so far. Even Watch Styler still works.
Sounds like I should try it
Ipse_Tase said:
Just FYI, I got the same setup as you and out of curiosity I DID update Gear Manager (now called Samsung Gear) to get a fully functional S Health (also updated)...seems to be working fine so far. Even Watch Styler still works.
Click to expand...
Click to collapse
Thanks for this tip. I think you mean that you went ahead and ran the update on the new version (December 1?). Or do you mean you ran an update on the older version I mention above? I'd like to try it to see if they've gotten rid of the bug. Are you saying everything seems to be working fine and your phone updated acceptably?
---------- Post added at 07:08 PM ---------- Previous post was at 07:07 PM ----------
[email protected] said:
Thanks for this tip. I think you mean that you went ahead and ran the update on the new version (December 1?). Or do you mean you ran an update on the older version I mention above? I'd like to try it to see if they've gotten rid of the bug. Are you saying everything seems to be working fine and your phone updated acceptably?
Click to expand...
Click to collapse
Also curious about how long you have been running the new update. It worked for me for about 12 hours--then would not connect after that....

Gear 2 connection problems with Galaxy Note 4

Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.

Installing and updating apps from Samsung gear store

Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
Click to expand...
Click to collapse
I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
Jsalinger said:
I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
Click to expand...
Click to collapse
I uninstalled all the Gear apps from my phone, reinstalled them, which prompted the phone to do a soft reset. After doing all that, I was able to install apps from the Gear store again. Not sure which part fixed things, but it's working now.
After 2 weeks of flawless operation i could no longer install apps from my Note 4 to my T-Mobile Gear S2 4g. Samsung tech unable to help me solve problem and had me send it in for repair - waiting for it's return
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
Click to expand...
Click to collapse
I also uninstalled and reinstalled all the Samsung apps (Gear, Gear plug in, Accessory manager) and it prompted a soft reset on the watch. It then accepted updates to apps as well as installing apps. Good to have the functionality for going forward, but for now the appstore for the Gear S2, especially if not using a Samsung phone sucks actually.
I was getting a message saying my gear wasn't connected to the phone, and it wouldn't install any apps.
Performing a soft reset did fix this, although I did not uninstall any apps from the phone.
I am now able to install apps again.
Sent from my SM-N920T using Tapatalk
I had the time out problem and I just uninstalled/reinstalled the Gear Plugin which forced a reinstall of the Accessory service and light reset of the watch. That seemed to do the trick.
Fred

Note 10+ Galaxy Watch 4 Plugin keeps stopping

Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
Click to expand...
Click to collapse
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
BadSquishy86 said:
I'm having the same problem on a Note 20 ultra.
The watch is discovered by my phone. They Bluetooth pair just fine, but I can never get past the "Agree" screen to actually get the watch connected to galaxy wear before the app crashes.
- Removed and uninstalled the Galaxy Watch Plugin (for the 2018 model)
- Unpaired my Galaxy watch (2018)
- Uninstalled Smart Things (Suggestion on another forum)
- Uninstalled Android System Webview (suggestion on another forum)
- Factory reset my phone and did not restore
Nothing I do works, Samsung support was rude to say the least. They are replacing the watch as that's what they suspect the problem is.
I suspect crappy app development.
Click to expand...
Click to collapse
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
drivel2787 said:
I finally got mine to work. Is your phone stock or is it rooted and bootloader unlocked? I found that my issue was actually due to a plugin or whatever in magisk, once I disabled it, I was able to set everything up fine!
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Click to collapse
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
BadSquishy86 said:
No, not rooted just stock from my carrier. I'm legit ready to just send it back and look for a galaxy watch (2018) with LTE
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I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
drivel2787 said:
I don't blame you. Have you looked at the plugin version and seen if you can roll back to a later apk to test it? Cleared cache/data and uninstalled and reinstalled? Any weird third party apps installed?
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Click to collapse
I was suspecting third party apps so I just factory reset and uninstalled and many apps as I was allowed to uninstall. (Carriers here have almost no bloatware).
Unfortunately the version I have for the plugin appears to be the only version. I might be able to roll back the galaxy wear app. The only other thing I can think of is an issue with the latest update for my phone.
drivel2787 said:
Hello,
I have the Note 10+ and the new Galaxy Watch 4. Since a recent update now on the phone it says that the Samsung Galaxy watch 4 Plugin keeps stopping. I've tried wiping cache and data on the plugin, the wear app on the phone, wiping cache and dalvik, going back to the last version all without any resolution. I'm wondering if anyone else has run into this and if there's a fix for it.
Thanks in advanced
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I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
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Click to collapse
I could for sure remove samsung pay, i don't even use it (I use google pay).
This is really dumb though, it shouldn't be this difficult to setup a watch.
eldis said:
I have similar issue and no resolution. My phone is OnePlus 7T Pro and the Galaxy Watch4 plugin keeps crashing if I try to open Galaxy Wearable app. This started happening only on the second evening after installing that app and pairing the watch.
I have looked at the stacktrace by sending feedback and checking the details. The stacktrace indicates my crashes have something to do with Samsung Pay which isn't even available in my country (Finland).
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Click to collapse
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
drivel2787 said:
Interesting.... My phone has samsung pay on it but I have it frozen with Titanium backup and so far no issues here. Other than Samsung did an EPIC fail releasing this watch with no BP monitor since that's the main reason I bought it. Luckily I found a work-around here on XDA to fix that
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Click to collapse
No dice for me, same issue even without Samsung pay.
BadSquishy86 said:
No dice for me, same issue even without Samsung pay.
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Click to collapse
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
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Click to collapse
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pa
Click to expand...
Click to collapse
eldis said:
If I'm interpreting the stack trace correctly, the problem is that the app (Watch4 plugin) receives an invalid response or something it doesn't understand. It's trying to update something related to Samsung Pay from a server or from watch.
I guess it will get fixed with an update and hopefully soon.
PS. Next time when the crash dialog pops up could you press the report button and then check the details of what would get sent? In the details there's a button to open the stack trace. Check if the first few rows mention anything about Samsung Pay
Click to expand...
Click to collapse
Unfortunately, it won't let me actually see the log files of what happened. Just lets me send them off to Samsung via Samsung members. I can't even view the logs there either.
They probably go off to an unmonitored inbox
eldis said:
After today's update to Galaxy Wearable app and to the watch the crashes are now gone. I'm trying to not touch anything Samsung Pay related in the wearable app or the watch to not trigger whatever was causing the crashes. It might still be that it's some scheduled job that only starts after a while like it did on the first time.
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Click to collapse
same problem for me still
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
solanum80 said:
Hi same problem here, Oneplus 7T Pro. Any fixes? It's very annoying. Tried everything except for clean wipe my phone.
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For me it stopped after the watch got update and I've not touched anything Samsung Pay related since. Have you already got the watch update?
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
BadSquishy86 said:
GUYS I GOT IT WORKING!!!
1) Uninstall the galaxy watch 4 plugin
2) Clear cache and atorage
3) Unpair the watch4 if it actually Bluetooth paired
3) Download and install the Galaxy Watch 3 plugin (I had to download the apk outside the ayatore)
4) setup your watch again. I was shocked when the app didn't crash.
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Click to collapse
Wait - you replaced watch4 plugin by watch3 plugin? While pairing Galaxy Watch 4?
had this same issue today, tried everything.
managed to fix, heres what i did
uninstalled watch manager plugin and galaxy wearable completely
install galaxy wearable
install Galaxy Watch4 Plugin_v2.2.11.21120251 apk manually
start setup and all fine, seems its an issue with the latest plugin Galaxy Watch4 Plugin_v2.2.11.22012751
all back working and paired now
hope this helps someone

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