Hi
i have a problem with my p30 to when i buy
the wi-fi+ never work
everytime i need to open and close the wifi and data
i send for customer huawei they dont have the answer they told me i need to send the phone fot repair and it take 14 days.
anyone have this problem?
thanks and sorry for my bad english
Yeah it seems a little wonky. It would switch to data when I left the WiFi area, but then not switch back to WiFi and I had to reconnect it manually. That's only a singular experience though, might have to observe more.
Related
Hello,
I've just bought a Huawei Ascend G6-L11, for my wife, and I already got two issues:
1. The smallest: the power charger is defect.... I sent it in service;
2. The biggest: big WIFI issues: if I am near WIFI router (I have 2.4GHx/5GHz router), the phone sees only 2.4GHz network (why?!?), I can connect to it, no problems. If I'm moving away, few meters, no wifi signal anymore!!! With my iPhone 5s, I can see both WIFIs (2.4/5) I can connect and no problems with moving away! It's clear the WIFI module has a big issue. I installed the latest official firmware G6-L11V100R001C02B119, but no improvements.
My wife is very angry on me, that I've chosen the **** cheap phone and she wants another one.
I'm confused, I checked on Internet similar cases, but I cannot find anything (it's too young this phone!??!). I found wifi issues on other Huawei phone, but nothing about Ascend G6.
Probably the wifi module is defective, I cannot find any explanations, but I think I don't have time anymore to go again in service . I have to buy something else.
Does anybody experience similar issue? It would be a great help for me.
BR,
Mircea
It looks like a defective phone.
I`ve got an Acend G6 4G and I have no wifi problems at all. It connects in every place in my flat.
Try with another wifi network and if the problem persists, consider sending the pone to technical service.
Regards.
I have a Z5 since release day using stock rom. The phone as been fine. recently i've noticed an issue with the phone loosing signal.
I can leave the house with a signal but then randomly throughout the day it will loose any signal and wont find any networks when i search manually. I have to then turn off the phone take out the sim card and reinsert and its ok, until it does it again.
I thought it may be a faulty SIM but i have noticed in Strava when I loose signal It doesn't know where I am so not sure if it is loosing GPS the same time i loose network coverage?
Anyone else had this?
I have the z5c and have been having intermittent problems transitioning off WiFi to mobile data and I end up without service until I restart the phone or title mobile data on and off. This will happen a few times a day when I leave the house etc. But it didn't happen every time.
vlcano57 said:
I have the z3c and have been having intermittent problems transitioning off WiFi to mobile data and I end up without service until I restart the phone or title mobile data on and off. This will happen a few times a day when I leave the house etc. But it didn't happen every time.
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Thats what I thought mine was BUT even if i toggle mobile data on or off it deosnt work.
ive tried restarting and even that sometimes doesnt work so I have to turn phone off, remove SIM and reinsert and turn phone on.
I dont get why it would also stop the GPS/Locations from owrking. Looking at my google maps history it hasnt been tracking on there when i Loose signal. Looks like its a hardware issue.
Going to try and do a hard reset and see what happens
Let me know how that goes for you. Mine does fine with just a software restart. I wonder if your contacts on your sim reader is touchy. I also noticed I originally said I had the z3c....I have the z5c. Whoops
Did a software restore the other day.
Woke up this morning , no phone network, had phone network last night. Did a restart no luck, turned phone on and off and it got signal again.
I've booked in in for warranty repair as it must be hardware related.
Thats painful.
Sooo... UPDATE
Tired new SIM from EE, another refresh still no luck.
Sent the phone to Sony to repair
Did you repair your phone with pc companion?if not give it a shot.
gm007 said:
Did you repair your phone with pc companion?if not give it a shot.
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Click to collapse
Yeah That was the first thing I did was to restore the phone to factory settings. that didn't work
Sony have sent a replacement phone so should be getting that tomorrow.
Quick service. sent Monday they dispatched a replacement Thursday.
shaz2sxy said:
Sony have sent a replacement phone so should be getting that tomorrow.
Quick service. sent Monday they dispatched a replacement Thursday.
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Have the same issue. Signal just goes randomly and does not come back until I reboot. Never had to remove the sim so far.
I did any software thing I could imagine, however no luck. I belief it is hardware related.
Best Regards
Johannes
Hi all,
open this thread to share with you my experience.
I hope that someone could help me.
My OPO, 1 year and few months old, always was working fine.
One morning switch on my phone and I see on display the message "battery too low. charge a wile before use" etc etc.
I start to see on web forum, try some solutions but nothing. Then I open an RMA to oneplus support...and here start the nightmare for me.
Two days and DHL arrive to pick-up my phone. After 2 days I se on ARVATO web site (ARVATO is the warranty center for OnePlus) that my phone is out of warranty becouse there was wather inside! What??!! They send me pictures of the motherboard and battery connector and it is obvious that the problem was battery that released acid.
So, after 2 weeks fighting with the oneplus support, I decide to give up with the warranty and ask to send me back my phone without fix the problem.
I think, i buy a new battery and change it with my hands.
After almost 2 months my phone come back in my hands. I open the phone, change the battery and it start without problem.
YeaH! I win! ...no, I lose becouse after the RMA and OnePlus support, my phone now works fine with wifi, with all connections type but when I insert sim card I have not operator signal.
I tryed to change sim, to reset the phone, to flash the rom, to check if connector are all inserted fine in the motherboard...nothing.
My ohone now doesn't get signal. The sim card is detected fine becouse the phone ask me pin code at the boot and if I scan the operator modile network I find the Italian mobile operator.
But, when I try to register my sin on the network, I get error and phone is killed out.
Move the sim on another phone all working fine.
I think that OnePlus warranty center had blocked my phone or something like this.
Do you have an idea? what could be the problem and how can solve it?
Thx to you all
Scudo76
Hii,did you tried clean flashing through fastboot?
This happened very often, when mobile signal is weak the phone will stuck in HDPSA (H/H+) with no internet and finally lose its entire signal, even later moved to a better signal area. I have missed a lot phone calls / messages when this happens, have 3 different brand new Note 20 ultra replaced by warranty all have this problem. Can confirm this is not network or SIM card related as when swap the SIM back to Note 10 plus it is just working fine as it should be (3 days while waiting for replacement using the same SIM living in the same area). Put the phone into flight mode and turn it back can solve the problem however the difficult thing is you won't know when this will happen and for the price tag, it seems it should be this kind of problem with it.
This issue seems also with S20 release too, for years the issue is still there, anyone have the same issue or can help?
https://eu.community.samsung.com/t5...9_1602387363_c3023d20e4ec11542a67d3cd7a813fdc
shvyue said:
This happened very often, when mobile signal is weak the phone will stuck in HDPSA (H/H+) with no internet and finally lose its entire signal, even later moved to a better signal area. I have missed a lot phone calls / messages when this happens, have 3 different brand new Note 20 ultra replaced by warranty all have this problem. Can confirm this is not network or SIM card related as when swap the SIM back to Note 10 plus it is just working fine as it should be (3 days while waiting for replacement using the same SIM living in the same area). Put the phone into flight mode and turn it back can solve the problem however the difficult thing is you won't know when this will happen and for the price tag, it seems it should be this kind of problem with it.
This issue seems also with S20 release too, for years the issue is still there, anyone have the same issue or can help?
https://eu.community.samsung.com/t5...9_1602387363_c3023d20e4ec11542a67d3cd7a813fdc
Click to expand...
Click to collapse
See if this helps
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
*Detection* said:
See if this helps
https://play.google.com/store/apps/details?id=com.ray.samsungbandselection
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Click to collapse
Hi Thanks for the recommendation so dose that mean to use this tool to manually force the phone to stay on a certain type of band? (eg not using HSDPA?) . I was thinking this would be fully automatic as it is a basic function of a mobile phone
I've installed and will give it a try next time the signal is lost.
shvyue said:
Hi Thanks for the recommendation so dose that mean to use this tool to manually force the phone to stay on a certain type of band? (eg not using HSDPA?) . I was thinking this would be fully automatic as it is a basic function of a mobile phone
I've installed and will give it a try next time the signal is lost.
Click to expand...
Click to collapse
Yes you can force the phone to use a certain band, and yes the phone should be doing this automatically but you can use this as a workaround and maybe a future update will solve the problem for you
Hi, guys. Recently I acquired a rog phone 5s, but since I started to use it, I'm facing problems with my connection. Basically what's been going on is that sometimes my wifi starts to disconnect and connect on my phone.
This problem already happened with my father's phone (a realme gt master), but apparently stoped after some months; it happened with my old Poco X3 NFC when I rooted it too. These 2 occurrences make me distrust that the problem is in the wifi network or modem itself.
Some usefull informations:
- Here in Brazil we have some local internet providers that offers optical fiber connection, as the big companies here doesn't offers it in smaller cities. My internet provider is one of those smallers providers.
- I have 2 internet bands, one in 5ghz and another in 2.4ghz. When I had this same problem with my Poco X3, someone here said me that the the reason for the problem is an interference between these 2 channels.
- I never tried to fix this problem changing the networks configs directly on modem or call someone to fix it cause my parents insist that the problem is in the cell phone
Overall, that's it. I'm available to answer any questions in case anyone hasn't understood something, and sorry for my bad english, idk the grammatical rules of that language
That happened to me until the wifi completely went out and never turned back on. It's a motherboard issue I sent it to Asus to get repaired twice
chairman011 said:
That happened to me until the wifi completely went out and never turned back on. It's a motherboard issue I sent it to Asus to get repaired twice
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are you sure that the problem is really on the rog phone? my father's phone had this same problem and it returned to work normally after some months