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[Q] SGR Dead :(

Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4

zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Really strange issue :/

The nearest I got is this post
http://forum.xda-developers.com/showthread.php?t=1463484

My phone has some starnge reboot problems, need service :/
Someone else has random reboots?

zerocool_rkl said:
Hi all,
One fine evening last week, I found my SGR switched off. Initially I thought that the battery must have drained out. But after connecting the charger it showed no activity. Windows didn detect it, rather asked for apx driver. Gave it to samsung service center n they told that the motherboard needs replacements. Now they are saying that it is diificult to get hold of, coz the model has been discontinued and that I should wait for sometime.
Has any one faced this kind of situation before?? I was using stock Indian rom witht aradat's Kernel 1.4
Click to expand...
Click to collapse
Hi buddy where are you located in India ? What sort of service is this ?

I also have reboots, but they are rare.

I am currently located in bhubaneswar. Gave the phone to samsung service centre

Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?

SGR[robin92] said:
My phone has some starnge reboot problems, need service :/
Someone else has random reboots?
Click to expand...
Click to collapse
Mine reboots once every two to three days. I have a weird feeling it is hardware related, but I can't tell for sure. (I think it reboots on regular physical impact, like placing the phone down on a table but I've been unable to reproduce the problem.) I'm holding off on calling Samsung unless the problem intensifies.

zerocool_rkl said:
Lil bit of research
I found that apx mode is for nvidia Soc's . This mode is a very low level mode in order to write bootloaders and other stuff. That's ok. But I cant understand how on earth a normal working phone suddenly decides to go into this apx mode ?
Click to expand...
Click to collapse
Mail the Samsung CC in India asking your money back explaining the situation.
How in the world can these guys say components are not available for a recently launched phone ?
It must be work of some employee of Samsung that its taking time for them to get you a motherboard replacement. But do mail them, you'll get their email from Samsung India's website.
Please keep us updated on the proceedings on this thread, it will help other owners if they face a similar issue.

Update :
Samsung service centre ppl called me today and told me to submit all the accessories that came in the box, the proof of purchase and everythin including my bank details. They told me that samsung will refund my full ammount. When I talkd to them about a new phone, they let me talk to a senior guy at some head CC. He cooly told me " Sir, I am sorry for the inconvenience but you should know that since the production of this model has stopped, there are no spare motherboards, moreover you are getting the full ammount"
My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can

Dude its not like that, it could be a regional availability issue and not country wide.
But its a loss for you man !

YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more

Wtf Samsung . Wtf .
Herpderp Defy.

m.kochan10 said:
YEah sorry about your loss, but....selling a damm good phone for max half of the purchase price doesn't seem sensible CM7 and stock ICS is on the way. I really don't need much more
Click to expand...
Click to collapse
Didn't get what u meant. I will get the full amount I paid for the phone. Rs 22000 or 440$. If CM is comming then I could buy it one more time

I was just referring to your last recommendation: "My opinion :- If the production has indeed stopped, then there is no future for this device. sell it if you can"

Oh! Sorry for the misinterpretation

No problem

zerocool_rkl said:
Oh! Sorry for the misinterpretation
Click to expand...
Click to collapse
Dude could you edit it out of your post, so it doesn't give the wrong impression buddy.

Hi all,
Sadly, I faced the exact same problem today. My phone was working fine, then suddenly it shut off and failed to start again. I have also been suffering through reboot issues but few and far between. Its totally unexpected how a phone can just go dead without doing anything. I was aghast at this! I have given it to Samsung Service. Reading this thread even I am not optimistic that they'll be able to repair it. I just hope they dont pester me into accepting an Omnia W or Galaxy S because in no circumstance I am going to accept it. Zerocool, buddy you are lucky to get an entire refund. I cant believe how they can launch such products in the market. I'll have to think twice before buying a Samsung again.
BTW: Zerocool, buddy how much time did they take to process the refund and through what mode i.e. did they offer a voucher or Cash?

Before calling customer support...

Right now running synergy 1.6.....need to call into customer service for replacement. Phone calls drop, stutter go in and out and I have updated to latest modem and tried different roms. Didnt happen in first 3 weeks of ownership but now it's a major problem as I can't carry on a convo without this happening.
Question is....will I be okay just flashing to stock rooted "no sympathy" whilst on the phone and while I wait on replacement? Mianly I don't want them to ask what build I am on while making sure it's teh most current and tell them anything incorrect from what it should be. Any ideas?

sincerity said:
Right now running synergy 1.6.....need to call into customer service for replacement. Phone calls drop, stutter go in and out and I have updated to latest modem and tried different roms. Didnt happen in first 3 weeks of ownership but now it's a major problem as I can't carry on a convo without this happening.
Question is....will I be okay just flashing to stock rooted "no sympathy" whilst on the phone and while I wait on replacement? Mianly I don't want them to ask what build I am on while making sure it's teh most current and tell them anything incorrect from what it should be. Any ideas?
Click to expand...
Click to collapse
Well I think going back to a stock rom would be the first step in diagnosing your issue. If you say "Didnt happen in first 3 weeks of ownership but now it's a major problem as I can't carry on a convo without this happening", and 1.6 came out 2 days ago there is a good chance that something with the rom is causing your issues.
Also, keep in mind that many people, myself included, have been experiencing network issues and a new phone is probably not going to help you. I'm on my third phone, and still experience these issues.

Kreeker said:
Well I think going back to a stock rom would be the first step in diagnosing your issue. If you say "Didnt happen in first 3 weeks of ownership but now it's a major problem as I can't carry on a convo without this happening", and 1.6 came out 2 days ago there is a good chance that something with the rom is causing your issues.
Also, keep in mind that many people, myself included, have been experiencing network issues and a new phone is probably not going to help you. I'm on my third phone, and still experience these issues.
Click to expand...
Click to collapse
my main concern is if they ask for build # what should I say...i'm on rooted no sympathy now but what is latest build/baseband.
It's been going on for 2 weeks now...multiple roms, not rom specific. It's a bit more than a network issue...I can't have a phone conversation without it dropping out at all....quite problematic for business calls.

sincerity said:
my main concern is if they ask for build # what should I say...i'm on rooted no sympathy now but what is latest build/baseband.
It's been going on for 2 weeks now...multiple roms, not rom specific. It's a bit more than a network issue...I can't have a phone conversation without it dropping out at all....quite problematic for business calls.
Click to expand...
Click to collapse
Have you tried a new sim card?

Kreeker said:
Have you tried a new sim card?
Click to expand...
Click to collapse
no....

sincerity said:
no....
Click to expand...
Click to collapse
You can get a replacement sim for free. The symptoms you describe could definitely be caused by a bad sim.

Kreeker said:
You can get a replacement sim for free. The symptoms you describe could definitely be caused by a bad sim.
Click to expand...
Click to collapse
actually one came with phone...just used the one from my nexus...might try to use it..anything involved in switching them out?

sincerity said:
actually one came with phone...just used the one from my nexus...might try to use it..anything involved in switching them out?
Click to expand...
Click to collapse
Well, on my first s3 I just followed the directions that came with the phone, and it worked. Pretty sure there is nothing special to do. On my second s3, I used the exact same sim and it worked.
Then on my third s3, the original sim would not work. I do not know why. The CSR I was speaking to said something about you can't use a sim from a different phone (seemed like she meant different model) on another phone. This didn't apply to me because I came from an DINC, and did not have a SIM at all. However, maybe this applies to you?

well got new sim and still having problems with reception cutting in and out. Unacceptable. calling in again...

Dude they don't ask for a build number. Don't tell them your rooted. Just return the phone to stock you have 5 days to send it back after you get a replacement don't stress about it. This is how the convo will go.
You: yes I need a replacement for my s3 it is having signal issues.
Ver rep: we need to try troubleshooting first. Have you factory reset.
You: yes
Ver rep: take battery out for five seconds did that work.
You : no
Ver rep: try installing advanced task killer did that work.
You: no
Ver rep: okay replacement on the way
Sent from my SCH-I535 using xda premium

Put full stock back on your phone. Check if the problems keeps happening and if it does just try to get a replacement from verizon.

Querry regarding warranty.Parts not available.

Hey guys i was facing touch problem on my phone. The problem started nearly 4 months ago, but at that time it wasnt that much of a problem!
I had to sometimes swipe 3-4 times in various launchers to scroll pages/had problem in typing too(tried various keyboard but the problem was still there). And then my phone used to get very hot even in normal use along with poor network reception! (The phone restarted once because of the heating problem i guess while i was watching videos at 50% brightness)
I gave the phone to the svc, they kept me waiting for almost two weeks, and then when i called them they informed me that since parts arent available with the co. they mostly will replace the cell!
Later i went on to give all accessories, i asked that if parts(lcd and motherboard) would be available in future, would they just repair the cell and give it to me? to which they replied that the product is discontinued and there's no stock of parts available for this phone!
Now my questions are:-
1. Will they give me another model since i dont want a phone whose spares arent even available with the co.
2. Whats the warranty duration on the replaced cell (same model/other model)
3. Some ppl on fb said they got refund for their phones! When i asked about refund they simply refused it. and later said i wont be getting another model either! I called the call centre, got my case registered, now waiting for their reply.Anyways i dont think they will provide a refund/other model.
So is there anything i can do? I still have a month and half warranty period left. Its been nearly 20 days and now i am really tired of waiting!
Who shall i contact to for getting help regarding this problem!
And lastly sorry for the long post, its just that its really frustrating for me to wait this long and stay without a proper cell!

kooldude.4141 said:
Hey guys i was facing touch problem on my phone. The problem started nearly 4 months ago, but at that time it wasnt that much of a problem!
I had to sometimes swipe 3-4 times in various launchers to scroll pages/had problem in typing too(tried various keyboard but the problem was still there). And then my phone used to get very hot even in normal use along with poor network reception! (The phone restarted once because of the heating problem i guess while i was watching videos at 50% brightness)
I gave the phone to the svc, they kept me waiting for almost two weeks, and then when i called them they informed me that since parts arent available with the co. they mostly will replace the cell!
Later i went on to give all accessories, i asked that if parts(lcd and motherboard) would be available in future, would they just repair the cell and give it to me? to which they replied that the product is discontinued and there's no stock of parts available for this phone!
Now my questions are:-
1. Will they give me another model since i dont want a phone whose spares arent even available with the co.
2. Whats the warranty duration on the replaced cell (same model/other model)
3. Some ppl on fb said they got refund for their phones! When i asked about refund they simply refused it. and later said i wont be getting another model either! I called the call centre, got my case registered, now waiting for their reply.Anyways i dont think they will provide a refund/other model.
So is there anything i can do? I still have a month and half warranty period left. Its been nearly 20 days and now i am really tired of waiting!
Who shall i contact to for getting help regarding this problem!
And lastly sorry for the long post, its just that its really frustrating for me to wait this long and stay without a proper cell!
Click to expand...
Click to collapse
Hi! Whew just finished reading your post.. i think you should get some serious talk with the manager in the svc you sent your phone. Have you tried e-mailing them with your complaint? Don't go too soft on them! You're the customer and you have every right to get the right information from them. I don't exactly know the answer to all your questions cause I don't work for Samsung but you should talk to them about it ASAP. Complaaaain
Sent from my GT-I9100 using xda premium

saywhatt said:
Hi! Whew just finished reading your post.. i think you should get some serious talk with the manager in the svc you sent your phone. Have you tried e-mailing them with your complaint? Don't go too soft on them! You're the customer and you have every right to get the right information from them. I don't exactly know the answer to all your questions cause I don't work for Samsung but you should talk to them about it ASAP. Complaaaain
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Finally after some trying they decided to give me full refund!
TBH do not bother to call at the toll free number, they usually have no idea abt what to say.Enjoyed using this phone, now will be buying galaxy nexus/atrix 2/sensation xe. Any other suggestions are welcomed. Btw price range is around 18-21k, will be buying without bill(grey market).
And yeah also liked infuse 4g/arc s! So really confused there!

Galaxy reboots itself

Hi All
Received my SH-G920I (unlocked) and for the last 2 days I faced three occasional reboots.
Once it was when phone was idle, then when I try to unlock it and once it was in the middle of web browsing.
It looks like "fast" reboot, when only "Samsung" logo displayed briefly and phone is quickly coming back to working mode. Sometimes after such reboot screen and soft buttons aren't responding and I have to turn it off/on with power button. Them it back to normal
Any ides what is it?
Thank you.

My G920i (got it from eBay) is doing the same thing...hope it's not a hardware issue...

iShihx79 said:
My G920i (got it from eBay) is doing the same thing...hope it's not a hardware issue...
Click to expand...
Click to collapse
Yes, my from eBay as well. For last 24 hours it worked without reboots. Not sure how promising this might be....

Bought a G920I from ebay myself, arrived yesterday. So far noticed :
- 2 soft reboots (really dim Samsung boot animation, then fine)
- CONSTANTLY reboots on mains charger all night (annoying as it was lighting up in middle of night)
- Reboots on wireless charger constantly (standard Qi cheap one - not sure about officiall)
I have not rooted my phone, it's completely stock.
Is this just the G920I or are other people having problems? I am thinking of returning it for the G920F model.

Better to replace it.
Sent from my Lenovo A680_ROW using XDA Free mobile app

Anutrix said:
Better to replace it.
Sent from my Lenovo A680_ROW using XDA Free mobile app
Click to expand...
Click to collapse
It seems I'm not the only one though. I wonder if it's a software issue with it being a soft reboot

crupton said:
It seems I'm not the only one though. I wonder if it's a software issue with it being a soft reboot
Click to expand...
Click to collapse
Who was your seller one Bay? Maybe it is the problem of specific shop/batch.

I have the same problem with a SH-G920F

My god! I started a new thread about this without finding this first. I bought my 920i from the same seller and am facing the same problem! So any idea if this is a batch issue or general issue that quite a few are facing? I have asked for a refund and hope that I am not charged a restocking fee , which in this case is 20% which is too much.

I sent request to Samsung support so they advise if this is hardware issue and we should replace the device or software one that can be mitigated.

mrootman said:
I sent request to Samsung support so they advise if this is hardware issue and we should replace the device or software one that can be mitigated.
Click to expand...
Click to collapse
Please keep us posted ! I think this could be a software issue

On top of the random "soft boot" my S6 has has an issue with the SIM tray not sitting completely flush with the frame. The top portion (the section where you can insert the ejection pin) tends to stick out a little bit (about 0.1 or 0.2mm). I have had quite a few phones with similar designs (iPhone 6+, M8, M9) and this is the first time I run into this kind of issue. I am starting to think this particular batch has a bad QC or something. I message the eBay seller yesterday asking for a return/refund but have not hear back from them yet. A little bit frustrating to say the least.

So you are facing soft boot issues and sim card tray issues? That sucks. I heard back from the seller and he asked me if I wanted an exchange or refund. I have asked for a refund and am expecting RMA any time today. Seller has also increased the price to 839 now.

Yea, it definitely sucked. How did you contact the seller on eBay, did you just asked him a general question or you used the specific "return" link? I think I can going to request a refund too as this point. I was trying to be nice by avoiding the use of the "requesting a refund" link as I think it count against the seller but they are not replying to the question I initiated yesterday at all.
Thanks,

iShihx79 said:
Yea, it definitely sucked. How did you contact the seller on eBay, did you just asked him a general question or you used the specific "return" link? I think I can going to request a refund too as this point. I was trying to be nice by avoiding the use of the "requesting a refund" link as I think it count against the seller but they are not replying to the question I initiated yesterday at all.
Thanks,
Click to expand...
Click to collapse
I sent him a general question and explained the reboot issue and this was his reply :
Hello,
We are so sorry to hear that the item you purchased is not up to standards. We are more than happy to further assist you. First we need to know if you would like an exchange or a return. After you have answered us, which are to your liking, then we can respond to you with a RETURN MERCHANDISE AUTHORIZATION.
If you have any other questions or concerns, please feel free to respond to this email or call our customer support line (1866 603 0638) .
Thank YOU!!!
-UnlockedCellPhoneKings
P.S. Emails are answered in the order they are received
We are here for you Monday- Friday from 9-5 Eastern
You can also reach us by phone at 1866-603 0638 "
Since it is the weekend so they may take some time to reply but so far they have been co operative. I am definitely getting a refund and I hope they don't apply the restocking 20% fee. It breaks my heart because I really liked this phone.
Back to the Oneplus for now.

Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?

mrootman said:
Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?
Click to expand...
Click to collapse
Honestly I really like the phone alot and would've most likely kept it if not for the raised SIM Tray. The random soft boot really didn't bother me as much as the physical SIM tray issue.... I liked how this int'l version can change the APN settings for you depends on what SIM card you are using (I tried both T-Mo and AT&T) which I know the AT&T version will not even I get it unlocked. But then the AT&T model is built in Korea verses the int'l version which is built in Vietnam. Not sure if is correlated but T-Mobile's version is also built in Vietnam and there seems to be quite a bit of issues with that batch too.

mrootman said:
Samsung support replied, that they are unable to provide any information since I have non US model. They sugested to seek resolution with the support in country where device was purchased or directly with retailer.
So, guys, are you all returning it?
Click to expand...
Click to collapse
I am still confused about what I am going to do. I like everything else about the phone and I think this reboot issue should be fixed via a software update , but the question is , are there enough of us facing this issue for samsung to do something about it?

ecksreturns said:
I am still confused about what I am going to do. I like everything else about the phone and I think this reboot issue should be fixed via a software update , but the question is , are there enough of us facing this issue for samsung to do something about it?
Click to expand...
Click to collapse
I like it as well, but a minute ago it will not turn on untill I pressed on power button and then he made soft reset again. It doesn't look good.

HI, It is happening to me too. I have same phone. Had it for about a week and last 2 days it rebooted itself 3 times. Any news about it?

5.1.1 OTA?

So today(5-15) I saw online that T-Mobile USA released the 5.1.1 OTA for there branded Galaxy S6/S6 Edge, so any info on when the Verizon branded version is coming out? I'm having multiply major bugs(wifi, memory, and lagging) across 3 different S6 devices(original device and 2 replacements) since launch day. Also, the Verizon Branded OTA that just came out brought me new bugs like with Google voice to text giving me 2 new bugs and making it unusable. Also, apps are freezing like crazy and ends up freezing the whole phone and when I try to lock the phone with the power button when an app is freezing it opens up the camera instead of locking the phone and most of the time I have to restart the phone when this happens and it happens quite often, but only started after the Verizon OTA. Also, from launch day(across all 3 devices) I been having memory issues with the phone, it tells me it has between 1GB-1.2GB of total memory on the phone and I only have 748MB total available with only very few apps on the phone at the moment, everything closed and all the bloatware gone off the phone. I herd that the Verizon OTA we just got was suppose to fix the memory issue, but apparently for me it did nothing at all with the memory on my phone. and lastly I'm having the major wifi bug a lot of us are having witch for me started on the 6th day after launch and never worked again even after I had 3 different devices and still the same thing is still ongoing, and in fact the Verizon OTA we just got made the wifi bug even worst then before.
So the 5.1.1 OTA is really needed for me to fix these ongoing and new bugs I'm having and after 2 months I'm getting sick and tired of waiting for patches to come out!

You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.

charlesvw9 said:
You probably should go into your system recovery and clear cache. That will probably help a majority of your bugs.
Click to expand...
Click to collapse
I already did that and nothing changed at all, and like I said I had 3 different devices and nothing changed at all. In fact the 3rd device I got which I still have was giving me problems from very first time I turned it on and during the initial setup as soon as I turned it on from the FedEx box and the keyboard was slow and not putting the letters I clicked in the box and to click next/skip, restart or power off I had to use my pointer finger and press multiple times and fast like a woodpecker would on a tree in order for those functions to respond, and before I can even finish the initial setup I had to already do a factory reset on the phone. Even typing right now in this box responding to you the phone is lagging just typing now.

Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.

To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?

krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Same here and I'm in no hurry to lose root.

krelvinaz said:
Don't think Verizon has announced anything yet. The current G920VVRU1A0E2 works fine for me.
Click to expand...
Click to collapse
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP

bigj0110 said:
Well 3 different phones since launch day have been giving me all different kinds of problems and never had a device with out a major problem in it and the new Verizon OTA that just came out in June made the phone even worst then before. The Build for the update is G920VVRU1A0E2, and in fact I even had problems getting the update on my phone because from launch day of the OTA-4days after it came out the OTA would not fully download and give me error code 503 and it wasn't until the 5th day that it worked and then when I finally got it installed on my phone it just brought more bugs to the phone like I talked about in the OP
Click to expand...
Click to collapse
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.

charlesvw9 said:
To help with keyboard lag - go into settings and make sure the proper language is intalled and updated. Have you tried different keyboards? Swiftkey?
Click to expand...
Click to collapse
yea I tired that, but this started as soon as I turned on my phone for the very 1st time trying to do the initial set up, plus like I said even pressing next/skip, power off or reset in the initial setup was a hassle. I had to take my pointer finger and point it down and press fast and many times like a woodpecker in order for the buttons functions to work and I could not even finish the initial setup and had to already do a factory reset before the initial setup was even finished on the 3rd device I have now. The phone is so bad that even clicking the home button some of the apps, Google search and weather is not on screen right away and takes second or 2 to show up, its lagging to show up.

Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
Click to expand...
Click to collapse
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!

bigj0110 said:
Thanks, but I already did that last night and still the same thing nothing different at all changed for me, it was a complete waste of time!
Click to expand...
Click to collapse
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.

Misterxtc said:
That stinks, hopefully the next update will fix things for you. Mine has been running fine for the most part.
Click to expand...
Click to collapse
3 different devices and still the same exact major things plus new things on each device are going on with the phone. Switching out the device should fix it all, but I guess this is not the case here. Plus about the wifi issues I'm in a XDA forum 13 pages long about the phones wifi not working(I know it says edge, but it's the same problems with the S6 and S6 edge so no difference)
http://forum.xda-developers.com/galaxy-s6-edge/help/wifi-dropping-t3079504

I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!

traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
They already said that the new update(5.1.1) is taking away root

My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?

traco1 said:
I would not be surprised to see that the new upgrade to lollipop was to foil or prevent root. Kind of like the s4. screwed up everything now I have no root.
THANKS SAMSUNG !!!!!!
Click to expand...
Click to collapse
Ya you're thanking the wrong company here. You need to thank Verizon...

krelvinaz said:
My 1st phone which arrived on Sat came with G920VVRU1A0E2 out of the box.
Other than normal setups, and uninstalling Google Play Services and Google Play it has not had any problems.
Perhaps you should go into a store and show them how it is not working?
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I did on launch day, I went back to the same corporate store a few hours later and got into a fight with the sales rep who sold me the phone a few hours earlier and the store GM because they were Ignorant because my phone was hot as fuc k at 90F and hotter and they said nothing was wrong. On top of that they even lied to me about having the edge devices in stock on launch day and even pulled out the normal S6 trying to trick me and it was not until I said something did he say oh this is not an edge and then said there was no edge's in stock, but while I was waiting in line I asked him and 2 other reps and they all said they had the white 64GB edge in stock. They rather lie to there customers to make a sale then tell the truth(at least this corporate store location), and then when you have problems with the phone they don't care to help you at all. Even 611 said this was very wrong and made a complaint on mine and 611's behalf on the corporate store and the sales rep.

Misterxtc said:
Have you tried using Odin to flash back to stock with the full tar file instead of the update? If not go here and give it a shot. If you use the OE2 one you will have to factory data reset to wipe your phone clean either after or before you flash.
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Here is an update, as of recently my phone is getting really really hot and temperatures of 120F+ and even Verizon technical support saw that through their diagnostic system as it was actually on those temperatures at that very moment when they were looking. Also, from me just being tech savvy and Verizon technical support confirming it as well this phone is also supposed to have a safeguard in the phone and if it gets too hot the device is upposed to power off on its own, but apparently the safeguard is not working because when the phone gets very hot the battery starts flashing and in the middle of the screen it tells me the phone is very hot and it only lets me click OK. If I'm charging the phone the battery flashes and say the same thing but just adds unable to charge, & I can unplug the charger and immediately plug it back in to the phone and it will start charging again and then a few minutes later it will give me the same message. When it's doing that its not supposed to tell me anything it's supposed to just shut off and its not doing so.
So there overheating policy states that I have to bring my phone too a corporate store and they're going to replace the device right on spot. So Sunday I went to the corporate store to do that, but for some reason their system wouldn't allow them to process this because it didn't have an option to do it and the general manager and the store representative we're booth trying together for at least 45 minutes. They ultimately ended up just sending me a replacement device via Fedex to my house and when the phone arrives today(7-2) I have to bring the overheating device that I currently have to the store so they can do what they need to do to send it back because by law I'm not allowed to send an overheating device back. Verizon corporate store processed my order on Sunday and I was supposed to get the device on Tuesday but I'm getting it today due to inclement weather at the FedEx Memphis Tennessee hub and so Fedex at the Memphis Tennessee hub was at a complete standstill and my package was part of it.
Once I get my 4th replacement device and start using it for a while I will let you know how it's working