Previous owners name show up in my sent MMS pictures - Google Pixel Questions & Answers

Hi there
I've recently bought a second hand Pixel.
It should be factory reset and I am listed as "administrator" in the user accounts menu. -So I should be covered on this one, right?
Well, to the "issue"..
When I send a photo to someone and I afterwards click on that sent photo in the Android Messages app, the previous owners name is at the top left in the black bar next to the back-arrow.
Nowhere else in the entire phone is the previous owners name present.
Anyone hassle an educated guess for what the heck is going on?

Holdt said:
Hi there
I've recently bought a second hand Pixel.
It should be factory reset and I am listed as "administrator" in the user accounts menu. -So I should be covered on this one, right?
Well, to the "issue"..
When I send a photo to someone and I afterwards click on that sent photo in the Android Messages app, the previous owners name is at the top left in the black bar next to the back-arrow.
Nowhere else in the entire phone is the previous owners name present.
Anyone hassle an educated guess for what the heck is going on?
Click to expand...
Click to collapse
Not sure, but try uninstalling updates and clearing data for Android Messages app.
Maybe it was not factory reset. You remember setting up the phone from scratch?
Sent from my sailfish using XDA Labs

nednednerb said:
Not sure, but try uninstalling updates and clearing data for Android Messages app.
Maybe it was not factory reset. You remember setting up the phone from scratch?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Hi
Well, wouldnt that delete my messages?

Holdt said:
Hi
Well, wouldnt that delete my messages?
Click to expand...
Click to collapse
All messages are saved if you backup your information.
You might have to factory reset (you never did that, right?) so backup is a good idea anyway.
Sent from my sailfish using XDA Labs

nednednerb said:
All messages are saved if you backup your information.
You might have to factory reset (you never did that, right?) so backup is a good idea anyway.
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Ok.
Im not shure what previous owner did. But I thought it was ok, because I have status as administrator.

Holdt said:
Ok.
Im not shure what previous owner did. But I thought it was ok, because I have status as administrator.
Click to expand...
Click to collapse
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs

nednednerb said:
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
I could be wrong but if the previous owner didn't factory reset it and it was done now, I would think that would create FRP issues and open up another can of worms. If it hasn't been reset, be sure to remove the account the phone is using before resetting it. Otherwise FRP would kick in. No?

robocuff said:
I could be wrong but if the previous owner didn't factory reset it and it was done now, I would think that would create FRP issues and open up another can of worms. If it hasn't been reset, be sure to remove the account the phone is using before resetting it. Otherwise FRP would kick in. No?
Click to expand...
Click to collapse
Yes that is possible,
If the account and security are removed (securely, and supposedly before the purchase) and a new one entered (securely after the purchase), then FRP shouldn't use the old credential.
But this suggestion is very good of making sure before a factory reset in all the account and security settings that the new, desired credential is in place.
Maybe the wipe of Android Messages will be enough.
Maybe it is a setting in AM?
Sent from my sailfish using XDA Labs

nednednerb said:
Yes that is possible,
If the account and security are removed (securely, and supposedly before the purchase) and a new one entered (securely after the purchase), then FRP shouldn't use the old credential.
But this suggestion is very good of making sure before a factory reset in all the account and security settings that the new, desired credential is in place.
Maybe the wipe of Android Messages will be enough.
Maybe it is a setting in AM?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Well, it was just something I thought of. I'm not really sure how it all works though as I've never had to deal with it (I've always kept my old phones). I just thought I'd mention it in case the original owner didn't reset it. FRP is something that doesn't always get thought about so I thought I should mention it, just in case. It would be a shame for someone to reset the phone and then be locked out.

nednednerb said:
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Hi
I don't think so, because it booted up on normal "desktop" start screen when I turned it on upon receiving.
However, there was not a Google account linked in the phones settings, so I just registered mine and changed the administrators username from previous owners to mine.
I've tried turning OEM lock in developers settings on and off and sequently rebooting the device. -No problems whatsoever.

Holdt said:
Hi
I don't think so, because it booted up on normal "desktop" start screen when I turned it on upon receiving.
However, there was not a Google account linked in the phones settings, so I just registered mine and changed the administrators username from previous owners to mine.
I've tried turning OEM lock in developers settings on and off and sequently rebooting the device. -No problems whatsoever.
Click to expand...
Click to collapse
Maybe you changed username of admin account, but not the first and last name of admin.
At any rate, OEM lock setting is for enabling fastboot unlock command, and nothing to do with the name.
Did you try backing up sms and clearing data from Android Messages?
Sent from my sailfish using XDA Labs

nednednerb said:
Maybe you changed username of admin account, but not the first and last name of admin.
At any rate, OEM lock setting is for enabling fastboot unlock command, and nothing to do with the name.
Did you try backing up sms and clearing data from Android Messages?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Yes, just did. -Didn't work.

Cool story. Never even noticed the name on a MMS.
Factory reset FTW. Won't take you long to be back up and running. I prefer "SMS backup and restore" as the stock backup doesn't include MMS media.

Related

[Q] Stupid Question: Stay rooted, but...

Before posting this thread, I followed all of the suggested threads on the same topic. Keep coming back to the same thing.
How can I get back to default....(with root) like it was right out of the box. In short...if I sold this device, I can I be sure all my data is gone gone gone?
If I wipe wipe wipe and wipe. Then factory reset....certain settings are ALWAYS available....my wallpaper and my WiFi settings. No matter what, they always come back. That leads me to wonder if anything else is stored....
How can I be sure...?
Are you running a different Tom then stock? If so, wipe everything and then reload the stock Tom. Then use one click to unroot.
Sent from my G2x using Tapatalk
aowendoff said:
Are you running a different Tom then stock? If so, wipe everything and then reload the stock Tom. Then use one click to unroot.
Sent from my G2x using Tapatalk
Click to expand...
Click to collapse
nope...not the answer. I've done that. My wallpaper and wifi, are immediately restored. Oh, and my bookmarks too. They are stored somewhere.
I've unmounted the phone memory and formated it. I've formated my SD card. I've loaded other ROMs to include the Nandroid backup that Gunman loaded. But, immediately upon logging in...My wallpaper is restored, move to Wifi and touch wifi, it detects and load my password protected settings, and my bookmarks are all there.
Somewhere these things are stored....Not being familiar with Android...I have no clue...
After you wipe your data and restart your phone, it shows the little green android, the one you have to press to setup your phone, right? After you press that android, during the initial setup are you entering your Google account info (username and password)? Android backs up certain info/settings, including wifi passwords, if you don't de-select that option and when you sign in to your Google account during that initial setup it will restore it automatically.
If that's the case just skip the initial setup and don't enter your account info and it shouldnt restore that info automatically.
I think some of that info is stored in your Google account. Dont log in with the initial setup, you'll see nothing is restored.
Sent from my HTC Glacier
Yea its definitely in your Google account almost positive. Do what phburks said and don't sign in initially
sarni84 said:
Yea its definitely in your Google account almost positive. Do what phburks said and don't sign in initially
Click to expand...
Click to collapse
And that's what I thought. So I tried that 'other' phone, the one from HTC. No sim, force me to wifi on login. So I get to setup..the little green Andy Rubin dude, get the prompt for wifi, it forces me to select which AP, which is new. But, when I select the AP, it populates with my data and password. So I erased any thing I could erase, did factory reset to include erase storage, and repeated. Same thing happened. This should eliminate it being in the Google account because I've not entered that yet.
I've done this with both the g2x and the grass is greener phone. One is rooted, one is not. I was thinking something may be stored in recovery...I could buy that. Restoring to stock should fix that. But using the 'this is greatest' phone, it has a stock recovery.
Being a noob to the inner workings of android, and having believed the story about fake flash, I wanted to ask you guys. The only other explanation is, the 60's have caught up with me
alodar1 said:
And that's what I thought. So I tried that 'other' phone, the one from HTC. No sim, force me to wifi on login. So I get to setup..the little green Andy Rubin dude, get the prompt for wifi, it forces me to select which AP, which is new. But, when I select the AP, it populates with my data and password. So I erased any thing I could erase, did factory reset to include erase storage, and repeated. Same thing happened. This should eliminate it being in the Google account because I've not entered that yet.
I've done this with both the g2x and the grass is greener phone. One is rooted, one is not. I was thinking something may be stored in recovery...I could buy that. Restoring to stock should fix that. But using the 'this is greatest' phone, it has a stock recovery.
Being a noob to the inner workings of android, and having believed the story about fake flash, I wanted to ask you guys. The only other explanation is, the 60's have caught up with me
Click to expand...
Click to collapse
Its all backed up on Google's servers. So during initial setup if you sign in with your Google username and password it restores the settings from their servers. Just skip the part of the setup where it asks you to sign in to a Google account.
How does it get my wifi settings, if I have to log to wifi, before Google.
I understand the login stuff, that's clear. But something is being retained, somewhere else too. Don't ya think that's scary?
I'm going to factory reset this device. Going to wipe phone memory, then boot to recovery, wipe all again, then install fauxs rom. I will skip the Google login. I will turn on wifi. If it logs.in from saved data, that means its on the device.
Sent from my LG-P999 using XDA Premium App
alodar1 said:
How does it get my wifi settings, if I have to log to wifi, before Google.
I understand the login stuff, that's clear. But something is being retained, somewhere else too. Don't ya think that's scary?
I'm going to factory reset this device. Going to wipe phone memory, then boot to recovery, wipe all again, then install fauxs rom. I will skip the Google login. I will turn on wifi. If it logs.in from saved data, that means its on the device.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Its not scary. Its restoring settings you opted to have Google backup to their servers.
If I'm not mistaken during initial setup, the first piece of information you are asked to input is your Google account info. Once you enter that it restores your wifi settings, among other things. If you're connected to a mobile network (3G/4G/edge) it downloads it over that and then connects to your wifi network.
phburks said:
Its not scary. Its restoring settings you opted to have Google backup to their servers.
If I'm not mistaken during initial setup, the first piece of information you are asked to input is your Google account info. Once you enter that it restores your wifi settings, among other things. If you're connected to a mobile network (3G/4G/edge) it downloads it over that and then connects to your wifi network.
Click to expand...
Click to collapse
true...all that I understand. but...what if you skip teh login ?? Thats what I was getting at.
So, I took all of your information, and tried. Then, to be sure, I did it again. I was up until 2am, checking this out. What I learned was.....I have n o idea what I was thinking. I obviously mixed a few different steps from different activities. Some of the steps I mention above are not part of factory reset, but rather part rom flash...some arre parts of restore.
In conclusion,,, it wasn't android, but flaash backs from the 60's.
So, I took all of your information, and tried. Then, to be sure, I did it again. I was up until 2am, checking this out. What I learned was.....I have n o idea what I was thinking. I obviously mixed a few different steps from different activities. Some of the steps I mention above are not part of factory reset, but rather part rom flash...some arre parts of restore.
In conclusion,,, it wasn't android, but flaash backs from the 60's.
Note to self, but drugs are bad.
Sent from my HTC Vision (G2x in disguise)
alodar1 said:
So, I took all of your information, and tried. Then, to be sure, I did it again. I was up until 2am, checking this out. What I learned was.....I have n o idea what I was thinking. I obviously mixed a few different steps from different activities. Some of the steps I mention above are not part of factory reset, but rather part rom flash...some arre parts of restore.
In conclusion,,, it wasn't android, but flaash backs from the 60's.
Click to expand...
Click to collapse
Lol ... So does that mean you figured out what was going on?
phburks said:
Lol ... So does that mean you figured out what was going on?
Click to expand...
Click to collapse
Yes it does. Its really rude of Google to make things so convenient. They should at the very least made it a little harder here. Imagine....logging in and getting all your saved settings, apps, etc, BY DEVICE. What were they thinking .....

[Q] Revoke device from google's account

Hello,
I just sold my HTC HD2, and I did factory reset to the device before I sell it, but I would like to know how can I revoke it's access to my google's account? is there anyway to remove it's access or list it as unauthorized device in my google's account? so it won't be able to sync or anything with my account, I already changed my google's password, but I'm still wondering just in case.
Thank you in advance
A factory reset should already do that. After factory reset, during first boot ,don't set up your google id. That's it...plain and simple.
Sent from my HTC One X using Tapatalk 2
A factory reset should already do that. After factory reset, during first boot ,don't set up your google id. That's it...plain and simple.
Sent from my HTC One X using Tapatalk 2
Thank you so much, and you sure 100%, there is no way, my old device connect with my google's account anymore?
A.J said:
Thank you so much, and you sure 100%, there is no way, my old device connect with my google's account anymore?
Click to expand...
Click to collapse
Positive. A factory reset wipes all data. It won't be able to connect
There is also an unsync button in accounts if you want to change emails. Also when you do factory reset, it won't wipe all of SD card so you have to do it manually. Happens to all my phones
Sent from my Nexus S using XDA
What is the unsync button? where can I find it?

Email exchange issues

Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app
shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
This is total stock? As if factory image?
I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app
Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app
skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?
SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?
skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!
One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.
Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.

I restored my phone using Mobile Upgrade Q, but now I'm locked out

After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
passaloutre said:
After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
Click to expand...
Click to collapse
Its factory reset protection, you have to log in with the google account associated with the phone prior to reset.... To avoid this in future or if you sell phone just remove your Google account in settings... accounts before factory reset... It's the equivalent of iCloud locking on Apple, designed to cut down on theft.... If you cant remember the password you can go to the Google account recovery page for assistance
https://accounts.google.com/signin/recovery
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
passaloutre said:
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
Click to expand...
Click to collapse
If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
kal250 said:
If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
Click to expand...
Click to collapse
But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
passaloutre said:
But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
Click to expand...
Click to collapse
Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
Is there anything special I have to do to login in 24 hours? Is it 24 hours from the first time I reset or the last time I reset (I wiped it a few times trying to get in)?
kal250 said:
Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
Click to expand...
Click to collapse
Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
Same
passaloutre said:
Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
Click to expand...
Click to collapse
I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
dereks1989 said:
I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
Click to expand...
Click to collapse
Before running mobile upgrade Q just remove your Google account in settings, I believe that will allow you to safely reset without triggering FRP...
Nice!!!
passaloutre said:
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
Click to expand...
Click to collapse
This happened to me yesterday so I hope it works for me as well.
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
igotroot said:
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
Click to expand...
Click to collapse
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings. It's similiar to an iCloud lock, so yes if you sell phone remove google account, or if your buying a used phone make sure the google account is removed prior to reset, or boot up phone and make sure you can get passed the lockout before buying it!!
http://www.alcatel-mobile.com/global-en/support/softwareUpgrade/list
kal250 said:
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings.
Click to expand...
Click to collapse
at last i understand why i never ever heard of it
my 6039y is still on 5.0.2 and i never removed gmail accout before made a reset with mobile q or any other way and google never did anything.

Having a panic attack about FRP reset on trade in Note

I am new here, I asked on reddit about the FRP reset for when I traded in my old Note 10 + and now someone's comment has sent me into a panic. Basically when I reset my old Note, I didn't disable the lock screen or remove any accounts, I just went to the full factory reset in settings and entered I think my Google account (pretty sure it asked for my lock screen password too) and Samsung account information and factory reset it. It reset to the Lets Go page, I remember going through that and re factory resetting it but I honestly do not remember if It made me enter in any passwords or if it would let me set up the full account. Come today and a user stated that if I did not disable the lock screen then no matter how it is reset it will always ask for the previous Google account password. I thought that was only if it was done via the volume keys menus?
However I pulled a Moto Z Force I had on 8.0 out and set it up how my Note was, did a reset and never asked for a password when I added a different Google account. So my question is, when I did that factory reset on my Note via the settings reset, did it remove FRP for good, was that the correct procedure? The Phone no longer shows up as being able to be accessed on my Google account.
Thank you for your help!
You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.
Gary02468 said:
You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.
Click to expand...
Click to collapse
It will remove FRP even if you had a lock screen set at the time of factory reset? Thanks
If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.
cpufrost said:
If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.
Click to expand...
Click to collapse
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.
You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.
HillarysFloppyChode said:
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.
Click to expand...
Click to collapse
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
blackhawk said:
You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.
Click to expand...
Click to collapse
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
So a factory reset from settings does or doesn't erase FRP?
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+
blackhawk said:
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+
Click to expand...
Click to collapse
How do your deactivate it, anyway to do so remotely?
HillarysFloppyChode said:
So a factory reset from settings does or doesn't erase FRP?
Click to expand...
Click to collapse
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
HillarysFloppyChode said:
How do your deactivate it, anyway to do so remotely?
Click to expand...
Click to collapse
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.
ggrant3876 said:
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.
Click to expand...
Click to collapse
I just know when I set up the Moto running 8.0 with pin + fingerprint, just how my note was set up, I was able to factory reset it via the settings and sign in with a different google account. I didn't remove the Google account or lock screen before I factory reset it, just like when I sent my Note in.
blackhawk said:
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.
Click to expand...
Click to collapse
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.
I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...
Elastep said:
I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...
Click to expand...
Click to collapse
Same, but did you remove the lock screen or Google account before hand?
blackhawk said:
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.
Click to expand...
Click to collapse
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?
HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
HillarysFloppyChode said:
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?
Click to expand...
Click to collapse
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.
blackhawk said:
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.
Click to expand...
Click to collapse
I have no idea, T mobiles website just says to do it through factory reset in settings. I bought the phone from t-mobile

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