Having a panic attack about FRP reset on trade in Note - Samsung Galaxy Note 20 Ultra Questions & Answers

I am new here, I asked on reddit about the FRP reset for when I traded in my old Note 10 + and now someone's comment has sent me into a panic. Basically when I reset my old Note, I didn't disable the lock screen or remove any accounts, I just went to the full factory reset in settings and entered I think my Google account (pretty sure it asked for my lock screen password too) and Samsung account information and factory reset it. It reset to the Lets Go page, I remember going through that and re factory resetting it but I honestly do not remember if It made me enter in any passwords or if it would let me set up the full account. Come today and a user stated that if I did not disable the lock screen then no matter how it is reset it will always ask for the previous Google account password. I thought that was only if it was done via the volume keys menus?
However I pulled a Moto Z Force I had on 8.0 out and set it up how my Note was, did a reset and never asked for a password when I added a different Google account. So my question is, when I did that factory reset on my Note via the settings reset, did it remove FRP for good, was that the correct procedure? The Phone no longer shows up as being able to be accessed on my Google account.
Thank you for your help!

You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.

Gary02468 said:
You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.
Click to expand...
Click to collapse
It will remove FRP even if you had a lock screen set at the time of factory reset? Thanks

If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.

cpufrost said:
If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.
Click to expand...
Click to collapse
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.

You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.

HillarysFloppyChode said:
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.
Click to expand...
Click to collapse
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
blackhawk said:
You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.
Click to expand...
Click to collapse
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en

ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
So a factory reset from settings does or doesn't erase FRP?

ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+

blackhawk said:
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+
Click to expand...
Click to collapse
How do your deactivate it, anyway to do so remotely?

HillarysFloppyChode said:
So a factory reset from settings does or doesn't erase FRP?
Click to expand...
Click to collapse
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.

ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
HillarysFloppyChode said:
How do your deactivate it, anyway to do so remotely?
Click to expand...
Click to collapse
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.

ggrant3876 said:
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.
Click to expand...
Click to collapse
I just know when I set up the Moto running 8.0 with pin + fingerprint, just how my note was set up, I was able to factory reset it via the settings and sign in with a different google account. I didn't remove the Google account or lock screen before I factory reset it, just like when I sent my Note in.

blackhawk said:
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.
Click to expand...
Click to collapse
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.

HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.

I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...

Elastep said:
I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...
Click to expand...
Click to collapse
Same, but did you remove the lock screen or Google account before hand?

blackhawk said:
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.
Click to expand...
Click to collapse
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?

HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
HillarysFloppyChode said:
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?
Click to expand...
Click to collapse
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.

blackhawk said:
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.
Click to expand...
Click to collapse
I have no idea, T mobiles website just says to do it through factory reset in settings. I bought the phone from t-mobile

Related

I restored my phone using Mobile Upgrade Q, but now I'm locked out

After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
passaloutre said:
After doing a full reset on my phone using Mobile Upgrade Q (which successfully removed CM and TWRP from my phone) I get an error message when trying to set up Android saying "sign in with a google account that was previously synced on this device." I've only ever used one google account with this device, so I'm not sure what the problem is.
Click to expand...
Click to collapse
Its factory reset protection, you have to log in with the google account associated with the phone prior to reset.... To avoid this in future or if you sell phone just remove your Google account in settings... accounts before factory reset... It's the equivalent of iCloud locking on Apple, designed to cut down on theft.... If you cant remember the password you can go to the Google account recovery page for assistance
https://accounts.google.com/signin/recovery
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
passaloutre said:
I don't understand. I WAS logged into the account prior to the reset, on CM. It's the only account I've ever used on this phone, and I haven't changed the password.
How do I unlock it? Is it even possible, or does it think I stole the phone?
Is it possible to reinstall TWRP and CM now? Just to have a useable phone?
Click to expand...
Click to collapse
If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
kal250 said:
If you reset it any other way than from settings reset phone (i.e. Recovery mode or something like mobile upgrade Q) without first removing your Google acct your locked out for 24 hours(used to be 72 hours).
Click to expand...
Click to collapse
But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
passaloutre said:
But if it locked me out with the correct information, how can I be sure it will let me in after 24 hours?
Click to expand...
Click to collapse
Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
Is there anything special I have to do to login in 24 hours? Is it 24 hours from the first time I reset or the last time I reset (I wiped it a few times trying to get in)?
kal250 said:
Here is a writeup on how and why frp works like it does....
http://www.pcnexus.net/2015/12/what...gle-72-hour-lockout-android-lollipop.html?m=1
There are some hacks around it, but I have never tried them, best method to avoid frp headaches is to simply remove your Google acct prior to any reset
Click to expand...
Click to collapse
Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
Same
passaloutre said:
Thank you for the link. Just to be clear, in case future people ever find this thread: during the 24 hour lock out, you cannot unlock the phone, EVEN WITH THE CORRECT ACCOUNT NAME AND PASSWORD. Oddly enough, the device can still receive phone calls, and displays the caller's contact name. So it's definitely logged into my account, it's just locked out of doing anything except receiving calls. Also, I can hear that the phone is receiving text messages, though I have no way to read or reply to them.
Once I unlock it, I will update this thread with how and what it looks like, again, just in case someone finds this thread in the future, because this information is hard to find.
Click to expand...
Click to collapse
I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
dereks1989 said:
I have the same issue were you able to unlock it? The only way I got back in was by installing cm12.1 but I would like to go back to stock.
Click to expand...
Click to collapse
Before running mobile upgrade Q just remove your Google account in settings, I believe that will allow you to safely reset without triggering FRP...
Nice!!!
passaloutre said:
Yes. 24 hours after my last reset, I was able to log in and unlock the phone.
Click to expand...
Click to collapse
This happened to me yesterday so I hope it works for me as well.
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
igotroot said:
You know what, I just happened to be looking for the official Alcatel factory flash tool and came across this post because after a few factory resets I was able to get the phone to boot up......BUT, as described above, the phone will only accept the PREVIOUS password which I forgot.... I simply requested a new password be created and it doesn't unlock the phone.
So now I too must wait 24, wow.
This is BS.. I mean, yeah I factory reset the phone because after my son accepted a system update, his phone kept bootlooping and his battery doesn't want to accept a charge now (so it seems per the display).....but what if I want to sell my phone? We have to remove the gmail account prior??????? Wow way to go Alcatel. And if this is actually an Android feature, it sucks.
Now, can anyone direct me to the actual official Alcatel upgrade tool????? I want to just flash this stock unrooted phone to out of box condition so we can trade his phone in. The Alcatel website no longer offers it from what I can see. Thanks!
Click to expand...
Click to collapse
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings. It's similiar to an iCloud lock, so yes if you sell phone remove google account, or if your buying a used phone make sure the google account is removed prior to reset, or boot up phone and make sure you can get passed the lockout before buying it!!
http://www.alcatel-mobile.com/global-en/support/softwareUpgrade/list
kal250 said:
It's an android security feature introduced in 5.1 LP, it only triggers the wait if you reset any way other than from settings.
Click to expand...
Click to collapse
at last i understand why i never ever heard of it
my 6039y is still on 5.0.2 and i never removed gmail accout before made a reset with mobile q or any other way and google never did anything.

Previous owners name show up in my sent MMS pictures

Hi there
I've recently bought a second hand Pixel.
It should be factory reset and I am listed as "administrator" in the user accounts menu. -So I should be covered on this one, right?
Well, to the "issue"..
When I send a photo to someone and I afterwards click on that sent photo in the Android Messages app, the previous owners name is at the top left in the black bar next to the back-arrow.
Nowhere else in the entire phone is the previous owners name present.
Anyone hassle an educated guess for what the heck is going on?
Holdt said:
Hi there
I've recently bought a second hand Pixel.
It should be factory reset and I am listed as "administrator" in the user accounts menu. -So I should be covered on this one, right?
Well, to the "issue"..
When I send a photo to someone and I afterwards click on that sent photo in the Android Messages app, the previous owners name is at the top left in the black bar next to the back-arrow.
Nowhere else in the entire phone is the previous owners name present.
Anyone hassle an educated guess for what the heck is going on?
Click to expand...
Click to collapse
Not sure, but try uninstalling updates and clearing data for Android Messages app.
Maybe it was not factory reset. You remember setting up the phone from scratch?
Sent from my sailfish using XDA Labs
nednednerb said:
Not sure, but try uninstalling updates and clearing data for Android Messages app.
Maybe it was not factory reset. You remember setting up the phone from scratch?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Hi
Well, wouldnt that delete my messages?
Holdt said:
Hi
Well, wouldnt that delete my messages?
Click to expand...
Click to collapse
All messages are saved if you backup your information.
You might have to factory reset (you never did that, right?) so backup is a good idea anyway.
Sent from my sailfish using XDA Labs
nednednerb said:
All messages are saved if you backup your information.
You might have to factory reset (you never did that, right?) so backup is a good idea anyway.
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Ok.
Im not shure what previous owner did. But I thought it was ok, because I have status as administrator.
Holdt said:
Ok.
Im not shure what previous owner did. But I thought it was ok, because I have status as administrator.
Click to expand...
Click to collapse
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs
nednednerb said:
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
I could be wrong but if the previous owner didn't factory reset it and it was done now, I would think that would create FRP issues and open up another can of worms. If it hasn't been reset, be sure to remove the account the phone is using before resetting it. Otherwise FRP would kick in. No?
robocuff said:
I could be wrong but if the previous owner didn't factory reset it and it was done now, I would think that would create FRP issues and open up another can of worms. If it hasn't been reset, be sure to remove the account the phone is using before resetting it. Otherwise FRP would kick in. No?
Click to expand...
Click to collapse
Yes that is possible,
If the account and security are removed (securely, and supposedly before the purchase) and a new one entered (securely after the purchase), then FRP shouldn't use the old credential.
But this suggestion is very good of making sure before a factory reset in all the account and security settings that the new, desired credential is in place.
Maybe the wipe of Android Messages will be enough.
Maybe it is a setting in AM?
Sent from my sailfish using XDA Labs
nednednerb said:
Yes that is possible,
If the account and security are removed (securely, and supposedly before the purchase) and a new one entered (securely after the purchase), then FRP shouldn't use the old credential.
But this suggestion is very good of making sure before a factory reset in all the account and security settings that the new, desired credential is in place.
Maybe the wipe of Android Messages will be enough.
Maybe it is a setting in AM?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Well, it was just something I thought of. I'm not really sure how it all works though as I've never had to deal with it (I've always kept my old phones). I just thought I'd mention it in case the original owner didn't reset it. FRP is something that doesn't always get thought about so I thought I should mention it, just in case. It would be a shame for someone to reset the phone and then be locked out.
nednednerb said:
Yeah, well, if user data remains it was NOT factory reset, whether you are admin...
Why I asked if YOU set up the phone...like welcome screen as if it had never booted/ WAS reset
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Hi
I don't think so, because it booted up on normal "desktop" start screen when I turned it on upon receiving.
However, there was not a Google account linked in the phones settings, so I just registered mine and changed the administrators username from previous owners to mine.
I've tried turning OEM lock in developers settings on and off and sequently rebooting the device. -No problems whatsoever.
Holdt said:
Hi
I don't think so, because it booted up on normal "desktop" start screen when I turned it on upon receiving.
However, there was not a Google account linked in the phones settings, so I just registered mine and changed the administrators username from previous owners to mine.
I've tried turning OEM lock in developers settings on and off and sequently rebooting the device. -No problems whatsoever.
Click to expand...
Click to collapse
Maybe you changed username of admin account, but not the first and last name of admin.
At any rate, OEM lock setting is for enabling fastboot unlock command, and nothing to do with the name.
Did you try backing up sms and clearing data from Android Messages?
Sent from my sailfish using XDA Labs
nednednerb said:
Maybe you changed username of admin account, but not the first and last name of admin.
At any rate, OEM lock setting is for enabling fastboot unlock command, and nothing to do with the name.
Did you try backing up sms and clearing data from Android Messages?
Sent from my sailfish using XDA Labs
Click to expand...
Click to collapse
Yes, just did. -Didn't work.
Cool story. Never even noticed the name on a MMS.
Factory reset FTW. Won't take you long to be back up and running. I prefer "SMS backup and restore" as the stock backup doesn't include MMS media.

FRP triggered even though Settings was used to reset

Hi
I just sold my S7 and beforehand I used the Settings menu to reset the phone. It also asked for the Samsung password too for some reason. I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Now the buyer has said that they see this msg on start up:
"an unauthorised attempt has been made to reset your device to factory default settings, connect to Wi Fi or mobile network to verify your identity"
Why is this?
They are saying that they have been advised that "the phone is locked" and so want to return it.
Why did the FRP get triggered? Is there any way out of this?
Obvs I really don't want to give the buyer my google userid (presuming this will allow them to to set it up) as even if I changed my password afterwards they could potentially do all sorts of stuff before I can change the password again ... Besides giving your login out just a no no in anyone's book.
mr-br said:
I checked after the boot that the phone restarted in factory setup mode and it did, so I powered it off and shipped it.
Click to expand...
Click to collapse
Did you check if everything was actually properly erased by going through the setup wizard again and seeing if it complained about an unauthorized reset, or did you just see the setup screen and thought everything was good? It also seems you didn't remove any accounts prior to the reset.
You should've removed all accounts, and disabled any screen lock methods on the device before even going into the reset menu on the Settings app. If you leave your accounts on your device, especially your Google and Samsung accts, both FRP and Reactivation Lock will assume that an unauthorized reset was made and as such it will store said accounts during setup in order to verify that it's *you* who reset the phone.
It may be possible for the buyer to bypass FRP and effectively remove your Google account from the phone, but if Samsung's Reactivation Lock was enabled and you still hadn't tripped Knox, then you're pretty much out of luck on doing that in any way. Removing the Reactivation Lock is incredibly hard if not impossible on some devices, so don't count on much if the feature is active.
If nothing is possible, the only choice you have is to talk to the buyer to see if he will temporarily send the phone back so that you can unlock the thing properly, then ship it again. But I doubt anyone would like to go through more hoops and expenses to get their used phone working and would rather just return it and get a refund.
Thanks for the info.
After the reset and restart I just saw the setup screen and thought everything was fine. All I knew from memory was that doing a reset via the Recovery boot menu would trigger the protection, but I had no idea that one had to actually remove the screen lock and accounts before doing a reset via Settings! I'm pretty sure that the Settings-Reset page even says it will remove all data & accounts etc. and I know it said nothing at all about removing lockscreen & accounts beforehand!
Even the specific page at https://www.samsung.com/us/support/answer/ANS00083965/ makes no mention of that step - how are folks expected to know this stuff?
Grrr, this is why I'm so frustrated at how such a seemingly simple operation is so screwed up - no wonder folks love iphones [ducks] ....
The buyer is non-technical but I've persuaded them to give me a go at talking them through entering my google userid over the phone - and then straight afterwards I'll change the google password and remove the device from google account. Failing that it's refund time and writing off all the postage.
Well we tried. But, for some reason during my account sign-in, it was asking for a mobile phone number too which I wasn't expecting, and then after that it wouldn't accept my password. The guy was 86 though and so there might have been something else amiss that he didn't spot. So I'll have to try and fix it when it comes back... Oh and it turns out that changing your google account password nukes all your app passwords without any warning, so that's another PITA to update everywhere that uses those.
The buyer actually dropped by during a road trip, so I could login myself. It turned out that it was the S7's Samsung keyboard that was at fault since it refused to type in actual characters correctly. I had to disable the Samsung keyboard setting for Predictive Text. Also it insisted on automatically changing the case of letters until I'd long pressed the shift key to fix the case.
Only after doing these things was it possible to enter email address and password correctly. I then removed my google account, did a settings reset, and finally the phone reset correctly.

Google FRP

I got my uncle a GP 3a XL last July and he Passed in October and I got a few of his things and the google pixel is locked given I do not know his password for his gmail nor his number active any longer. Any hope of unlocking it and use it or toss in a box for keep sake?
You can use it by just wiping it, though you would lose his data. Are you trying to retrieve data or just simply make the phone usable?
I would like to use the phone.
Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.
I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate
adm1jtg said:
I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate
Click to expand...
Click to collapse
I thought it might come to that.. I know his email but obviously not his password..
41rw4lk said:
Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.
Click to expand...
Click to collapse
you could also use this method https://youtu.be/hxp7h6RjK3U
As of march 2022
doesnt work any more

Forgot PIN and phone in an airplane mode

Hi,
My customer just bought brand new Samsung S20. He has receipt for it, original box and access to associated Google account. After first setup, login to Google and setting up the pin he performed an Android update which triggered reboot and asked for pin which he has forgotten.
Moreover the phone is in airplane mode. After login to Google on PC, "find my phone" shows the Samsung device as offline so as far as I understand password recovery won't work in this case?
Is there any way to turn on WiFi or cellular data to perform pin/password recovery from associated Google account?
Unfortunately adb is also disabled.
Fun isn't it?
And soooo secure.
He better start, again... from the beginning
Factory reset from the boot menu.
If he forgot his Goggle account password he'll need to recover that first.
OK, never mind. We don't need to keep the data, so after factory reset the phone will let to connect WiFi and login by Google account
blackhawk said:
Fun isn't it?
And soooo secure.
He better start, again... from the beginning
Factory reset from the boot menu.
If he forgot his Goggle account password he'll need to recover that first.
Click to expand...
Click to collapse
Thanks for the answer I was just writing about factory reset. I just realised how simple that was and why I didn't think about it for the last hour
ArturSworsky said:
OK, never mind. We don't need to keep the data, so after factory reset the phone will let to connect WiFi and login by Google account
Click to expand...
Click to collapse
Yay!
It's quit a useless pain... the new Android, learn chilling new forms of panic and dispare.
The 72 hour lockout is a really nice touch.
F google...

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