So I sold my phone (Galaxy S6) on Swappa, first time ever. The buyer received the phone went to set it up and the an error reading "This device was reset. To continue, sign in with a Google Account that was previously synced on this device." He recommended doing a video call where I would give him the password so he could get in and remove my account. And I would be able to watch him so I know he isn't stealing my information. I changed my password before giving him it because it is similar to other passwords I use for other logins. When we went to do the call it keeps looping back to that same screen with an error message. I know it recognizing my email because I see my picture pop up when it asked for a password. In my research I just came across articles like this: http://www.androidpolice.com/2015/07/13/dont-change-your-google-password-before-factory-resetting-your-android-phone-you-might-trip-a-72-hour-security-lockout/
I just want to know if I am permantly locked out because I changed my password after I reset, or if we can try again in 72 hours? I can't find anything more clear about changing the password after the factory reset, everything talks about before.
thefayeride said:
So I sold my phone (Galaxy S6) on Swappa, first time ever. The buyer received the phone went to set it up and the an error reading "This device was reset. To continue, sign in with a Google Account that was previously synced on this device." He recommended doing a video call where I would give him the password so he could get in and remove my account. And I would be able to watch him so I know he isn't stealing my information. I changed my password before giving him it because it is similar to other passwords I use for other logins. When we went to do the call it keeps looping back to that same screen with an error message. I know it recognizing my email because I see my picture pop up when it asked for a password. In my research I just came across articles like this: http://www.androidpolice.com/2015/0...ne-you-might-trip-a-72-hour-security-lockout/
I just want to know if I am permantly locked out because I changed my password after I reset, or if we can try again in 72 hours? I can't find anything more clear about changing the password after the factory reset, everything talks about before.
Click to expand...
Click to collapse
Well, wait for 72 hours and see
thefayeride said:
So I sold my phone (Galaxy S6) on Swappa, first time ever. The buyer received the phone went to set it up and the an error reading "This device was reset. To continue, sign in with a Google Account that was previously synced on this device." He recommended doing a video call where I would give him the password so he could get in and remove my account. And I would be able to watch him so I know he isn't stealing my information. I changed my password before giving him it because it is similar to other passwords I use for other logins. When we went to do the call it keeps looping back to that same screen with an error message. I know it recognizing my email because I see my picture pop up when it asked for a password. In my research I just came across articles like this: http://www.androidpolice.com/2015/07/13/dont-change-your-google-password-before-factory-resetting-your-android-phone-you-might-trip-a-72-hour-security-lockout/
I just want to know if I am permantly locked out because I changed my password after I reset, or if we can try again in 72 hours? I can't find anything more clear about changing the password after the factory reset, everything talks about before.
Click to expand...
Click to collapse
sorry, i cant help with your question, but in the future, remove your account from the phone before factory reset and you wont have this problem.
any phone running lollipop and forward will have this new security on it, and if your phone never had software older than lollipop on it, there is no way to bypass the security check.
Days before I bought a second hand Oneplus Two phone, and the seller reset the phone before posting.
Now the situation is Google keeping asking me to verify the account, but even the seller give his account information to me I still cannot verify account successfully.
Every time when I input the account password or Google security code and click NEXT, the system will jump back to the very beginning step automatically -- I tried and failed dozens of times already!
Who can tell me what I should do to verify the device? The seller is very nice, he will offer me all personal information abt his former Google account.
bayer1234 said:
Days before I bought a second hand Oneplus Two phone, and the seller reset the phone before posting.
Now the situation is Google keeping asking me to verify the account, but even the seller give his account information to me I still cannot verify account successfully.
Every time when I input the account password or Google security code and click NEXT, the system will jump back to the very beginning step automatically -- I tried and failed dozens of times already!
Who can tell me what I should do to verify the device? The seller is very nice, he will offer me all personal information abt his former Google account.
Click to expand...
Click to collapse
there is no magic fix.
if the device ever had a 5.0 build on it, and is capable of being flashed back to it, the security will be gone thats asking for the password.
other than that, there is no fix other than getting it to take the correct password/etc.
this new security is great. problem is, no one knows about it. if you remove the accounts from the device before factory resetting, this security wont be activated.
bweN diorD said:
this new security is great. problem is, no one knows about it. if you remove the accounts from the device before factory resetting, this security wont be activated.
Click to expand...
Click to collapse
I think the carriers and Google didn't do enough awareness about FRP.....
XDA will be flooded with these issues very soon.
Newyork! said:
I think the carriers and Google didn't do enough awareness about FRP.....
XDA will be flooded with these issues very soon.
Click to expand...
Click to collapse
there have been a good bit of of post on it so far. it started with 5.1, and as time progresses, as with devices that shipped with 5.1 or newer, there will be no back door.
Hello, a few days ago my aunt called me, because she was unable to get her phone to work. Turns out she managed to get into the recovery menu while attempting to turn the phone on and hit factory reset from there. I do have access to her login details for the account that was used with the phone, and the phone in question does appear to be linked to this account. I have waited 72 hours since she reset the phone, but haven't been able to log into it. I also do not see the option to remove the phone in the security tab in her Google account. How screwed is the phone?
The phone is a Gigaset GS370, and finding a legit stock firmware for it is unlikely, although if anyone has any ideas, it's appreciated.
ExpandWeiner said:
Hello, a few days ago my aunt called me, because she was unable to get her phone to work. Turns out she managed to get into the recovery menu while attempting to turn the phone on and hit factory reset from there. I do have access to her login details for the account that was used with the phone, and the phone in question does appear to be linked to this account. I have waited 72 hours since she reset the phone, but haven't been able to log into it. I also do not see the option to remove the phone in the security tab in her Google account. How screwed is the phone?
The phone is a Gigaset GS370, and finding a legit stock firmware for it is unlikely, although if anyone has any ideas, it's appreciated.
Click to expand...
Click to collapse
FRP can likely be bypassed.
But you really need to see a video of it being done to understand.
Search YouTube for frp, your device and Android version.
Sent from my Moto E (4) using Tapatalk
I got my uncle a GP 3a XL last July and he Passed in October and I got a few of his things and the google pixel is locked given I do not know his password for his gmail nor his number active any longer. Any hope of unlocking it and use it or toss in a box for keep sake?
You can use it by just wiping it, though you would lose his data. Are you trying to retrieve data or just simply make the phone usable?
I would like to use the phone.
Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.
I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate
adm1jtg said:
I believe there is a process through Google to get the email password reset or cleared but you would need to submit a death certificate
Click to expand...
Click to collapse
I thought it might come to that.. I know his email but obviously not his password..
41rw4lk said:
Wiping it wouldn't bypass frp (hence the name "factory reset protection"). Maybe since it was your uncle's, you could info his gmail then set a password, then you could log into the phone.
Click to expand...
Click to collapse
you could also use this method https://youtu.be/hxp7h6RjK3U
As of march 2022
doesnt work any more
I am new here, I asked on reddit about the FRP reset for when I traded in my old Note 10 + and now someone's comment has sent me into a panic. Basically when I reset my old Note, I didn't disable the lock screen or remove any accounts, I just went to the full factory reset in settings and entered I think my Google account (pretty sure it asked for my lock screen password too) and Samsung account information and factory reset it. It reset to the Lets Go page, I remember going through that and re factory resetting it but I honestly do not remember if It made me enter in any passwords or if it would let me set up the full account. Come today and a user stated that if I did not disable the lock screen then no matter how it is reset it will always ask for the previous Google account password. I thought that was only if it was done via the volume keys menus?
However I pulled a Moto Z Force I had on 8.0 out and set it up how my Note was, did a reset and never asked for a password when I added a different Google account. So my question is, when I did that factory reset on my Note via the settings reset, did it remove FRP for good, was that the correct procedure? The Phone no longer shows up as being able to be accessed on my Google account.
Thank you for your help!
You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.
Gary02468 said:
You are correct. It depends on the device, but for newer Android phones such as the Note10+, if you factory-reset via the Settings rather than via recovery mode, it will delete your FRP automatically.
Click to expand...
Click to collapse
It will remove FRP even if you had a lock screen set at the time of factory reset? Thanks
If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.
cpufrost said:
If FRP is present, when you attempt to set up initially it will request the original PIN set to proceed. If you don't see this there is no FRP lock present.
I always do a factory reset from within the settings menu. I have done it in recovery and when trying to set up it asks for the PIN.
Hope that helps.
Click to expand...
Click to collapse
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.
You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.
HillarysFloppyChode said:
When I reset it, it reset and went to the "Let's Go" screen. Does this then mean that FRP was disabled?
Thank you, it's my first time mailing in a phone for trade in.
Click to expand...
Click to collapse
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
blackhawk said:
You need to delete your Google account on the phone before the hard reset I believe.
Otherwise the new user will be locked out without the old (your) account info.
Click to expand...
Click to collapse
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
So a factory reset from settings does or doesn't erase FRP?
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+
blackhawk said:
The Google security is still active even if you do a hard reset. You need to deactivate the Google account or the next user is locked out.
Saw that on my AT&T 10+
Click to expand...
Click to collapse
How do your deactivate it, anyway to do so remotely?
HillarysFloppyChode said:
So a factory reset from settings does or doesn't erase FRP?
Click to expand...
Click to collapse
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.
ggrant3876 said:
Correct, you should be golden - everything was erased.
---------- Post added at 03:54 PM ---------- Previous post was at 03:52 PM ----------
No, a FDR reset from settings erases everything. You'd have to go back in and sign in again.
https://support.google.com/android/answer/6088915?hl=en
Click to expand...
Click to collapse
HillarysFloppyChode said:
How do your deactivate it, anyway to do so remotely?
Click to expand...
Click to collapse
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.
ggrant3876 said:
Just read this link.
https://support.google.com/android/answer/6088915?hl=en
To get the Note 10+ I bought a phone from Craigs List for $50.00 for a $400.00 trade-in. I did a FDR on the phone from settings and booted to recovery and did another. Samsung accepted the phone and I never heard from them. I think you're worrying over nothing.
Pretty sure as long as Samsung can get into the phone you're golden, also pretty sure they will do some kind of wipe before they sell it to someone.
Click to expand...
Click to collapse
I just know when I set up the Moto running 8.0 with pin + fingerprint, just how my note was set up, I was able to factory reset it via the settings and sign in with a different google account. I didn't remove the Google account or lock screen before I factory reset it, just like when I sent my Note in.
blackhawk said:
In settings you close your Google account*.
This big sister security garbage worries me; I'm far more afraid of being locked out of my device than a thief gaining access.
If you enter the wrong code 3 times you're locked out for 72 hours. nuts.
*Had to return my first 10+ to AT&T. They wouldn't except until I entered my Google account to unlock it.
Failed to first 2 attempts. Finally got into and then deleted my damn Google account.
Google *various Marine grade profanities* sucks.
Click to expand...
Click to collapse
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.
I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...
Elastep said:
I did a factory reset from settings on my note 10+ (and that's it) and have trade it in successfully. Samsung accepted it with NO issues.
It's called factory reset for a reason...
Click to expand...
Click to collapse
Same, but did you remove the lock screen or Google account before hand?
blackhawk said:
That's a good question.
Maybe someone here knows but Google seems more concerned with locking down the phone than user sanity. Older phones didn't have this screwball "feature". It was a very rude surprise.
Click to expand...
Click to collapse
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?
HillarysFloppyChode said:
Well Samsung already has the phone and I currently don't have $650 to give them for it, is why I'm concerned about this.
For my Moto I set it up just like my Note and factory reset it and was able to sign in on a different google account?
On my Note I, just went straight to factory data reset in settings, and entered my Google account password and lockscreen information, and my Samsung stuff and it reset to the Let's Go screen. Is this not the way to remove FRP? Anyway to remove it remotely?
I want everything on that phone gone including FRP.
Click to expand...
Click to collapse
HillarysFloppyChode said:
It's not like it changed that much from Android 8.0 to 10, so maybe just a factory reset from settings does it?
Click to expand...
Click to collapse
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.
blackhawk said:
I can tell that the AT&T variant of the 10+ a hard reset doesn't touch it. I found out the hard way.
Click to expand...
Click to collapse
I have no idea, T mobiles website just says to do it through factory reset in settings. I bought the phone from t-mobile