Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app
shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
This is total stock? As if factory image?
I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app
Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app
skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?
SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?
skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!
One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.
Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.
Related
Hey Guys,
I am having "Force Close" when I try to sync my contacts with google account. I am running stock build and not even rooted. Suddenly yesterday I had a force close and I tried to wait for a day, also restarted my phone twice between yesterday and today. Then I tried to dig into the problem and realized that it was a problem with contacts syncing. If I remove check mark from contacts and sync there is no problem. But when I try to sync contacts it gets force close.
I have plenty of apps on it and also plenty of customization. I do not want to do factory reset. I had set this phone up for about 25-30 days now. No problems untill now.
Please some one help me. Oh and it is my primary google account.
Anybody?
Sent from my LG-P999 using XDA Premium App
Somebody in this thread is saying that there is a problem with Google's sync, but I don't know if it is the same issue. Maybe try waiting it out for a day?
Also if you try a different Google Account does it have the same problem?
I don't know about that. As I have too many contacts. and my another email is just junk. It's only for fun stuff. So I can't check synching problems with that account.
Sent from my LG-P999 using XDA Premium App
if you are trying to sync contacts with your google.com account. google is having a global issue. I work for tmo so can confirm. no eta just keep trying.
I had this problem yesterday morning, but all has been fine since.
Sent from my LG-P999
I am still having that issue. I am willing to wait. But I really don want to factory reset.
Sent from my LG-P999 using XDA Premium App
Why is the last couple days my Gmail will not check for mew mail? Stock rooted with update done yesterday. I have to open Gmail and refresh and get all my mail I've been missing all day. Doesn't makes sense since it was working before the last couple days. I have 3 accounts setup to sync and none are working.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I'm also having issues with emails pushing to my Infuse. They show up on Sparrow on my Mac, but I have to manually check from my phone. I noticed this a couple days ago and again today.
My stock infuse is has also switched to only rerrshing gmail when I manually do it.
Have task killer, juice defender, sjd watchdog installed but I don't think that is the issue
sent from my fancy pants Samsung Infuse
Sorry for the off topic post guys.
reverendmilo said:
Have task killer
Click to expand...
Click to collapse
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
bigtoysrock said:
Sorry for the off topic post guys.
You do know you dont need that anymore? It does more harm than good. Not bad harm though.
Click to expand...
Click to collapse
I also have task killer, BUT, I do not have it running. Only have it in case I need to manually kill something.
One account had 1 email this morning, another I checked manually and one showed up. Not sure what to make of this.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Weird, my gmail is no longer updating automatically either. But it is working on my tablet.
EDIT: Well, I checked my account settings under Settings > Accounts and Sync and somehow my gmail, calendar and contacts magically got unchecked.
I had not heard that it does more bad than good, can you point me to a discussion thread on it?
I had someone else say the same thing about juice defender but did not get a explanation why either.
sent from my fancy pants Samsung Infuse
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Twice mine has reset its settings to not autosync
sent from my fancy pants Samsung Infuse
I've noticed that mine has stopped auto sync'ing as well around the same time everyone else despite still being set to do so and settings still in place verified. Stock non rooted here.
carhigh said:
Seems to be back to normal for me. Anyone else see it working correctly now?
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Click to expand...
Click to collapse
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Simba501 said:
I had this issue on my Inspire. I went to GTalk and apparently, I was signed out. I signed back in (as I believe this is how it communicates with google servers and syncs) and mine has been syncing correctly since.
Click to expand...
Click to collapse
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
carhigh said:
What the heck is gtalk? And whats it got to do with gmail refreshing on the phone. Ive never heard of gtalk !!! I googled it and came up a bunch of different things
All day today, no email. Manual refresh and a bunch of emails show up. This is annoying! I thought alot of my issues with the dell streak were solved by moving on but i guess i only moved onto different issues..... so annoyed
Click to expand...
Click to collapse
Google Talk. Google's chat service. It shows in your app drawer as "Talk". If you've ever noticed, when you access gmail on a computer, you're automatically signed into Google Talk. I was told a while ago in the past (when I owned a captivate) that Talk is what the phone may use to communicate with Google servers (makes sense), but not completely sure. By no means is gmail buggy or have issues because 99% of the time it syncs perfectly and without problems. My time period where it didn't sync was the first time it ever happened since I've had my Inspire (since February). My gmail has since returned to normal.
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Sent from the most interesting device in the world.
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
scottyb0721 said:
Still having issues with my Gmail syncing. I had no issues for the first few weeks I had phone, but now it is rare that push actually works. I have verified all settings are correct. I had issues on my iphone with email syncing also, so I changed to fetch emails every 15 mins on that to make it useful still. I don't see an option for that on the gmail app though.
Sent from my Samsung Infuse using tapatalk
Click to expand...
Click to collapse
That's really weird. The Gmail app has always worked for me, and very well at that (and on different devices). My GF's gmail app works just as well and she uses the Infuse. The only thing I can think of at this point is to go to the gmail application info page (via manage applications) and "clear data. Verify all of the settings again, reboot, and see what happens.
Simba501 said:
Do you have a task killer that's possibly interfering?
Are notifications enabled? (in gmail settings - "notify in status bar when mail arrives")
Click to expand...
Click to collapse
I do have advanced task killer but its not enabled at all. My gmail settings and notifacations are all set correctly.
Gtalk was logged in on my main account. I dont think that has anything to do with this problem though. I have 3 accounts setup and it worked fine for a little bit there before noticing the problem. If it was linked, i would have 3 loggins!
The gmail app has always worked fine for me also, UNTIL getting this phone! Sux
Simba501 said:
The only thing I can think of at this point is to remove the account completely (via accounts and sync), go to the gmail application info page (via manage applications) and "clear data", then set everything back up. And verify all of the settings again.
Click to expand...
Click to collapse
Oh yeah, you do know you can not remove the main gmail account?
carhigh said:
Oh yeah, you do know you can not remove the main gmail account?
Click to expand...
Click to collapse
Must have slipped my mind. Excuse me.
(previous post edited)
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
EDIT: Question answered.
carhigh said:
I was reading the help part in the gmail app and there is a long list. I guess clearing data is next for me. I just turned everything off and turned it back on. Ive rebooted today too.
Problems with sync, http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=113869&topic=21233
Click to expand...
Click to collapse
Well, good luck. Let me know what ends up working. Something will.
I have been having a serious ongoing issue with the Gmail app on my droid charge. Before I begin, know that I have experienced this across 3 roms (humble, gummy, infinity) and with two different droid charge devices. Basically, when I hit the send button on an email, it just grays out and doesn't do anything. This usually happens after 2-3 successful sends. It doesn't freeze or give any errors, the send option just becomes inaccessible. Choosing to send through the menu button option doesn't do anything too. The messages don't even go into the outbox, it just sits there and saves it as a draft after I exit. Please tell me I have just overlooked some obscure setting.
What I have tried to fix it unsuccessfully:
Clearing all data and cache for the gmail app
Uninstalling and reinstalling/updating the app
Removing the screen filter app from my phone (read about some possible interference with this app)
Wiping Cache and Dalvik via CWM
Restarting the phone, and also after each of the methods above
What has worked:
Wiping my phone via CWM or Odin (factory, not just cache and Dalvik) but this only works for the first few emails and goes back to the same issue.
I feel stuck and hate not sending emails. I know I can choose another app but I really just prefer the gmail app (that's not a crime is it?) Anyone else experience this? I have searched several forums and tried solutions listed there but with no luck.
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Tried that
diablospeed said:
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Click to expand...
Click to collapse
I have tried with my personal and work gmail accounts as well as my "former" account and all three experience the same issue. I thought of that as well. I feel like I have tried everything, multiple accounts, different settings, updates, removed other applications and whatever else I could think of. Thanks.
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
toby1064 said:
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Idk if you just ignored his OP or what but he already said he tried this.
Im in the same boat different phone. My gmail app doesnt send for me either on my galaxy s 2 att, or my iconia.
Edit: i just read a post somewhere that said if you have seal with root permissions than somereason it keeps gmail from sending... take away itsnroot privlages and reboot (this fix worked for me, hope it helps)
As far as seal goes i hope tthey fix this issue as i like that app
I had seal and experienced the same problem with gmail. Uninstalled seal and gmail worked again. Never could figure out why it was happening.
Sent from my SCH-I510 using xda premium
Seems to have worked for me too. Can't believe that was the issue. Thanks for everyone's help!
I really hope they fix that. Its okay though, I think seal was slowing my phone down a bit. Everything is much more responsive now.
Sent from my SCH-I510 using Tapatalk
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You need to open the keep app first, so it signs in to your account.
Krijs said:
So I've been playing around with my nexus 5 and overall I'm pleased so far, however whenever I try to add reminders via Google Now, I keep getting the message "can't reach Google at the moment" (see screenshot)
This happens on WiFi and mobile data and have rebooted the phone to check if that may solve it (never know...).
I can add reminders via Google Keep however being able to add reminders directly from the home screen simply by talking is so much easier than adding them via Keep.
I've tried looking through the Google product forums however the content never seems to load on the page.
Anyone know if the reminders issue is a common bug or if there's a fix available for this?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Ive been having trouble too including a friend of mine. Think its a wider problem
I have the keep app up and running (as mentioned in OP) but its still not working unfortunately
Sent from my Nexus 5 using xda app-developers app
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
I have the same problem
Boonyard said:
This happens to me, but it ONLY happens on wifi. As soon as I switch to mobile it works again.
Click to expand...
Click to collapse
If only it was the case, sadly it's the same over 3g for me.
You using gapps or standard gmail?
Only solution for me is to use my non gapps account for Google Now.
Sent from my Nexus 5 using Tapatalk 4
I had this issue when I first got this phone about 2 days ago. I just tried to set a reminder on wifi and it worked for me. The only thing that has really changed are just apps and a few reboots, maybe the reboots did it? I honestly tried it out of the box and my service kept disconnecting, after that reboot all my issues were fixed. Doubt thatll fix the issue for you but who knows lol. I am also rooted, if that makesa difference
No amount of rebooting or even resetting to stock has cured this for me. I think it's server side - something to do with how the N5 talks to gapps servers. Only some though as I've tested it successfully with a friend's account. Odd.
Sent from my Nexus 5 using Tapatalk 4
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Not necessarily, it works with some gapps accounts and not others. Doesn't work with mine but had a friend set up an account for me on his and it worked perfectly. Its a very odd problem.
Sent from my Nexus 5 using Tapatalk 4
Krijs said:
I'm using a gapps account. Guessing by the responses it's something to do with this then. Ah well, will sit back and wait for ol' googs to trickle it down to gapps users then.
Click to expand...
Click to collapse
I'm using a regular Gmail account I'm still having this issue. It has nothing to do with whether or not you're using a Google Apps account
Sent from my Nexus 5 using Tapatalk
xspyda said:
I'm guessing people having problems with this are using a Google Apps account?
I have exactly the same issue with my gapps account but when using a standard gmail account all works as it should.
As mentioned, I think this is a wider issue, affecting SOME gapps accounts when used in conjunction with the N5. I say some as I have had a friend set up a test account for me in his gapps and it also worked perfectly.
I have spent hours going through my settings but have so far drawn a blank.
If anyone knows what is causing this, please share!
Click to expand...
Click to collapse
I'm on a Google Apps account too. Tried adding a second account from the same domain and that wouldn't work, but added a straight gmail account and it was fine. Very frustrating! I can't see anything obvious in the apps dashboard that migth be causing it.
tried Adding and Removing all my Google accounts but no luck through that method either.
Hi !
Undigging a very old thread, but I have the very same problem : I can't add a Google Now reminder with my GApps account, "can't reach Google at the moment".
I created a dummy Google account and it worked without any problem, instantly.
This thread is one year old, and I have been using Google Now reminders for a very long time without any problem. This bug just appeared some days ago. So what has happened to my GApps account ?
Has anyone here been able to fix this issue?
Thanks !
I'm having the same issue as well. Lollipop Nexus 4.
I find it very weird that this issue seems to have been going on for so long, without one definitive fix appearing. It started for me yesterday; I don't know if it's coincidence, but I fired up an old phone linked to the same gmail account in order to wipe it prior to selling on ebay. Then soon after doing that, I tried to set a voice reminder on my Nexus 5, and I got this error. I have never had a single problem before, but now I get the problem irrespective of whether I'm connected via wifi or 3g, at home or at work. Normal gmail account.
Tried turning Google Now cards off and back on again, tried clearing some related caches, tried signing out and back in to the google account.
Anybody got any suggestions.
panzerboy said:
Anybody got any suggestions.
Click to expand...
Click to collapse
Yep, I have one.
My problem was solved by setting my search domain to google.com.
I am in Belgium, and the default search domain for the Google App is the local one (google.be). Changing this setting in the google app worked like a charm. Of course, I don't have localized search results anymore though.
This setting is located in the Google app, under Settings > Accounts & Privacy > Search on google.com
thewild said:
Yep, I have one.
My problem was solved by setting my search domain to google.com.
Click to expand...
Click to collapse
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
panzerboy said:
Damn, you had my hopes up, but it didn't work for me; I changed the setting from local domain (google uk in my case) to google.com, no joy. Thanks for the reply though.
Maybe it's a clue, others have also suggested changing the search language to English (US) worked for them, it does point to certain areas of functionality as the cause.
Click to expand...
Click to collapse
Yes, in my case the problem is a combination of using a Google Apps account (with my own domain), and using a google.be domain for searches.
It seems that there are a lot of different problems that end up with the same error message. For some people, as you mentionned, just turning off Google Now then on again simply fixed it.
I'll be in France in some days, I'll try to witch back to using the local search domain (i.e. google.fr), and see how it goes. My Google Apps domain is a ".fr" domain, so there might be something to investigate here.
I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
Sent from my SGH-M919 using xda app-developers app
Tru Drew said:
I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I'd personally check with the developer of the ROM you're using.
I'll try that but I personally think it's on Google's end. Cause it was acting like this on a different rom I was on, and now, all of a sudden my Play Store isn't syncing. I need to find a way to contact Google.
Sent from my SGH-M919 using xda app-developers app