I have been having a serious ongoing issue with the Gmail app on my droid charge. Before I begin, know that I have experienced this across 3 roms (humble, gummy, infinity) and with two different droid charge devices. Basically, when I hit the send button on an email, it just grays out and doesn't do anything. This usually happens after 2-3 successful sends. It doesn't freeze or give any errors, the send option just becomes inaccessible. Choosing to send through the menu button option doesn't do anything too. The messages don't even go into the outbox, it just sits there and saves it as a draft after I exit. Please tell me I have just overlooked some obscure setting.
What I have tried to fix it unsuccessfully:
Clearing all data and cache for the gmail app
Uninstalling and reinstalling/updating the app
Removing the screen filter app from my phone (read about some possible interference with this app)
Wiping Cache and Dalvik via CWM
Restarting the phone, and also after each of the methods above
What has worked:
Wiping my phone via CWM or Odin (factory, not just cache and Dalvik) but this only works for the first few emails and goes back to the same issue.
I feel stuck and hate not sending emails. I know I can choose another app but I really just prefer the gmail app (that's not a crime is it?) Anyone else experience this? I have searched several forums and tried solutions listed there but with no luck.
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Tried that
diablospeed said:
this sounds strange... have you tried to add a different google account to your phone and see if it has the same issue with sending? you could then remove the affected one and re-add.
this is the only way to point the finger at the device... if the alt works then its your gmail profile. if it doesn't then it could be the stock .apk for gmail.
Click to expand...
Click to collapse
I have tried with my personal and work gmail accounts as well as my "former" account and all three experience the same issue. I thought of that as well. I feel like I have tried everything, multiple accounts, different settings, updates, removed other applications and whatever else I could think of. Thanks.
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
toby1064 said:
Go to application data in the settings menu, find the gmail app and clear all of the caches you can. Re sync and it might work. I've had this issue and it cleared it up.
Sent from my SCH-I510 using XDA App
Click to expand...
Click to collapse
Idk if you just ignored his OP or what but he already said he tried this.
Im in the same boat different phone. My gmail app doesnt send for me either on my galaxy s 2 att, or my iconia.
Edit: i just read a post somewhere that said if you have seal with root permissions than somereason it keeps gmail from sending... take away itsnroot privlages and reboot (this fix worked for me, hope it helps)
As far as seal goes i hope tthey fix this issue as i like that app
I had seal and experienced the same problem with gmail. Uninstalled seal and gmail worked again. Never could figure out why it was happening.
Sent from my SCH-I510 using xda premium
Seems to have worked for me too. Can't believe that was the issue. Thanks for everyone's help!
I really hope they fix that. Its okay though, I think seal was slowing my phone down a bit. Everything is much more responsive now.
Sent from my SCH-I510 using Tapatalk
Related
I have Rooted EE4 Debloated 4.2.1 installed on my SamChg.
I am having a problem with GMail that nobody has fixed yet (or responded to much, darn it ).
In an attempt to fix my GMail problem, I was thinking of doing a Factory Reset. Would doing the Factory Reset still get me back to Rooted Debloated 4.2.1 with CWM and Voodoo?
P.S.: It sure would be nice if CWM Recovery was working, tho.
Thanks,
have you tried to uninstall gmail and reinstall it?
I just tried removing/reinstalling GMail, and it had no effect. I still get 2 notifications for each new GMail I receive - one with the default notification ringtone, and one with the ringtone selected in the GMail app.
Nobody else has responded much to my questions on this problem, so I figured I should reset my SamChg back to Factory Defaults and see what happens.
That should only blow about 2 hours of time to get back to where I am now
A factory reset does not get you back to a stock ROM, but it gets you to a fresh version of whatever ROM you have installed, and certainly may help your problem. That sounds like a specific issue on your phone, so that's a good troubleshooting step, though fairly heavy handed since it will reset everything on your phone. Have you tried just going in to your list of applications and clearing the data for GMail?
I tried clearing the settings, but it had no effect. When I re-enabled Gmail syncing, I got 2 notifications.
I actually don't think that doing the Factory Reset will solve the problem, but I don't know what else to do right now.
Sent via my Borg implant over the VZW network.
Do you have any other app setup to check your Gmail email? Or another address that email is forwarded to from Gmail that your phone is also checking?
imnuts said:
Do you have any other app setup to check your Gmail email? Or another address that email is forwarded to from Gmail that your phone is also checking?
Click to expand...
Click to collapse
Hi, imnuts - I don't have any other apps checking GMail when I am experiencing this problem.
On the other hand, the only way I have found to fix this problem - currently - is to:
Turn off GMail Sync (under Account Sync),
Freeze the GMail application, and then
Setup my GMail through the TW Email app (with "Push" delivery).
It's a mess I shouldn't need to do, and I also have much slower GMail delivery since I'm at Verizon's mercy as to when *they* want to "push" my email to me.
Also, I don't have any other emails routed to the GMail application.
¿GotJazz? said:
I tried clearing the settings, but it had no effect. When I re-enabled Gmail syncing, I got 2 notifications.
I actually don't think that doing the Factory Reset will solve the problem, but I don't know what else to do right now.
Sent via my Borg implant over the VZW network.
Click to expand...
Click to collapse
I'd consider the Factory Reset. I've seen stranger things fixed by that. If that doesn't work, reflash the ROM and kernel.
chadness said:
I'd consider the Factory Reset. I've seen stranger things fixed by that. If that doesn't work, reflash the ROM and kernel.
Click to expand...
Click to collapse
+1
The past couple of days I've been trying to figure out what/how to fix my framework crashes. I finally got to do a factory reset and I haven't seen any issues so far...
"Experience is what you get when you don't get what you want."
Well, I got some experience.
Doing a Factory Reset on the Debloated v4.2.1 is a VERY BAD THING.
There was virtually nothing available in the App Drawer (not even the Market). In addition, I can't get connected to the 4G network now. I get 5 signal bars, but it never connects to 4G (and, poorly to 3G). Not to mention all the FCs, so I won't mention them.
So, I ODIN'd to the EE4 DXC Voodoo, and it's better. But, I still can't connect to the 4G network.
Sigh.
OK - I got my 4G back, along with most (but not all) of my apps.
I also have the darned GMail double-notifications back, too.
I am running a CM7 on a Kindle Fire and until just a few minutes ago, everything was fine. But now my Gmail app won't send messages anymore. I can receive messages and it syncs fine, but when I press the send icon, it unhighlights the icon like I've clicked it, but it just stays on the page without sending. I've tried testing to send to several different email addresses and uninstalling and reinstalling but I can't seen to figure out why it's not working. I haven't been messing around with any setting lately.
Has this happened to anyone else? Anyone got any ideas about what to do?
Fixed It
As a last resort I uninstalled an app that I installed the other day (it was the only thing I can think of that was any different) and my Gmail worked again. The app was called Seal. It password protects apps. Gmail wasn't on the list to be protected, but I guess somehow that was interfering with it. I don't know. But my email works again so that's good.
you should try clearing all data and cache and maybe uninstalling and re-installing app.
The same problem. yes, you're right, Seal is the cause. But i need this app to protect some of my apps.
nogloww said:
As a last resort I uninstalled an app that I installed the other day (it was the only thing I can think of that was any different) and my Gmail worked again. The app was called Seal. It password protects apps. Gmail wasn't on the list to be protected, but I guess somehow that was interfering with it. I don't know. But my email works again so that's good.
Click to expand...
Click to collapse
Holy crap thank you!!!!!! This has been driving me nuts lately. I uninstalled Seal, and Gmail now works again.
Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
ulastua Guting,
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Forgot to mention - I did try clearing the email cache earlier but the option to clear the data is greyed out. I can however clear the data and cache for the exchange services, is that what you mean?
bon courage !
-------------------
Voyage Vietnam-Jonque Ginger Halong-Jonque Cai Be Princess
saucyzest said:
Peculiar problem, did some searching and there is very little out there. A small percentage (~10%) of my Exchange emails only load the first few lines of text and I don't get the option to load more details - i.e. I can't read more than a few lines of the email.
1) It occurs when there is an attachment or image involved, generally from a forwarded email.
2) I have tried changing fetching images on/off, and changing 'size to receive emails' to 'all'. Does not make a difference.
3) This is the VERY strange part: If I forward the email (that I can't fully view) to myself from my phone, I am able to view that newly forwarded message in it's entirety.
What on earth could be causing this? It is driving me CRAZY since I am very dependent on my phone for work. Would appreciated any input - thanks!
Other info:
Our Exchange email is hosted via InterMedia - I had zero problems with my DX. I also have an iPad that works seamlessly and my coworker has a DMAXX (running ICS) that works fine too. I'm 90% sure this is a phone issue and not a problem with the server.
Click to expand...
Click to collapse
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
jimmydigital00 said:
I had a similar problem. I had to change the text color and background color for the text to display again. For example I changed text to black and once I did that it was visible again. Eventhough the setting said it was black it was still displaying white.
Hope this helps.
Click to expand...
Click to collapse
Unfortunately I read this on another site, it does not solve the problem, thanks though.
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
unique77 said:
I would try clearing the data in your email app and setting up your account again to see if that helps. Otherwise maybe a factory reset would help. There are not any settings in the program that really apply to your issue. Back when I had an s2 my exchange just wouldn't load any emails.. then I updated to ics and email worked fine again. May be a chance this version of mail conflicts with your server as well. I say try clearing data then if not factory reset.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This appears to have worked, thanks! I still don't understand why it happened, I didn't change any settings prior to the issue coming up...
unique77 said:
I would just try a factory reset. When I was talking about clearing data I meant from the manage applications menu in settings. Usually when you clear cache you can still clear data too, that would make it to where you would have to set up the email again.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
Having the same issue as you. It's not every email and it's not just forwards or emails with images in the body of the email. Wish we could find a resolution as it's a pain to have to go back to my laptop just to finish reading an email.
saucyzest said:
Update - issue is still occurring, even after a wipe. Also it's not just with forwarded emails, received an original message this morning with the same problem.
Is anyone else having this problem? I called Samsung directly - they were worthless and told me to download a 3rd party email app - are you effing kidding me??? I've also spoken with InterMedia and they assured me it's not an issue on their end, but if NO ONE else is experiencing this, maybe it is something with my office's config. I just dont understand why the 2 other ICS devices we have work fine with it...
Click to expand...
Click to collapse
I had this problem. The cause (for me) was the Power Saving feature in the OS has an option to change the background color in email and internet to save power. This setting seems to override changing the background color from within the email application itself. Try turning off this feature in the Power Saving module or turning off the Power Saving Module and see if it works. I can't remember, but I believe it only fixed new incoming emails.
I thought the same about the Power Saving feature but I do not have power saving turned on and the issue is still there.
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
saucyzest said:
I don't either - do you have a hosted exchange or internal exchange sever? I am so beyond frustrated. So ironic that verizon locks the bootloader to provide better customer service, they too told me to download a 3rd party app.
Click to expand...
Click to collapse
We host our exchange server. It is odd because the problem you are describing was the exact same problem I was having with mine. I even adjusted the preview text for each email to 3 lines so I could read at least that much. I would be happy to share my email settings on my phone for my exchange account if you think it might help.
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
saucyzest said:
No I don't think it will help - I am 99% sure this is a Samsung issue considering you are experiencing the same thing on your own exchange server as my InterMedia hosted one. Argh, just got another incomplete email! Try forwarding the email to yourself (using the same account, to the same account) you should be able to view it that way.
I am going to try K-9 in the mean time.
Please call Samsung, the more people that have this issue the sooner they're hopefully fix it: 1-800-726-7864 - explain that you're not the only one, they thought I was crazy
Click to expand...
Click to collapse
Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
kent7978 said:
Sorry, but like I said adjusting the power saving options fixed my issue. I noticed the cause of the issue because if I went to highlight where the text should be it showed up. For some reason some of the settings were displaying white text on a white background instead of white text on a black background. Very weird. Hope you get it figured out.....
Click to expand...
Click to collapse
Ah sorry I got confused, thought it was tlbland who had replied to me, he was the one I wanted to contact Samsung. Unfortunately neither of us have power saving mode on. I wish that were the case. Part of the email is loading but not all of it. Thanks for the suggestion though.
tlbland0426 said:
We host our own exchange server as well. Never had an issue with any other phone I've had (OG Droid, HTC Incredible, DroidX, HTC Thunderbolt). Seems to be an issue with just this phone. Seems as if on other forums users are experiencing the same...can't post links as I haven't met my 10 posts yet. Some are saying Samsung are aware and supposed to fix it in an upcoming OTA.
Click to expand...
Click to collapse
tlbland - can you PM the other forums you've seen? I've done quite a bit of searching and haven't seen anything aside from the background color issue. Thanks!
Hi all,
Just got the nexus 5 and live everything about it except one thing, the email app. I can't tell if it's exchange services or the app itself, but "unfortunately email has stopped" keeps popping up randomly and will not stop. Another wrote thing is that the so manager will not let me wipe data (screenshot). Things I tried:
*rebooting
*deleting the apk through titanium, wiping data and reinstalling
Any ideas? I really need exchange email for work and it's driving me crazy.
Sent from my Nexus 5 using xda app-developers app
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
I have this problem with my Nexus 5 as well. It's been this way since I got it. Really, really annoying. This has been an ongoing problem for a while. I wish there was a fix....
Sent from my Nexus 5 using xda app-developers app
shotta35 said:
Seems you screwed up something with titanium so do a factory reset and flash back to stock and test it out then and see if it all works fine. After that then do some changes slowly to see if it comes back again to narrow it down?
Click to expand...
Click to collapse
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
This is total stock? As if factory image?
I don't think there's much you can do to fix the problem. There are a lot of people in the same boat. If you search Google, there are several posts about the same issue. Last time I checked, there's no fix.
Sent from my Nexus 5 using xda app-developers app
Yeah, factory image and it still didn't work.
I just ended up flashing twrp and cataclysm ROM and that fixed it.
Sent from my Nexus 5 using xda app-developers app
skyo12 said:
I just wiped, flashed factory image and factory reset the phone and still getting these crashes and it is still not letting me wipe data from the app manager...
Any other suggestions? Right now, I'm going to try to delete the exchange accounts but it's not even letting me delete accounts!! I'm going to try to switch to ART to see if that helps at all, and will give an update.
Any other email clients for android that support exchange?? I'm lost at this point and I really tried everything I know before posting.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I'm using Touchdown (https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid) from Nitrodesk.
Works perfect for my needs
Had battery drain issues with the stock exchange app, so I switched to Touchdown
Hope this helps for you as well
EDIT:
Just read your later post that you switched ROM
cheers
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Just an update, the new ROM solution was working for a few hours but starting to have issues again with "unfortunately email app has stopped working" errors.
I think it has to be how my exchage accounts are setup:
- One gmail account on IMAP
- 3 Exchange accounts on push notifications and sync all mails
Outside of that setup, nothing special. Anyone experiencing the same?
SamBG said:
I m experiencing another issue..!!
I get couldnt sign-in error!!
Any solutions for this!!
Dont frget to press the THANK button!!!
Click to expand...
Click to collapse
Can you elaborate your issue?
skyo12 said:
Can you elaborate your issue?
Click to expand...
Click to collapse
Now frm some hours i didnt get this error....now workin cmpltely fine!!
Thanks
Dont frget to press the THANK button!!!
One last update (unless it creeps up again). I switched the syncing of emails to date back 30 days instead of "All" and that fixed the "unfortunately email has stopped" messages completely. The HTC One email client never had that issue so I assumed that wasn't the problem but I guess the email client on this phone is a bit more sensitive.
Ok, the problem crept back up again... the error message keeps coming back, and in the app manager, the "clear data" button is greyed out so you can't even start over unless you remove all the accounts.
I would like to ask anyone that has working exchange accounts (multiple) on the native email client share their setup and the app versions etc.
I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
Sent from my SGH-M919 using xda app-developers app
Tru Drew said:
I'm having a problem with my account syncing to my phone. When I go into my sync settings I get the, "Sync is currently experiencing problems. It will be back shortly." error at the bottom. I receive emails and am able to go on the play store just fine, but everything else isn't really working, especially my calendar.
I've recently changed roms-from Bam Android to Pacman-but I've had this problem for about a week before I changed, and its been almost two weeks now.
I've tried everything. Factory reset, disabling and re enabling accounts, clearing caches, downloading third party apps. But my calendar and contacts still won't sync-though I don't really care about the contacts one. In fact calendar isn't even in my sync list to be checked. Why is that? And can someone help me?
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I'd personally check with the developer of the ROM you're using.
I'll try that but I personally think it's on Google's end. Cause it was acting like this on a different rom I was on, and now, all of a sudden my Play Store isn't syncing. I need to find a way to contact Google.
Sent from my SGH-M919 using xda app-developers app