My sons note 5 took an update the other night, woke up to just the Samsung Note 5 screen and it was very warm. We couldn't get it to turn off, it would just vibrate once then go right back to this screen. I hooked it up to my laptop and odin 7.0 back onto it. Everything went as it should have and it said Passed but still the same one vibrate and Note 5 screen. It at least has a maintenance menu now that allows me to turn off the phone, though the other options don't work (safe mode, clear data, reboot normally). Messing with it I triggered the custom logo with the unlock sign on Note 5 screen so now Samsung and Verizon are not much help. Any thoughts on what it could be or what to try next?
Related
Hi all,
my brand new Galaxy Note 10.1 won't boot and it seems like it is not charging.
The first time I turned it on the screen lid up with a colourful snow image and stayed like that until I turned it off.
Subsequently the tablet wouldn't turn on.
I have tried a different charger but with no luck.
However after trying to reset the device (power + vol up) and playing with the power on button for awhile, I did manage to get the Galaxy Note 10.1 boot screen to show, but it was just stuck there and eventually it turned off.
Incidentally, I bought the device from Currys in London Victoria on Sunday and I live abroad, so I have no way of going back to the store for a replacement. Any ideas of how to get it replaced or repaired? It's only 2 days old
Thanks in advance
Acoman said:
Hi all,
my brand new Galaxy Note 10.1 won't boot and it seems like it is not charging.
The first time I turned it on the screen lid up with a colourful snow image and stayed like that until I turned it off.
Subsequently the tablet wouldn't turn on.
I have tried a different charger but with no luck.
However after trying to reset the device (power + vol up) and playing with the power on button for awhile, I did manage to get the Galaxy Note 10.1 boot screen to show, but it was just stuck there and eventually it turned off.
Incidentally, I bought the device from Currys in London Victoria on Sunday and I live abroad, so I have no way of going back to the store for a replacement. Any ideas of how to get it replaced or repaired? It's only 2 days old
Thanks in advance
Click to expand...
Click to collapse
plug it into the computer with ODIN running and see if it can recover your tablet
"colourful snow image" wtf.
Talk to the store on the phone, send it back via dhl or some other service.
When trying the odin stuff, check the flash counter... if you can connect with odin you will be able to flash a stock firmware, be careful to choose the right one for your device on sammobile.
khanh1289 said:
plug it into the computer with ODIN running and see if it can recover your tablet
Click to expand...
Click to collapse
Unfortunately the device is not even recognised on any PC I've pluged it to, so it seems to be completely dead.
Thanks for your help though @khanh1289 & @KoRoZIV
Did you tried to put it in download mod or recovery? To be recognized by Odin you have to start with power+volume down, to get in the stock recovery for data wipe power+volume up.
Edit : nvm, I see that you tried... sorry it's dead, I hope you can exchange it.
Sent from my GT-N8010 using Tapatalk HD
Ok so I got this phone in December and it worked fine until about last Sunday. I was playing candy crush and my phone froze. I couldn't turn it off or exit candy crush so I took the battery out. I then put the battery back in and turned the phone off. The phone was on the black screen saying Samsung and it had the Samsung mobile website under it. 10 minutes later the phone slowly started to get through the animated Samsung logo and it didn't make the sounds it usually would when it would go through that part. Then the phone was stuck on the S and it kept going from plain white to a purple blue color. It stayed on the S for about another 10 minutes and then the phone was finally finished booting and it went to the slide to unlock screen. The slide to unlock does not work at all. I even took my screen protector off and tried to unlock it and that didn't work either. It I slide the keyboard out the phone will slowly realize that I pulled it out and will like 10 seconds to turn the screen sideways. If I take the battery out and try to turn the phone on again it will slowly boot again like I just explained and then I still won't be able to slide to unlock. I had gotten into the Android system recovery 3e and selected the reboot system now option and it didn't help at all. After rebooting the system the phone booted very slow again and when it finally got to the slide to unlock screen, it would not even recognize that I touched the unlock. I have also cleared cache partition and done a factory reset and still the phone was very slow to boot and would not let me slide to unlock. I have not used my phone is a few days and I really want to fix it. I brought the phone to a Sprint store today and they said they didn't know why the phone was acting this way and that they didn't know what to do. Does anyone know something that they didn't know at the store that can help me start using my phone again or something that will help finally be able to use my phone?
Hi guys,
I own a Google nexus 5 for about 14 months now and today he suddenly died on me, I was browsing the web when suddenly the screen went dark, I put it in a charger and it kept booting up again and again, I couldn't even get in some sort of recovery system because by the time I wanted to select something it booted up again. At home I tried everything using NRT (Nexus Root Toolkit) but it keeps saying my phone isn't in bootloader mode which is obviouly..
I could really use some help right now, I don't now if it's a software or hardware problem.
It is an international 16 gb nexus 5.
Thanks
Loop
I had that happen once when the battery was really dead, I ended up holding the power and volume down button until it went to bootloader mode then plugged in power from wall unit charger then left it to charge full
Restoring s6 edge wont work
I try to restore my phone and when I do it from settings factory data reset it turns off the phone and doesn't turn on until i hold the power button when I do a hard reset i turn off the phone held power volume up and home and it just keeps on the s6 screen where it says samsung galaxy s6 edge custom powered by android then after 10 seconds the home and back buttons flash like 3 or 4 times then it freezes for like 2 minutes then the screen flashes bright white with son other colors mixed in for a millisecond then turns off immediately and won't turn on but after holding the power for a moment and letting go the phone lights up 10 seconds after i let go and the phone boots up like nothing happened I tried before i rooted it and it wouldn't work my warranty is obviously voided since it's rooted and I'm mad that that's the reason I rooted is to get twrp or cwm and they don't support my variant its a galaxy s6 edge cellcom SM-G925R6 on android 5.0.2 and I want to reset since it's been having performance issues, anyone know what the heck I should do? Bottom line it won't go to recovery menu, but for some reason download mode works just fine. I feel like crap since it's not a cheap phone and I messed up my warranty trying to fix this thing. Phone still works as it did but it just needs to be reset since it gets slow.
Hi,
I see that you're familiar with your devices section and Q&A section. That is where you can browse or ask for help. :good:
XDA Assist is here to help navigate the site, not for support.
Good luck!
Thread closed.
I have a AT&T Samsung Note 5 that recently broke. Screen is shattered, screen won't turn on,but the phone still turns on but stuck on boot loop. I keep hearing the AT&T intro sound,but its broken like the sound skips. After a minute or two it I will hear it again. Sounds like a boot loop.
I'm on a stock factory rom, not rooted.
I did setup a finger print security on the phone.
I see a blue led light on top of the phone.
I tried using findmymobile from samsung didn't work.
However I did something else. I pressed the home+volume up and power button. I hear a usb sound and installing devices. It then show installing gadget serial
what does that mean?
I simply need to recover my files before I sent it out to my insurance. I am getting a new phone from them,but I need to get my stuff off this phone before I sent it out.
What can I do?