[Q] Samsung Epic 4g processes very slow! Help please! - General Questions and Answers

Ok so I got this phone in December and it worked fine until about last Sunday. I was playing candy crush and my phone froze. I couldn't turn it off or exit candy crush so I took the battery out. I then put the battery back in and turned the phone off. The phone was on the black screen saying Samsung and it had the Samsung mobile website under it. 10 minutes later the phone slowly started to get through the animated Samsung logo and it didn't make the sounds it usually would when it would go through that part. Then the phone was stuck on the S and it kept going from plain white to a purple blue color. It stayed on the S for about another 10 minutes and then the phone was finally finished booting and it went to the slide to unlock screen. The slide to unlock does not work at all. I even took my screen protector off and tried to unlock it and that didn't work either. It I slide the keyboard out the phone will slowly realize that I pulled it out and will like 10 seconds to turn the screen sideways. If I take the battery out and try to turn the phone on again it will slowly boot again like I just explained and then I still won't be able to slide to unlock. I had gotten into the Android system recovery 3e and selected the reboot system now option and it didn't help at all. After rebooting the system the phone booted very slow again and when it finally got to the slide to unlock screen, it would not even recognize that I touched the unlock. I have also cleared cache partition and done a factory reset and still the phone was very slow to boot and would not let me slide to unlock. I have not used my phone is a few days and I really want to fix it. I brought the phone to a Sprint store today and they said they didn't know why the phone was acting this way and that they didn't know what to do. Does anyone know something that they didn't know at the store that can help me start using my phone again or something that will help finally be able to use my phone?

Related

[Q] Is my phone bricked?

I have a samsung galaxy S from T-mobile, It became unresponsive and it started for no reason.
It is a locked , never rooted no firmware or software updated ever. Just had some Apps from marketplace though no new apps recently.
this is what happened. I left it for charging and the battery was dry. i gotta a call, so disconnected a/c charging and I could not swipe answer button and the phone kinda went to freeze, then screen went black. I took the phone connected for charging and after some time tried to hit power button , it starts the flash logo and t-mobile logo screen and then to the home screen which was black except for some icons in the top toolbar.
so i started again and went on like 4 times and i gotta screen like ( i think downloading screen ) . thats it . THe phone never charged or started again, I tried 3 button combos and all the basic recovery steps for this and not worked. I have been hunting for answer last couple of days before deciding to write my own thread. I am now convinced my phone is fully bricked , what should i do now?
So you think your bricked... Well good thing is your not bricked.
The information you gave us is not very clear.
I would take a guess and I would say its the battery. Replace the battery with a new one.

My phone is going bananas!!!

Started having display problems earlier last month. When i press any of the keys to turn the screen on, sometimes the screen would stay off and the buttons on the bottom of the screen would light up. If i pressed the power button again the button lights would turn off.
I would have to wait several minutes or often times pull the battery for the screen to turn on again.
I deleted ALL apps I was running and it still happened
I then decided maybe it was my ROM/Kern. so I wiped everything and flashed Pac man.
Still had the same problem so I decided I would go back to stock and attempt to lock the bootloader.
This is where my phone started acting like a 7 year old child.
In download mode the screen would stay black, but when i plugged it into the computer it showed up. even in Odin the ports would show up.
So in all my infinite non wisdom I decided to blind flash. All was going well until the end where instead of "PASS" it said reboot and kept ground hog daying on me.
then the reboots stopped. and the awesome "PASS" words showed up with a green background on odin. SUCCESS...
NOT! what a tease!
I cant get into download nor recovery mode since my screen doesnt turn on. When I boot I hear the stock boot sounds etc but the screen wont turn on nor will the buttons light up.
I've read numerous reports on the S3 just black screening on people (makes me wish I kept my galaxy nexus instead)
Now before I call in for warranty (i dont believe the phone is bricked?) will it matter if my bootloader is unlocked?
in all honesty I believe this issue is from the phone and not me flashing roms etc. but most of the members on here are much brighter and more aware of these issues so I'll let you guys decide.
Anyone else hear of this issue or am I the lone ranger here?
Thanks in advance everyone :good::good::good:
UPDATE: Phone screen turns on but stays forever on the 4G LTE rave party light show boot up animation lol Merry xmas to me i guess!
xyourlocaldjx said:
Started having display problems earlier last month. When i press any of the keys to turn the screen on, sometimes the screen would stay off and the buttons on the bottom of the screen would light up. If i pressed the power button again the button lights would turn off.
I would have to wait several minutes or often times pull the battery for the screen to turn on again.
I deleted ALL apps I was running and it still happened
I then decided maybe it was my ROM/Kern. so I wiped everything and flashed Pac man.
Still had the same problem so I decided I would go back to stock and attempt to lock the bootloader.
This is where my phone started acting like a 7 year old child.
In download mode the screen would stay black, but when i plugged it into the computer it showed up. even in Odin the ports would show up.
So in all my infinite non wisdom I decided to blind flash. All was going well until the end where instead of "PASS" it said reboot and kept ground hog daying on me.
then the reboots stopped. and the awesome "PASS" words showed up with a green background on odin. SUCCESS...
NOT! what a tease!
I cant get into download nor recovery mode since my screen doesnt turn on. When I boot I hear the stock boot sounds etc but the screen wont turn on nor will the buttons light up.
I've read numerous reports on the S3 just black screening on people (makes me wish I kept my galaxy nexus instead)
Now before I call in for warranty (i dont believe the phone is bricked?) will it matter if my bootloader is unlocked?
in all honesty I believe this issue is from the phone and not me flashing roms etc. but most of the members on here are much brighter and more aware of these issues so I'll let you guys decide.
Anyone else hear of this issue or am I the lone ranger here?
Thanks in advance everyone :good::good::good:
UPDATE: Phone screen turns on but stays forever on the 4G LTE rave party light show boot up animation lol Merry xmas to me i guess!
Click to expand...
Click to collapse
im bout to try to take mine into verizon tomorrow before i call samsung for that exact reason. unlocked bootloader/flash counter. ill update tomorrow.

Damn phone stuck in bootloop!

Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
thomasanderson said:
Came home from work yesterday and the Pure XL was dead, said it needed to be charged. Never happened before but I figured whatever and plugged it in and went to sleep. Woke up this morning and powered on the phone and the all white BLU splash screen came up and then the phone went off. Came on again and the all white BLU splash screen came up and went off. Ive tried holding down the power button for over a minute. Tried holding the power button and volume keys to boot into recovery from 10 seconds to 2 minutes, nothing stops it! It just keeps rebooting. This has been my apprehension towards purchasing phones with non removable batteries. The boot recycle happens about every 15 seconds and the phone vibrates everytime it boots up for the past 2 hours. Its getting very annoying and there is no way to make it stop. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Plug it into your computer (you'll notice that there will be a longer black screen in-between the bootloops) and hold down the power button for at least 10 seconds or more, then release it after the next vibration and the white BLU screen shows up. It might take a couple of tries.
If you manage to boot into at least recovery but can't boot into the system, then try clearing your cache/dalvik cache and try rebooting into system again.
If all of the above doesn't work for you, then your boot.img/system has gone bad, and you'll have to flash the stock images with SP Flash Tool (both of which can be found on other posts on this forum).
follow the instructions on the SP flash tool thread... sounds like what happened to me after bad flash... theres a lot of information in that thread that will set you up...
Thanks for the quick replies guys. The PC trick didnt work at all. I just called BLU and asked for a replacement(havent heard back from them ironically). I put the phone in the basement so I wouldnt have to deal with that incessant buzzing every 15 seconds. Eventually the battery died. Since I had it powered off finally, I plugged it in for about 10 minutes to give it enough of a charge to power on but not stay on to buzz for another 2 hours. This time I powered it on using the master reset button combo and was finally able to wipe the cache and restart the phone. Took a good 4 or 5 minutes to boot after that, but everything has been fine since. Really dont know what initially caused the issue, never happened before. Good thing too, cause BLU told me that they would send me a RMA within the hour and I still havent heard from them. Think this will be my last BLU phone. Thanks for the assist.
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
bolanoboyboom said:
My phone Is stocked without root or Twrp. And I find my self having a bootloop once a month for an odd reason. This forces me to take bat out and put it back in or just let it loop til battery dies
Sent from my PURE XL using XDA-Developers mobile app
Click to expand...
Click to collapse
??????
My phone is basically out of the box and I'm getting boot loop problems when I first boot. This happens like once a month
Sent from my PURE XL using XDA-Developers mobile app
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Update
num1greeter said:
This happened to me for first time yesterday. Bought the phone earlier this year and everything worked fine. I restarted the phone because my sound recorder app froze up twice on open and the infinite boot started until the battery died. Tried the {power}{vol up} thing, didn't work to stop it, so I put it in my car and went back to the conference I was attending. Battery was dead when I got out. Contacted BLU by phone and they started a ticket for me, but I figured I'd see if other people were having this issue and learn what they did because I'd rather not be out of a phone for however long it takes for BLU to replace mine. Stumbled on this page. I never rooted my phone. And BLU only sent one wireless update since I've had the phone. I'm trying to get into the menu by connecting to the computer. Worked the first time, I cleared cache, and tried to backup my files, but I'd taken out the SD card in expectation of sending it to BLU. So, Powered off the phone, put the card back in, and now I haven't been able to get the menu back. Still working on it, if there are any suggestions anyone drops on me before Tuesday when I'll likely ship it (or at least hope to because I'll be yelling at them Monday), I'd appreciate it.
Click to expand...
Click to collapse
I tried to flash the phone, but the bootloop apparently wouldn't allow that. I had 0.0% progress after 3 hours. I then tried to go back into the menu you get from {Power}{Vol UP}: still no go. So, I started to take the phone apart again to get ready for shipping. The battery was still low so it didn't take long for it to die after I unplugged it from the computer. Out of curiosity, I tried to repeat finding the menu like I did earlier that day (conditions were that the phone had no charge when I connected it to the computer, and my SD card was removed.) No go. But, then I hit {Power}{Vol Up}{Vol Down} just to see what happened, and boom. My phone loaded up. No loop... Figured somehow the files had copied and the status bar was wrong. Turned the phone off, put my SD card back in and turned the phone on. Loop reappears ...I waited for the phone to die again, took out the SD, attempted to turn it on and the loop was there. Connected it to the computer and hit all 3 buttons, and the phone loads up. So, now I'm confused. Is there any way that the problem is some crappy connection to the SD?

Nexus 6p and 5 bricked back to back.

Hi all. The struggle is real with me and the nexus devices these last couple of weeks. I had a rooted nexus 6p which I had recently updated to 7.1.1 and everything was seemingly working fine. One day randomly I picked up the phone and hit the power button to see what time it was and it rebooted . . . . and never stopped rebooting. I was able to get it to hold still on the bootloader menu but I couldn't boot into recovery or anything else. I tried reflashing everything and it seemed to take that just fine but still would not boot properly. Just the endless google screen followed by a brief flash of the android colors starting and then rebooting back to google screen. After hours of research I caved and called customer support and they told me to ship them the phone and they would send me a refurb. I still haven't received that one back yet but while I'm waiting I have been using my old nexus 5. It is stock firmware, never been rooted or anything. I popped my sim card in there and have been using it for about a week with no problems at all. . . . until tonight. The phone was in my pocket and I felt it vibrate, pulled it out and it starts happily rebooting itself from google screen to brief flash of colored android circles and then back to google screen. I can't get the nexus 5 to sit still on the bootloader menu. The bootloader pops up and immediately goes away before I can do anything and goes back to google screen for another 47000 rounds of rebooting.
So I'm having a hard time believing its a coincidence but I have no idea what is going on? I'm concerned that if I do get a fresh 6p back that I will brick that one as well. Could there be something on the sim card that is carrying over? Or perhaps some of my google settings or apps I have that are causing the problem? I have put the sim back in an old iphone but I'd like to get rid of that crap as soon as possible. Not a fan.
Any ideas on whats going on here? Any help will be greatly appreciated!
Thanks for your time
Chris

Phone got stuck in a boot loop but is now powered off, not sure what to do now

I have only had it for about 16 months now. It is a MetroPCS GS7 so it's a T-Mobile variant if that matters. Never been rooted or modified in a similar way. The same thing happened with my previous phone, a GS4 which never got fixed. I was just using a video downloader app when it suddenly restarted. It only shows the first screen for about 5 seconds then restarts. I have some experience using ODIN and flashing ROMs but I don't know what I should try with a GS7.
After a few tries to get it into recovery, this is what happened. The blue recovery message in the top left showed up but I didn't let go of the buttons this time. Then this rotating white circle showed up and said something like "applying system update". After about 20 seconds then I got a screen with the dead android and it said "no command" below it. Then I don't know what happened but then suddenly the recovery menu showed up. So I picked to just power off so it is just turned off now and no longer in a boot loop. I don't know what to do from here. I won't turn it back on until I get advice on what to do next.
If you just want to fix it without worrying about losing data, see if you can get it onto download mode and full a full stock flash with all 4 firmware files in Odin.
If anything is corrupt, Odin should give you an error message which might be enough of a clue as to where to look next.
OK so I flashed it once and it didn't work, it was still stuck. After that I just gave up on keeping anything and wiped all data. I flashed it a second time and it still got stuck, but after about 10 restarts it finally worked. However it is now on the T-Mobile firmware instead of the Metro PCS one and also I am having weird problems now. I would like to go back to the Metro PCS however I cannot find any firmware for a G930T other than T-Mobile. The problems I have experienced so far is the auto brightness does not work anymore, I have to manually set brightness even when it is switched on, the screen turns on for a few seconds when it's done charging now, and also I restarted my phone to fix an app and then it got stuck in a loop again. It took 10 restarts then worked again, but that is still a problem. I don't even know if I should still be wasting my time trying to fix this. I really don't want to buy a new phone right now but I also feel hopeless in fixing this one.

Categories

Resources