No signal - Google Pixel Questions & Answers

Hello. So I bought a google pixel from Gumtree, and it was sealed in the box, unopened. I've tested it when I bought it, and I had signal and 4g internet. However, when I got back home its just says emergency calls only. The device was never registered with any google accounts, not even mine. Can anyone suggest anything? Cheers
Sent from my HTC 10 using Tapatalk

You should contact your cell phone service provider.

krelvinaz said:
You should contact your cell phone service provider.
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I tried with another sim from a different network and it still doesn't work..

Call your service provider and ask if the imei is blacklisted. It's possible the phone's been reported stolen.
Sent from my Pixel using Tapatalk

Electroz said:
Call your service provider and ask if the imei is blacklisted. It's possible the phone's been reported stolen.
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This

If it was originally purchased on a contract from EE, the buyer does not own the device for 6 months and thus does not have the right to sell it. It is listed on EE contracts. Also they are covered by Asset Watch which specifies the buyer may not have legal title to the device.
What this means I believe, is that if someone gets the Pixel on contract, then does not pay the bill, the device would be blocked.
Maybe it was an EE device ? If not i'm unsure but does sound blocked to me.

Electroz said:
Call your service provider and ask if the imei is blacklisted. It's possible the phone's been reported stolen.
Sent from my Pixel using Tapatalk
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I was talking with a guy from a phone shop and this is possibly the issue. Is there anything I can do to make it work again? Damn I paid so much money for this phone..
subhani said:
This
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Sent from my HTC 10 using Tapatalk

Blue305 said:
I was talking with a guy from a phone shop and this is possibly the issue. Is there anything I can do to make it work again? Damn I paid so much money for this phone..
Sent from my HTC 10 using Tapatalk
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Sorry man. If you bought it used and it's backlisted, your only option is calling the police to let them know you were sold a stolen device to see if they can do something about it. But it's also possible it's not stolen. It's possible someone defaulted on a cell contract and the provider blacklisted it for that as well.
So basically. Nothing you can do.
Sent from my Pixel using Tapatalk

Electroz said:
Sorry man. If you bought it used and it's backlisted, your only option is calling the police to let them know you were sold a stolen device to see if they can do something about it. But it's also possible it's not stolen. It's possible someone defaulted on a cell contract and the provider blacklisted it for that as well.
So basically. Nothing you can do.
Sent from my Pixel using Tapatalk
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Oh I see.. Well thanks a lot for your answers man... Unfortunately I don't see any chance I'll get my money back... Lesson learned
Sent from my HTC 10 using Tapatalk

Related

I need a dummy esn

Hello everyone,
I couldn't wait to upgrade to the Thunderbolt but unfortunately I was still under contract so I just added another line to my account.
Long story short is I'm selling my other line (including my old droid 2 to sweeten the deal) However, until the line sells I'd like to put a dummy ESN on it. If anyone has an old and/or broken phone that they're not using anymore please PM me the ESN number. I would be very grateful and it would save me a little money.
thanks
13800000400
Just call cust service and they will give you one
Sent from my SCH-I800 using XDA App
baaadandy said:
13800000400
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This one didn't work
civichater said:
Just call cust service and they will give you one
Sent from my SCH-I800 using XDA App
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They apparently won't do this anymore and they said I had to find my own I'm pissed off because I called in a few weeks ago and they told me this was possible. So please anyone with an old verizon phone. It would be a great help to me thank you.
Worse comes to worse grab yourself a $15 prepaid phone then just return it.
Sent through PNB Rapid Remit on my Thunderbolt
I dont understand the point?? Even with a dummy esn..your still payin for line. No? What am I missing?
suzook said:
I dont understand the point?? Even with a dummy esn..your still payin for line. No? What am I missing?
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yes but I don't pay for data and other features on the line.
EDIT: the phone doesn't even have to power on it just has to not be on any lost/stolen ESN list.
contractcooker said:
yes but I don't pay for data and other features on the line.
EDIT: the phone doesn't even have to power on it just has to not be on any lost/stolen ESN list.
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I thought with a smartphone contract, you are locked into the data plan? Correct me if im wrong.
suzook said:
I thought with a smartphone contract, you are locked into the data plan? Correct me if im wrong.
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you are wrong.
EDIT: well not exactly wrong. You need to have data on smartphones but if you change the ESN on the account to a non smartphone the data package gets removed.
contractcooker said:
This one didn't work
They apparently won't do this anymore and they said I had to find my own I'm pissed off because I called in a few weeks ago and they told me this was possible. So please anyone with an old verizon phone. It would be a great help to me thank you.
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Call 611 back and try again. If not I have seen lots of cheap VZW phones on ebay...like $15-$20. They should work.
Just sent you a PM.
Or ask someone selling a phone to verify its a clean esn....not sure if that would affect the phone being sold though.

my one s blocked with IMEI number ?

so my phone lost signal and i called t-mobile and they told me that my phone got block my imei number has been blacklisted i didnt even know they do this thing on tmobile i payed 450 dollars for my phone and i dont know waht to do because i bought it from some guy on GL if anybody works in tmobile that cant help please do
Ek07 said:
so my phone lost signal and i called t-mobile and they told me that my phone got block my imei number has been blacklisted i didnt even know they do this thing on tmobile i payed 450 dollars for my phone and i dont know waht to do because i bought it from some guy on GL if anybody works in tmobile that cant help please do
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That's very sad, but there's probably nothing you can do except using a different IMEI and just using your SIM card in the One S.. blacklisted IMEI is blacklisted. There's a possibility it was marked stolen or lost, possibly for insurance fraud (claim as stolen, get new device for ~$100, sell 'stolen' device for $450, profit), or possibly for non-payment of bill..
linds6630 said:
That's very sad, but there's probably nothing you can do except using a different IMEI and just using your SIM card in the One S.. blacklisted IMEI is blacklisted. There's a possibility it was marked stolen or lost, possibly for insurance fraud (claim as stolen, get new device for ~$100, sell 'stolen' device for $450, profit), or possibly for non-payment of bill..
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yea i guess thats what happended it worked for a month now is gone , but how would i get a diif imei number i think thats impossible
You cant get a different imei. Long story short you are screwed. Try to sell the device for $200 the most that you can get
dude that is terrible !!
I would hunt that seller down and kill him, Or ring the police on him..
Try explaining to the carrier that blacklisted the phone whats happened, they will know who the previous owner is and they can get him done for fraud
I wouldn't just accept whats happened !! no way, not after paying $450
Or unlock it and use it on att :/ I hope this doesn't happen to me I've just traded my note plus a few.bucks for a.one s its been a week so far way to.many shady people now a days , but what I don't get if.u where using it for a.month shouldn't that imei be under Ur plan ?
Sent from my HTC One S using xda premium
funziebear said:
Or unlock it and use it on att :/ I hope this doesn't happen to me I've just traded my note plus a few.bucks for a.one s its been a week so far way to.many shady people now a days , but what I don't get if.u where using it for a.month shouldn't that imei be under Ur plan ?
Sent from my HTC One S using xda premium
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I agree. I am assuming you called tmo to activate the new microsim card when you got the phone. And when you activated, that imei should have been put on your account. I suggest you ask tmo to clarify how this happened.
chem.manish said:
I agree. I am assuming you called tmo to activate the new microsim card when you got the phone. And when you activated, that imei should have been put on your account. I suggest you ask tmo to clarify how this happened.
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yea this a new thing i was reading once the phone is blacklisted all major carriers in the us will block it , i did call they just said to return it back to the store where i bought it smh they said they cannot do anything about it
Ek07 said:
yea this a new thing i was reading once the phone is blacklisted all major carriers in the us will block it , i did call they just said to return it back to the store where i bought it smh they said they cannot do anything about it
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I would push it further with T-Mobile. I would ask to talk to a manager, and that manager's manager. Tell them you want to know who reported it lost/stolen so you can call the police for fraud. I would also insist on them telling you WHEN it was reported lost/stolen. If it was AFTER you activated the phone on your account then you need to know who reported, again, to report to the police.
I don't suppose you did any type of hand written receipt did you? I NEVER deal on craigslist (accept to sell). Ebay only, they have buyer protection.
EDIT: Then again, there may be privacy reasons that they cannot tell you who reported. Just sucks. You got the guys number still?
Always a danger buying a secondhand phone on Ebay or any other aution style site,
"Selling my Upgrade" then they claim on insurance then get another phone....big win for these people
How did you pay for it? and as someone else posted...did you get a receipt?
frazzeld said:
Always a danger buying a secondhand phone on Ebay or any other aution style site,
"Selling my Upgrade" then they claim on insurance then get another phone....big win for these people
How did you pay for it? and as someone else posted...did you get a receipt?
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Ebay, payed with Paypal, has buyer protection. If fraud is involved, you can get your money back.
Craigslist, screwed.
setzer715 said:
Ebay, payed with Paypal, has buyer protection. If fraud is involved, you can get your money back.
Craigslist, screwed.
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45 days protection with PayPal and usually say buyer eligable for protection on your transaction....I notice a few adverts are appearing with Bank Transfer
If it was.sealed and never activated can it still be.reported ? Isn't that even more of a danger ?
Sent from my HTC One S using xda premium
If what was sealed ? The phone ?
Surely the OP can get a solution to this !!
Im so gutted for him
Yeah my case sounds a lot like something posted above guy said it was an upgrade but he wanted a note he had two one was open to register the sim and the other he said he just kept old sim for the note when I openes it everything was fresh never touched the stickers didn't look like they where pulled from the box either I guess all I can do.is wait and hope .
Sent from my HTC One S using xda premium
Coming from a tmo insider. Your phone is black listed because the guy you got it from didnt pay his bill. If eq is purchased on the value plan and It's not paid they will disable the device. Only way around is to bring the account it was on current
Sent from my HTC VLE_U using xda premium
infinityhombre said:
Coming from a tmo insider. Your phone is black listed because the guy you got it from didnt pay his bill. If eq is purchased on the value plan and It's not paid they will disable the device. Only way around is to bring the account it was on current
Sent from my HTC VLE_U using xda premium
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yeah i called thats what they said but how im get that account im dont even know where the guy is , im stuck with it
Ek07 said:
yeah i called thats what they said but how im get that account im dont even know where the guy is , im stuck with it
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Your best option would be to sell it oversees. The US and EU don't share blacklists.
dc211 said:
Your best option would be to sell it oversees. The US and EU don't share blacklists.
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yea im trying
Ek07 : i woukd like to buy it.. Sent u a pm .. Kindly respond..

Buyers Beware...T-Mobile Phones

If you guys don't know T-Mobile has started blacklisting IMEIs of devices with unpaid accounts, stolen devices etc
I've seen a few threads with people saying their phone randomly stopped working one day, the SIM wouldn't pick up signal. There is a few things that could have happened, since SIM cards do go bad. But if it's a phone you bought on Craigslist/eBay/BST forum etc beware you can get screwed down the road. If someone gets a phone on one of the new value plans and decides to cancel service after selling the device and it goes unpaid you will have a brick. If they don't cancel service and sell the phone, then report it stolen, you will have a brick. There is MANY scenarios, people things oh hey this phone is $200, I can sell it for $450 and cancel the line and I've made $250...well the end user will now have a no longer working phone. that's just the start of it.
Just beware when buying phones online, this has always been the case for Sprint/Verizon...but now T-Mobile has started doing the same. not sure about AT&T since I don't have personal experience with them about blacklisting IMEI.
I don't see how this would affect say an att user. They can just sim unlocked the phone and use it
Sent from my SAMSUNG-SGH-I777 using xda premium
I might be wrong here, but isn't the signal sent to the SIM? If the IMEI is never actually attached to your line (in the system) theoretically it still wouldn't matter. i.e. I found a Blackberry and decided I would try the $50 TMO prepaid deal. I stopped by the store and bought a SIM but didn't have the phone with me. He said no problem, activated the SIM and sent me on my way and the BB worked.
is this even legal? aren't the phones on contract technically provided as a 'free gift' and therefore property of the buyer from day one?
lawrence750 said:
is this even legal? aren't the phones on contract technically provided as a 'free gift' and therefore property of the buyer from day one?
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I believe it is legal. You first have to realize there is no such thing as a 'free' or 'subsidized' phone. You either pay full price upfront or in payments via the monthly service charge. One way or another, providers are gonna get the phone paid for. T-Mobile is the only major US provider that offers cheaper rates if you own your phone.
But...if you get a phone 'free' or 'subsidized' you have to think of it as similar to financing a car. You get to use the car but the bank has a financial interest in it - actually contractually owns it - until you pay it off. That's why they can legally repossess it if you fail to pay. Similarly, until you fulfill your service contract or pay the exit fee the provider has a financial interest in the phone, and by contract, certain legal rights.
Not a perfect analogy but I hope it makes things clearer.
Registered Linux user #266531. Android user since v1.0.
chibixzero said:
I don't see how this would affect say an att user. They can just sim unlocked the phone and use it
Sent from my SAMSUNG-SGH-I777 using xda premium
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I don't think the SIM will work if the imei is blocked. sIm lock Is totally dIfferent to ImeI block. Imei is how the phone gets it signal. It identifies the handset(not the SIM).
If an imei is blocked in UK then it will not work on any network in UK, but it will work on networks in other countries as there is not an international imei data base there are only national one at the minute. It is not 100% certain to work in another country but it would more than likely work. But for instance O2 in UK is owned by Spanish company Telefonica so an o2 phone blocked by imei may not work in Spain and vice versa.
Sent from my GT-I9300 using xda app-developers app
It is possible to change the imei number of a phone, but I know in the UK it IS ILLEGAL to do this.
Sent from my GT-I9300 using xda app-developers app
Very informative
It's unfortunate that sometimes people are dishonest or unethical even more so when selling anonymously through the internet.
As always in purchasing toys, do your homework and if a deal seems to good to be true..... it probably is.
Thebeast715 said:
It's unfortunate that sometimes people are dishonest or unethical even more so when selling anonymously through the internet.
As always in purchasing toys, do your homework and if a deal seems to good to be true..... it probably is.
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Very very true:thumbup:
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gavmac said:
It is possible to change the imei number of a phone, but I know in the UK it IS ILLEGAL to do this.
Sent from my GT-I9300 using xda app-developers app
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It is in the states as well
Sent from my Inspire 4G using Tapatalk 2
Wow,so att the one company that doesnt practice this
Sent from my MB855 using xda premium

[Q] Lost phone, recovered a few months later. What are my options?

Hi guys,
So about 3 1/2 months ago my SGS3 was lost and now I've got it back. Guess someone felt guilty. Any way, some insurance calls and $130 later, I got a replacement phone and have been using that 'til recently. So my question is, is it possible to give my "lost" phone to a family member to use? I remember them blocking the IMEI number, but I've heard countless stories about people still being able to use "lost and unlocked" phones. What'll happen if I do end up giving it to my brother?
Any suggestions would be great. It would be a pain in my wallet to return a phone I once bought before, and I can't return this replacement phone either.
To keep things legit, that's gonna be a question for your insurance company. Technically the have replaced your "lost" phone.... But now you have it. Don't get yourself in trouble over something like that.
Probably need to make sure the esn is clear. If the phone was reported stolen, the esn will identify it as such.
Sent from my A500 using xda app-developers app
garbour said:
Probably need to make sure the esn is clear. If the phone was reported stolen, the esn will identify it as such.
Sent from my A500 using xda app-developers app
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How do you check/reset it? Or is it not possible.
You should inform your insurance co. Good karma and that...:angel:
acalmenvoy said:
You should inform your insurance co. Good karma and that...:angel:
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When has insurance companies ever cared about "good karma" lol
Pretty sure contacting the carrier is the only way to clear an esn.
Sent from my A500 using xda app-developers app
Either contact the insurrance firm, either use it as an giant ipod. Think about it as being CDMA and u have only GSM available
I think that once it's locked you can't unlock the imei.
But try to contact you insurance anyway
You have to have it removed from the blocked list which only the insurance company can do, but if you read the fine print it covers what you need to do which is send back it to them.
As for changing the IMEI. This is illegal and talking about it is against XDA rules
Sent from Arkham

Dumb me got scammed, but Tmobile said for sure I would have no problems =( ESN

Ok so I bought a phone off craiglist. I'm pretty cautious and had the customer service number and called Tmobile with the ESN/IMEI number. I asked them specifically if the person were to cancel their contract or if there was a contract or can anything that seller do in the future cause me problems and they said "NO". Now 7 weeks later the ESN is blocked. Do they keep records of my conversation? I had tmobile service and even have the time I called them since I still have the texts from the guy who sold it.
I called the guy and he said he would take care of it, but he could be just saying that then blocking my calls now so who knows. Has anyone had Tmobile fix the problems since they were the ones that said things would be fine? I called them and they said "no", but I didn't have the exact time and just realized I know the exact time and date I called them.
at the time you checked, it probably wasnt blacklisted, which happened after.
simms22 said:
at the time you checked, it probably wasnt blacklisted, which happened after.
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Yeah for sure. That's why I said is there any possibility that it can get black listed and they said "no". The lady yesterday on the phone said they don't recommend buying from a 3rd party. I wish the person I spoke to said that. I almost can't blame the guy who sold me the phone since I got off the phone with tmobile in front of him after they guaranteed no problems. :crying:
jeffrimerman said:
Yeah for sure. That's why I said is there any possibility that it can get black listed and they said "no". The lady yesterday on the phone said they don't recommend buying from a 3rd party. I wish the person I spoke to said that. I almost can't blame the guy who sold me the phone since I got off the phone with tmobile in front of him after they guaranteed no problems. :crying:
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no, you should blame him, for not being truthful. he had the phone blacklisted or he "stole" the phone from them by not paying for it.
Just switch to AT&T
should work fine with them
GTDarthYoda said:
Just switch to AT&T
should work fine with them
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when its blacklisted on tmo, its blacklisted on att as well. they now keep a national registrar together.
simms22 said:
no, you should blame him, for not being truthful. he had the phone blacklisted or he "stole" the phone from them by not paying for it.
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yes you're right
simms22 said:
when its blacklisted on tmo, its blacklisted on att as well. they now keep a national registrar together.
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Click to collapse
Is it black listed in foreign countries like Taiwan? How about mainland China. My gf can send to her family in China. So I can disclose it is blacklisted and maybe it's worth $150 to someone who can take it out of the country. My other friend is from HK so he can send to his brother.
jeffrimerman said:
Is it black listed in foreign countries like Taiwan? How about mainland China. My gf can send to her family in China. So I can disclose it is blacklisted and maybe it's worth $150 to someone who can take it out of the country. My other friend is from HK so he can send to his brother.
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no, just in the US. i dont think that canadian carriers are involved either.
Next time use swappa to see if it's being financed or not. If it's financed, don't buy it. It will tell you if it's fully paid off. It can't protect from it being a stolen phone, but it can help.
http://swappa.com/esn
simms22 said:
no, just in the US. i dont think that canadian carriers are involved either.
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Not true, Canadian carriers uses the same database as well.
technote said:
Not true, Canadian carriers uses the same database as well.
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not true? I said I don't think.. that implies that I don't really know if Canadian carriers use it or not. but now I know :angel:
Flash it to Page Plus. At least they will take it. Or maybe it will activate on Sprint?
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