Hi, my mom bought OnePlus One from ebay.co.uk. Phone had one problem - it doesn't pick up any network. We took it to the repair and they repaired it for 45 pounds (they showed us that phones gets connection with EE maybe after 5 minutes when phone turns on). We got home, got inside 3 networks SIM card into the phone. Firstly, it just showed ''No Service'' so we waited a we minutes - no result. Then we restarted the phone and waited 30 minutes - it worked! Okay, we thought everything gonna be ok. So we got outside, and phone just freezed and I had to restart it. But then connection is just doesn't appear anymore. It just shows ''No Service'', what can we do about it?
Okay, now after those flashings I can't get any connection even with EE card it just shows EE card. I reverted the phone back to stock, and then tried to flash OxygenOS using this tutorial http://oxygenos.oneplus.net/Flashing+instructions+for+Windows.pdf I will tell if it works. But I searched on internet a little bit more and I founded that some people tries to fix that problem with modem flashing? But I can't find a normal modem for OxygenOS or stock CM13 on OPO.
Oh, and there's a strange with going on. Voicemail just won't go away from that time when we got phone from repair. If you swipe it out it will went back after some time....
Related
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
I have a similar issue too. 3G would fail after sending a text message and sometime while tethering and missing a call, ALL signal was gone. In either case I would just reboot the phone and it would start working again.
THEN.... my 3G totally disappeared and VZN is now sending me a new phone.
Mr Grim xX said:
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
Click to expand...
Click to collapse
you may need a new SIM card
okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
If you really cant wait for the new phone then maybe you could try taking it to an ATT shop and getting a new sim card. Although I dont really see how a sim card could cause this but I guess its worth a shot.
Second for the SIM card. I had a friend whose phone would randomly restart. When he changed the SIM, all was well. Occam's razor, my friend.
Sent from my HTC One X
I went to the local ATT Store for a sim swap, and the phone worked perfect in the store, Got home and it crashed.. Now it wont even turn on with the SIM in.
Are you rooted? You could try changing roms or flashing a new radio+ril. I have no idea if any of that will fix it but you never know
Nope, it's not rooted, I thought about it, but the phone wont even connect/charge now :/
I guess It's not happening to any of you? :/
-P.S. The SIM Card actually worked, then cut out :/ lol. HTC Is telling me its the SIM Card Reader in the phone :/
Thats a bummer! I guess you just have to wait until your new one comes in if it is the sim reader
Have u run a ruu? I would most certainly do that before send it in or anything. Only takes 10-15 mins
............My EVO Ways...........
(You Can S-Off For All I Care)
GamerRadar said:
okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
Click to expand...
Click to collapse
I'm pretty sure AT&T can send you a spare/replacement or whatever and you use the same box to send your HOX so you're not phone less. I haven't tried it but others have.
I have an HTC ONE m7 that is about a year old and is rooted and running omni rom. It has been rooted for about 6 months and I had been running cyanogonmod and everything was running fine until last week when I got the dreaded sim card error. a restart of the phone did the trick. 2 days later it happened again and this time a restart did not work and my phone was out of commission for about 4 hours as I tried everything to fix it (including a full wipe of cyanogen and a fresh install with omni rom) with no success. Then one random time I restarted it popped back up and everything was fine. Now over the last few days it keeps giving me the sim error and only goes away after random amounts of time and restarts. If the error does go away and I have service. I get 4g LTE for about 10 minutes before I lose the ability to make any calls/texts or have any data connectivity. I have tried the scotch tape trick with no success as well as changing my APN. I'm sadly starting to think this may be a hardware issue.
As of yesterday I have found that my phone will now read the sim if it is cooled down. Meaning whenever it is even the slightest bit warm the phone will not read the sim at all but once I cool it down (laying it on top of an AC vent) the phone works as normal.
Any thoughts??
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
[Expose Oneplus] SERIOUS ISSUE !One plus 6 shows no sim & WIFI doesn't Work
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
Bootloader is locked
Phone is running on stock rom
the phone freezes turns off and on by itself every minute until the battery is dead
sim cards dont work and dont get detected
wifi doesnt work when turning on turns itself off instantly
sometimes it goes away, the phone works like it never happend for a couple of days, then it doesnt work again
One plus is a fraud company its hardware gives up after 1 year,,,this is bul****
Hey dude
Well strange i would contact oneplus about this should be under warranty there's no point in asking on the xda if you haven't even unlocked bootloader and clearly you aren't a user that like to fiddle with things
Cheers hope oneplus support will help you
Mine op6 works fine have it till launch no issues so i guess its stupid to call company a fraud,there's always chance that the smartphone or any electronic device will fail overtime that why you have warranty
I have posted my query here because few years back when i was using HTC ,i faced an issue and when the service centre gave up and returned my phone unfixed,one senior member from xda helped me to revive my phone and certainly that guy made my day for which i shall be forever thankful to xda forum
P.S : I am Sorry if i have hurt you in any way , i am just fed up not able to find any solution yet
I am just here trying my luck and hoping to find another life saver, Cheers ?
I've got the exact same problem. Op folks told me it's a hardware issue and they might have to replace the motherboard. But I really don't trust them
Its pretty much a hardware problem. I had the exact same problem with my OnePlus 3. I went to the official OnePlus service centre and they told me the same (to get the motherboard changed). I don't think it's worth to change the either motherboard.
I got the network IC repaired for half the price from some local mobile repair shop. See if you can do the same.
I have OP 6T and this issue started right after one of the updates, as the phone asked to reboot after an update. So, right after that update phone took 10-15 minutes to boot. Couple of days ago the was another Google Security Fix update, and that killed everything. No SIM cards, no wifi hardware... I tried fresh install, which stucks at - Wiping, Please wait. I tried to unbrick it, and I was able to reinstall official android, but still not wifi or mobile networking. they are just gone. - Does not like a hardware issue to me...
Turn off phone, remove SIM, turn on phone with no SIM, turn off, then plug in SIM and reboot again.
Most likely it's the Network IC, very common issue
You can try all the SW things first just to be safe but if nothing works then it's all that's left.
I have found a workaround which has worked 100% during last 7-8 times this issue happened. Once the no sim and wifi detect issue happens, switch off the phone, plug it into charging, let it charge in switch off mode for 2 mins and then switch it on with charging on.
It sounds like jump starting but somehow it works. Seems like network IC or something gets reset. Keeping my op6 for now with this workaround!
Hellboy1243 said:
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
Click to expand...
Click to collapse
I too had a similar problem after getting my touch and screen replaced at OnePlus service center , while returning they told me that it's motherboard is also faulted and will work for few months at max and after I started getting the same problem as sim card not being detected and wifi unabled , but I got a temporary fix for it. The problem still persist.
The solution to this is while the phone is loading just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
The solution to this is while the phone is rebooting just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
It's a temporary solution as the problem is in your motherboard, i even had my IC changed but nothing helped.This is the only solution, it keeps happening twice a week or even more.
Hello guys. I'm at my wits end and looking for some help.
I bought a new still sealed in the box Oneplus 7 pro off ebay back in April. Bad idea I know. Everything has been fine up until earlier this month when I started to notice that often times when I looked at my phone it would have no signal. After a few minutes it would reconnect automatically. I thought it was Straight Talk at first but it started to happen more and more frequently, and eventually it no longer would reconnect on its own. Since I was frustrated with the service I was getting with Straight Talk I switched to Verizon and the problem persisted. The phone will work fine for 10min, an hour, or half the day. Suddenly it will completely lose all signal. I've tried turning data on and off in the quick settings, or removing the sim card and reinserting and neither will not work. The only sure way to get the data back on is I either have to restart the phone, or turn the data on and off in the dialer diagnostic menu. Those are the only 2 ways to always get the data back on. After it comes back on it will work for several minutes to half the day before losing connection again.
Im currently running 10.3.3, but before this I was on 10.3.1 and had the same issue. I have reset the phone countless times, reinstalled the OS multiple times, tried different network types in the diagnostic menu and nothing works. I don't believe its a hardware issue because switching the data on and off in the diagnostic menu always works.
Does anyone have any clue whats wrong and what I should do? Thanks in advance.
ImagioX1 said:
Hello guys. I'm at my wits end and looking for some help.
I bought a new still sealed in the box Oneplus 7 pro off ebay back in April. Bad idea I know. Everything has been fine up until earlier this month when I started to notice that often times when I looked at my phone it would have no signal. After a few minutes it would reconnect automatically. I thought it was Straight Talk at first but it started to happen more and more frequently, and eventually it no longer would reconnect on its own. Since I was frustrated with the service I was getting with Straight Talk I switched to Verizon and the problem persisted. The phone will work fine for 10min, an hour, or half the day. Suddenly it will completely lose all signal. I've tried turning data on and off in the quick settings, or removing the sim card and reinserting and neither will not work. The only sure way to get the data back on is I either have to restart the phone, or turn the data on and off in the dialer diagnostic menu. Those are the only 2 ways to always get the data back on. After it comes back on it will work for several minutes to half the day before losing connection again.
Im currently running 10.3.3, but before this I was on 10.3.1 and had the same issue. I have reset the phone countless times, reinstalled the OS multiple times, tried different network types in the diagnostic menu and nothing works. I don't believe its a hardware issue because switching the data on and off in the diagnostic menu always works.
Does anyone have any clue whats wrong and what I should do? Thanks in advance.
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Click to collapse
at this point, you could try the opened beta https://forum.xda-developers.com/oneplus-7-pro/how-to/beta-15-rolling-t4114211. you could also try a different kernel to see if that helps.
I finally got off the stable and updated to the beta and the problem persist. Is there like a baseband firmware that I can flash that will upgrade the radio in the phone? Maybe that would work.
ImagioX1 said:
I finally got off the stable and updated to the beta and the problem persist. Is there like a baseband firmware that I can flash that will upgrade the radio in the phone? Maybe that would work.
Click to expand...
Click to collapse
I had that happen to me with an old device when I would select LTE only on my device. Have you tried changing the band from 2/3/4 G to only 2/3 G. This is not a solution to correct your problem, only a test to determine if your signal will remain constant.
Also, since your got the phone BNIB may need to contact 1+ support directly, as I believe you should be within the 1 year manufacturer warranty.