Phone does not work with sim inserted? - AT&T, Rogers HTC One X, Telstra One XL

okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)

If you really cant wait for the new phone then maybe you could try taking it to an ATT shop and getting a new sim card. Although I dont really see how a sim card could cause this but I guess its worth a shot.

Second for the SIM card. I had a friend whose phone would randomly restart. When he changed the SIM, all was well. Occam's razor, my friend.
Sent from my HTC One X

I went to the local ATT Store for a sim swap, and the phone worked perfect in the store, Got home and it crashed.. Now it wont even turn on with the SIM in.

Are you rooted? You could try changing roms or flashing a new radio+ril. I have no idea if any of that will fix it but you never know

Nope, it's not rooted, I thought about it, but the phone wont even connect/charge now :/
I guess It's not happening to any of you? :/
-P.S. The SIM Card actually worked, then cut out :/ lol. HTC Is telling me its the SIM Card Reader in the phone :/

Thats a bummer! I guess you just have to wait until your new one comes in if it is the sim reader

Have u run a ruu? I would most certainly do that before send it in or anything. Only takes 10-15 mins
............My EVO Ways...........
(You Can S-Off For All I Care)

GamerRadar said:
okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
Click to expand...
Click to collapse
I'm pretty sure AT&T can send you a spare/replacement or whatever and you use the same box to send your HOX so you're not phone less. I haven't tried it but others have.

Related

Removal of battery while charging

Heya! Im new on this site, but i got it recommended by a friend of mine. I have this mindbreaking problem. The thing is, a couple of nights ago, i came home from this party, and i was, very tired. To this party, i had brought my old phone instead of my brand new Desire S, so that no damage would be inflicted. So i removed the battery, to put my sim card in, while it was charging. The charging light was green tho' (dont know if that makes any difference). Now, the next morning, my phone went crazy, saying the sim card was full. And the phone was just generally really slow, not really responding and stuff. I restarted it, and then it said it had recovered from a system breakdown. Now my phone seems normal, but it brings me in such pain, not knowing wether my phone works as it should, or not. I could possibly know this since i only had my Desire S one day before the incident.
What to do?
Could anyone help me?
BTW i would've lovede og someone answered
willi0201 said:
BTW i would've lovede og someone answered
Click to expand...
Click to collapse
The green light indicated that the battery was charged to 100% so therefore didn't need further charging.
The error message that you received comes as a result of you removing the battery while the phone was party operational, in deep sleep mode. You need to disable the fast boot option (within Settings->power->Fast boot) in order to fully power it off.
I can't explain the phone slow behavior but unless the same thing has happened again since, I don't believe that this is anything to worry about.
I don't really understand the SIM card full comment, has the limit of SIM card contacts possibly been reached? Check the number of ocntacts that are stored on the SIM. Although with a phone like this contacts should ideally be stored in the cloud ie, Google/Facebook etc and not directly on the SIM, so I'd suggest moving them.
So, I'd do nothing and see what happens if anything again.
However if it continues, a factory reset would be my next move.
Sent from my HTC Desire S using XDA Premium App

Having SERIOUS Issues

Last night, while I was reading a text message, my phone rebooted itself. When it came back on, it told me that my memory card was invalid and that I would need to reformat my phone. It gave me two options: Emergency Call and Reboot. I pressed Reboot, and it turned back on normally.
Everything was fine until it rebooted itself yet again. This time, when it came back, none of my apps/games/anything work. The phone is on, but I can't do anything with it. The only apps that open are 3rd party apps that I sideloaded.
I tried connecting to Zune to roll back to a restore point, but all I get is connection errors. I even tried going into my Settings>about>reset your phone. This told me it would reset my phone back to factory settings. After doing this and having it reboot, my phone is still the same. All the apps are still there and not working, and even my custom theme is still there.
Someone please help me.
AT&T Samsung Focus
I just did the hard reset by holding Power+Camera+Volume. It seems to have worked.
Any idea what could have caused this? I mean yeah I did a lot of registry tweaks, probably making it somewhat unstable, but this isn't cool...now I have to re-unlock it, re-force NoDo to install, etc...
EDIT: Well, the factory reset is still...resetting. It's just sitting on the Samsung splash screen not doing anything. I'll report back if it never leaves this screen.
im guessing you are usig a samsung focus? if you are you would have better luck posting is the focus forum but it sounds like you are using or you used an incompatible sd card with it.
check this thread out http://forum.xda-developers.com/showthread.php?t=834144
and im personally using a samsung 16gig sd card bought from ebay seller nikolai1778(or something like that) since december and i havent had any issue so that card is certified. hope that helps
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
I took the card out, factory reset it again, and it is giving me the same "Storage card not working" message. The card isn't even in my phone anymore.
rmcgraw said:
Yes, I am using a Focus, but I have had this card in my device for months and months. It has never given me any issues.
Click to expand...
Click to collapse
what size is the sdcard? you probably just now recently used up all the space on the card and thats when you started getting the random reboot and data loss. read the thread i pointed out to you a lot of the issues you are having are documented there and the only known fix is to get a certified sd card or take out that sd card and hard reset the phone.
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
rmcgraw said:
Again, I took the card out, hard reset it, and it's just stuck on the Samsung screen.
It's an 8 GB Sandisk Class 4
Click to expand...
Click to collapse
im out of ideas here, thats the 1st time i have heard of that hopefully someone else can help u out. you can try calling or taking your phone to at&t
Yeah, I still have my warranty (I think?). I left it sitting on the Samsung boot screen for about half an hour and it wouldn't budge. Seems to be bricked, although if I just try to turn the phone on normally, it shows the storage card error (without the storage card present). It gets stuck while reformatting.
if you can go to settings/about/reset your phone do it whitout your sd and again with your sd card
Sent from my WP7 Trophy
I don't think that is the problem. From what rmcgraw has described, it sounds like the phone is bricked, with or without the card installed. I don't think this is something that is a user-serviceable problem. My guess is that the phone needs to be replaced.
Yeah, I can't even get into the phone to go to the settings. As I had said, I tried hard resetting from the settings menu twice, to no avail. I have no idea why this happened, it was completely out of the blue. Hadn't changed any registry values that day or installed any new apps. At the time it happened, I had my phone plugged into my PC to charge and I was reading a text message.
I'm leaving for the AT&T store right now, I'll let you know how it goes.
Well, after about an hour of standing in the AT&T store on the phone with the warranty department (they couldn't even do anything in the store to help me), they told me they had no idea what was wrong and that they'd send me a replacement. I have to send my original phone back to them obviously, and if they determine that it's my fault, I have to pay $410. Oh yeah, and I have to wait a week for my phone.
I am having the same problem with my surround. Got my first one warrantied out because it was bricked at the HTC splash screen after getting the memory card error. Now my second surround is giving the error every couple of days and has needed a hard reset for the same reason you mentioned. I haven't done anything to my phone. No jailbreaking or whatever. And both have the original sd cards.
Sent from my T8788 using XDA Windows Phone 7 App
Maybe your computer over volted in some way and the memory card ( not the removable one, the internal one) got damaged. I know that when I plug my Samsung focus into an Apple usbwall adapter that the touchscreen doesn't work (capacitive buttons do tho?) and it may reboot its self. I assume this happens because the Apple charger releases an incorrect voltage to the phone- ie; more or less than the phone needs and it causes the device to stop working properly. Never had any lasting effects on my phone, but I just can't use an Apple USB adapter
Sent from my mailbox
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
rmcgraw said:
UPDATE
Received my new Focus on Monday. Everything was fine until a couple of days ago. Just so you know, I did NOT re-install my 8 GB Sandisk Class 4 microSD, and I did NOT unlock my new device. Everything is stock on it, except for the apps I've installed.
Now back to the issues: It started crashing randomly a couple of days ago. It would do it when I plugged my phone in, as I entered apps, and sometimes just completely out of the blue. Yesterday, I got the "Storage card isn't working" error, even though a storage card has NEVER been in this device. That error actually froze, the phone re-booted itself, and has been working normally since. This is how the my other Focus was acting before it bricked.
So, my question: Is it the battery or my SIM card (those were taken from the other device)?
Click to expand...
Click to collapse
If i had to guess is the battery .....
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Phone was acting up again last night.
5-7 crashes/reboots, and I got the "Storage card not working" message again.
It's strange how these problems seems to come in waves. The phone will work perfectly for days straight, then will go crazy and have tons of reboots and errors within half an hour, and then will go back to working perfectly fine for a while.
I want this to stop.
Ugh, it just restarted itself and is now showing the "Let's get started" screen, as if it formatted itself. I took the battery out and I'll try to boot it back up in a few...
Why am I having such bad luck with these phones?
EDIT: Yep, the memory is completely wiped and everything is back to stock. All I did was plug my phone in because the battery was about to die. Every single one of these problems has occurred while the battery was extremely low and the icon would stay at the top of the screen reminding me to charge it. As soon as I plug it in while on low battery, the problems begin.
rmcgraw said:
This may be completely unrelated, but I found it interesting...
I had installed the "Drive On" GPS app on my old device. I didn't like it so I never used it. I had made a list of all of my installed apps right before my phone bricked to reference for when I got a new one. When I got my new Focus, I did not install Drive On.
After I started having problems with my new device, I noticed that Drive On had appeared in my app list without me installing it. However, it wouldn't open. I uninstalled it and my phone hasn't crashed since. I haven't gotten the storage card error since then, either. In fact, my phone has been running flawlessly and maybe even better than before.
I could be crazy, but Drive On seemed to be a rogue, phone bricking app that I will never install again.
Click to expand...
Click to collapse
A day after re-formatting itself, my phone suddenly fully re-installed (by itself) Drive On again. It opens and runs. I uninstalled it again. It is the only app that keeps reappearing after I have issues with my phone.

Need Help with Constant Restarts

I have seen this problem online with the Edge, but no solutions other than changing the device out. Hoping someone can tell me whats going on here.
I bought this phone from Sprint on 10/7/16 and didn't have any issues until 11/7/16 (1 day out of the time for me to add insurance to get it replaced).
On to the issue. It restarts every 2 min, if I allow the screen to turn off. If plugged in and charging, it just shuts down and freezes. Have to do a soft reset to get it up and running. I have no to date done 4 factory resets, and didn't install any new apps and pulled out my Micro SD card as well. All the pre-installed apps are up to date, as well as my firmware, profile, hell even my prl is up to date. Still happening.
I have been able to stop it by turning in the "Always on Display" that shows the date, time and battery percentage. It seems to have stopped the problem, but lets face it, that's not a fix. Its a bandaid over a leaky pipe.
Anyone have any suggestions? I have called Samsung and they said I can send it in, but I don't have a backup device at the moment. I sold my Note 3 when I bought this phone. I know I can get a loaner phone from Sprint, but I don't want to pay for it.
Thanks in advance.
PS - Non rooted phone.

One plus 6 shows no sim & WIFI doesn't get recognized

Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
[Expose Oneplus] SERIOUS ISSUE !One plus 6 shows no sim & WIFI doesn't Work
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
Bootloader is locked
Phone is running on stock rom
the phone freezes turns off and on by itself every minute until the battery is dead
sim cards dont work and dont get detected
wifi doesnt work when turning on turns itself off instantly
sometimes it goes away, the phone works like it never happend for a couple of days, then it doesnt work again
One plus is a fraud company its hardware gives up after 1 year,,,this is bul****
Hey dude
Well strange i would contact oneplus about this should be under warranty there's no point in asking on the xda if you haven't even unlocked bootloader and clearly you aren't a user that like to fiddle with things
Cheers hope oneplus support will help you
Mine op6 works fine have it till launch no issues so i guess its stupid to call company a fraud,there's always chance that the smartphone or any electronic device will fail overtime that why you have warranty
I have posted my query here because few years back when i was using HTC ,i faced an issue and when the service centre gave up and returned my phone unfixed,one senior member from xda helped me to revive my phone and certainly that guy made my day for which i shall be forever thankful to xda forum
P.S : I am Sorry if i have hurt you in any way , i am just fed up not able to find any solution yet
I am just here trying my luck and hoping to find another life saver, Cheers ?
I've got the exact same problem. Op folks told me it's a hardware issue and they might have to replace the motherboard. But I really don't trust them
Its pretty much a hardware problem. I had the exact same problem with my OnePlus 3. I went to the official OnePlus service centre and they told me the same (to get the motherboard changed). I don't think it's worth to change the either motherboard.
I got the network IC repaired for half the price from some local mobile repair shop. See if you can do the same.
I have OP 6T and this issue started right after one of the updates, as the phone asked to reboot after an update. So, right after that update phone took 10-15 minutes to boot. Couple of days ago the was another Google Security Fix update, and that killed everything. No SIM cards, no wifi hardware... I tried fresh install, which stucks at - Wiping, Please wait. I tried to unbrick it, and I was able to reinstall official android, but still not wifi or mobile networking. they are just gone. - Does not like a hardware issue to me...
Turn off phone, remove SIM, turn on phone with no SIM, turn off, then plug in SIM and reboot again.
Most likely it's the Network IC, very common issue
You can try all the SW things first just to be safe but if nothing works then it's all that's left.
I have found a workaround which has worked 100% during last 7-8 times this issue happened. Once the no sim and wifi detect issue happens, switch off the phone, plug it into charging, let it charge in switch off mode for 2 mins and then switch it on with charging on.
It sounds like jump starting but somehow it works. Seems like network IC or something gets reset. Keeping my op6 for now with this workaround!
Hellboy1243 said:
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
Click to expand...
Click to collapse
I too had a similar problem after getting my touch and screen replaced at OnePlus service center , while returning they told me that it's motherboard is also faulted and will work for few months at max and after I started getting the same problem as sim card not being detected and wifi unabled , but I got a temporary fix for it. The problem still persist.
The solution to this is while the phone is loading just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
The solution to this is while the phone is rebooting just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
It's a temporary solution as the problem is in your motherboard, i even had my IC changed but nothing helped.This is the only solution, it keeps happening twice a week or even more.

Verizon took over my phone, I want to go back to stock FW

So to preface, I have the Verizon logo at boot, an error message saying "This is not a Verizon SIM" and a whole bunch of crapware that I can't get rid of. My phone is not a Verizon phone and it never was until now apparently.
I have an iPhone that I run my business with and with it I have Verizon. Yesterday there was a Verizon outage that left me without my business phone for hours however I didn't receive any notification that there was an outage from Verizon or my iPhone. I tried to contact Verizon customer service just to ask if there was an outage but their customer service is useless. Anyhow I thought I could just check to see if it was the phone by pulling the VZW sim out of my iPhone and putting it into my Galaxy S10e (T-Mobile version that I use with Ting). I put the SIM in and it asked me to reboot so I did then I tried to make a phone call and it didn't work, must be an outage. So I put the SIM back in my iPhone and all seemed normal until I check my S10e and now there's a bunch of stupid games, Verizon software that I can't get rid of, and that annoying error message. I've tried disabling the apps and uninstalling them but it appears Verizon has completely taken over my phone. I reset the phone to factory only to be met with the Verizon logo at boot and all the same crap after setup. I downloaded the stock T-Mobile ROM for my phone and installed it with ODIN and it still thinks it's a Verizon phone. I am beyond frustrated and I need help.
jonvon65 said:
... I downloaded the stock T-Mobile ROM for my phone and installed it with ODIN ...
Click to expand...
Click to collapse
Do it again, but this time be sure to UNcheck both Auto Restart and F. Reset Time under the Options tab in Odin. It may also help if you can boot into Android Recovery immediately after Odin shows the green success indication. The idea is to keep from rebooting into the old system right away. We used to be able to quickly pull the battery, but with S10e you'd have to somehow open the back and flip the battery connector ribbon out from its socket. Unchecking the 2 boxes might be enough. If not, try once again. Upon seeing the green indication, unplug cable and do buttons presses to boot recovery. New system should boot from there.
Thank you so much! I will give that a try!

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