One plus 6 shows no sim & WIFI doesn't get recognized - OnePlus 6 Questions & Answers

Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!

[Expose Oneplus] SERIOUS ISSUE !One plus 6 shows no sim & WIFI doesn't Work
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
Bootloader is locked
Phone is running on stock rom
the phone freezes turns off and on by itself every minute until the battery is dead
sim cards dont work and dont get detected
wifi doesnt work when turning on turns itself off instantly
sometimes it goes away, the phone works like it never happend for a couple of days, then it doesnt work again
One plus is a fraud company its hardware gives up after 1 year,,,this is bul****

Hey dude
Well strange i would contact oneplus about this should be under warranty there's no point in asking on the xda if you haven't even unlocked bootloader and clearly you aren't a user that like to fiddle with things
Cheers hope oneplus support will help you
Mine op6 works fine have it till launch no issues so i guess its stupid to call company a fraud,there's always chance that the smartphone or any electronic device will fail overtime that why you have warranty

I have posted my query here because few years back when i was using HTC ,i faced an issue and when the service centre gave up and returned my phone unfixed,one senior member from xda helped me to revive my phone and certainly that guy made my day for which i shall be forever thankful to xda forum
P.S : I am Sorry if i have hurt you in any way , i am just fed up not able to find any solution yet
I am just here trying my luck and hoping to find another life saver, Cheers ?

I've got the exact same problem. Op folks told me it's a hardware issue and they might have to replace the motherboard. But I really don't trust them

Its pretty much a hardware problem. I had the exact same problem with my OnePlus 3. I went to the official OnePlus service centre and they told me the same (to get the motherboard changed). I don't think it's worth to change the either motherboard.
I got the network IC repaired for half the price from some local mobile repair shop. See if you can do the same.

I have OP 6T and this issue started right after one of the updates, as the phone asked to reboot after an update. So, right after that update phone took 10-15 minutes to boot. Couple of days ago the was another Google Security Fix update, and that killed everything. No SIM cards, no wifi hardware... I tried fresh install, which stucks at - Wiping, Please wait. I tried to unbrick it, and I was able to reinstall official android, but still not wifi or mobile networking. they are just gone. - Does not like a hardware issue to me...

Turn off phone, remove SIM, turn on phone with no SIM, turn off, then plug in SIM and reboot again.

Most likely it's the Network IC, very common issue
You can try all the SW things first just to be safe but if nothing works then it's all that's left.

I have found a workaround which has worked 100% during last 7-8 times this issue happened. Once the no sim and wifi detect issue happens, switch off the phone, plug it into charging, let it charge in switch off mode for 2 mins and then switch it on with charging on.
It sounds like jump starting but somehow it works. Seems like network IC or something gets reset. Keeping my op6 for now with this workaround!

Hellboy1243 said:
Suddenly my One plus 6 shows no sim & WIFI doesn't get recognized. Tried clearing the cache & rebooting. Also tried resetting the system settings. now cannot switch on phone as no sim or wifi is detected. Phone get stuck when its searching for wifi ((
Phone is not rooted
SIM Card working in other phones.
Kindly someone help !!
Click to expand...
Click to collapse
I too had a similar problem after getting my touch and screen replaced at OnePlus service center , while returning they told me that it's motherboard is also faulted and will work for few months at max and after I started getting the same problem as sim card not being detected and wifi unabled , but I got a temporary fix for it. The problem still persist.
The solution to this is while the phone is loading just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.

The solution to this is while the phone is rebooting just slap the screen with palm strongly just don't break the screen , slap it repeatedly until you are asked to put the unlock code.
It's a temporary solution as the problem is in your motherboard, i even had my IC changed but nothing helped.This is the only solution, it keeps happening twice a week or even more.

Related

SIM/phone does not turn on every other reboot

Ever since upgrading to AT&T 2.2, I have a had an issue that on every other reboot, the phone radio does not turn on. I am not getting a SIM error, or any other error indication, nor does the phone go to airplane mode (bluetooth and wifi work). If I check phone settings, I get phone # unknown and no phone signal. Once I shut the phone down and turn it back on again, phone service is back.
I'd suspect a SIM issue, but this did not happen on 2.1. Could this be a bad flash (I could not get Kies Mini to push the firmware, I had to install via Odin)? Has anyone else seen this kind of flakiness?
Bump
Is anyone else seeing intermittent issues of the phone thinking it doesn't have a SIM installed? The good news is that I have not had two reboots in a row with this problem, the bad news is that I do see this on nearly 50% of boots.
I dont have the problem, if it does happens it only happens like once a week for me, it usually fixes it by going into airplane and back to regular
ryanmahan said:
I dont have the problem, if it does happens it only happens like once a week for me, it usually fixes it by going into airplane and back to regular
Click to expand...
Click to collapse
I tried that. On my phone, that does not remedy the situation. The SIM itself has not moved since the update (I can't remember if I pulled it when I ran the upgrade), so I don't think it's a loose contact.
att can fix
Bring the SIM and phone into ATT, they will fix it for you there, hopefully for free, that could work, just unroot before and unflash if you did, then say you have SIM problems and then tell them that you had it in during the update, sometimes that causes problems
I have this same issue. Yesterday after about 5 reboots the phone would not pick up any signal... at times and after several minutes, some signal would show up and then disappear again... After about the fifth time, I turned off WiFi, because it had been on the whole time and that fixed the problem. Signal came back after a while and was stable. Turning WiFi back on did not bring back the problem. I guess Froyo just does not like the WiFi being on when booting the phone. Hopefully this can help others fix this same issue when encountered.
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Xperia Neo V Rebooting Problem

I need help with my Xperia Neo V. It's been past the 1 week return period for the phone, and I also bought the phone from overseas, so returning the phone for a replacement is out of the question. Anyways, my phone is constantly rebooting itself for no apparent reason, similar to the Xperia Arc issue. I just leave the phone on my desk and it starts rebooting. Has anyone got a fix for this? I've tried the paper battery buffer with no success.
JN3141 said:
I need help with my Xperia Neo V. It's been past the 1 week return period for the phone, and I also bought the phone from overseas, so returning the phone for a replacement is out of the question. Anyways, my phone is constantly rebooting itself for no apparent reason, similar to the Xperia Arc issue. I just leave the phone on my desk and it starts rebooting. Has anyone got a fix for this? I've tried the paper battery buffer with no success.
Click to expand...
Click to collapse
I having the same problem as well...constantly reboot itself as well...I have tried taking out the sim card but no success. Did you turn on the wifi? I guess it the wifi that is casuing this issue
Nah, I don't have the Wi-Fi on, no SIM card in, just default software with no extra apps, but it still reboots. However, I do have a microSD card in, going to try removing that to see how that goes.
Does anyone know how to get this recognised by SE as a problem, this is seriously starting to get annoying, especially with SE staff on the support forum constantly suggesting to re-install phone software when it is clearly not working.
I have the same problem,,This problem was come on when I play music and then I close the Music player,,after that my neo v was always reboot....um And if I lock screen the phone when i want to unlock its my phone will reboot again.
my solve: shut down and remove battery....put its again and open the phone
someone can solve this problem? (
Bump
Bump
Does anyone have any clue as to how this can be solved?
Send to SAT, or you can try fix it whit flashtool
Flashtool? As in flashing a rom onto it?
If you start the phone in safe mode - will this still happen?
Press and hold the menu button during start up to get the phone in safe mode.
This will bypass all 3rd party apps and services in the phone.
If it still happens it's clearly not related to the content in the phone. Might still be SIM card or SD card related but since you've tried this I doubt it.
With PC Companion you can either update the software or repair it if you already have the latest one installed. I suggest you try this if safe mode won't do any difference.
www.sonyericsson.com/pcccompanion
I'll try safe mode and see if reboots still happen. My phone is on standard right now, with nothing extra installed. If reboots don't occur, does this mean that there's an incompatibility with a pre-installed SE app?
Also, I have tried re-flashing/repairing my phone about 5 times already with no avail.
Got the phone motherboard replaced n solved all problem for my case
Sent from my Radar C110e using Board Express
Has this problem been solved? I'm going to buy one for my sister on Sunday, so need your input...
there is a new version that solves the problem. Is an update to .62 version. You can flash it with Flash tool o r with cwm.
no solution to stop restart...
i got restart problem, no body cant help me.. my xperia neo have not warrenty. what should i do now..
I don't have this problem on my neo V with stock 62

Phone does not work with sim inserted?

okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
If you really cant wait for the new phone then maybe you could try taking it to an ATT shop and getting a new sim card. Although I dont really see how a sim card could cause this but I guess its worth a shot.
Second for the SIM card. I had a friend whose phone would randomly restart. When he changed the SIM, all was well. Occam's razor, my friend.
Sent from my HTC One X
I went to the local ATT Store for a sim swap, and the phone worked perfect in the store, Got home and it crashed.. Now it wont even turn on with the SIM in.
Are you rooted? You could try changing roms or flashing a new radio+ril. I have no idea if any of that will fix it but you never know
Nope, it's not rooted, I thought about it, but the phone wont even connect/charge now :/
I guess It's not happening to any of you? :/
-P.S. The SIM Card actually worked, then cut out :/ lol. HTC Is telling me its the SIM Card Reader in the phone :/
Thats a bummer! I guess you just have to wait until your new one comes in if it is the sim reader
Have u run a ruu? I would most certainly do that before send it in or anything. Only takes 10-15 mins
............My EVO Ways...........
(You Can S-Off For All I Care)
GamerRadar said:
okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
Click to expand...
Click to collapse
I'm pretty sure AT&T can send you a spare/replacement or whatever and you use the same box to send your HOX so you're not phone less. I haven't tried it but others have.

Help with 7Pro connection issues

Hello guys. I'm at my wits end and looking for some help.
I bought a new still sealed in the box Oneplus 7 pro off ebay back in April. Bad idea I know. Everything has been fine up until earlier this month when I started to notice that often times when I looked at my phone it would have no signal. After a few minutes it would reconnect automatically. I thought it was Straight Talk at first but it started to happen more and more frequently, and eventually it no longer would reconnect on its own. Since I was frustrated with the service I was getting with Straight Talk I switched to Verizon and the problem persisted. The phone will work fine for 10min, an hour, or half the day. Suddenly it will completely lose all signal. I've tried turning data on and off in the quick settings, or removing the sim card and reinserting and neither will not work. The only sure way to get the data back on is I either have to restart the phone, or turn the data on and off in the dialer diagnostic menu. Those are the only 2 ways to always get the data back on. After it comes back on it will work for several minutes to half the day before losing connection again.
Im currently running 10.3.3, but before this I was on 10.3.1 and had the same issue. I have reset the phone countless times, reinstalled the OS multiple times, tried different network types in the diagnostic menu and nothing works. I don't believe its a hardware issue because switching the data on and off in the diagnostic menu always works.
Does anyone have any clue whats wrong and what I should do? Thanks in advance.
ImagioX1 said:
Hello guys. I'm at my wits end and looking for some help.
I bought a new still sealed in the box Oneplus 7 pro off ebay back in April. Bad idea I know. Everything has been fine up until earlier this month when I started to notice that often times when I looked at my phone it would have no signal. After a few minutes it would reconnect automatically. I thought it was Straight Talk at first but it started to happen more and more frequently, and eventually it no longer would reconnect on its own. Since I was frustrated with the service I was getting with Straight Talk I switched to Verizon and the problem persisted. The phone will work fine for 10min, an hour, or half the day. Suddenly it will completely lose all signal. I've tried turning data on and off in the quick settings, or removing the sim card and reinserting and neither will not work. The only sure way to get the data back on is I either have to restart the phone, or turn the data on and off in the dialer diagnostic menu. Those are the only 2 ways to always get the data back on. After it comes back on it will work for several minutes to half the day before losing connection again.
Im currently running 10.3.3, but before this I was on 10.3.1 and had the same issue. I have reset the phone countless times, reinstalled the OS multiple times, tried different network types in the diagnostic menu and nothing works. I don't believe its a hardware issue because switching the data on and off in the diagnostic menu always works.
Does anyone have any clue whats wrong and what I should do? Thanks in advance.
Click to expand...
Click to collapse
at this point, you could try the opened beta https://forum.xda-developers.com/oneplus-7-pro/how-to/beta-15-rolling-t4114211. you could also try a different kernel to see if that helps.
I finally got off the stable and updated to the beta and the problem persist. Is there like a baseband firmware that I can flash that will upgrade the radio in the phone? Maybe that would work.
ImagioX1 said:
I finally got off the stable and updated to the beta and the problem persist. Is there like a baseband firmware that I can flash that will upgrade the radio in the phone? Maybe that would work.
Click to expand...
Click to collapse
I had that happen to me with an old device when I would select LTE only on my device. Have you tried changing the band from 2/3/4 G to only 2/3 G. This is not a solution to correct your problem, only a test to determine if your signal will remain constant.
Also, since your got the phone BNIB may need to contact 1+ support directly, as I believe you should be within the 1 year manufacturer warranty.

Oneplus 6 no longer connects to WiFi and cellular and randomly restarts

Hi,
I was using a few months ago my Oneplus 6 and decided to install the android 11 beta on it.
After few weeks it randomly restarted and now it can't connect to WiFi and cellular and after a while of it being powered up it restarts after a while.
I tried factory resetting and MSM Download Tool (downgrading to android 8.1) but to no avail.
Then I tried to see the IMEIs of the phone and they were blank same thing with the WiFi MAC.
I don't know what to do, but if somebody can help me recover this phone i'll appreciate it.
Kirito821 said:
Hi,
I was using a few months ago my Oneplus 6 and decided to install the android 11 beta on it.
After few weeks it randomly restarted and now it can't connect to WiFi and cellular and after a while of it being powered up it restarts after a while.
I tried factory resetting and MSM Download Tool (downgrading to android 8.1) but to no avail.
Then I tried to see the IMEIs of the phone and they were blank same thing with the WiFi MAC.
I don't know what to do, but if somebody can help me recover this phone i'll appreciate it.
Click to expand...
Click to collapse
This is mostly likely a HW problem, based on what you described i would say it's the RF IC chip which is "SDR845".
Either get that replaced by a shop or replace the whole motherboard which costs more but requires less skills.
All parts can be purchased online but require some skill to pull off so a pro is recommended.
Dear Team,
I am also facing exactly the same problem.
And Thank you for pointing - IMEI n MAC address are not showing when problem is there.
Is there any solution
Works fine randomly in between & then goes bad in few hours....
Kindly help
I first got network IC replaced
Then after few days
I got motherboard replaced
And now after few days
Again the same problem scenario occurring
My repair shop person says now it can be battery fault...
Or may be something related to temperature
I still believe it is something solve able for sure...

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