okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
If you really cant wait for the new phone then maybe you could try taking it to an ATT shop and getting a new sim card. Although I dont really see how a sim card could cause this but I guess its worth a shot.
Second for the SIM card. I had a friend whose phone would randomly restart. When he changed the SIM, all was well. Occam's razor, my friend.
Sent from my HTC One X
I went to the local ATT Store for a sim swap, and the phone worked perfect in the store, Got home and it crashed.. Now it wont even turn on with the SIM in.
Are you rooted? You could try changing roms or flashing a new radio+ril. I have no idea if any of that will fix it but you never know
Nope, it's not rooted, I thought about it, but the phone wont even connect/charge now :/
I guess It's not happening to any of you? :/
-P.S. The SIM Card actually worked, then cut out :/ lol. HTC Is telling me its the SIM Card Reader in the phone :/
Thats a bummer! I guess you just have to wait until your new one comes in if it is the sim reader
Have u run a ruu? I would most certainly do that before send it in or anything. Only takes 10-15 mins
............My EVO Ways...........
(You Can S-Off For All I Care)
GamerRadar said:
okay, So i searched and apparently I am the only one with this problem happening.
Last night my phone went nut's, it would not turn on, reset or anything! So i contacted ATT and they keep telling me its the battery, 3 tech support agent's and they still told me it was the battery and i should go to the Support Center which is a bit out of my way. So i called the support center to see if I could get a replacement from them, They dont carry Cellphones apparently (yea -.-)
My problem:
The phone without a SIM card works.
The phone with the SIM Card, shuts itself off and either refuses to start, or constantly restarts itself.
I've tried:
- Re-installing Android (through the hard button reset)
- OTA Updating through settings (without the simcard)
- Manually updating through the PC (kept telling me I had less than 30% battery.)
Anyone help me!?
ATT is going to take 5-7 day's to give me my phone, and frankly.. Being without a phone is the worse thing for me (im trying to get a new job, so no phone is a big problem - on top of it being my alarm clock for my current job)
Click to expand...
Click to collapse
I'm pretty sure AT&T can send you a spare/replacement or whatever and you use the same box to send your HOX so you're not phone less. I haven't tried it but others have.
Hi,
I have a problem with my Galaxy SIII. It is from Virgin Mobile..
I uploaded a new software update- I tried avoiding this bc the last time I did, my phones battery was horrible and GPS did not work for a better part of a week. However, the upload message would not stop after two weeks, and it would drop my calls when it was giving me the notice/and or trying, it would also knock me off internet. So I did. However, my battery started to go to crap, at 20% it would shut the phone off, later for me to come home, plug it into a charger to be at 30% not 20%. I found that odd. However, it requested again without remorse, almost 30% calls were interrpted and I thought maybe this "Update again" might fix the problems. Nope, my suspicions became true. I seen my phone with the little droid guy and it uploading. However, when I got back to the phone, it was stuck on a Samsung screen. I can power the device on and off, it will go through the motions if you will, but soon as it hits the Samsung title cannot boot past it. To note when doing the " Software Update"- I had my phone on a charger. So cannot boot past Samsung screen and it freezes there.
I can go into Safe Mode if I use the buttons manually. However, I cannot restart the phone in safe mode. A Samsung guy mentioned that there might be a way to manually type commands in safe mode- the ownly thing my phone might be still good for- using a software that would recognize the device and save info onto an SD card before flashing. He found this out by typing a google search, I tried and cannot find it. He stated the data is probably still ok without a flash. However, how did I get data out of this before a flash lol? Any ideas?
Hey there,
I'm wondering if there may be a problem with my Samsung Galaxy S6 and I wanted to get some opinions before I try one last thing and fully reset it.
I've had the phone since April last year and for some reason the battery life has never really been good anyway. This isn't the main reason I am posting though as only recently I noticed a different issue when I tried to transfer some files onto the phone.
I was trying to use the cable that comes with the phone to charge it, and I've done so before when I've transferred files before from my Macbook. However, that time before I also found it very difficult to detect the phone and kept having to unplug it and plug it back in before it would see it. I was using the software Android File Transfer. Last night I could literally not get it to see my phone whatsoever... I plugged it into the computer and it would charge but it literally could not detect a connected device.
So here's where it gets frustrating as I spent the next two hours trying to fix this issue. I tried searching for a solution online which is why I'm now here after everything as all that I tried didn't work. I tried switching to SmartSwitch (and uninstalled AFT first), but that program also didn't detect my phone. Then I tried Airdroid, which worked only when I used the file upload under the browser but refused to connect to the phone when I clicked it on My Devices.
I even tried the method of *#0808# but it was actually already set to the correct settings so now I'm completely at a loss as to what it could be.
I've previously also had issues where I've plugged in the phone and it hasn't started fast charging and I haven't realised for an hour that it's only been cable charging and had to plug it back in for it to recognise it... is this likely a problem with the phone or cable?
I mean, aside from the also frustrating battery issues which have been worsening as time goes by (currently phone is on 79% having only used 39m screen time), I'm not sure whether it's time to give the phone a reset before actually taking it in to the store or whether it's likely an issue with the connector port at the bottom too which means it's probably not worth the hassle of resetting?
I won't go too much into the battery issues here, but I've been trying to use Greenify, App Optimisation, literally EVERYTHING I can think of, and I still don't get any more than 4 hrs and a half screen time.
My phone is not rooted. (though I'm wondering whether rooting it may help me). Thanks and I hope you have some advice that may resolve my issues!
I have the same issue.. muy phone won't charge unless otra on the wireless charging port
I have the SAME issue. I really don't know how to fix it!
Hmmmm sounds like your charging port is starting to go either that or maybe you could try flashing some new software through Odin and hope that's it's a software issue and as for the battery of course rooting does help bc it lets you get rid of the bloatware on the phone either that or try package disabler pro.
The other day, my phone died midway through a call. When I tried to turn it on, the 0% sign showed up meaning it was completely dead. I had to urgently make a call so 30 mins later, I held the power button again, turned it on, and the phone went to the white HTC screen and then turned off. I finally got home and connected to my phone to my charger after. I let it charge for a bit then turned it on. I knew something was wrong when my phone was hung on the red Verizon boot logo for a while. Minutes later, it went past the Verizon logo and a pop-up appeared that said optimizing app 1 of 44. I thought this was odd because I already got the MM update about 2 weeks ago and since it updated, I never saw that message ever until now.
Once my phone gets past that and finally boots to the homescreen, I realize that a lot of things have gone wrong. First, I got signed out out of all my accounts (Whatsapp, Spotify, Instagram, Facebook, etc). On top of that, my call history was cleared, all my text messages were cleared, and all my contacts that were saved on my phone storage were gone. In addition, I also had to re-update a lot of apps including the HTC ones that you have to upon the MM update. Finally prior to those whole thing happening I had 10.7gb of free space. After this episode, I lost exactly 1 gb of storage and only have 9.7gb free.
I don't understand what could have caused this or why I lost all this data on my phone. Moreover, it doesn't seem like anything was deleted but my phone is just not reading anything that was already there.
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
baune7 said:
mine just did this exact same thing after shutting off from a drained battery. It's like the data partition or whatever got wiped. Right now trying to log back in to everything and set EVERYTHING back up again. This sucks.
Click to expand...
Click to collapse
i came here for the same thing. mine happened around the same time. only thing i can add here is that my storage is almost maxed out on the phone. makes me wonder if that had something to do with it. but then this happened to two other people around the same time. very weird.
The exact same thing happened AGAIN! I was at the gym listening to music and texting some friends while my battery was at 15%. Went from 15% to 10% in a matter of mere minutes and then from 10% just shut off. Couldn't charge it until I got home so I just kept it in my pocket. Got home about an hour later, put it to charge and then turned it on when battery hit about 10%. Same damn thing, got stuck on the Verizon boot logo and then the dreaded Optimizing Apps message showed up. Once it finished, I was logged out of all accounts, updates to system apps were gone, and widgets/BlinkFeed were gone/reset. And just like last time, suddenly 1GB of storage was gone.
Literally un-freaking-believable. I dreaded that it would happen when my phone shut off and yep, my fears were right. Going to do a factory reset once I backup everything. From there, I am debating whether to replace the battery or replace my phone. While it sucks that it happened to you guys as well, I am somewhat glad its an HTC issue and not just an issue with my personal phone.
Same thing happened to me at 40%
This was recently brought up in the viper rom thread, could be of help.
TidusWulf said:
Your battery needs to be reset. Hold down POWER + VOLUME (can't remember if it was up or down. takes about 10 seconds)and let it keep resetting and keep holding it for 3 minutes. then let go.
It'll fix your battery so that it drains to 0 instead of 13, but it doesn't fix the weird pseudo-reset problem. It's a known issue and many people are struggling with it. My advice is to set EXTREME POWER SAVER to auto-on at 10%, and if you ever see it that low, just turn it off yourself until you get a chance to charge it.
Click to expand...
Click to collapse
Same thing has been happening to me since the MM upgrade. Before that I had NO issues with my battery so I find it hard to believe that my battery is the problem.
After the third time of this happening I finally decided to to a factory reset. This did not help, phone continues to die anywhere between 15% - 30% and revert some of my settings back to stock.
This is driving me insane as I rely on this phone for personal and work use.
Decided to call HTC support today, I did not expect a solution but wanted to make sure it was reported. Of course they had no idea and claimed to have never heard of this issue.
I am guessing that since the M8 is over two years old we wont be seeing and fix pushed out for this issue. I really like my phone and dont want to upgrade at this time.
Finally somewhere where people are actually having the same issue. I've tried factory resetting the phone, doing a fresh install of the OS (with firmware recovery tool) all with no avail. I note lose all my settings and app configurations every time the phone dies, shuts down or restarts. I hope there's a fix, otherwise it looks like a custom rom is the only way.
Has anyone tried wiping the dalvic cache? I can't get into the recovery on my phone so I can't try it, but heard I it might help.
Had the same issue last week
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
Teevan said:
I was at about 20%, phone shut down. I plugged it in to charge, went to boot it up, and it got stuck on the Verizon bootup screen.
I waited a while and did a hard reset, and it came back on, but was completely wiped. So I had the same problem, which is a real pain, because I use the GOOD app for work, and each time that re-installs I have to get a new PIN. And I have had to re-install the app a few times in the past month for a variety of reasons...
Click to expand...
Click to collapse
I feel your pain. I use Mobilepass for work and every time my phone resets it deletes my token and I have to request a new one.....
Here is what I did two days ago that seems so far to be working for me. I calibrated the battery. I have tried this in the past but could never get the calibration to work properly. Each time I tried I had the phone plugged into the charger. This time I didnt and the phone went through the battery calibration process like it is supposed to.
Since I have done this my phone will stay on until it gets to 8 or 9% and then shut down but when i charge and turn back on all of my setting are still in place.
To calibrate the battery I held the up volume, down volume and power button (all 3) for a full 2 minutes without the phone being plugged in. During this time the phone will start and get to the HTC splash screen then shut back off, start again to the HTC splash screen then shut off, repeat, repeat, repeat.... after 2 minutes release the buttons and let the phone boot up, plug it in and let it charge to 100%.
I hope this helps,
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
Parakaleo said:
This happened to me today. I let the battery get a little lower than usual last night, around 13% before shutting it down and plugging it in for the night. Turned it on this morning and it booted up normally. Didn't lose any apps or data, but every time I did something on the phone it gave me those little hints like its a brand new phone. I went to settings and it says it was factory reset at 6:46 a.m. this morning (about the time I turned it on).
Click to expand...
Click to collapse
Did it reset your ringtone and notification tone settings? Thats what it always has done to me.
I would just like to say that the same thing happens to me as well on my HTC one m8. Battery suddenly dies, now even at 25%, even after a calibration which is just a temporary solution, and when I turn the phone again, SwiftKey settings erased, everything went to stock, messages and contacts are preserved, but the apps start updating itself even though they are not allowed to and I have to manually set a lot of things. It is a total confusion and I literally can't believe HTC allows themselves to not issuing a fix for this disaster.
Was it cold?
Same issue. With mine it seems to be when it gets cold. I was skiing today in 20F but inside my pocket this really shouldn't be an issue. It has turned itself off and refused to restart several times when it has been used to take pictures in cool weather (I live in western OR, it doesn't get COLD, by cool I mean <35F but >20F, usually > 25F). This is the third time it has totally screwed up the phone when it has happened. On another occurrence it reset under normal conditions too. I'm getting pretty sick of it as it is quite a process to get all my VPN tokens reset, get all the apps back etc. Of course it waited until the warranty was out to start acting up.
This time is especially bad, the phone will not restart properly and important processes just constantly flag as stopping so that I can't even get past the initialization screen. It looks like I will have to do a full factory reset. If anyone from HTC is reading...Not acceptable and I won't be buying another phone from you.
Unfortunately I've reached the point where I wouldn't be surprised if it is a programmed planned obsolescence function, but whether or not, this is really annoying behavior.
Sorry to hash up an old thread but I put up with this crap for 5 months before I finally punched and broke the screen out of rage during an important business tech support call when I was at the clients location trying to service their security equipment, it was so embarrassing having to tell them I have to come back especially since it was a remote location.
Mine would wipe contacts, texts etc regularly. I ended up installing Super backup or something and saving my backups on google drive and just restoring everything everytime it happened.
I decided to fix up the phone and replace the battery, broken charging port and smashed screen and unlock bootloader and root but flashing superSU didnt work, got stuck in a bootloop. Anyways through all this I wiped all the caches (including Dalvik cache) flashed the correct stock rom and did the battery calibration and that seemed to have solved the random shutdown and memory leaking issue.....but I guess I wont know for a while.
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
PRINCESS2017 said:
I have a HTC One 610, and like every once in a while it well automatically reset it self whenever I am in the middle of a text message, on facebook, or even sending an email on phone. Its getting annoying when my cell reset its self.
what needs to be done to it? and should I do.
Click to expand...
Click to collapse
try a factory reset
I know its old but people are having the same issue still so I'm gonna paste this everywhere i find this problem.
There is a Modified stock rom named "Android_Revolution_HD-One_M8_53.1" and its almost the stock M8 without bloatware and so much more stability improvements. So hear me out and flash it with a custom recovery (i did it with twrp) and it seems to be working fine so far. Give it a go before you trash your -still so good- phone to the open seas.
Well, this issue is still happening. my phone has been doing the same for about a week now. ive made several attempts to reset the battery and had to reinstall back ups every time its happened also. the only difference i think now is that its happening at 90% instead of the usual 15%. ive been following instructions to hold volume up, down, and power (with the phone off) for about 2 minutes and then letting go. i have my extreme power saver set to come on at 15% but Im not even getting that low before it shuts off and resets. i have however noticed that recently that if you plug the phone on charge after it first dies you can avoid the phone resetting.. this may be a fluke but its allowing me to deal with the battery problem now without the loss of my data, contacts, etc.
This is exactly the reason why HTC One M8 is the last HTC phone I will ever purchase. Imagine the hassle of phone factory resetting on its own. Horrible.