Hey there,
I'm wondering if there may be a problem with my Samsung Galaxy S6 and I wanted to get some opinions before I try one last thing and fully reset it.
I've had the phone since April last year and for some reason the battery life has never really been good anyway. This isn't the main reason I am posting though as only recently I noticed a different issue when I tried to transfer some files onto the phone.
I was trying to use the cable that comes with the phone to charge it, and I've done so before when I've transferred files before from my Macbook. However, that time before I also found it very difficult to detect the phone and kept having to unplug it and plug it back in before it would see it. I was using the software Android File Transfer. Last night I could literally not get it to see my phone whatsoever... I plugged it into the computer and it would charge but it literally could not detect a connected device.
So here's where it gets frustrating as I spent the next two hours trying to fix this issue. I tried searching for a solution online which is why I'm now here after everything as all that I tried didn't work. I tried switching to SmartSwitch (and uninstalled AFT first), but that program also didn't detect my phone. Then I tried Airdroid, which worked only when I used the file upload under the browser but refused to connect to the phone when I clicked it on My Devices.
I even tried the method of *#0808# but it was actually already set to the correct settings so now I'm completely at a loss as to what it could be.
I've previously also had issues where I've plugged in the phone and it hasn't started fast charging and I haven't realised for an hour that it's only been cable charging and had to plug it back in for it to recognise it... is this likely a problem with the phone or cable?
I mean, aside from the also frustrating battery issues which have been worsening as time goes by (currently phone is on 79% having only used 39m screen time), I'm not sure whether it's time to give the phone a reset before actually taking it in to the store or whether it's likely an issue with the connector port at the bottom too which means it's probably not worth the hassle of resetting?
I won't go too much into the battery issues here, but I've been trying to use Greenify, App Optimisation, literally EVERYTHING I can think of, and I still don't get any more than 4 hrs and a half screen time.
My phone is not rooted. (though I'm wondering whether rooting it may help me). Thanks and I hope you have some advice that may resolve my issues!
I have the same issue.. muy phone won't charge unless otra on the wireless charging port
I have the SAME issue. I really don't know how to fix it!
Hmmmm sounds like your charging port is starting to go either that or maybe you could try flashing some new software through Odin and hope that's it's a software issue and as for the battery of course rooting does help bc it lets you get rid of the bloatware on the phone either that or try package disabler pro.
Related
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Are you using a stock firmware or custom?
Have you tried resetting back to factory default?
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
seems like majority of your problems are linked with the micro USB port, try resetting your phone and see if that helps. This is weird though.
It happened once to me on my sgs but that was because I inserted the charging pin without realising it was wet but it went back to normal a few days later and I changed my charger.
i was also starting to think it would be a micro usb problem,
would a factory reset fix it?
if so how would i back up my apps so that i have the same apps with the same progress on them, is it even possible?
or should i just wait and see if it goes back to normal?
I am also having this issue now. I've tried a factory reset with no effect. The phone is now largely unusable. Did you get a resolution? If so, how?
im having the same problem too .. wish it's just a software issue!!
the problem solved itself after a couple of days, i took out the battery and left the phone alone for about a day and after it worked fine again, not sure if it was the time or leaving it without battery but its working normally again
I'm having this exact problem - phone switches into driving mode, then says MTP is connected - then it switcheds to a strange lock-screen I have never sen before. It's really strange. I flashed a nandroid backup from a few months back and still the problem is there. I'd flash back to stock and send it in - but I can't connect to Odin via USB because of the problem. Is there anyway to convert a Stock rom to a CWM flashable file?
I'm desperate to get this sorted.
Experiencing the same. Has anyone a proven solution for this?
My phone, sorted itself out - should I say my wife sorted it out - by mistake. What I think she done was hold down the home button, and then pressed the power off button together and held them untill the phone switched off. When my phone came back on again - she had somehow removed the -Exclamation Triangle of the kernel counter and removed the problems from this post - that I'd been experiencing for abouyt 5 months prior.
Go figure - I now have a SGS2 that works beautifully again and has also had any kernel counter and Custom Rom flashing notifications removed altogether. I wish I knew why this worked, as I'm sure their are many who would like to remove the Triangle without a jig.
The other option that seeemd to work for other people was to clean the MicroUSB port of the device with a dry, clean toothbrush - though this did nothing for my problem. Good luck -I know how frustrating it is.
Help Please
Guys, I am Facing the EXACT same problem.
1.Driving mode on/off automatically
2.Showing a lockscreen which shouldn't have existed on this planet.
3.Hanging up unconditionally. Have to restart phone.
4.Sudden "mtp connections" and because of that "Media Scanner"
I own a Galaxy note just 1 month old! I was so angry that i wanted to sell this. But i couldn't adapt to any other smaller screens so, guess ill try fixing this.
1.It definitely is something related to usb port (Since i cannot charge my phone, i use an external charger)
2.Took my beloved to a samsung service centre, they said phone is waterlogged and showed me the motherboard, saying"IC MIGHT be damaged"
3.Cost for repair - $200
4.Cannot afford that. I am guessing they were bluffing cause i saw the shiniest motherboard ever
5.Please fix this, or ill be stuck with a Nokia 500 !!
6.I can, however afford changing the usb connector, anyone successful with that?
Edit: Did my homework and found out that its definitely a usb port problem. Solution:Clean the usb port. Ill try try it and get back to you ppl. Oh and about 20% of the world's population is facing the same problem.
Edit(2): SOLVED!!!
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
I have it on for 15mins and no problems. Removed and put the charger again and again, still no problem. After waiting for 1 week, i am able to charge it using its charger! Now lets see whether it lasts......:-/
Edit(3): So, my phone acted up again last night, with driving mode and car dock. I used the pin solution, No problem till now. its Peacefully charging. Bah! it really is annoying
Edit(4): Now, its been 24 hours since my last solution, and phone hasnt acted strange. I guess after another 12 hours ill rule out the permanent solution. Which i used.
same here
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
eihwazz said:
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
Click to expand...
Click to collapse
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
ckeswar critics,
davearose said:
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
Click to expand...
Click to collapse
I had the same issues 2 weeks after i bought my galaxy s2. Took it to Samsung customer care and they replaced the micro usb port. Haven't had a single issue since.
PS: Try to dry out the port and the phone if it is a water logging issue. I used a hair drier to do that. Luckily the tab that indicates water damage hadn't changed colour.
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
archer2009 said:
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
Click to expand...
Click to collapse
Same here with my gs2... Resolved the issue using some contact spray on my micro USB port.
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
It's just a software problem, the reasons might be:-
1) you might have opened and closed some huge apps randomly and very rudely..
2) You are low on space on the internal MMC Card
3) Your phone might be performing the restarting apps re scheduler
Solutions:-
1)Factory Data reset will not help as the cache section might be corrupt.. neither the android 3e will help...
2) a)Use odin and download the Latest firmware package from Sammobile's Website.
b) for tutorial on flashing, go http://forum.xda-developers.com/showthread.php?t=2488942.
c) Do not touch the phone after processes and restart was observed...
d) Again get into download mode and re flash the same Firmware again...
e) Restart the phone holding the HOME key, (it won't do anything by itself)
f) it will surely fix your Phone
3) Message me if any problem persists...
avaneesh3 said:
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
Click to expand...
Click to collapse
I registered on this forum just to say that this is a great solution. It looks like my phone is saved now
Hope it will not happen again.
Hi guys,
Been having issues with charging for the past couple of days. When I plug my phone into the charger it states that it's charging, but nothing really happens. The troubleshooting so far:
Have tested it on multiple different chargers, all having same problem. However, my Nexus7 tablet will charge normally on these chargers, so we can rule out it's charger related.
Tested for differences with the phone switched on or off. When phone is switched off it will charge, but not with the speed it normally does.
Running CM11 Snapshot M9. Did a clean install. Battery does not charge normally (read 1% gain per 20 min) on most stripped down version (without gapps + personal apps)
Looks like it's battery related. But I find it difficult to rule out what's causing my phone to act funny. The weird thing is that sometimes my phone will go for a decent charge, but this happens so randomly that it's hard to find any form of sense in this process. Also, when the phone is on and charging, the battery light will sometimes turn off. But when I activate my phone again, the battery light will bleep on as if nothing happened and everything is functioning normally (which is clearly doesn't).
Does anybody have an idea how I can fix this? Any helpful tips that can point me into the right direction to figure out what's causing this? Many thanks in advance!
did some more testing - can anyone help me out?
After some additional testing I'm fairly sure that it's either battery or chip related:
USB debugging does not work at all (storage is set to MTP). When I open Android File Transfer my Mac will recognise the Nexus 7 tablet, but not the Nexus 5. Debugging is switched on in Developer options.
When I try to use adb or fasboot, my device is not listed either, nor are any commands (directed towards phone) executed through bootloader.
In the about Phone section I went to check the Battery info. It will state correctly that the phone is being charged through AC or USB (depending on wether the device is connected to laptop or charger).
Does anyone have an idea how I can figure out if it's chip or battery related? I desperately want to find this out, because I bought my phone in The States and live in Europe... So in the worst case scenario the phone needs to go back to the US due to bureaucratic policies. Already had to go through this horrible proces half a year ago with a bad NAND chip, really want to avoid the hassle and lose my phone for at least a month. So if it's a battery thing I rather order a new one and replace it myself
Really really hope someone can shed light on this issue, running out of luck and options. Please guys, please :angel:
sounds like the usb connection, physical, is going. if it doesnt charge but randomly will, fastboot nor adb see it, i think its an usb connection issue. i had the same with my nexus one a long time ago, if i wiggled the the connection when it was connected, sometimes i could get it to charge some. fortunately, it isnt an expensive repair, and yours should still be under warranty.
simms22 said:
sounds like the usb connection, physical, is going. if it doesnt charge but randomly will, fastboot nor adb see it, i think its an usb connection issue. i had the same with my nexus one a long time ago, if i wiggled the the connection when it was connected, sometimes i could get it to charge some. fortunately, it isnt an expensive repair, and yours should still be under warranty.
Click to expand...
Click to collapse
Thanks for the reply, really appreciate it How much you reckon it will cost? Also, can I do this at any decent phone recovery shop? As stated previously, really want to avoid sending the phone back to the US. Once again thanks!
suikerchiller said:
Thanks for the reply, really appreciate it How much you reckon it will cost? Also, can I do this at any decent phone recovery shop? As stated previously, really want to avoid sending the phone back to the US. Once again thanks!
Click to expand...
Click to collapse
i paid $35 3 years ago(?) at a local repair shop.
@simms22: ordered a USB portal online and replaced it by myself. Phone works again. Thanks for the tip!
I updated my (factory unlocked) S6 to Marshmallow 6.0.1 and for two days it worked just fine. Then suddenly the fast charge stopped working. when i open notifications it says: cable charge, 5 hours until full charge. I tried everything, i have 2 original adaptive fc samsung chargers and none of them works. plus an aukey fast charging external battery, but when i connect my phone it keep saying cable charge. i pushed the usb into the charger, i turned on the fast charging option in settings, tried different cables. then i tried to connect it to my pc, but it doesnt recognizes my phone, and neither does the Mini MicroSD Card Reader that worked just fine before the update. I did a hard reset, but it wont work. im thinking maybe something (hardware) broke in the second day after the update, idk. i remember conecting the phone at night before going to sleep to an iphone cube with the battery at 90%, but that wont explain why my pc doesnt recognise it. I NEED HELP, PLZ
Just a thought: did you enable fast charging option from the battery menu ?
Please read again
it clearly says i turned on the fast charge option in settings
"5 hours until full charge"
something else is wrong here
markoxda said:
"5 hours until full charge"
something else is wrong here
Click to expand...
Click to collapse
Why? How do you know? What do you think its the problem?
the weird thing is that when I connect the s6 to the wall charger it pops up the "connected as a media device" that should appear when connecting to a computer. AND when I connect it to the computer it doesnt appear, so I cant move files, etc.
I have the same issue! I know for a fact that it started right after I charged my phone a little on my friend's car charger. I have charged my phones on his charger in the past and have never had issues. It's almost like the phone got scared and locked itself down (stopped transmitting and recieving USB data, therefore not recognizing fast charger or mtp). I have been searching this issue for a while, but have not been able to find a solution. There are lots of people out there that have this problem! I have called Samsung, but they barely even wanted to talk to be because it is the unlocked variant (sm-g920i). Honestly at this point I would be willing to pay them maybe $50 to fix it. It's ridiculous! And I suspect that it is just their dumbass firmware that screwed me over!
I also suspect that is the firmware, but i have searched everywhere and the only ones that could fix it did it by changing the usb port (therefore it was a hardware problem). The ****ty thing is that this phone is too difficult to open, and too dangerous, i dont dare to do it myself, but i neither trust anyone who isnt samsung... so.. i think im just going to sell it and buy anotherone, or idk.. if you can solve the problem please let me know. I'll really appreciate it. (Sorry for bad english)
you might want to try clear both daavik cache and cache.
. I had a similiar problem, that seemed to clear it up.
to clear the dalvik cache i have to root it, and i dont want to in case i have to take it to samsung because maybe if i root it i will loose the warranty. and i already cleared all the other caches like 5 times, i dont know what to do anymore. thank you for the reply, if you know of anything else I can try...
I can confirm that it is not hardware related. I have replaced the board containing the USB port, but am still having the same issue!
And have you found a firmware/software solution to the problem? what's exactly your issue? the same as mine? no fast charge and not connecting to pc?
I also have the same problem, since wiped the device with paper and sometimes back fast loading, however the transfer via USB does not work. I believe it is software problem.
Yesterday I noticed that my data cable connects via download mode by odin, or as may be hardware if odin recognize?
guys,i got a galaxy s6 edge and i had a fast charging issue and i've checked all common solution like changing cables,chargers,even changed the socket but same issue exits my mobile charging in 6 hours and when i go to fast charge option in menu it turned on and at the moment of connecting the cable to automaticly turn off with no choise to turn it on again,any one please knows how so solve??
Dear Androidpeople,
Since November, I am the glad owner of the Samsung Galaxy S6. I am a really Samsung fan, I have had the S2, S3, S4 and now the S6. The previous two weeks I had some charging issues. In particular, sometimes I had to plug in the cable three times before it really 'connected' and started charging. I tried it after that with another Samsung cable and this problem was solved. The day before yesterday I was planning to charge my phone and when I attached the cable to the phone it only started to charge after the phone was already 10 minutes connected.
Till this issues I didn't see that much problems. Every morning my phone was with al my problems, fully charged. Since yesterday, the big problem started. My phone was complete dead/0% battery. I wanted to charge my phone and I got this error: (I got the error in Dutch and tried to translate it, as best as I could)
Cannot charge phone
"The device is stopped charging. De battery temperature is too high. Be careful with disconnecting your charger. It could be very hot."
"When you disconnect the charger and reconnect is afterwards, you could possibly proceed charging your phone. If this overheating issue keeps existing, please contact our customer service because of risk of fire and injuries."
Click to expand...
Click to collapse
I have never had a problem of this kind. My phone and charger were both fully cold. I spoke with a guy at Vodafone and he told me this should be a case of warranty of Samsung/Vodafone. The problem now is, back-up.
The device is 0% charged, I could not charge it anymore and when I turned my phone on, it directly turned off. Now did I try to charge it yesterday and last night with multiple chargers. This morning it suddenly was 13% charged. So i quickly ran to my laptop to connect my device with it and start back-upping photos. But after connecting it tries to charge and I get the same error as i mentioned above. If I just look on the device itself every app is blocked for 'safety reasons' except 'Phone' and 'Contacts'. I cannot look into the Gallery, Dropbox or Onedrive. The device connecting with the laptop was not helpful. The laptop does not recognize any phone connected to it. So copying files from the laptop and the phone are not working. It looks the end of the possible solutions but maybe I forgot something.
Things tried tot fix it:
- Three different chargers
- Two different laptops
- Two different data cables
- Connecting via power, via laptop via the power bank.
- Cleared Dalvik Cache.
When I let him pick up by Vodafone they will try to fix the issue, but I will lose every photo from it. I know I should make a backup earlier. But that is talking now. Is there maybe one solution, one clever thing, one special tweak I could do to save my photo? Or should I start my grieving process?
I'm having an issue with a 3 year old Google pixel where the phone is no longer bootable due to it dying anytime it is turned on. Symptoms started about a year ago, the device would occasionally die randomly when opening apps especially with a camera like Snapchat. The issue was originally very infrequent but got more and more common until every app that is opened would kill the device if not plugged in. At this stage anytime the device died it wouldn't use to boot until plugged in. About 4 months ago it started dying even if it is plugged in and now it refuses to boot rom or stay alive in recovery long enough to even decrypt the device. Device is also unstable if plugged into a computer as it constantly reconnects and disconnects. The really odd part about all of this is booting into fastboot works just fine and it will stay in fastboot as long as it's plugged in. I'm thinking I'm gonna have to tear down the device and replace the battery manually but I'm not 100% sure if this is the cause so I'm asking here for confirmation first. Any advice would be greatly appreciated as I need to get data off the device to move to my new pixel3
EDIT: Well, f*** me, after looking through q&a section for 2 minutes I found other people have started having this issue around same time frame as me and it turns out the problem is the motherboard is shot which I was also thinking in the back of my head but didn't want it to be true. I'm so not spending $300 to replace the Mobo of a 3 and a half year old phone, but I do need to get the data off of it. My understanding is that adb DOESNT work over fastboot so I think I'm gonna try to plug it into my laptop and see if I can get twrp alive long enough to get any kind of filesystem access.
Honestly, it sounds like the battery is just dead. The phone dying at X% when using snapchat is like the first sign that the battery is getting weak and can't push out the required power. The way you described it, it just sounds like it got progressively worse until the battery is complete trash. The batteries are like $5-15, so might as well try it if you think you can do it without breaking the screen. I just did it for mine.
uaDPJ said:
Honestly, it sounds like the battery is just dead. The phone dying at X% when using snapchat is like the first sign that the battery is getting weak and can't push out the required power. The way you described it, it just sounds like it got progressively worse until the battery is complete trash. The batteries are like $5-15, so might as well try it if you think you can do it without breaking the screen. I just did it for mine.
Click to expand...
Click to collapse
It's not the battery. Many other sources confirm that this is a motherboard problem. At first it definitely seemed like a battery problem given original symptoms but at this point there is a wide range of random symptoms that point to the board being shot.
On a brighter note I've managed to keep the device alive in twrp long enough to pull data off by plugging into a computer. Wall charger would cause it to die despite charger working fine with several other devices
A bad battery can leak onto the board and fry the board, so you may both be right.