Can't add watch faces. "Unable to continue without your Gear connected.." error
I'm trying to add watch faces from the Gear app but it keeps coming up with the error message above even though the watch is connected to the phone and I'm getting all emails, messages etc!
The ONLY time it works is if I reset the watch and even then, it will only allow me to add watch faces for a couple of days and then, it's back to the usual error message.
Has anyone else had this issue?
BTW, the phone is a S6 Edge on 5.1.1
Homey said:
I'm trying to add watch faces from the Gear app but it keeps coming up with the error message above even though the watch is connected...
...The ONLY time it works is if I reset the watch and even then, it will only allow me to add watch faces for a couple of days and then, it's back to the usual error message.
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Click to collapse
Yes. Happend to me too several times. Usually just restarting the watch helps...
Happend to me too. Sometimes just turn off and turn on bluetooth resolve the connexion issue, or a reboot of the gear. But this ont take more time.
How do you re-boot the Gear? I thought the only option was to reset it - wipe and install everything and that's what Ive been doing! Tried to turn Bluetooth off and on but seems to make no difference.
Homey said:
How do you re-boot the Gear? I thought the only option was to reset it - wipe and install everything and that's what Ive been doing! Tried to turn Bluetooth off and on but seems to make no difference.
Click to expand...
Click to collapse
Just long press home button (the lower button of the two) and touch "Power off" -> Wait a little -> long press home button to power back on...
Yesterday, after adding a bunch of watch faces, I went to the Samsung Gear app on the phone to reorder the faces, and suddenly couldn't reorganize them anymore. I tried rebooting the phone, force stopping the app, and clearing the cache. Still nothing.
Then, I figured, maybe clearing reinstalling the app. I tried both, and then noticed my watch automatically said, "Performing light reset". I'm not sure what the difference between light reset and factory reset is, but they seemed the same to me! All apps gone, all settings gone, watch faces gone, etc.
Luckily, I had done a backup, so I went in and restored, which was nice - it automatically reloaded all of my apps. But it didn't put them back in the order I liked, and the settings on my widgets weren't restored (contacts/apps). It didn't put the watch faces back on the watch, just on the app. Plus, although it showed the watch faces, but I couldn't put them on the watch. I'd tap them on the app, and nothing would happen. Most annoying, when I used Gear Watch Designer to put the watch faces back on the watch, they showed up twice on the phone app, and still, touching one of them, nothing would happen. I can't even delete them off!
Finally, today, I get the update (R760XXU1APK7), and nothing changed, so I decided to clear data and reinstall the phone app, and of course, the watch "light resets" again. I decided not restore data, but to manually reinstall so I don't have these duplicate/non-working faces showing on the app. That worked - but I still can't reorder any of them. Weird. Anyone else still able to move them via the phone? (or could then couldn't?)
(And yes, I can still reorder them on the watch, just not the phone)
I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Update report for a T-Mobile Gear S2 LTE
Allen_Jolynn0 said:
Hey guys the reason to start this thread is to discuss everything about gear s2 updates.
Software updates can improve device stability and provide a variety of additional benefits, including user experience improvements, bug fixes and the latest security patches. Samsung Gear S2 gets a massive update, check the new interface and functions
Click to expand...
Click to collapse
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
The Samsung Health too was update. Now the aplication alone of Samsung Health for iPhone support the Gear S2, and this is incrible!
I believe this Samsung abandoned the Gear S2, but I thinked wrong.
Can anyone speak if the run4gear work in Android Phones with Gear S2 in Tizen 2.3.2.7?
Mine says no new update available :/
I did the update this morning and it was successful. I see the new shortcuts widgets and updated health and weather apps. But I don't see the Powerpoint App anywhere. Is that something you have to download?
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Killerheels said:
So swipe down now doesn't go to the previous screen. Am I right in thinking to get back to watchface you now need to use a button?
Click to expand...
Click to collapse
Yes , I think the update removed the swipe from top to go back feature. Need to use the side button to go back over you are inside of an app.
Anyone have the previous firmware for SM-R735T? I don't need anything the new update offers, just want the "back" gesture returned.
Habit dictates a swipe and I keep getting back the settings...... Will have to relearn.
Anyone else found this a nuisance?
Valiante try Sammobile....
Wouldn't it try to auto update if you re installed the previous firmware version, or could you turn it off at the Gear app 'phone settings?
Has anyone tried to flash this to a vzw watch or is that not possible and we have to wait and hope vzw puts out an update?
Verizon has updated there page for the new update but still have not received the update ota here's a link to page https://www.verizonwireless.com/support/samsung-gear-s2-classic-update/
---------- Post added at 08:12 AM ---------- Previous post was at 07:13 AM ----------
Scratch that I just received the update for the Verizon gear s2
i'v also got the new update here in Chile...
awesome update guys.. new pulldown toogles, and a lot more... new icon and new apk's
now we have samsung app store in the gear...
good job samsung gear department..
I was really excited to get the update. After the previous update, watch does this really annoying thing where it lights up the room when its done charging at night. Some times it will stop charging, drain a little, start charging again, and then light up the room a second time.
Well that hasn't been fixed. Now my watch battery is draining incredibly fast. I had to turn off always on watch faces and it's still draining at least twice as fast as it used to. Its been off the charger for an hour and it's already down to 85%.
I really miss the swipe down to go back. I don't need quick settings on every app. I hardly ever used it as it was. Speaking of which, most of the quick settings don't even do anything for some reason.
Really disappointed.
For me with the new update, I can't anymore answer to a whatsapp message direcly on the watch ! I can only use a button to open whatsapp on my phone !
Do you have the same thing ?
gghose said:
I was surprised to see the update available. It took a long time to long time to download, transfer, and install, so I would definitely recommend that your watch be in its charging station for the process.
At the end of the update here are the version numbers:
Tizen 2.3.2.7
Software Version: R730TUVU3DRC1
I haven't fully explored everything, but there's a lot I like:
Quick Access (pull down) has a lot more capabilities (including accessing Settings, Brightness, Do not DIsturb, Screen Always on). Unfortunately they seemed to have removed the music player. (Guess I'll have to add that widget back to my list).
Widget improvement: Multi-contact calling looks better, there are a lot of new Health Widgets including a multi-activity one in which 4 possible activities are presented on one screen for a easy selection and start-up, recent apps widget is really handy.
New apps: I tried the Samsung PPT controller, but it didn't work. (I'm on a Mac, so that might be why).
My big big concern at this point is battery life. It seems terrible. That maybe due to playing with lots of apps and then not doing a clear all, but if it keeps up, I may have to do a soft reset and see how things are. Right now, I'm guess the battery drain rate is 2 or 3 times what I usually have.
Click to expand...
Click to collapse
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there ?
PS: Yes battery seems like it sucks...
Dannyxz said:
I was playing around with the settings and you're actually able to change the quick settings so you can the music player in there
PS: Yes battery seems like it sucks...
Click to expand...
Click to collapse
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
I haven't found the setting to manually set step target with the new update. My alarms stopped working so I had to do a factory reset to get them to work. Now I can't change my step target on the watch. This is how I used to do it:
1. Open Samsung Health
2. Go to very right/bottom and select Settings
3. Select "Adjust Step Target." This selection no longer exists.
I looked in just about every possible setting in Samsung Health and the device settings. I've tapped and long pressed on every possible data point on every possible screen for a hidden menu. It's nowhere.
I reached out to Sammobile 2 times.
- The first time I received instructions for doing this on the Gear Fit 2 Pro. #fml
- The second time I was told to factory reset everything, which I had already done. #fml
It's annoying that manually setting the step target on the Samsung Health app doesn't sync with the watch. But that's another topic.
TheMadScientist said:
I got a second one a Verizon model and bassiy have to have all extra features off. And weird stuff is happening on it
I spent 10 hours yesterday dropped to about 75% I found download mode and was gonna play around. But that was the first reboot. And upon reboot batt was at 15% I'm like what the heck so I through it on charge am gonna swap it back out with the orig AT&T model I got first.
Click to expand...
Click to collapse
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Dannyxz said:
Oh wow... I have the T-Mobile version, I don't have a plan for it so I was surprised to get an update but yeah I'm down to 47% right now and I should be in the 70/80 by this time. I closed all the apps and that seemed to help a bit but when you have a few apps open it seemed like it was draining quick...
I'm gonna do a reboot once I get home hopefully that'll help. If it doesn't do the trick that's something they're gonna have to fix.
Click to expand...
Click to collapse
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
TheMadScientist said:
Yea i ended up taking it back to the guy this morning as it was clean but registered on some ones account and verizon wouldnt activate it...So I got back the AT&T model which I knew was good and also has like 9 months of warranty left:good:
Click to expand...
Click to collapse
Nice!!! ?
How do you still have warranty? Where did you buy it from?
Hi,
Sometimes ago i found this face for my Galaxy watch 4 classic and it used to work pwrfectly. Today i had to reset watch and after this i am not able to instalacja this face on my watch. Ok googleplay therr is no option to swlct dwvice as watch, inside phone app there is a button to send face to watch but it does not work.
What happened that I was able to use it yesterday but today I am not even allowed to instal it?
i have had severe issues with a watchface called twelvth text watchface . As soon as i install it all stockfaces in watch stop working, and as soon as i remove it they start working. And believe me this watch face was working just fine by itself.
After 7 factory resets via watch stock recovery and by eliminating each app 1 by 1 i came to about the culprit i have learned to avoid all those apps and watchfaces which were for wear OS 2.0 they created stranger errors and watch also suffered with unusual battery drain.
My advice is
if an app is still not updated for GW4. Dont dive into world of unknown errors