Yesterday, after adding a bunch of watch faces, I went to the Samsung Gear app on the phone to reorder the faces, and suddenly couldn't reorganize them anymore. I tried rebooting the phone, force stopping the app, and clearing the cache. Still nothing.
Then, I figured, maybe clearing reinstalling the app. I tried both, and then noticed my watch automatically said, "Performing light reset". I'm not sure what the difference between light reset and factory reset is, but they seemed the same to me! All apps gone, all settings gone, watch faces gone, etc.
Luckily, I had done a backup, so I went in and restored, which was nice - it automatically reloaded all of my apps. But it didn't put them back in the order I liked, and the settings on my widgets weren't restored (contacts/apps). It didn't put the watch faces back on the watch, just on the app. Plus, although it showed the watch faces, but I couldn't put them on the watch. I'd tap them on the app, and nothing would happen. Most annoying, when I used Gear Watch Designer to put the watch faces back on the watch, they showed up twice on the phone app, and still, touching one of them, nothing would happen. I can't even delete them off!
Finally, today, I get the update (R760XXU1APK7), and nothing changed, so I decided to clear data and reinstall the phone app, and of course, the watch "light resets" again. I decided not restore data, but to manually reinstall so I don't have these duplicate/non-working faces showing on the app. That worked - but I still can't reorder any of them. Weird. Anyone else still able to move them via the phone? (or could then couldn't?)
(And yes, I can still reorder them on the watch, just not the phone)
Related
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel
The S Health-linked widgets (steps, coffee/water, S Health, start exercise) have been disappearing from my watch. When I scroll through the widgets, I just have a blank space there, exactly where that widget had been in the lineup. I've tried a soft and hard reset of the watch. Both worked for a while, but the problem returned. Seems to happen with multiple OEM and 3rd party watch faces, if anyone thought that might make a difference.
Try to reset the watch to see if it works again
I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.
I designed a watch face for my Fit2 Pro with GWD (most recent ver) and everything works except for one thing: the count for HR, Steps, Floors, and kCals are now stuck. They do not reset at midnight like they're supposed to, and I've tried uninstall/reinstalling the watch face, resetting the Gear, and rebuilding the package and then reinstalling. Nothing seems to reset those counters. I verified that those text fields are data-sync'd to the correct selections with '%d' as the string. Any help would be welcome.
Oh, and I also verified the Gear itself is reporting correct data by switching to a built in face with similar info and it shows correct.
Hi all, just updated to tizen 4.0 and am having a problem with the notifications that I get. The initial notification comes in fine, but the it clears itself, then comes back as a new notification until I clear or open it on my phone. Usually this wouldn't be a problem, but the notifications interrupt what I'm doing on the watch every time i go to use it. I've already tried factory resetting the watch 2 times and uninstalling and reinstalling the app, clearing data, and factory resetting my phone. Anything else I can do to try to resolve this? It is very annoying.