Can't add watch faces. "Unable to continue without your Gear connected.." error - Samsung Gear S2

Can't add watch faces. "Unable to continue without your Gear connected.." error
I'm trying to add watch faces from the Gear app but it keeps coming up with the error message above even though the watch is connected to the phone and I'm getting all emails, messages etc!
The ONLY time it works is if I reset the watch and even then, it will only allow me to add watch faces for a couple of days and then, it's back to the usual error message.
Has anyone else had this issue?
BTW, the phone is a S6 Edge on 5.1.1

Homey said:
I'm trying to add watch faces from the Gear app but it keeps coming up with the error message above even though the watch is connected...
...The ONLY time it works is if I reset the watch and even then, it will only allow me to add watch faces for a couple of days and then, it's back to the usual error message.
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Click to collapse
Yes. Happend to me too several times. Usually just restarting the watch helps...

Happend to me too. Sometimes just turn off and turn on bluetooth resolve the connexion issue, or a reboot of the gear. But this ont take more time.

How do you re-boot the Gear? I thought the only option was to reset it - wipe and install everything and that's what Ive been doing! Tried to turn Bluetooth off and on but seems to make no difference.

Homey said:
How do you re-boot the Gear? I thought the only option was to reset it - wipe and install everything and that's what Ive been doing! Tried to turn Bluetooth off and on but seems to make no difference.
Click to expand...
Click to collapse
Just long press home button (the lower button of the two) and touch "Power off" -> Wait a little -> long press home button to power back on...

Related

Watch faces not showing up after latest update

I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel

Missing notifications after s3 features update

Hi All,
Before update everything was working fine, and now my watch disconnect itself couple a time per day and i have only sms and calls notifications... Inbox and other apps don't shows anymore I have done factory reset for watch and uninstall and installed again gear plugin but it still don't work. Afcourse in gear plugin i set up all notifications etc. It was working fine before update... Also from time to time on phone i have message that the gear plugin stop working... I clear every cach also... Any thoughts what to do more?
Best Regards!
Aureum
i am having the same disconnect issue. Very annoying.
Any ideas?
snickle said:
i am having the same disconnect issue. Very annoying.
Any ideas?
Click to expand...
Click to collapse
I've made a wipe cache partition in recovery on my phone and now is working fine again, no more disconnection and all notifications back. Try to do it the same.
aureum said:
I've made a wipe cache partition in recovery on my phone and now is working fine again, no more disconnection and all notifications back. Try to do it the same.
Click to expand...
Click to collapse
What all did u do? I have no yellow notification indicater anymore-
Check that in settings in watch you tyrned on the yellow indicator.
I have updated and have an lg V20. After S3 feature update my messages app no longer works with messages app on phone. Texts do not alert me and only show up in notifications when swiping right. They do not record in the messages app on the watch. Anyone else have this issue?

Watch Faces - Please Wait message - nothing ever happens

I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.

"connect via bluetooth" message..

Hey all.. I'm having a very annoying problem and I was hoping to get some help..
Since the new tizen 3.0 update, I constantly get a message on my watch telling me "Connect via bluetooth" with my phone.
It's super annoying because my phone isn't always connected to my watch (to save battery), but everytime I look at my watch to tell the time, it gives me this annoying message. I have to press the "check mark" or "X" to get rid of it.
Anyone else having this issue? If so, any way to get rid of it? I am usually on airplane mode and DND mode, but the message still comes up every couple minutes..
Thanks!!
Having same problem ... Found no solution yet Reset twice but still receiving "connect to Bluetooth" message
HuntingMage said:
Hey all.. I'm having a very annoying problem and I was hoping to get some help..
Since the new tizen 3.0 update, I constantly get a message on my watch telling me "Connect via bluetooth" with my phone.
It's super annoying because my phone isn't always connected to my watch (to save battery), but everytime I look at my watch to tell the time, it gives me this annoying message. I have to press the "check mark" or "X" to get rid of it.
Anyone else having this issue? If so, any way to get rid of it? I am usually on airplane mode and DND mode, but the message still comes up every couple minutes..
Thanks!!
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Click to collapse
I have this same issue and its Sooooo annoying!!! Any solution???

Question Gw5 pro notifications question?!

my gw5 pro doesnt get notifications when am not using it for few hours(not waking the screen....etc).
am also having another problem notification dont vibrate on the watch although its set to vibrate and i never changed settings!
Have you restarted the watch since making the changes?
I tried setting developer mode a couple times. Said it was active and never showed the option. Restarted watch and there it was.
Same thing happened after I set up Samsung Pay. Held the watch to pay and was getting an error on the card reader. Did a restart of the watch and it worked.
elgecko said:
Have you restarted the watch since making the changes?
I tried setting developer mode a couple times. Said it was active and never showed the option. Restarted watch and there it was.
Same thing happened after I set up Samsung Pay. Held the watch to pay and was getting an error on the card reader. Did a restart of the watch and it worked.
Click to expand...
Click to collapse
I noticed the notifications does not come thru after recharging the battery and i have to restart to fix the problem so you are right but its very frustrating to keep restarting a 500$ premium smart watch every time there is a glitch or error.
Oh, that is a problem.
My issues worked flawlessly after the initial restart.
Did you get the latest update for the watch and install it? Did that help?
elgecko said:
Oh, that is a problem.
My issues worked flawlessly after the initial restart.
Did you get the latest update for the watch and install it? Did that help?
Click to expand...
Click to collapse
well, i didnt install any updates. i have serious concerns about updates fixing some issues while messing other things like battery life...

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