I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Gear S2 April 24 update failed
kimkat said:
I installed the latest update last night (which I had a very difficult time doing), and I kept getting the error "unable to load data, tap to retry" afterwards. I ended up having to uninstall and reinstall gear manager. Now many of my watch faces won't show up on my watch any more. They show in gear manager, or when I long press on my watch, but when I select them, they only show as a black screen on my watch. Has this happened to anyone else?
Any idea how to fix this?
Click to expand...
Click to collapse
I excitedly updated my Gear S2 but was frustrated when the Settings would no longer show up. Plus all other apps and all other watchfaces except the ones preinstalled. I did a hard reset and opted not to restore all my previous settings. Pretty much the same.
Now I have access only to the preinstalled watchfaces including the new Special Edition Watchface. I cannot power off my watch. Instead, I have to long press the Power button to reboot in case I accidentally select an app or watchface that causes it to freeze or go blank. If I swipe down, I can see the new flight mode and use it. So with the Do Not Disturb. But the brightness and volume setting will cause it to go blank.
All preset widgets wont work. But after I delete them all, I can add Heart Rate Measure, Steps, Music Player, Workout. These widgets will work.
If I click the power button to get to the app, all apps and the settings wont work.
I have resigned to waiting for an update that will correct these. My watch is under warranty but I am in Oman and I bought it in Dubai...
I hope I can get a clean original firmware and learn how to flash it to my gear s2...
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Watch faces not showing after latest update - SOLVED!
davidfpga said:
i have the same problem exact the same as what you said, i just have access to default watch faces also without power off option and some widget won't work anymore. the worse f**king problem is i have lost many watch faces from samsung gear too, witch have downloaded & purchased before.
this is very disappointing update i ever did, NEVER choose samsung ever..
Click to expand...
Click to collapse
David I solved the problem!
I downgraded my firmware to the original using these steps:
http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
There is a separate firmware download link if you own a classic.
After I have successfully downgraded... it updated to the latest firmware with flight mode and Special Watch face...
I think my mistake last time I updated was that I rebooted the gear s2 when it has not yet finished installing... since it looked like it hanged.... just leave it even if it is unresponsive. It will reboot on its own after awhile...
Hope you can revive your Gear S2 as well!
Gabriel
I'm using a Gear S3 with an LG G4. I just got my watch last week and haven't really had a chance to play with it. I launched the Samsung Gear app and went to Settings and tapped on Watch Faces. Whenever I do this, I get the attached message and nothing else ever happens. If I come back later and try again, I get the same result.
Any ideas?
Thank you.
Have you rebooted your phone and watch?
affirmative
Some bytes are crossed somewhere and it may take more drastic action to resolve.
If I was having this issue, the next things I'd look into would be removing and then re-associating your watch w/your phone/Gear app, and/or a factory reset of your watch.
Well... I rebooted again and it appears to be working right now. I don't know why I didn't practice the mantra of techies everywhere... When in doubt, reboot!
RESOLVED (for now) a reboot of both the phone and watch appears to have resolved the issue.
Hi
Does anyone else have issues with the auto-pause facility on S-Heath running on the watch.
I was out mountain biking last weekend, stopped for a rest, tracking paused (good), started riding again, and after another half an hour of riding noticed that the tracking had not auto-started. It seems that after an auto-pause, I have to remember to press the back button to get the damned thing to start tracking again? I will never ever remember to do this! - if it auto-pauses then it should also auto-start! The only solution would appear to be to disable auto-pause, and not stop for any rests!
So, is this normal behaviour? Also, sports wise, there are hundreds on s-health on the phone, but only a tiny subset on the watch. I can start 'cycling' on the watch, but not 'mountain biking' - the S-Health app on the phone has both. If I start the activity on the phone, then the watch does not get used at all? I would have expected the phone app to realise there was a gear S3 attached and prompt 'start activity on watch?'. Also, if I edit the sports on the phone app to just those that I actually do (which I have done), I would expect these to be synced to the watch, replacing the activities shown on the watch.
Usual deal, Samsung makes decent hardware, but can't write decent software for toffee...
Nigel
Agreed. It's a recurring bug which also affects UnderArmour's apps such as MapMy Run. I'm submitting a ticket to UnderArmour today to see if they can find a solution.
This weekend I was out road cycling, used manual-pause instead. Paused it for lunch, and when I went to restart it found workout had ended. Cant guarantee that I did not accidentally press the finnish button though. Ended up with two separate workouts in s-health each one 2 hours long.
Sent from my SGP621 using Tapatalk
guitareth said:
Agreed. It's a recurring bug which also affects UnderArmour's apps such as MapMy Run. I'm submitting a ticket to UnderArmour today to see if they can find a solution.
Click to expand...
Click to collapse
Yesterday I reported to Under Armour support my ongoing problems with MapMy Run stopping tracking and locking up/ They have responded as follows:
Thanks for writing. We are aware of this issue that you are experiencing and we hope to have the problem taken care of soon. Your software appears to be updated, and we will be introducing a MapMyRun update soon. I am sorry for any inconvenience this has caused you and thank you for your patience while we troubleshoot and attempt to eliminate the problem.
Click to expand...
Click to collapse
guitareth said:
Yesterday I reported to Under Armour support my ongoing problems with MapMy Run stopping tracking and locking up/ They have responded as follows:
Click to expand...
Click to collapse
Just to update on my own issues with MapMy Run app on the S3 locking up part way through a workout. Since installing latest version 1.1.3 of MapMy Run I tested the app on a 6 hours + hike on Friday and it worked great without locking up at all. It automatically paused and resumed whenever I stopped for a rest. I will test it again this coming Friday before being overly confident, but so far so good!
So i was out on my bike today, first time with the S3, set of S health for the ride after about 45 mins I checked and the ride had stopped recording at 35 mins ... had my garmin running also so all was not lost.
I restarted s health to record the rest of the ride.
When I got home, my phone had recorded the full ride but in 3 sessions all from the s3.
I have workout detection enabled which seemed to have worked today, so is there any point in starting an exercise on the watch if workout detection will do it anyway?
Hi,
How I can manually start cycling session with autopause on Gear S3 using S-Health?
EDIT: Found it, I will test it tomorrow
veletron said:
Hi
Does anyone else have issues with the auto-pause facility on S-Heath running on the watch.
I was out mountain biking last weekend, stopped for a rest, tracking paused (good), started riding again, and after another half an hour of riding noticed that the tracking had not auto-started. It seems that after an auto-pause, I have to remember to press the back button to get the damned thing to start tracking again? I will never ever remember to do this! - if it auto-pauses then it should also auto-start! The only solution would appear to be to disable auto-pause, and not stop for any rests!
So, is this normal behaviour? Also, sports wise, there are hundreds on s-health on the phone, but only a tiny subset on the watch. I can start 'cycling' on the watch, but not 'mountain biking' - the S-Health app on the phone has both. If I start the activity on the phone, then the watch does not get used at all? I would have expected the phone app to realise there was a gear S3 attached and prompt 'start activity on watch?'. Also, if I edit the sports on the phone app to just those that I actually do (which I have done), I would expect these to be synced to the watch, replacing the activities shown on the watch.
Usual deal, Samsung makes decent hardware, but can't write decent software for toffee...
Nigel
Click to expand...
Click to collapse
Have you figured out how to log mountain biking using the watch yet? I just got the gear sport and was surprised it doesn't have a mtb option on the watch. Any suggestions?
sorry to piggyback on this one, but on my watch, when i go into SHealth, all i see is Calorie stats. However, on my phone, under the "ME" section, i have selected various routines, but none show on my watch. I uninstalled and reinstalled, reset the watch after the update, still nothing. Any suggestions?
Hi
My mobile S5 not showing steps counting during my walking activity , it is observed that frquently having the issue of pauses when i start walking in the morning. The counting starts once the phone swith off and on,but now it paused and not showing the steps counting accordingly distance and callorie burn. I am look forward the valuable suggestion at the earliest.
Balan A
Ridiculous that Samsung have not fix this yet 2019. But they are always hurry to put out new lines and abounded the old stuff. Her a video on this problem:
https://youtu.be/1kp69WNk_9Y
Hi, I am trying to use Facer but after I've loaded a few faces, it really seems to freeze up when syncing gear. I need to restart the watch.
Second problem is scrolling between watch faces sometimes is impossible due to lag or the app freezing again (not sure which). I've tried uninstalling but then I lose all the faces I've downloaded and it doesn't seem to retain them in the phone app either.
Anyone else finding problems with this app on the S3?
Had my HW2S exactly two weeks and last night I noticed the screen was on the Fit HR screen (that I never use because the Huawei HR app is much prettier!) and when I tried to unlock the watch it reverted to the watch face but wouldn't respond to touch and the 4 complications on my chosen face were flashing on and off.
I soft reset the device which solved the problem for a while but it returned after an hour. In the end I had to press and hold power to call up Google Assistant and open settings to perform a factory reset - which is crap...
Read earlier that this has happened in waves to various Wear OS device owners but that was around a year ago - just wondering if anyone else experienced this behaviour recently as the last time it happened, a software update dropped not long after... #justsayin
It is caused by a weather complication remove it and it will be ok. You can later try putting it back and maybe it will work again had same problem.
Zipak said:
It is caused by a weather complication remove it and it will be ok. You can later try putting it back and maybe it will work again had same problem.
Click to expand...
Click to collapse
Thanks for the reply dude, I'll give it a try. I was using the below watch face with the weather complication active (now swapped out for Strava) so it fits in with what you say.
Before I swapped it out my watch face changed automatically overnight too...
I love technology ?