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As of 10pm PST T-Mobile started experiencing a data network outage.
Some markets were effected at different times but the Tier 3 tech support in New Mexico has been flooded with calls about no data connections with the G1 phones. According to the representative in Tier 3 tech support this is effecting all 3G equipment and there is no ETA on the repair.
Phone calls and text messages should work just fine.
If you still have no data connection in a few hours then try calling tech support (800) 937-8997.
Do NOT wipe, reflash or anything else until after you call to confirm that the problem has been resolved. Any attempt to wipe, restore to factory settings or reflash MAY end up getting stuck at the sign in part. Since there would be no data connection you may have a difficult time getting around this.
Again there is no ETA and everyone in the west coast has been effected.
Just wait it out.
Thanks.
UPDATE:
As of 7am PST my data connection was restored. Everything is working as normal.
As of 7:40 PST my phone is still not able to connect to any network.
I didn't read this thread until it was to late and already restored the phone, so I am in fact locked at start up screen, since it can't connect to my gmail account.
Hopefully it fixes itself soon.
Hey, I freaked out as well as I was stuck at the sign in screen, was unable to connect using my gmail account, powered off my phone for about an hour and just tried again and connected. Not sure what fixed it, either the power off or restoration of service by T-MO. Hope that helps.
Im from Illinois and Im experiencing the same thing, thanks for this post because I thought it was this new program I installed. I guess Ill be using wifi for now.
I'm near Chicago and I'm having the same problems at 10:14 central time.
8:38am PST
I am in southwest washington state. No joy. Will edit when mo-nets are back on line in my area.
Well I wasn't having any issues in AZ this morning until I applied a new theme and thus requiring a reboot. Lost my 3G. If you force the phone to only connect to 2G networks it works though.
Edit: Service in AZ seems to be restored.
Had this happen around 11pm last night in South texas
came back on around 8:40 am
i was about to do a wipe lol
I thought it was my phone, I kept turning the radio on and off trying to turn it on
unknown.soul said:
I thought it was my phone, I kept turning the radio on and off trying to turn it on
Click to expand...
Click to collapse
haha same here i was freakin out haha glad it was just an outage.
i thought i brinked my phone connection or something.
wtf..........it went out again...been out for 2 hours
I am here in Lenexa Ks, it is now 3:09pm I just started having troubles about 1-2 hours ago.
I called T-Mobile just a few minutes ago and they said that they are still having tons of trouble. I was about to re load everything
I'm in central California and still have data (edge). Don't know about 3G since I don't get 3G here.
ive got no cell reception atall.....no calls nada
any update on this?...still have no signal...
and its only the g1's
my gf has signal and she's got a dash
yeah was since last night for me. came back on at 8 this morning with weak edge signal. then it went out again, called a tmobile rep and she said their trying to fix it now, they've been having problems with the internet since the 12th. at first i couldnt get calls through or anything either.
Its about 5:30 here in Kansas and my 3G signal just came back a few minutes ago.
ok this is wierd....idk if it had anything to do with it
but i noticed when i lost cell phone svc i had just installed a theme
i decieded to re-install the old theme back after i did i got my signal back
Im out here in Southern California and have had no issues with 3G. I did have one customer complain about service but thats it.
No problems for me in Maine, called my kid on my G1 a bunch of times on T-Mo network. He is in Rochester, NY, using a BB. Surfed, used maps and browser, all okay. I guess I was lucky!
Have any of you guys had a problem with data not working, like when you open your browser and it cant connect? I just started experiencing this. What I have been seeing is the browser will not connect, but I still have full bars and 4G icon. So I hit the refresh button on Chrome right away, and it connects. One time, this morning, it wouldnt connect at all, so I hit airplane mode, on then off, and it instantly connected again. This has happened yesterday and today. Im on Straight Talk, using RUXLF3 modem(just switched to UCLF6 to test...doing same thing).
Heading to bed, ill check back tomorrow. Thanks.
pahick said:
Have any of you guys had a problem with data not working, like when you open your browser and it cant connect? I just started experiencing this. What I have been seeing is the browser will not connect, but I still have full bars and 4G icon. So I hit the refresh button on Chrome right away, and it connects. One time, this morning, it wouldnt connect at all, so I hit airplane mode, on then off, and it instantly connected again. This has happened yesterday and today. Im on Straight Talk, using RUXLF3 modem(just switched to UCLF6 to test...doing same thing).
Heading to bed, ill check back tomorrow. Thanks.
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Click to collapse
I also have the same problem and I have the same setup. I think this is an ST issue since my daughter's atrix on ST is also having the same intermittent data connections. We also observed it since this morning.
Sent from my Calculator with Android.
Thanks. Its definitely a Straight Talk issue. Talked to some folks via PM on Howard forums and some are getting throttled, some experiencing "glitches" such as you and I. Thanks again.
pahick said:
Thanks. Its definitely a Straight Talk issue. Talked to some folks via PM on Howard forums and some are getting throttled, some experiencing "glitches" such as you and I. Thanks again.
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Click to collapse
keep an update on this, I'm interested in possibly switching to straight talk pending if the new iphone isnt compatible with tmobile since my local carriers uses their frequencies. Savings with straight talk would be nice, although I can jump to any other carrier and use the discounts below
Discounts
Sprint 22%
verizon 23%
at&t 23%
osugsxr said:
keep an update on this, I'm interested in possibly switching to straight talk pending if the new iphone isnt compatible with tmobile since my local carriers uses their frequencies. Savings with straight talk would be nice, although I can jump to any other carrier and use the discounts below
Discounts
Sprint 22%
verizon 23%
at&t 23%
Click to expand...
Click to collapse
Never talk here again isheep
Sent from my SGH-I727 using Tapatalk 2
I have Straing Talk for two months. The data connection was good at the beginning. But I cannot connect to the internet or it's very slow since two weeks ago. Based on my research online, there are many other consumers have the same issues. I am in NJ. I am thinking to switch to other carriers if the problem is not fixed soon.
I have the same data issue as others on straight talk. When it hangs I just uncheck use packet data then recheck it and that gets data back online.
Sent from my SAMSUNG-SGH-I727 using xda premium
I check in here too ... Exact same problem with data not working all of a sudden .. I was thinking apn settings at first ; data proxy or no proxy ... but today happened either way !!! ...
Bummer, I am in central Ohio, and I was thinking of switching from ATT to ST BYOS with their ATT sim.
I am curious to see how this unfolds.
It sounds like flashing a tmobile radio and going to tmobile flat rate experiences intermittant data issues too?
Sorry I'm sure this a serious noob question. but how do I properly setup an existing SIM card in my unlocked shield tablet? I had an AT&T sim card from my nexus 5 whose screen recently got destroyed. So I decided to buy a shield tablet for my daily driver. Being a graphic design student I figured I could use it as a sketchbook of sorts. So I already have a plan but the shield tablet is not recognizing any network at all. Thanks in advance!
Only thing I can think of is if you left the old sim unsubscribed for 90 days At&t drops it out of the system. You can go to any At&t store to put money on next months data and they just give you a new one free. Be sure under Android settings, more, you have tried any data related options in there too. Lastly be sure you're in a LTE coverage area while setting it up.
---------- Post added at 11:49 AM ---------- Previous post was at 11:42 AM ----------
If you have good t-mobile LTE coverage definitely checkout www.harbormobile.com 's tablet data plan at $15 for 5gigs and unlimited music streaming. My coverage is spotty so, I am returning to At&t but if that's not the case for you I just spent $5 on eBay for a T-Mobile mini Sim, signed up online told them I had a small business and that was it. No unlocking or deleting At&t's software it just worked after a hour of them putting the new sim in their system.
Got 35/10 AWESOME SPEED.
thanks mate! Got it working! now all I have to do is wait for these geniuses on XDA to remove the software limitations so I can have real voice on my shield. haha
Worked great yesterday, tried this morning and no matter what I pick, hot-spot, USB tethering, or Bluetooth it all gets stuck on verifying Internet connection and after a minute pops up saying Internet was not detected on my phone.
Nothing updated that I know of, phone 4g runs great, foxfi worked fine last night, I've tried reinstalling and no luck.
Any help on this would be greatly appreciated.
I am having same issue on verizon unlimited data. Just started this morning too. Rebooted nothing, deleted foxfi certificate nothing, deleted and redownloaded foxfi nothing. If this is verizon again... I... well, I'm pissed off.
Yeah this is killing me. Without foxfi I'm screwed for internet, I have only one company available in my area for dsl or fiber but they want $61 for 6mb down and 1mb up and first and last month payment... Yeah...
And that's the "cheap" package.
I'm up and working again
curious as to why the foxfi app when there's a stock verizon app already installed.?????
Foxfi allows me to use the to use the hotspot on my phone for free, this way I'm not stuck with an additional monthly fee and a datacap on the hotspot with data I already pay for.
I've always viewed it as them double dipping.
I've been searching for days and can't find an answer to my questions so I'll just ask.
I currently have an S4 with tmobile. It's stock rooted with Fenny's rom and Unlimited Tether Mod. The phone is realiable but i'd like to upgrade.
Since the Note7 has gone up in flames, I've been looking at the only 3 [seemingly] viable options which are the Galaxy S7 [not the edge], HTC M10, and mayve LG v20.
I've been a Samsung customer for years, so I guess I'd lean toward GS7. The only thing that keeps me from pulling the trigger on ANY new phone is whether or not I'll be able to root it and have an UNLIMITED HotSpot Mod. I can't seem to find a definitive answer as to whether thats a possibility for the GS7... is it able to be done? And for that matter, can it be done on the HTC M10 or LG v20... or any other great quality phone available right now [it seems the pickings are slim].
If I can't find a new phone that can do this, I guess I'll be sticking with my S4.
I'm still searching but can't find the answers I need. Nobody has any input?
I asked the same question yesterday, and not even one response....
I understand WifI Router (Root) by fabio works, bought it, and it didnt work for me. I emailed him, and he emailed me back promptly with support, asking me for my ABN settings, so I''m sure it works.
Unfortunately, I unrooted before getting support on my settings, so im waiting here to find out if anybody has rooted a stable PK1 ??? In my case it was not stable, overheated, lagged and eventually after 6 days boot-lopped. (confirmed governor's set to interactive) , and flashed the v15 fixes. I know it can be rooted, but seems less stable - and no clear answers here in our tmobile xda s7 little community.
While waiting for confirmation on stable PK1 root, (and I'm done experimenting), I do get full speed USB tethering in FoxFi. So this is a temporary solution until I see more answers on a stable root.
Can somebody with real success, please help ! thanks in advance !!
I use PDANet+ and works like a charm even on wifi
I forgot to mention my Pda.net (foxfi) was working like a charm too w/o root as well.
However , my foxfi is now handicapped thanks to Tmobile's latest policy changes.
I signed up for unlimited data (which had fine print stating 15 gigs hotspot high speed at lower priority).
First I was sand-bagged the $26 extra for unlimited hotspot on my unlimited account. Since i didnt know this was added without my approval - I removed it.
Then I noticed the new policies and the hotspot throttling.. Other users are reporting the same.
Now my foxfi is shut down to .5kbs - same as the native hotspot app. I have tried other apps with no luck with and without VPN (PIA). Foxfi works unrestricted via USB tether, and that is my current temp solution, until someone here actually verifies a stable PK1 root.
Once i know this can be achieved, I bought WiFi Router (root) and anticipate this will work, and or xtether for an unrestricted Hotspot activation around Tmobiles latest low blow.
We got the S7 and I regret everything about it. I had 2 Note 4's in the house running CM 12.1, tethering 600 gigs per month from Tmobile with 40-75megs down like it was nothing. I want to dump these and get a OnePlus or go back to a Note 4. Just something without a BL lock, pretty much have to go international or something like OnePlus.
xena499 said:
I forgot to mention my Pda.net (foxfi) was working like a charm too w/o root as well.
However , my foxfi is now handicapped thanks to Tmobile's latest policy changes.
tmobile made a big change on their hotspot control in the last few weeks. Now my foxfi is shut down to .5kbs - same as the native hotspot app. I have tried other apps with no luck with and without VPN (PIA). Foxfi works unrestricted via USB tether, and that is my current temp solution, until someone here actually verifies a stable PK1 root.
Once i know this can be achieved, I bought WiFi Router (root) and anticipate this will work, and or xtether for an unrestricted Hotspot activation around Tmobiles latest low blow.
Click to expand...
Click to collapse
I use PDANet+ and dont have a problem with it, I have used more than 5gb over mobile hotspot without a problem
draychi said:
We got the S7 and I regret everything about it. I had 2 Note 4's in the house running CM 12.1, tethering 600 gigs per month from Tmobile with 40-75megs down like it was nothing. I want to dump these and get a OnePlus or go back to a Note 4. Just something without a BL lock, pretty much have to go international or something like OnePlus.
Click to expand...
Click to collapse
exactly ! I went note 4-->note 7--->note 7-->(cried)--->downgraded to this **** phone, ready to cry again, and dump it.
---------- Post added at 02:53 AM ---------- Previous post was at 02:36 AM ----------
atrix_noob said:
I use PDANet+ and dont have a problem with it, I have used more than 5gb over mobile hotspot without a problem
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Click to collapse
pdanet is not the prog that provisions hotspot. If you install PDAnet+ like you state, then you know it installs another prog called FoxFi.
This has hotspot. Tmobile has done something new on their end in the last 2 weeks to throttle this to .5kbps, unless you pay $26 extra for unlimited hotspot.
This program previously worked great and doesnt require root. I could get unlimited Hotspot, and highspeed. Now, they &*@k#D us.
Are you claiming to not pay the additional $26, and still get unthrottled speeds (15-50 mbs)?
Im sorry for asking you again, since my post is looking for a workaround, not what doesn't work any longer. I can see many others with the same observations re foxfi (pdna.net), hence - never even mentioning this. Sorry for my tone, as I hope to improve my situation, and want others too as well, and do not want others to try methods known not to currently work, until and if, Foxfi updates...
xena499 said:
exactly ! I went note 4-->note 7--->note 7-->(cried)--->downgraded to this **** phone, ready to cry again, and dump it.
---------- Post added at 02:53 AM ---------- Previous post was at 02:36 AM ----------
pdanet is not the prog that provisions hotspot. If you install PDAnet+ like you state, then you know it installs another prog called FoxFi.
This has hotspot. Tmobile has done something new on their end in the last 2 weeks to throttle this to .5kbps, unless you pay $26 extra for unlimited hotspot.
This program previously worked great and doesnt require root. I could get unlimited Hotspot, and highspeed. Now, they &*@k#D us.
Are you claiming to not pay the additional $26, and still get unthrottled speeds (15-50 mbs)?
Im sorry for asking you again, since my post is looking for a workaround, not what doesn't work any longer. I can see many others with the same observations re foxfi (pdna.net), hence - never even mentioning this. Sorry for my tone, as I hope to improve my situation, and want others too as well, and do not want others to try methods known not to currently work, until and if, Foxfi updates...
Click to expand...
Click to collapse
To your situation I live in Puerto Rico and have T-Mobile here.
I have only 5GB of Mobile hotspot and has not consumed it yet.
I know what Foxfi is but if you know that if you install PDANet+ if you want full version you need to buy the FoxFi key that works for FoxFi and PDANet.
Here's what I have cosumed with FoxFi and before I buyed the Key I was using my regular hotspot which consumed almost 2GB of my plan.
I dont use usbtethering and only need PDANet for my PS4.
Plus I have legally buyed the FoxFi key, I'm not using any cracked software. Sorry but if for you doesnt work then is your country thats blocking the tethering there.
thanks for your response.
I guess i should have been clear - it is for US domestic T-mobile and Unlimited One plans. You are using a 5gig plan, your situation doesnt apply - it works. Same as the pay as you go plans in continental US.
The issue is for those of us on the UNLIMITED ONE plan that are now being throttled (90+ percent of us) Foxfi has been crippled and works no different than native hotspot.
Root will solve this, but I'm not confident in the root stability with what I have already experienced and further experimentation is a waste of my time. I hope experts in our community have got solutions that actually work....????
thanks for anyone's help in advance...
I wanted to report that I went back to PIA firmware, rooted and using WIfi Tether Router by Fabio (root) ($2.80) for my hotspot to get around the Tmobile throttling.
I'm using PIA VPN connected on the phone.
**In order to get VPN and WiFi tether router to work
using Wifi Tether router, you must create a new access point name, copying the tmobile settings in place, and changing the APN protocol to from IPv6 to IPv4
then save and select this new APN name as default in your phones mobile network settings.
Reboot the phone. I went from .5kbs ---> 20-50mbs.
Wifi Tether router runs slow, and hot - so this isn't as easy as using PDA.net (FoxFi) without root like before - but seems to work fine. Now, you must root to get the unlimited wifi hotspot. (For Tmobile Unlimited One accounts).
In beginning it didn't work until i made the above changes, and followed the configuration page:
for GS5/6 , but not sure this made any difference, so recommend not making any changes, until doing above.
I'm still testing the stability of root, in general, for the S7. Since my PK1 upgrade experience bad, I will stick with PIA until someone posts results with experience.
Thanks to some advice I used v15 fixes after root, and NOT the bloatware removal which might have been the culprit all along.
So are there any other new phones from t mobile that currently have successful workarounds for this?
I have the T-Mobile one plan and everything is unlimited.
re: the One plan "unlimited" is a marketing ploy. The previous marketing game is called Binge. Again market to the user they are getting more, when in fact they are getting far less.
if you read the fine print you will see that unlimited = not unlimited.
plus you cannot wifi tether anymore, since they added the $26/mo premium hotspot feature. Then your unlimited to 28gigs or whatever they specify has their unlimited limit which keeps changing - also in the fine print until they start to throttle you down, as the network priority demands (ie you become lower priority if connected to a busy tower).
The OP explains how to circumvent the hotspot restrictions. T-mobile's one plan (circa Sept 1 2016), has already been changed 3 times in 3 months. Not sure how you keep customers like this.
First we had UNLIMITED. Then it was clarified to unlimited upto 28 or so gigs or whatever the top 2% of their users use. The hotspot was restricted to 15 gigs per month, and specified to be a lower network priority. In my case the hotspot was full speed. Then, they changed the policy again. No hotspot. it works throttled to .5kbs.
The brilliance in the tmobile marketing is to advertise that they are giving more, when in fact they are giving less. Amazing that users think they have unlimited data, when they dont, and obviously are not hitting the upper limits to find out. Yes, you have unlimited .5kbs when you hit the limits, and in this sense, you are unlimited which is not so bad in itself, but good luck with HD videos on your 72" 5000k display
I do want to point out that when I went over the limit my speed was unaffected, but don't want an account where I'm wondering what will be the story tomorrow.
I came from a sprint unlimited account I had for 12 years. Nothing changed. Unlimited was unlimited, but was very slow. T-mobile seems much faster - but unreliable, and inconsistent.
Hotspot fix for no tether hotspot plan.
Are you guys talking about bypassing tether limit or having tethering on a tmobile plan that has no tether at all? I have old plan that has unlimited no throttle but also no hotspot tether at all and want to know what phone has roms that would give me tether. I have now s7, had v20 rooted but nothing worked for tether kept getting hotspot up sell page with WiFi tether and foxfire.
xena499 said:
re: the One plan "unlimited" is a marketing ploy. The previous marketing game is called Binge. Again market to the user they are getting more, when in fact they are getting far less.
if you read the fine print you will see that unlimited = not unlimited.
plus you cannot wifi tether anymore, since they added the $26/mo premium hotspot feature. Then your unlimited to 28gigs or whatever they specify has their unlimited limit which keeps changing - also in the fine print until they start to throttle you down, as the network priority demands (ie you become lower priority if connected to a busy tower).
The OP explains how to circumvent the hotspot restrictions. T-mobile's one plan (circa Sept 1 2016), has already been changed 3 times in 3 months. Not sure how you keep customers like this.
First we had UNLIMITED. Then it was clarified to unlimited upto 28 or so gigs or whatever the top 2% of their users use. The hotspot was restricted to 15 gigs per month, and specified to be a lower network priority. In my case the hotspot was full speed. Then, they changed the policy again. No hotspot. it works throttled to .5kbs.
The brilliance in the tmobile marketing is to advertise that they are giving more, when in fact they are giving less. Amazing that users think they have unlimited data, when they dont, and obviously are not hitting the upper limits to find out. Yes, you have unlimited .5kbs when you hit the limits, and in this sense, you are unlimited which is not so bad in itself, but good luck with HD videos on your 72" 5000k display
I do want to point out that when I went over the limit my speed was unaffected, but don't want an account where I'm wondering what will be the story tomorrow.
I came from a sprint unlimited account I had for 12 years. Nothing changed. Unlimited was unlimited, but was very slow. T-mobile seems much faster - but unreliable, and inconsistent.
Click to expand...
Click to collapse
It shows on my T-Mobile app that I have unlimited. Never had any problems.
dr0ided said:
It shows on my T-Mobile app that I have unlimited. Never had any problems.
Click to expand...
Click to collapse
28 GBs is the soft cap. I have the truly unlimited plan (grandfathered) and I get soft capped at 22 GBs, but my app says it's unlimited.
Back when I had my 5 GB plan, the old app said unlimited too. Then I hit 5 GBs and realized they meant unlimited throttled 2G data and I had to dig through the app before stumbling upon "X/5 GBs of high speed data".
Also video streaming is limited to 480p but you already probably knew that, so yes, technically unlimited data but not really IMO.
---------- Post added at 04:15 PM ---------- Previous post was at 04:11 PM ----------
draychi said:
We got the S7 and I regret everything about it. I had 2 Note 4's in the house running CM 12.1, tethering 600 gigs per month from Tmobile with 40-75megs down like it was nothing. I want to dump these and get a OnePlus or go back to a Note 4. Just something without a BL lock, pretty much have to go international or something like OnePlus.
Click to expand...
Click to collapse
People like you are why we have these throttles in place ?