Hello,
How are you all? I have been a lurker in the past but this is my first post. I see things on the LG expo but nothing on the Verizon LG Fathom (VS750) so I decided to post my questions here.
I recently won a new in box LG Fathom from a local raffle. It was locked to Verizon. I have AT&T and I decided to unlock it as it does have at least one of the AT&T 3G bands (along with quad band GSM and CDMA) I tried two well known online code unlockers and they failed to find the code. I then called Verizon to see if I could buy or obtain the unlock code and they said I had to be a current customer in good standing for 60 days. So having nothing to lose I gave it to a friend to put on their account to get it unlocked for me and with in 5 mins of being on the plan, Verizion gave them the code and it was unlocked.
Phone works well for calls, texts and with wifi. However here are two problems I am having with this phone.
1. I am not able to put in AT&T WAP settings. On the top of the connections screen it says the following "This connection is pre-configured. It cannot be modified.
Is there anyway around this? Can a new ROM be flashed to give me access to new settings? I see nothing on the LG Fathom (WinMo 6.5)
2. Phantom Voice message indicator. There is no voice message in the system. I have called and left new voice messages and then deleted them the indicator still is there, I have soft and hard reset the phone and left the battery out and the voice message indicator stays put. I have made sure the VM settings are for AT&T and still the VM indicator stays put. I have did a full erase and restore and it stay put.
Is there a solution to getting rid of a phantom voice message indicator? Is this a WinMo 6.5 issue? Is this a product of using a Verizon phone on GSM(the phone was unlocked by code from Verizon so it should mean it is good to go) Is this something I am going to have to live with and check my VM regularly?
I am only into this phone for $20 (the cost of tickets) and a pineapple( a gift to my friend for taking the time to get it unlocked) so as long as it gets and makes calls and texts I am happy
Any help or tips would be most helpful
Thanks much
Hi.
1. Don't worry about this. Verizon settings cannot be changed but you don't need to use that settings by default too. To configure the AT&T settings, you can choose 2 paths.
1.You can find a cab and the cab will configure everything for you. That cab should be like that: http://forum.xda-developers.com/showthread.php?t=337481 look at the bottom of the page.
2. You can configure it by yourself manualy. To do this, You should fist tap to menu, than settings > Connections > Connections, then tap "Add a new modem connection". After configuring that "new modem connection", you should go to "Advanced" tab from the same place than tap "Select Network" button and choose your confured network settings.
2. If I understand correctly, you want to erase Voice Message line from the home screen right? To do that you should install this cab to your device: http://forum.xda-developers.com/showthread.php?t=497232 than disable the voice massage section from this installed application.
Hope I could help you a little
I paid a non-corporate MetroPCS store to flash 4 Sprint CDMA Hero's to MetroPCS and add the ESN's into the system, I walked out with 4 working phones.
After having the phones for a while, I was playing around with one of them as I was learning how to install ROM's and such and in the process the phone somehow got set back to its like new state.. as in original phone number, all Metro info was gone, including MMS and Internet. If I tried to place a call I got the standard Sprint "your account can not be validated" recording.
After playing around for a couple of days I can place a call to 611 (Metro CS) and it recognizes my phone and my account, however that's the only number I can call. If I try to call a regular number I get a strange recording asking me if I want to place a collect call.
I know in order to get my phone working I need the following information:
SID/NID pair I have the correct information entered into the phone
MDN/MIN pair <------ I suspect this is where my problem is.
I called Metro to get my MIN, its not the same as my phone number and its not the original phone number. I cannot figure out the correct place to enter this information.
I have tried in CDMA workshop, QPST tools and DFS CDMA tools. These programs can be very confusing with MIN's and True MIN's, the list goes on.
I have flashed my phone to and old stock Sprint 2.1 ROM (NFX) so that I could enter the programming codes and such. Link to the ROM
http://forum.xda-developers.com/showthread.php?t=849024
I am only concerned with getting voice working for now, I might be able to do the rest on my own.
Any help is greatly appreciated.
Thanks.
Edited to add that I do have a MetroPCS prl file installed.
Edit 2 to add that this cant be done. When the phone was originally flashed the guy didnt use my phones MEID for whatever reason.. therefore the phone is not in the MetroPCS system. I tried to get the info from MetroPCS but no dice.
I will not go back to the same place to get it fixed.
Please, tell me the basics, I am a newb.. IF I wanted to "flash" my Sprint phone which says (by Sprint) is "active on an account" and "not clean to activate," and make it another Sprint-based carrier like Boost Mobile, WHAT WOULD I DO???
What programs?
Do I need another phone? .........
Where do I do what?
I know you can plug your phone into your computer via USB but *then what!*
Thanks!
bump
Can anyone give me a general run-down of how this goes please? I honestly don't know what to do!
Bumping for those with the know-how. Is there a guide somewhere?
So... your phone locked on Sprint and you are want to unlock it and use with another mobile provider? If yes, please check http://forum.xda-developers.com/showthread.php?t=2176719
mycodefab said:
So... your phone locked on Sprint and you are want to unlock it and use with another mobile provider? If yes, please check http://forum.xda-developers.com/showthread.php?t=2176719
Click to expand...
Click to collapse
I tried to dial the *#197328640# but all I have accessible on it is the Emergency Dialer and ANYTHING I put on it says "Is not an emergency number."
My phone boots to an OS, has Emergency Dialer only, then accepts no input.
Best way to flash it? As I assume that is what I may have to do? (It is a Sprint phone, am trying to get it off of Sprint and onto Boost or some other such network, as I bought it used and Sprint says it is active on an account)
LGOptimusVin112011 said:
I tried to dial the *#197328640# but all I have accessible on it is the Emergency Dialer and ANYTHING I put on it says "Is not an emergency number."
My phone boots to an OS, has Emergency Dialer only, then accepts no input.
Best way to flash it? As I assume that is what I may have to do? (It is a Sprint phone, am trying to get it off of Sprint and onto Boost or some other such network, as I bought it used and Sprint says it is active on an account)
Click to expand...
Click to collapse
you should be able to use odin to flash it, but it doesn't remove the simlock, and the number you have to dial should automatically activate when you put in the last #, you don't need to press call. if it doesn't do anything without pressing call, it could be possible it doesn't recognize the code
hello everyone
The first thing you need is your MSL code from Sprint. You can do this by simply calling the Sprint customer service and ask to provide you the MSL code after saying an alibi like slow connection. You can also use any MSL Utility app that is working on your device. Some users have reported that the MSL Utility app did not work for them.
Now open the dialer and enter ##DATA# (##3282#)
Click on the Edit button in the popup and enter your MSL code and click OK.
Now navigate to APN settings from the Mobile Networks menu
the add button is gray, now stay on this page and remove your sim card and wait until you can click on add
after that add a new apn same like APN2 LTE internet setting
after you fill all field insert your sim card and save it after that choose the apn that you save
i can make a video to explain how it work
thanks good to know, doesnt seem to work i have my msl went to the data programming screen went to apns, pulled sim card and waited add stayed greyed out. how long did you wait?
Sprint customer service no longer is willing to hand out the MSL codes for phones that are on lease or are on a payment plan. I guess some folks figured out a way to unlock the phone once they had the MSL, and ruined this for the rest of us (I am on a 1/2 price installment to buy plan on an S9 I got through Costco, and it can't be paid off early because the 1/2 off is given as a partial credit each month for 24 months.).
Oh, and the MSL app doesn't work on the S9.
phreich said:
Sprint customer service no longer is willing to hand out the MSL codes for phones that are on lease or are on a payment plan. I guess some folks figured out a way to unlock the phone once they had the MSL, and ruined this for the rest of us (I am on a 1/2 price installment to buy plan on an S9 I got through Costco, and it can't be paid off early because the 1/2 off is given as a partial credit each month for 24 months.).
Oh, and the MSL app doesn't work on the S9.
Click to expand...
Click to collapse
Have an old sprint phone?
online at sprint.com,
Swap/Activate an old sprint phone on the Phone# you want MSL for.
After activating online,
the complete activation page has
'Activation code'
That is the MSL for that phone.
Wait a few hours and
reswap/reactivate to GS7,
Activation code is MSL.
KaptainRandom said:
Have an old sprint phone?
online at sprint.com,
Swap/Activate an old sprint phone on the Phone# you want MSL for.
After activating online,
the complete activation page has
'Activation code'
That is the MSL for that phone.
Wait a few hours and
reswap/reactivate to GS7,
Activation code is MSL.
Click to expand...
Click to collapse
You don't even need to swap phone activation, it'll tell you the activation code if you visit the legacy Sprint site.
Go to Sprint.com/activate (be logged in first) and then exit out of the activation box that pops up. Scroll down and find your device and in the drop down menu on the right, one of the options should give you the activation code.
Hi all. I just bought a S10e (G970U, Snapdragon) from China in order to use it in Spain, with Orange as a carrier. Once I set it up, everything worked fine for about 20 seconds. After that, the mobile data locked down. When I try to turn it up again the device says: "Security policy prevents use of mobile data". I tried to factory reset it several times, try different google accounts, try different SIMs, erase the data from some SIM- and network-related apps, but nothing changes. I guess that this has something to do with Samsung Knox.
What should I do? Is recommendable to contact Samsung support? Can I flash another firmware/ROM that fix this issue? Thanks a lot, any help is appreciated.
PS: Calls and SMS are also locked.
@txordi
Maybe this will help?
https://www.samsung.com/nz/support/mobile-devices/security-policy-updates/
djg269 said:
@txordi
Maybe this will help?
https://www.samsung.com/nz/support/mobile-devices/security-policy-updates/
Click to expand...
Click to collapse
Hi. Thanks a lot for your help! I tried it and nothing changed. Indeed, the security policies were already updated out of the box...
I had the same problem. I had a signal but could not send/receive SMS or calls. After talking with carrier tech support and Samsung, I went to a UbreakIfix store, where they told me the 10e phones have a problem with the antenna on the motherboard. They said I needed to send the phone back to Samsung to get the mobo replaced. I just sent it back to the seller and bought an S20.
Also on S10+
I'm having the same problem on my GM-975U1 S10+. Basically mobile data and texting works long enough to authenticate into the Samsung account during setup, but once the android home screen appears after finishing the setup I can't place any calls and trying to enable mobile data gives a "Security policy prevents use of mobile data" error when attempting to enable it. Neither AT&T or Samsung have given instructions on how this can be fixed. It's behaving similarly to if the phone's IMEI were on a blacklist, but I get immediately shut out once the setup process completes.
kriegersaurusrex said:
I'm having the same problem on my GM-975U1 S10+. Basically mobile data and texting works long enough to authenticate into the Samsung account during setup, but once the android home screen appears after finishing the setup I can't place any calls and trying to enable mobile data gives a "Security policy prevents use of mobile data" error when attempting to enable it. Neither AT&T or Samsung have given instructions on how this can be fixed. It's behaving similarly to if the phone's IMEI were on a blacklist, but I get immediately shut out once the setup process completes.
Click to expand...
Click to collapse
have you found any solution yet I am having same issue with my samsung s10e and I don't even understand what app or policy is preventing me from making calls. BTW I am using clean esn phone. As soon as I pass the setup screen LTE signal goes away and it stops working.
aakashpsp said:
have you found any solution yet I am having same issue with my samsung s10e and I don't even understand what app or policy is preventing me from making calls. BTW I am using clean esn phone. As soon as I pass the setup screen LTE signal goes away and it stops working.
Click to expand...
Click to collapse
I haven't found one yet either. Apparently the phone I purchased is locked to Tracphone after paying for an IMEI lookup (got scammed by an ebay seller who said it was the unlocked model), and the phone isn't able to do calls/mobile data properly except during the initial setup. Tried with SIM cards from two different US providers that both aren't working on it, and can connect to wifi just fine. Can see in the phone information test menu by dialing *#*#4636#*#* that my sim is being recognized, shows my phone number and IMSI, can switch between network types and see the cell towers it connects to; but isn't able to send/receive calls or mobile data. It fails the Ping test with 'Fail(2)' and HTTP Client Test with 'Fail: IOException'.
It's also showing that the phone receives a call inside of the Service Mode menu by dialing *#197328640# and going to '[1] BASIC INFORMATION'. Placing a call from another phone shows that my S10+ is picking up LTE bands and has some RF parameters that change when my number is being dialed, but don't get the option to pick up the call. It's also able to detect that I have a voicemail but am not able to dial in and listen to it. The Tx Pwr says '-- dBm' so I ultimately can't tell if it's a software or a hardware problem.
kriegersaurusrex said:
I haven't found one yet either. Apparently the phone I purchased is locked to Tracphone after paying for an IMEI lookup (got scammed by an ebay seller who said it was the unlocked model), and the phone isn't able to do calls/mobile data properly except during the initial setup. Tried with SIM cards from two different US providers that both aren't working on it, and can connect to wifi just fine. Can see in the phone information test menu by dialing *#*#4636#*#* that my sim is being recognized, shows my phone number and IMSI, can switch between network types and see the cell towers it connects to; but isn't able to send/receive calls or mobile data. It fails the Ping test with 'Fail(2)' and HTTP Client Test with 'Fail: IOException'.
It's also showing that the phone receives a call inside of the Service Mode menu by dialing *#197328640# and going to '[1] BASIC INFORMATION'. Placing a call from another phone shows that my S10+ is picking up LTE bands and has some RF parameters that change when my number is being dialed, but don't get the option to pick up the call. It's also able to detect that I have a voicemail but am not able to dial in and listen to it. The Tx Pwr says '-- dBm' so I ultimately can't tell if it's a software or a hardware problem.
Click to expand...
Click to collapse
I am facing the same exact issue my sim number it shows inside the phone and signal I am getting is in negative dbm also my sim receives calls during the initial setup and as soon as the setup completes the LTE network goes away call gives error " call not sent". I am irritated by this now and there is no root available for this model so I cannot flash any custom rom to check. I have seen many people have same issue but no solution yet.
If your phone locked to a particular network, ie TracFone,AT&T, TMobile, Cricket, etc, then that is only network it will work on. Doesn't matter what custom ROM you use. You will need to get the network unlock code either from the network it's locked to or from a reputable online unlock site. Good luck getting it unlocked.
riggerman0421 said:
If your phone locked to a particular network, ie TracFone,AT&T, TMobile, Cricket, etc, then that is only network it will work on. Doesn't matter what custom ROM you use. You will need to get the network unlock code either from the network it's locked to or from a reputable online unlock site. Good luck getting it unlocked.
Click to expand...
Click to collapse
my device is already unlocked. It is not an unlocked phone issue. This is some stupid policy which is preventing from making calls or using data. Maybe this policy is saved in EFS don't know.
aakashpsp said:
my device is already unlocked. It is not an unlocked phone issue. This is some stupid policy which is preventing from making calls or using data. Maybe this policy is saved in EFS don't know.
Click to expand...
Click to collapse
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
riggerman0421 said:
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
Click to expand...
Click to collapse
I don't know I bought it from mercari that seller told me it is tmobile unlocked, but while checking I found the model number is G970U1. csc is XAA and binary U4. Bootloader is locked. Networks seems to be unlocked as when I put it my sim card it works till initial setup screen and then stops working. I searched it maybe locked to Consumercellular but is there any way I can unlock it ? I didn't find anything online.
Sounds like the seller lied to you.
Is there any way to unlock CC device ? I am on Binary u4. I am able to flash both g970u and g970u1 firmware but no success.
riggerman0421 said:
That's strange, it's acting exactly like a network locked device. When you say it's unlocked, are referring to the bootloader or network? Did you buy it new, unlocked from a reputable dealer? Check the firmware and make sure it is unlocked. There are other thread here with the same issue and message, those are all network locked phones.
Click to expand...
Click to collapse
My S10+ model G975U is network unlocked, with the bootloader locked. I bought a network unlock code, but am getting the same behavior where the intial setup allows me to sign into my Samsung account when putting in both an ATT and T-Mobile sim card. I've also tried reflashing it with several different firmwares both carrier locked and unlocked, but this phone has been sitting in my drawer for the past month since it's unusable. Probably will end up trading it in since I was scammed by the random ebay seller I bought this from.
kriegersaurusrex said:
My S10+ model G975U is network unlocked, with the bootloader locked. I bought a network unlock code, but am getting the same behavior where the intial setup allows me to sign into my Samsung account when putting in both an ATT and T-Mobile sim card. I've also tried reflashing it with several different firmwares both carrier locked and unlocked, but this phone has been sitting in my drawer for the past month since it's unusable. Probably will end up trading it in since I was scammed by the random ebay seller I bought this from.
Click to expand...
Click to collapse
I'm having the exact same issue. Bought s10+ off ebay for 200 locked to consumer cellular. Bought an unlock code. It said unlock successful. Now get this error with any sim. It will show lte during initial setup only.
It will show that it's at&t or verizon when I put the sim in and populate the proper apn settings.
Before the unlock I would get the sim not provisioned error.
I did have to look up the dial code to make the unlock code window appear.
Now i can't actually use any service and i get the security policy error.
Finally was able to find the xaa firmware which seems to be the exact firmware on it.
Then lash that as no other u1 firmware would flash.
txordi said:
Hi all. I just bought a S10e (G970U, Snapdragon) from China in order to use it in Spain, with Orange as a carrier. Once I set it up, everything worked fine for about 20 seconds. After that, the mobile data locked down. When I try to turn it up again the device says: "Security policy prevents use of mobile data". I tried to factory reset it several times, try different google accounts, try different SIMs, erase the data from some SIM- and network-related apps, but nothing changes. I guess that this has something to do with Samsung Knox.
What should I do? Is recommendable to contact Samsung support? Can I flash another firmware/ROM that fix this issue? Thanks a lot, any help is appreciated.
PS: Calls and SMS are also locked.
Click to expand...
Click to collapse
I'm from the Philippines and my niece phone is network lock ( Smart Telecom ) I can use the sim 2 slot since it's a dual sim using another network Simcard, unfortunately, it won't allow me to use mobile data so I tried unlocking it *#272*IMEI FROM SIM 1 SLOT# so I choose GLB for globe network or XTC to openline so here's what happens, it got reset so upon set up yeah other sim works have data but when finish setting up everything I can use data again on other network and a message pop up
Security policy prevents use of mobile data
so I guess even it allows other network Simcard on network lock phone it needs to be unlocked by the network where it was lock
Did anyone ever find a solution to this problem?
I'm having the exact same problem with a new samsung s10e I just bought. Security policy prevents use of mobile data, and no calls or sms will go through. LTE shows on setup, but disappears as soon as setup is complete.
I initially assumed the phone was locked, but the seller is reputable and insists it is unlocked. It's also a U1 model, and an IMEI lookup appears to show that it's unlocked. In connection settings under mobile networks, i'm also able to select multiple carriers, so I'm inclined to believe that the device really is unlocked.
Anybody here ever manage to solve this problem, or am I SOL? I would hate to be out 200 bucks on this phone since i'm past the return window.
I am having same isuue with samsung not S20 ultra (SM-N986U1) I bought the mobile and its unlocked the seller send to me photo for the check screen and its open USA but can not use mobile data and make any calls when a make a call the call ended and give me screen call not sent
aniratepanda said:
Did anyone ever find a solution to this problem?
I'm having the exact same problem with a new samsung s10e I just bought. Security policy prevents use of mobile data, and no calls or sms will go through. LTE shows on setup, but disappears as soon as setup is complete.
I initially assumed the phone was locked, but the seller is reputable and insists it is unlocked. It's also a U1 model, and an IMEI lookup appears to show that it's unlocked. In connection settings under mobile networks, i'm also able to select multiple carriers, so I'm inclined to believe that the device really is unlocked.
Anybody here ever manage to solve this problem, or am I SOL? I would hate to be out 200 bucks on this phone since i'm past the return window.
Click to expand...
Click to collapse
esca91 said:
Hello everybody,
Could you share firmware of Sm-r900 ?
Thanls All for good work !
Bests regards.
Click to expand...
Click to collapse
mosaad627 said:
I am having same isuue with samsung not S20 ultra (SM-N986U1) I bought the mobile and its unlocked the seller send to me photo for the check screen and its open USA but can not use mobile data and make any calls when a make a call the call ended and give me screen call not sent
Click to expand...
Click to collapse
Yes, there is a solution, but only from an experienced professional 3rd party business, which means there's no free solution