[Q] Couple of questions regarding unlocked LG Fathom - General Questions and Answers

Hello,
How are you all? I have been a lurker in the past but this is my first post. I see things on the LG expo but nothing on the Verizon LG Fathom (VS750) so I decided to post my questions here.
I recently won a new in box LG Fathom from a local raffle. It was locked to Verizon. I have AT&T and I decided to unlock it as it does have at least one of the AT&T 3G bands (along with quad band GSM and CDMA) I tried two well known online code unlockers and they failed to find the code. I then called Verizon to see if I could buy or obtain the unlock code and they said I had to be a current customer in good standing for 60 days. So having nothing to lose I gave it to a friend to put on their account to get it unlocked for me and with in 5 mins of being on the plan, Verizion gave them the code and it was unlocked.
Phone works well for calls, texts and with wifi. However here are two problems I am having with this phone.
1. I am not able to put in AT&T WAP settings. On the top of the connections screen it says the following "This connection is pre-configured. It cannot be modified.
Is there anyway around this? Can a new ROM be flashed to give me access to new settings? I see nothing on the LG Fathom (WinMo 6.5)
2. Phantom Voice message indicator. There is no voice message in the system. I have called and left new voice messages and then deleted them the indicator still is there, I have soft and hard reset the phone and left the battery out and the voice message indicator stays put. I have made sure the VM settings are for AT&T and still the VM indicator stays put. I have did a full erase and restore and it stay put.
Is there a solution to getting rid of a phantom voice message indicator? Is this a WinMo 6.5 issue? Is this a product of using a Verizon phone on GSM(the phone was unlocked by code from Verizon so it should mean it is good to go) Is this something I am going to have to live with and check my VM regularly?
I am only into this phone for $20 (the cost of tickets) and a pineapple( a gift to my friend for taking the time to get it unlocked) so as long as it gets and makes calls and texts I am happy
Any help or tips would be most helpful
Thanks much

Hi.
1. Don't worry about this. Verizon settings cannot be changed but you don't need to use that settings by default too. To configure the AT&T settings, you can choose 2 paths.
1.You can find a cab and the cab will configure everything for you. That cab should be like that: http://forum.xda-developers.com/showthread.php?t=337481 look at the bottom of the page.
2. You can configure it by yourself manualy. To do this, You should fist tap to menu, than settings > Connections > Connections, then tap "Add a new modem connection". After configuring that "new modem connection", you should go to "Advanced" tab from the same place than tap "Select Network" button and choose your confured network settings.
2. If I understand correctly, you want to erase Voice Message line from the home screen right? To do that you should install this cab to your device: http://forum.xda-developers.com/showthread.php?t=497232 than disable the voice massage section from this installed application.
Hope I could help you a little

Related

HTC Touch Cruise & new phone operator

Hi
I have an HTC Touch Cruise that I bought over the Internet. It has worked perfectly with the phone operator that I have been with for the last 5 years.
I changed my phone operator: Changed the SIM card . I see the name of the new company on the screen (top left). I can use the phone, but cannot send SMS's. On the Connections Tab in the Settings I accessed the Connection Setup and the name of the original opertor still appears. In the Comm manager I went into the Phone Settings and on the Services Tab I pressed "Get Settings" for all the services. On the Network Tab the Current network is that of the new operator. I pressed on FIND Network button and the SET Network buttons and it seems that the current network is that of the new one, yet a message appears "Connection Setup. The operator does not exist on the database. Please contact your operator for connection settings. Connection setup will redirect you to the Connections screen". This message has appeared from the moment I changed the SIM card. The new operator does not not know how to help me. Can someone point me in the right direction? What does it mean that the "operator does not exit in the database"? How can I make it appear on the database?
Thanks
Brian
I suggest you state your current operator and country. Maybe someone can share the settings you should key in. Another option is too google something like: youroperatorname internet or gprs settings (that's how I did it for my wife last month). I remember there is a specific thread here at xda dealing only with these kind of settings. Another option is to look for the lastest version of htconfiguration tool in case it is already there (maybe you use an "old" rom). Good luck
Hi Cruiserrr
Thanks for your quick response. The operator is Orange and the country is Israel. I'll Google what you suggested. I'm using the original ROM.Can you remember the thread?Where do I find if there is a new version of the htconfiguration tool and how will it help my situation? And how would I use it/
Thanks
Brian
I typed in google "gprs settings orange israel" and had lots of links. eg here at xda http://forum.xda-developers.com/showthread.php?t=218329. Maybe the first one does not work since the link maybe old. Try a few posts and you should be up and running in a few minutes.
htcconfiguration tool ??? I think I invented myself the name. I am referring to the same app you mentioned connectionsetup (htc made)-
this is the part of the forum where you should look for gprs settings http://forum.xda-developers.com/forumdisplay.php?f=262
Cruiserrr
Thanks for the info. I'll check out your leads in the morning and I'll let you know how it went.
Once again, Thanks
Brian

No 3G icon or data connection

Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !

How to activate my Droid 2 Global?

I got my lovely droid 2 global (white) today, which is amazing. However, when I turned on the phone, it required me to activate. How can I activate it in Toronto, Canada without in US? Thanks.
Exit that wizard, switch to GSM/UMTS and you are ready to go (assuming you unlocked)
hi all,
i've been using my lovely Droid 2 Global outside US for quite a while (unlocked and using GSM network), and it worked all fine till today...
i tried to install fission today, and it didn't work for me (it just won't boot up), so i restore to 2.3.29, and finally managed to boot it up...
but after i power up, and enter PIN for my SIM, it requires me to Activate the phone...when i hit Activate, it immediately show "Phone Activation not supported on this network"...any suggestion on what i should do? i think i have the unlock code that i got from the buyer, but the phone doesn't even give me a chance to enter it!!!
i don't need to use Verizon network, i just want to use my D2G under GSM!! Please help!
i should have asked: why i need to re-activate again simply bcs i restore from a SBF??? I thought it shall stay as activated and unlocked once it was done...am i thinking wrongly?!
Don't freak up. Activation is only for CDMA radio. Every time you do factory restore (wipe data) CDMA programming gets erased too. GSM radio doesn't need activation. Simply ignore this, switch to GSM/UMTS mode and start using your phone.
If you have US account and you want to reactivate so you can use CDMA roaming feature, you need to do manual activation, but you may need Verizon's support to help you with some numbers you need to put up in programming.
BTW - the boot loop happened because you didn't wipe data after SBF. Fission (and any other non-stock ROM) will cause boot loop if you don't wipe data after SBF flash. (SBF flash process does not wipe data as part of the flashing).
GSM radio need to activate to use outside USA ! You need to contact with Verizon to get unlock code or use some unlock sim
tigerboy said:
GSM radio need to activate to use outside USA ! You need to contact with Verizon to get unlock code or use some unlock sim
Click to expand...
Click to collapse
You are mistaking unlocking with activation process. On GSM you activate the SIM card (Subscriber Identification Module), while on CDMA the "SIM" is integrated in the radio, hence you activate the radio.
For Droid 2 Global since it has essentially 2 radios - a GSM and a CDMA one, for GSM you need active SIM card to activate and for CDMA you need to make sure phone's MEID is active on your Verizon account then you program it (activte) either automatically while on Verizon network by dialling *228 or manually by calling Verizon support.
For the GSM radio in D2G, in order to use non-Verizon SIM in it, you need to unlock the phone first. Once unlocked, phone remains permanently unlocked and no SBF or wipe or anything will change this status.
Hey guys. I just bought an unlocked D2G on ebay so I thought I would share my experiences.
I got to the same screen where I was told "phone activation not supported on this network" and it was extremely frustrating. my only option was to hit ok and go back to the "touch the android" screen. I tried everything including the menu button. Nothing worked. This was with my SIM card inserted.
So I took out my SIM card and tried again. this time the menu button worked; it brought up the wireless options menu. I wanted to switch to "GSM only" as I had a feeling that would fix the problem. But I was told "no GSM card, must use CDMA mode". So, feeling stuck, I called Verizon, and after waiting on hold with the first CSR, and getting about 30 seconds into the phone call with the high up tech guy, I was in the middle of telling him about how in CDMA mode the wireless options menu would come up, but not with a SIM card inserted, the wireless options menu actually did come up. So I switched to "GSM only" and I was in!
Well, sorta. I had to get the phone linked with my google account via wifi, because the phone had no internet at all. A quick search of the internet revealed that this was a common problem - "I can talk on my D2G, but no data!" I called Rogers and sure enough, there were some settings I had to change to make this work.
Go into wireless options, then mobile network settings, then GSM/UMTS options (I assume you have a D2G because you want a droid you can put your SIM card in, right?) and then to Access Point Names. As this phone is unlocked, there are no APNs listed and your phone is neutered until one is added. I had no idea because my last phone was straight from Rogers and was of course hardwired to know this stuff.
Setting up the APN is really easy. just give it any name, list the APN as internet.com, MCC is 302, and MNC is 720. That's all. Back out. You will notice nothing is showing there. Don't do it again. It's there, but it's not showing up until you reboot. On my first reboot I had the 3G icon pop up in the notification bar and just about filled my pants. finally, the phone I paid $400 for was fully functional! No issues since then. Smooth as butter.
Thanks for the information and sharing leobg and seventieslord!
Gingerbread's rolling out, I'm planning to update my dad's D2G, but we're outside the US with an unlocked phone using GSM. I was worried after updating to Gingerbread, the phone would ask for a reactivation. This thread put my mind to rest
seventieslord said:
Hey guys. I just bought an unlocked D2G on ebay so I thought I would share my experiences.
I got to the same screen where I was told "phone activation not supported on this network" and it was extremely frustrating. my only option was to hit ok and go back to the "touch the android" screen. I tried everything including the menu button. Nothing worked. This was with my SIM card inserted.
So I took out my SIM card and tried again. this time the menu button worked; it brought up the wireless options menu. I wanted to switch to "GSM only" as I had a feeling that would fix the problem. But I was told "no GSM card, must use CDMA mode". So, feeling stuck, I called Verizon, and after waiting on hold with the first CSR, and getting about 30 seconds into the phone call with the high up tech guy, I was in the middle of telling him about how in CDMA mode the wireless options menu would come up, but not with a SIM card inserted, the wireless options menu actually did come up. So I switched to "GSM only" and I was in!
Well, sorta. I had to get the phone linked with my google account via wifi, because the phone had no internet at all. A quick search of the internet revealed that this was a common problem - "I can talk on my D2G, but no data!" I called Rogers and sure enough, there were some settings I had to change to make this work.
Go into wireless options, then mobile network settings, then GSM/UMTS options (I assume you have a D2G because you want a droid you can put your SIM card in, right?) and then to Access Point Names. As this phone is unlocked, there are no APNs listed and your phone is neutered until one is added. I had no idea because my last phone was straight from Rogers and was of course hardwired to know this stuff.
Setting up the APN is really easy. just give it any name, list the APN as internet.com, MCC is 302, and MNC is 720. That's all. Back out. You will notice nothing is showing there. Don't do it again. It's there, but it's not showing up until you reboot. On my first reboot I had the 3G icon pop up in the notification bar and just about filled my pants. finally, the phone I paid $400 for was fully functional! No issues since then. Smooth as butter.
Click to expand...
Click to collapse
God damned life saver ...... It is such a small change.... Add a APN.....
THANK YOU !

weird network lock?

Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
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Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?

How do I get my MSL without calling Sprint?

I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
stevenp1200 said:
I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
Click to expand...
Click to collapse
On way is to activate it on someone elses account for just 5 minutes or so. Will give you chance to make sure it works. Then reactive their own phone and you're done. Now have your friend check his email and they will have an email from sprint thanking them for activating the new phone. Look at the email.. It will show some of the device specifics like model number, phone number and also an activation code. The activation code is actually your msl. It's a standard email from Sprint whenever you activate or reactivate a phone from your PC.
So find a friend with a Sprint phone and make sure the account is in his (or her) name. Have them log into their Sprint account on a PC and once they're logged in, scroll down to the "About My Devices" section. In this section you will see is a dropdown box that says "manage my devices". Click the down arrow in the box and choose, "activate new phone". It will take to you to a very straight forward wizard to guide you thru it. Choose no to all the options that they offer and when you get to the part of the activation about resetting the phone prior to activation, don't worry about it. Just click thru the steps of demo window that pops up then close that window after the demo is done. Once you finish the demo and close the pop up window you can continue. Follow the prompts until you click the activate button and turn off the phones as per the message that pops up. When you turn on your phone it will be activated with a voice and data signal. The whole process takes less than 5 minutes. Now check your friends email for your msl and you're done. Then do the same thing again but choose your friends phone to activate (as the new phone). Also note you will need the id numbers under the battery or have them ahead of time.
Ez
Thank you for the response I appreciate it. I will definitely consider. Is there any other method besides one mentioned above? I was thinking more along the lines of an apk like "Get MSL" to acquire the lock code. I've been utilizing the search function on both XDA and Google, but it seems that any method using an APK or program is defunct due to the new Software upgrade. Does anyone know of any other way?
Google GTv3.1.5.apk and GTUpdate2_v3.1.8.apk by idone.apps . The "GT" stands for Galaxy Tools; It will internationally unlock you sim as well as give you your MSL, enable hotspot etc... I beleive it was taken off google play, just google the 2 apk files and you'll find them.

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