Hello
I just recently got the optimus 3d. its brilliant!
With the help of this forum I've managed to root and get Clockwork then install thais rom.
amazing speed increase.
But i have just one issue.
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
after a search it seems other people also have this issue with no reply.
did anyone else have this problem and fix it?
pauliebb said:
Hello
My phone was locked to orange uk provider. when i bought the phone I had to call orange to have my phone 'activated'
only after i did that did the phone even receive a signal.
before that it just said emergency call only, or no signal.
now, i've unlocked the phone using a code. it now says no personalization when i check the lock menu.
but: when i insert another sim, vodaphone uk or 3 uk, it says emergency call only or no network.
whats going on?
please help...
thanks
Click to expand...
Click to collapse
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
mistermentality said:
The activation bit is for the sim card, I have a phone locked to O2 and what happens is you register the sim with them and then they enable it to use their network which is why until then it will say no network.
It is also the reason why if you put any other sim in the phone, and that sim has not yet been used to make calls, you get the same error.
As for the personalisation message on the unlock menu, I am unsure what you mean by the lock menu. I assume you mean the screen you see before you unlock your phone to use it each time, and did a search on google which produced no results but I would guess that if you are using a custom rom the message means you either have not personalised your screen or that the option is there to personalise it but has not been used.
Dave
Click to expand...
Click to collapse
unlock menu - where you enter the network unlock code.
i'm trying to use my 3 uk sim, its been on contract for over 2 years.
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
mistermentality said:
I know that a lot of unlocked phones wont work with 3, if you google 3 unlock you will find a lot of people have problems and some unlock companies even specify they wont unlock to 3 network but if it does the same with non 3 cards or only works with one operator perhaps the unlock was only partial?
I did a search for pedsonalisation and all I found were various unlock sites saying that a sucessful unlock needs you to have a personalisation menu.
My previous android phone had a device lock and a sim lock, could it be your unlock has only partially worked? Is it only one provider whose network you can access?
Dave
Click to expand...
Click to collapse
you're being really helpful so i give thanks.
i have tried o2 and vodafone sims in the phone also but to no avail... always says emergency only or no network, with both showing no signal.
would flashing the original orange rom back then retrying the lock code help? as of right now when i go to the unlock menu and click network lock it prompts a message stating my phone has no personalization.
sorry missed out a little bit of info.
the only network that works is orange, it gets full signal and works perfect, but i'd really like to use my contract sim instead of pay as you go extra on orange.
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
mistermentality said:
I've done some more searching and found that on a lot of phones that personalisation message means the phone unlock has failed and that after a successful unlock it should say something like "network lock has been personalised".
You do only get a certain number of tries so don't enter the code over and over, if you are sure you entered it correctly it means the code you got just didn't work (I had that when unlocking my previous LG and had to buy a code from somewhere else as the first one didn't work at all).
I am not recommending this site, it's just one that explained how to unlock so am posting a link in case it helps, but the site says you need to enter two codes on an Optimus 3D. One is for network lock and one for service provider lock, I know that some people on the xda forums have unlocked their phones so I hope they will jump in and help solve your problem as really all I can do is google for the bits I am unsure of but it would seem your code did not work, or that you need two codes and only had one.
Dave
Click to expand...
Click to collapse
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
pauliebb said:
just wondering if i could post a video link here to show how it happens, if not, mods can you delete this link:
http://videobam.com/YqMQH
might need to tilt head/computer screen
that was with orange sim, without orange sim it shows no signal and no network... its running thais rom.
heres a video of it using another sim.
when i start the phone with other sim, it prompts whether i'd like to use mobile data or not, but no connection!
Click to expand...
Click to collapse
http://videobam.com/ScZMP
Well having watched your videos I can clear up something, I think.
I had searched for terms based around "no personalisation available" which means your code did not work but searching for the actual message in the video "your phone is not personalised" produced completely different results.
That specific message means the option you are clicking on is not locked (not personalised by your provider) at least according to various pages I have found including a few on other well known Android forums so if that's correct your unlock did actually work and that is why the message appears.
The page at http://www.cpkb.org/wiki/LG_enter_NCK_code also mentions this code and its cause.
If the other sims you try offer you data or mobile but do not connect, yet you can make calls, then you need to set up your apn for that provider. The apn tells your phone how to connect to your provider.
This is really easy to do but you will need a free app called Apn global from the android market at https://market.android.com/details?id=osatek.apn.global obviously you need it on your device which can be done in various ways, possibly easiest if you can connect via wifi and go to the market.
Install and run it, pick the name of your provider (the provider whose sim you wish to use) and it will create the mms and internet settings for you. Then mobile data should work.
Alternatively if you have an android phone which you already use that sim on, install to that phone and choose the apps backup option which will backup your exact settings to sd card so you can import them to another android phone.
If you have other providers apns on there you will probably need to tell the phone to use your new settings. Simply go to your phones settings menu, find the wireless settings option and click it then scroll down the screen to "mobile networks" and click that. Then click "Access point names" and choose the desired provider. I have three on my phone and you can always revert to any other settings if you change provider later.
The apn app is very useful, I have used it on a few phones, it has a large list of providers worldwide so you should find your choice of provider there and hopefully that will solve your problem.
Dave
Thanks for the reply dave, but I have yet more bad news sadly.
I can't actually make calls, as shown in the second video it shows no network/emergency calls only.
It's hard to believe no-one else has this issue.
I have owned lots of android in the past(started with g1, then hero, then jumped to zte blade then galaxy 1, now this) none of them posed any difficulty removing network lock.
Its such a strange problem that a search of this forum shows at least one other person had this issue but no-one could help.
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
mistermentality said:
Sorry if this sounds stupid but have you gone into the settings menu on your phone (Settings/Wireless and Networks/Mobile Networks/) and chosen the "select your network provider" option?
There you can force your phone to use a specific network provider.
Dave
Click to expand...
Click to collapse
I have with error "Unable to connect to this network at this time. Please try again later."
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
I've been using the nightly builds of CM7 since they came out and have had no network problems. I then installed version 7.0 [stable] when it came out, and just yesterday I installed version 7.0.3 [stable].
I have had no signal since, and whenever I try and select my network from the Settings > Wireless & Networks > Mobile Networks > Network Operators, it comes up saying "Unable to connect to this network at this time. Please try again later.".
It is nothing to do with my network provider, as my brother's phone works fine and he is on the same network as me.
I am on Three Mobile.
Please help!
RESOLVED: I just wiped all userdata and reflashed CM 7.0.3, I'm a very impatient person
Click to expand...
Click to collapse
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
mistermentality said:
I don't think I can help, though I did some more googling and on the cyanogen mod forums someone posted a similar problem....
If you fail to get a solution this option may help but probably best as a last resort. One thing I did notice when watching your second video is that you have the wireless on, this will stop your phone connecting to any providers mobile data so at least as far as mobile data goes you won't be able to use it when connected to wifi and would have to switch wifi off in order to test the mobile data connection.
Also I know that on my O3D my wireless sometimes seems to cause my phone signal to switch off with the little x. I doubt that is the cause of your problem but may be worth trying to connect with no wifi.
Dave
Click to expand...
Click to collapse
I'm going to try reinstall the original orange rom that came with it and downgrade baseband, if that fails to work after a full reinstall using lgflashtool I'll have to try get another phone.
thanks for all your help dave, i really appreciate it!
A popular unlock site says the only steps needed to unlock to any network are...
1. Input a non accepted simcard
2. Phone will display enter “Sim network unlock PIN” or “Enter Network Unlock Code”
3. Input the 8 or 16 digit unlock code that was emailed to you
4. Phone is unlocked!
If you did this, which you obviously have, your phone is unlocked and the problem must be something else but if you're going to flash a copy of the orange rom you might want to check first with one of the more knowledgeable users here that the rom won't replace some of the locks you already removed.
I checked around and from what I have found it should be as easy as put the new providers apn on your phone, select their settings from mobile networks menu for provider and also mobile data and that should work.
One orange customer who unlocked a different model android phone found that all they had to do was flash the radio only (not the rom), not sure how you do that but there are probably guides on xda.
Dave
I flashed the original orange rom and after flashing the froyo basrband it suddenly worked. Flashed gb again and it still worked, seems i just hsd to reflash basebsnd/radio like you said.
Thank you so much
Sent from my LG-P920 using Tapatalk
Hi pauliebb,
I have the same problem that you had. I bought a used unlock O3D vodafone ES to gift to my brother, he lives in south america and he told me that the mobile does not recognize his SIM. What did you exactly do you did to reflash the baseband firmware???
I supposed thet the mobile is unlock because it shows the same message when enter to the unlock options "phone is not personalised"
Regards
the same problem
i have the same problem, i have phone from plus gsm poland, phone is not personalizet but read only sim card from plus, diffrent card not read and show info no sim card, help me how resolve this problem?
Hi,
I bought the freedom pop nexus 5 phone. I was able to receive and make calls with freedompop sim. but signal was weak in my work area so I contacted their customer care to get it unlocked. when they unlocked the phone I was able to receive calls with my ATT sim but cant make calls.
I factory reset the device. when I reboot it is displaying Freedompop home page and asking to activate their service. it is not going inside.
always showing message: " Activation required" - this device is ready for activation. please press the Activate button to continue or visit freedompop.
When I enter into reboot mode ( pressing power button + down volume) it shows device is unlocked but still Phone asks to activate using FReedompop homepage.
Please guide me what steps should i follow to use it with AT&T. I am a newbie here . any help would be highly appreciated
Thanks,
msr
msrnexus said:
Hi,
I bought the freedom pop nexus 5 phone. I was able to receive and make calls with freedompop sim. but signal was weak in my work area so I contacted their customer care to get it unlocked. when they unlocked the phone I was able to receive calls with my ATT sim but cant make calls.
I factory reset the device. when I reboot it is displaying Freedompop home page and asking to activate their service. it is not going inside.
always showing message: " Activation required" - this device is ready for activation. please press the Activate button to continue or visit freedompop.
When I enter into reboot mode ( pressing power button + down volume) it shows device is unlocked but still Phone asks to activate using FReedompop homepage.
Please guide me what steps should i follow to use it with AT&T. I am a newbie here . any help would be highly appreciated
Thanks,
msr
Click to expand...
Click to collapse
In website, they talk about a host, to modify, have you done this ?
Because FReset only wipe datas, but don't reset root no ? Like this HOST file
Thanks Granopla... I am not aware of that. could you please guide me how to do that? contacting their customercare and getting the device unloked took me 3 days with so many calls ...device still shows unlocked but at the same time asks me to activate
I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
stevenp1200 said:
I finally purchased a used Sprint S5 recently. My plan is to put the phone on the Boost Mobile Network. Boost Mobile stores are able to unlock my phone to Boost network, HOWEVER the MSL is needed. Well I'm sure you already know, Sprint is giving me a difficult time. A Sprint CS says the phone's ESN is clear to activate on Sprint, however due to "the way it was purchased" they could not unlock the phone (or give me the MSL) for other carriers. What do I do?
Click to expand...
Click to collapse
On way is to activate it on someone elses account for just 5 minutes or so. Will give you chance to make sure it works. Then reactive their own phone and you're done. Now have your friend check his email and they will have an email from sprint thanking them for activating the new phone. Look at the email.. It will show some of the device specifics like model number, phone number and also an activation code. The activation code is actually your msl. It's a standard email from Sprint whenever you activate or reactivate a phone from your PC.
So find a friend with a Sprint phone and make sure the account is in his (or her) name. Have them log into their Sprint account on a PC and once they're logged in, scroll down to the "About My Devices" section. In this section you will see is a dropdown box that says "manage my devices". Click the down arrow in the box and choose, "activate new phone". It will take to you to a very straight forward wizard to guide you thru it. Choose no to all the options that they offer and when you get to the part of the activation about resetting the phone prior to activation, don't worry about it. Just click thru the steps of demo window that pops up then close that window after the demo is done. Once you finish the demo and close the pop up window you can continue. Follow the prompts until you click the activate button and turn off the phones as per the message that pops up. When you turn on your phone it will be activated with a voice and data signal. The whole process takes less than 5 minutes. Now check your friends email for your msl and you're done. Then do the same thing again but choose your friends phone to activate (as the new phone). Also note you will need the id numbers under the battery or have them ahead of time.
Ez
Thank you for the response I appreciate it. I will definitely consider. Is there any other method besides one mentioned above? I was thinking more along the lines of an apk like "Get MSL" to acquire the lock code. I've been utilizing the search function on both XDA and Google, but it seems that any method using an APK or program is defunct due to the new Software upgrade. Does anyone know of any other way?
Google GTv3.1.5.apk and GTUpdate2_v3.1.8.apk by idone.apps . The "GT" stands for Galaxy Tools; It will internationally unlock you sim as well as give you your MSL, enable hotspot etc... I beleive it was taken off google play, just google the 2 apk files and you'll find them.
Hello,
I'm trying to bypass the need to activate a pre paid Verizon Samsung A02s and just use the phone as a WIFI device. Any suggestions?
Bump
Same here, looking to use Wi-Fi only. Tried several dialer codes to no avail.
am in the same boat.
Maybe the phone has to be unlocked so it will activate with any sim card?
Hi, i was able to have a verizon CSR do it for me. i bought 2 more since i have my kids use them on road trips. you have to find the right person to do it or noone will. Has anyone found a different way? I had the idea of useing someone elses sim to activate then take the sim out but dont know anyone with one...
thedonssp said:
Hi, i was able to have a verizon CSR do it for me. i bought 2 more since i have my kids use them on road trips. you have to find the right person to do it or noone will. Has anyone found a different way? I had the idea of useing someone elses sim to activate then take the sim out but dont know anyone with one...
Click to expand...
Click to collapse
No such thing exist in my country .
There is no roaming for Verizon here ...
yurais said:
No such thing exist in my country .
There is no roaming for Verizon here ...
Click to expand...
Click to collapse
I don't understand, you should be able to use WiFi without having to activate the device. Why do you have activate the device to use WiFi?
Droidriven said:
I don't understand, you should be able to use WiFi without having to activate the device. Why do you have activate the device to use WiFi?
Click to expand...
Click to collapse
Ok
The phone is stuck on the activation/setup screen after Factory Reset , there is no way to access the phone apps drawer or home screen
And no, it is not locked with a Google account .
Ad no, there is no choice to enable wifi.
It asks for a Verizon sim card
“When you are at the activation screen, press the emergency call button, and dial: * # 8 3 7 8 6 6 3 3. Finally press the Home key and voila, you should be at the home screen!”
MA7MOD_GSM said:
“When you are at the activation screen, press the emergency call button, and dial: * # 8 3 7 8 6 6 3 3. Finally press the Home key and voila, you should be at the home screen!”
Click to expand...
Click to collapse
There is no home key, only back key .
The code didn't do anything , just stay there in the phone dialer.
Thank you
MOD ACTION:
Thread closed.
If the provider has locked the phone and linked it to his service, usually there is a reason like payment due to the provider. There may be other reasons also depending on the contract. In such cases, the proper way of unlocking the phone is to contact the provider.