Database Info

Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?

Nope you sure its under the glass?
Sent from my Nexus S using XDA App

No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.

My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.

slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
Click to expand...
Click to collapse
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.

jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
Click to expand...
Click to collapse
this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.

Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...

I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S

I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

Backlight Bleed?

Just got my Tf300. It does have some minimal backlight bleed on the bottom. Is this normal or should I look at a replacement?

i'm pretty sure that is because the thing is made out of plastic and not metal.
No matter what you do to plastic, it is going to bend and mold, you won't find one that doesn't bleed for long. Mine started the first day it was bottom right corner then after a month it is all over the bottom and right side....
I can't wait till I buy a new tablet.

falcon26 said:
Just got my Tf300. It does have some minimal backlight bleed on the bottom. Is this normal or should I look at a replacement?
Click to expand...
Click to collapse
Mine had pretty bad light bleed which was especially noticable when using the Kindle app with a black background. I got in touch with Asus through their website, sent them a photo of the screen and they suggested it went off for repair.
They sent a courier to pick it up from my work on a Thursday lunchtime, and it was delivered by courier back to my work the following Wednesday afternoon after having the screen and digitizer replaced. Looks much better now and much less light bleed.
Best of all, it didn't cost me a penny

[Q] Light bleeding through white plastic

Hi, I had my note for about a week and a half and I noticed a lot of light bleeding through the plastic around the screen. Is this normal or should I be worried? Thank, RandomAwesomeGuy.

I never had any light bleed on my Note. I got it for two weeks now and everything seems fine. Maybe try to contact Samsung support or anything. As I've read around here, light bleeds are pretty unusual with Samsung's builds.
Sent from my GT-N8000 using XDA Premium HD app

Same
I have the same problem. Not really sure about it but i can't return mine until I fill out the warrenty card, it doesn't really bother meq though.

There are reports of light bleed in notes unfortunately most of the tablet suffer from this if its new tablet just get it replaced. Though light bleed is not a sign of hardware failiure but note not put together properly

It is pretty bad, there is a lot of blotches on the screen and the plastic rim is bleeding light. Like I said, the tablet is about 1 and a half weeks old, and I still have the plastic protection around the sides and back . Does any one know if Bestbuy will exchange it?

Please post a photo to see what you mean.

New S6... strange marks on screen at angle

I took the plunge and decided to try out the S6... 32GB in black (don't need 64GB). Anyway, I'm already sketched out about AMOLED screens as it is since I am OCD when it comes to screens. I tried to stick with LCD/IPS but all current IPS Android phones suck, such as the G4 and the M9. Most of the market now uses AMOLED screens.
Well... I get the phone home and I was actually amazed that it was decently uniform, no horrible pink areas, grays seem as even as I can get on an AMOLED screen, so I guess it'll work. HOWEVER... when angling the phone downward, or looking at the phone from the top, I notice these strange "scratches" or whatever. They're not on the glass and they don't appear at any other angles, including both sides and from the bottom. I've attached some pics to show you what I'm referring to.
Has anyone seen this kind of thing before? Just my luck that I think I finally get a screen that's as perfect as can be and there's still something wrong with it. Honestly as long as it doesn't get worse I guess I'll live with it, I hate playing the AMOLED screen lottery like I've done in the past.

Use the phone looking straight on rather than an angle like that as it is intended to be looked at.

Any other remarks other than from the peanut gallery above?

triton302 said:
Any other remarks other than from the peanut gallery above?
Click to expand...
Click to collapse
Didn't the launch S6 have issues with various scratches under the glass? I could have sworn that was a legitimate issue. If anything try taking it back to the store to see if they will replace it for you without having to hassle with the insurance if you have it.
Sent from my SM-G920V using Tapatalk

Yeah those pink scratches don't look right, I would ask them to turn on new phone and you do your inspection before they transfer line over.

DroidXrei said:
Didn't the launch S6 have issues with various scratches under the glass? I could have sworn that was a legitimate issue. If anything try taking it back to the store to see if they will replace it for you without having to hassle with the insurance if you have it.
Sent from my SM-G920V using Tapatalk
Click to expand...
Click to collapse
dv8ed said:
Yeah those pink scratches don't look right, I would ask them to turn on new phone and you do your inspection before they transfer line over.
Click to expand...
Click to collapse
I did look up the assumed "issue" and didn't turn up anything, just the issue with the outer glass being scratched on new Edge models.
Honestly I don't see them until I turn the phone at that angle, which I'm sure 95% of the time won't be viewing the screen from that position anyway. And honestly with my OCD with AMOLEDs and this screen being acceptable is a sigh of relief, so as long as the pink marks don't spread or become visible with normal viewing I'll deal with it. That, and I got the phone at a good price so it's still a win for me I guess.

This was a very hot issue at launch and it effected all variants not just the edge.
http://forum.xda-developers.com/showthread.php?t=3070278

Disregard this thread. Because of the junk speaker, horrible LTE and wifi reception and terrible battery life this phone went back. Very disappointed with Samsung.

I'm glad I don't really have any of those issues...or at least I'll pretend like I dont.

Oleophobic coating on screen issue

Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?

It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added

I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?

I have the same issue on my S7 edge.

I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.

kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?

thats why I bought a Silver color S7 edge, and bought a screen protector...

I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app

I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?

old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen

Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?

Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.