This is a physical problem, the screen works fine and has no distortion as far as what it looks like when its on. But I noticed this weekend that when it was off I noticed a like triangular section in the middle of the screen, where it has a rainbow-ish discoloration pattern and small dots in the middle of the screen, about 1/4 of a inch inward all the way around the display part of the screen. The dots are in a perfect grid-like format and the rainbow color distortion almost looks like an oil slick.
I have had the factory screen protector on it since day one, I peeled it back today only to find its on the screen itself, I tried to wipe it off and nothing. I always carry the phone in a belt clip and never in my pocket, etc. So I don't know how it could have gotten damaged or how damage could cause such a curios perfect pattern of strangeness on the screen.
Anyone else ever seen this happen?
well i have heard its damage from high pressure... the touch layer in the screen gets damaged some how and leaves an oil looking spot... sorry but here is a good thread on what i think your seeing http://forum.xda-developers.com/showthread.php?t=428749&highlight=spot+screen
Oh wow/crap its times like this when I guess I'm glad I'm not a regular consumer but have this through work, so I'm sure they will replace it, if not they will buy me another. Should I even get another or is there something like this but better? I'm with ATT.
If you want a windows mobile powerhouse stay with the fuze... for sure... i have had mine since november when they first came out for at&t and mine runs and looks great... no screen problems or anything... ya and good thing its through your company
picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.
My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.
slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.
Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...
I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S
I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?
Does anyone have screen bleed issues? I'm having a tough time identifying if there are any. Can someone post pictures for reference?
kakatorres1999 said:
Does anyone have screen bleed issues? I'm having a tough time identifying if there are any. Can someone post pictures for reference?
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No I don't have any screen bleeding issue.
But if you aren't sure use an all blck wallpaper and if you see whitish tone near the edges your screen is bleeding.
BlurryXFace said:
No I don't have any screen bleeding issue.
But if you aren't sure use an all blck wallpaper and if you see whitish tone near the edges your screen is bleeding.
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Perhaps a white wallpaper would show any particular screen bleeding than black wallpaper.
I dont need to post pictures, there is rather noticeable bleeding all around the display when using dark wallpaper when brightness is set to more rhan 50% (indoor usage). Especially on top and bottom edge of the display.
1375965485501144093271341 said:
I dont need to post pictures, there is rather noticeable bleeding all around the display when using dark wallpaper when brightness is set to more rhan 50% (indoor usage). Especially on top and bottom edge of the display.
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You don't need to, sir/ma'am, but it'll help a lot if you did.
Sorry sir/ma'am, but i have nothing to take pictures with
1375965485501144093271341 said:
Sorry sir/ma'am, but i have nothing to take pictures with
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That's unfortunate sir/ma'am but I guess it can't be helped.
You are quite correct sir/ma'am, it is unfortunate. I am, however, sorry that i could not be of any help to you regarding this matter.
1375965485501144093271341 said:
You are quite correct sir/ma'am, it is unfortunate. I am, however, sorry that i could not be of any help to you regarding this matter.
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You need not apologize sir/ma'am, it's not your fault to begin with.
I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !
modit5 said:
I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !
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These are some pictures of this i don't know correct word "screen bleed,Screenburn"
And it's definitely not a scratch !!!!
modit5 said:
These are some pictures of this i don't know correct word "screen bleed,Screenburn"
And it's definitely not a scratch !!!!
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That's new to me and is quite strange to see. Doesn't look like screen bleed or burn though. Do get it checked at the service centre, and, if possible, enquire from them as to what caused it and keep us updated. Also, playing pubg shouldn't have such drastic effects on a device.
kakatorres1999 said:
That's new to me and is quite strange to see. Doesn't look like screen bleed or burn though. Do get it checked at the service centre, and, if possible, enquire from them as to what caused it and keep us updated. Also, playing pubg shouldn't have such drastic effects on a device.
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Yeah it's really strange!
I don't know if i will get replacement or what coz i bought this 20 days ago.
Let's see what happen.
I've had a similar issue on my old phone. Either you have been cleaning your screen too much (so much that you have "cleaned" away a part of the oleophobic coating) or you have been playing games too much (sliding your finger along the same part of the screen and your sweat dissolved the oleophobic coating little by little). Try placing a couple of water drops on that part of the screen and also on different part of the screen (where there is no "smudge" ). You'll see a difference in the water drop shape. As far as i know, there is no way to restore factory applied oleophobic coating to its original condition.
1375965485501144093271341 said:
I've had a similar issue on my old phone. Either you have been cleaning your screen too much (so much that you have "cleaned" away a part of the oleophobic coating) or you have been playing games too much (sliding your finger along the same part of the screen and your sweat dissolved the oleophobic coating little by little). Try placing a couple of water drops on that part of the screen and also on different part of the screen (where there is no "smudge" ). You'll see a difference in the water drop shape. As far as i know, there is no way to restore factory applied oleophobic coating to its original condition.
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I quite agree with you 2nd point of playing game that is pubg as I already mentioned and as you said "sliding your fingers along same part of the screen" Yes, this could be the reason as the joystick is on the left and it's always sliding there and as the device gets heated I get sweat on my thumb. But I have been playing pubg on my recent Note 5 Pro, I never got any sort of smudge. By the way it's not a cheap phone as it has best specs. But I did not expect this issue and yes I have cleaned with water but it's now permanent. I am little worried about the phone as I will go to the service center today to get replacement or whatever they will say. I will let you all know what will be the result.
Unfortunately, no oleophobic coating is perfect as it will wear off every device/surface over time. It depends on how one uses his/hers phone. I can only speculate that since RN5P and RN7P have different screen materials, the oleophobic coating will perform differently on each device. There are also other factors at play. I hope the service centre will give you a replacement unit, but this case scenario falls under "normal wear and tear" category which is, to my knowledge, not considered as a device defect. Anyway, there are some products out there that claim to restore/reapply the oleophobic coating of a screen, but i really doubt their efficacy. I guess you have nothing to loose if you wish to try some out, but even if they work, their efficacy will not be near as good as a factory applied coating. Good luck.
1375965485501144093271341 said:
Unfortunately, no oleophobic coating is perfect as it will wear off every device/surface over time. It depends on how one uses his/hers phone. I can only speculate that since RN5P and RN7P have different screen materials, the oleophobic coating will perform differently on each device. There are also other factors at play. I hope the service centre will give you a replacement unit, but this case scenario falls under "normal wear and tear" category which is, to my knowledge, not considered as a device defect. Anyway, there are some products out there that claim to restore/reapply the oleophobic coating of a screen, but i really doubt their efficacy. I guess you have nothing to loose if you wish to try some out, but even if they work, their efficacy will not be near as good as a factory applied coating. Good luck.
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Unfortunately, service center only said that this is the first time that this problem we have faced and said you can only get the new lcd panel inspite of replacing the device.
So now I have to replace the lcd panel and have to wait for 7-10 days with submitting my phone to the service center! Without submitting the device they will not replace the lcd which is sad.
modit5 said:
I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !
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Playing PUBG a lot doesn't cause screen bleeding, lol. You might have physically damaged the phone consciously or not knowingly.
AbhiAbhiBisht said:
Playing PUBG a lot doesn't cause screen bleeding, lol. You might have physically damaged the phone consciously or not knowingly.
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I respect you answer!
But do you know that I have been using this device since 25 days, thereafter, my device had not felt even once.
Secondly, I use this device with cover that is provided in the mi store worth 349 which is very safe and good cover.
Fortunately, the device was all good when I opened the box and there was no spot, but I have noticed that spot after 15 to 20 days.
I thought that is is nothing just a smudge which can be cleared with a cloth but it doesn't get rid of it.
If I damaged the Device physically then a scratch must be there on the screen where there is a spot, so there is not even a single scratch. By the way if I have damaged it myself then I have to mention that thing in the thread, as I mentioned playing PUBG, because I had a doubt that when I play PUBG daily 3-4 hours the device is heated a lot above the center portion and the place where the spot is as same as the joystick of pubg which is used continuously ! Lastly I had no screen guard on the screen !
modit5 said:
I respect you answer!
But do you know that I have been using this device since 25 days, thereafter, my device had not felt even once.
Secondly, I use this device with cover that is provided in the mi store worth 349 which is very safe and good cover.
Fortunately, the device was all good when I opened the box and there was no spot, but I have noticed that spot after 15 to 20 days.
I thought that is is nothing just a smudge which can be cleared with a cloth but it doesn't get rid of it.
If I damaged the Device physically then a scratch must be there on the screen where there is a spot, so there is not even a single scratch. By the way if I have damaged it myself then I have to mention that thing in the thread, as I mentioned playing PUBG, because I had a doubt that when I play PUBG daily 3-4 hours the device is heated a lot above the center portion and the place where the spot is as same as the joystick of pubg which is used continuously ! Lastly I had no screen guard on the screen !
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Can you provide some photos so we can help you better
Hi guys! I have an issue with my screen on OnePlus 7 Pro, and I'm not really sure what this is. I never had a thing like this on other phones, my OnePlus 6 had a few scratches, but they never behaved this way. And the thing doesn't even look like a scratch but more of a huge print that doesn't go away.
Here is a picture - imgur.com/a/Smb6rvF After about month of having a phone and it always being in the case and with the default screen protector I've started noticing the image distortion in the same place from time to time, you know like a huge fingerprint or grease on the screen but it would appear at the same place. I thought okay, maybe I've scratched the screen so that I can remove the screen protector and it should be fine. So I did, but the thing stayed there as if it was either placed through screen protector or from the other side. And again, it's not that I never saw a scratch or a crack on the screen, but never this thing.
Then after about a week, the thing grew, you can see the blue line here - imgur.com/a/UI4FQTA
the red one was the initial one that I saw even with screen protector on, and the blue just grew out of the old one. Like I pull the phone from the pocket one day, and it's there. And not like I'm wearing and tearing the phone, just regular stuff - in jeans, inside pocket of the jacket, in the sealed pocket in the backpack. And I live in a big city, and I never notice any sand or small particles on the screen or the case. And it doesn't look like a scratch, but more as if the prints just bound to the screen and don't go away.
imgur.com/a/OnPSqj2 - is a more closeup shot. And again you wouldn't notice the thing at the start of the day when I clean my screen, but by the end, it will collect some grease and more prints and will be showing.
Here's a video what happens when I clean the screen -
imgur.com/a/tprePWI
FYI warranty or anything like that is out of the question since, I bought it during the holiday travel, and the phone is not officially sold in my country. I just wanted to know if there is any solution for this and how to prevent this from happening? Are these scratches but look different because of the new Gorilla Glass version or something like that?
Any help or advice is appreciated, just sad a thing like that happened so early in the life cycle