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Dust under glass? anyone else have this problem?

picked up 2 Nexus S on release day, went home happy. Preoccupied with work, so I only powered them up last night.
To my Surprise, both phones have dust under the glass! WTF Samsung? Removed the plastic sheet on the front to make sure, and yes, it's under the glass.
on one phone the dust was smack in the middle, while on the other phone it was a little left of the middle.
Can't be seen on a dark screen, but once you switch to a white background like the web or texting you can see it.
I know I am probably being OCD and anal about this, but heck I paid over $1k for both phones out of contract.
Went back to BestBuy and returned them promply, of course now they are sold out, and I have to wait for the next shipment.
Just wondering if others have similar experiences? BTW, I also had a Galaxy Tab and before returned it, it also had some dust specs under the glass...
I also own an HD2 and G2, seems HTC is better at QC.
Shame, really want this phone but WTF samsung?

Nope you sure its under the glass?
Sent from my Nexus S using XDA App

No dust under the screen here.
It seems that this first batch of phones is a rather mixed bag; some have defects and others are fine. It was a good idea to return them, hopefully your replacements will be free of issues.

My first S had a little speck of something. I initially thought it was a dead pixel, but I could see it when the screen was off also so I assumed it was dust. I returned it and checked the next one out before I left the store and it seems to be good.

slowz3r said:
Nope you sure its under the glass?
Sent from my Nexus S using XDA App
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100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.

jdm_cars said:
100% sure, remove the screen protectors on both of them and rubbed the area where it was, thought it was a dead pixel too, but no it was fine on a dark background, but on a white background could see it easily.
sold out at my local bb, but still available online might go that route.
just wanted to see other people's experiences or maybe they didnt notice yet, lol.
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this happen when you have 2 layers for the screen. the internal part and the upper part where you touch.
there is an advantage for this. if god forbid you dropped and broke the screen, only the upper part gets replaced. and wouldnt cost you much to do so " and you wont get another screen with dead pixel and being OCD whatever the new screen is good or not. because the actuall inner screen isnt touched.
the bad thing about is what you said. dust can enter in the middle between both layers of the screen.
even if you get a new nexus S without dust under the screen, if you leave it in the open area with sun and wind always hitting it, you will get a dust somehow inside as well. so make sure your phone is in a pocket most of the time.
the only phone i remember right now that had both layers of the screens touched as 1 part is the iphone 2G and the iphone 4 " i am sure there are others but i dont know "
this result to no dust under the screen no matter what " unless the dust came from factory while they were attaching both screens on top of each other and glue them "
but if you break your screen in the iphone 4.... god help you.

Yeah, after about a week and couple of days of usage, I've got my first spec of dust in the top left area of the screen. Really, it's nothing noticeable but I do have some sort of OCD with my phone (god help me if I get a visible scratch on the screen).
I don't think it's really worth taking it back to get it changed as this Nexus S I have currently has no problems whatsoever, I don't even have the pink or yellow screen issue with this one. I think I'm just gonna have to live with that one spec of dust for now...

I think this may be just bad QC. I looked at ifixit taking apart the NS. Basically they said the trickiest part to the disassembly was the screen, and they had to use a heat gun to soften the glue just to separate the 2 screens. So dust entering between those 2 screens would be pretty difficult unless the glue wasn't properly applied from the assembly line.
Sent from my Nexus S

I don't have dust under my Nexus S screen... but I do have dust under my front facing camera! And its only recently just got there - I remember playing around with it extensively when I first got it 6 months ago and the camera was really clear and sharp.
Now it is all fuzzy and white haze. And I can see all the dust particles on the underside of the glass. Annoying!
Anyone know if there's an easy way to clean it? Or is it a case of back to Samsung?

Has anyone else noticed this? back cover issue

When you hold your back cover up to the light you can see a bunch off little cuts. What are these!?!? They're driving me crazy even though I can't see them in sunlight or anything else except indoor lights. Like really close. I haven't dropped it yet or even set it on a table.
Does anyone else have these and what are they?!!

Android Touch said:
When you hold your back cover up to the light you can see a bunch off little cuts. What are these!?!? They're driving me crazy even though I can't see them in sunlight or anything else except indoor lights. Like really close. I haven't dropped it yet or even set it on a table.
Does anyone else have these and what are they?!!
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I came into your house while your sleeping and messed with your phone a little bit... sorry about that

ap3604 said:
I came into your house while your sleeping and messed with your phone a little bit... sorry about that
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Your funny.

I'm not even sure what you mean by little cuts. Any chance of posting a pic that shows them?
My phone's been treated fairly gently, but not with kid gloves. If I look really hard in the right kind of lighting I can see a few micro-scratches on the shiny plastic back. I see the same thing on my shiny black iPhone 3gs and my Galaxy S i9000.

distortedloop said:
I'm not even sure what you mean by little cuts. Any chance of posting a pic that shows them?
My phone's been treated fairly gently, but not with kid gloves. If I look really hard in the right kind of lighting I can see a few micro-scratches on the shiny plastic back. I see the same thing on my shiny black iPhone 3gs and my Galaxy S i9000.
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That's what I'm talking about. How can they be scratches though because I haven't dropped my phone yet. Or even set it on the table.

I suppose they could be scratches from rough cloth....from putting the phone in your pocket and taking it out.
I haven't really noticed them on my phone, though I can't say they'd bother me all that much if I had to hold the thing in the light just right.

Android Touch said:
That's what I'm talking about. How can they be scratches though because I haven't dropped my phone yet. Or even set it on the table.
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Are they in any kind of swirling pattern?
I suspect they're just remnants of the manufacturing/packaging process. Either that or just a (bad) side effect of using shiny black plastic backs. Like I said, even my iPhone(s) with it's ceramic/plastic back have the same thing, especially the black one.

Thanks for the replies guys.
Yeah I can barely notice them, it just bothers me that I've babied this phone and it somehow got little scratches.

Android Touch said:
Thanks for the replies guys.
Yeah I can barely notice them, it just bothers me that I've babied this phone and it somehow got little scratches.
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I know how you feel. If you're really worried about scratches, you could put an "invisible shield" or other protector on the back only (I don't use them on the front ever). I put one on my Galaxy S i9000 after about 6 weeks because it really started getting scuffed up. The plastic on the NS looks similar, so this may be a concern down the road if you want to keep it looking pristine.
Thanks for the "thanks" button push, btw.

LCD screen bleed fix

I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.

dasbin said:
I don't have a G2X yet, but I wonder if an owner who has some LCD bleed might want to try this out and report any results.
Screen bleed is a pretty common problem across LCD's. I don't think it's so much of a manufacturing defect as it is due to shifting during transport etc. All that has to happen is a corner of the screen gets too far or too close to the back light behind it. The screens tend to shift around a bit in their casing.
A common fix on regular LCD monitors is to massage the area of the bleed with medium or firm pressure. This can move the screen enough to reduce bleed.
Not sure if this would work on a glass-surface device like the G2X but it's probably worth a shot. Also try massaging with pressure *behind* the phone, not just on the front glass.
Ipad 2 seems to be having some bleed issues as well, and some owners report that slight twisting of the entire device corner-to-corner can re-seat the screen in the proper position and reduce bleed. Be careful with this one, but again, might be worth a shot to apply some twisting pressure.
Not recommending that anyone does this who isn't comfortable and ok with the possible consequences! But... as I live in Canada and want a G2X, it would be a lot easier to know that this sort of thing might fix the bleed than it would be to attempt returning it to the USA or an ebay reseller.
Please keep the "ARE YOU CRAZY?!" replies to a minimum... if you don't want to do it then simply don't do it.
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I just tried and I will say that the places that I had it originally did not get fixed or seem to be any dimmer than before which would have been nice... My bleeding is not that bad anyway...
However, the first time i twisted the phone a bit i noticed some more bleeding in the upper left of my phone (portrait directional) before i twisted it back to normal...
Good idea, but i would not recommend anything until we have some concrete evidence of it really working to fix ORIGINAL problems

lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv.... and a phone is no different gorilla glass or not it will NOT reset the screen.... good attempt at trying to find a solution but the bleeding isnt from the screen being out of place... its from poor manufacturing...
some bleeding is expected with LCD technology ... but not as bad as ive seen on some peoples ..... let alone on a 4" screen... but w/e if you have full brightness and are in a dark room then you must be blind.....

I wouldn't do it because you have to disassemble and it may void the warranty; in addition, you may break the LCD if you apply too much force.
If the bleeding/backlight leak is bad, just send it back and exchange.

nate420 said:
lol this is not a fix and NEVER was a fix... you cant "massage" a LCD tv....
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Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.

dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
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I've done the same, actually.

It made it a lot worse on mine. Good, though, as I plan to exchange it.

Profondo_Rosso said:
I've done the same, actually.
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well i never herd of "massaging" a tv to fix it but i wouldnt do it to my 52" samsung cuz the manual states DO NOT PUSH FIRMLY ON SCREEN WHEN CLEANING so i dunno how it would work without taking it apart and "pushing the screen" back to the right spot...
let alone i got a 3 year warranty from best buy on it.. and if i crack it open AT ALL it voids so no thanks if anyone does this and it works on a phone i will be awed....
AND you shouldnt have to push the screen on ANYTHING to fix it... it should come correctly assembled in the first place....
just my .02 tho

I actually did fix my girlfriends bleeding with some massaging....Worked for me..

alnova1 said:
I actually did fix my girlfriends bleeding with some massaging....Worked for me..
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what you did there. . .

I tried the massage but it doesn't work. I have very bad light bleeding from the top corners, and if I squeeze hard enough on top and bottom of the phone, it's a little better, but as I release my hands, everything goes back to normal, very bad looking darks colors. I'm exchanging it.

When my LCD screen started bleeding, I just put a bandaid on it

Asus bleeding
dasbin said:
Yes, you can. I fixed all bleed from my Acer 26" lcd by doing exactly this. I could see and feel the panel noticeably creaking back as I did it.
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I have heard of this a lot. Massaging the LCD. I too am looking to fix a laptop screen. I heard before to massage the back of it, what side did you do? No one here who was successful mentioned if they did it to the front or back so I figured I'll do as you did? Thanks any help much appreciated!

My iPhone 5 is bleeding, pushed on it gently and it only made the black blotch spread. I don't recommend this

[Q] question about dust and fingerprint under screen??

ok guys im back with a g2x.. had a nexus s there for awhile. anyways i trade my nexus s for the g2x in perfect shape but i noticed under the screen has 1 spec of dust and what looks like to be a few fingerprints or something. not sure what it is but i dont think this phone has been taken apart. is there away i can find out? the good thing is that this phone doesnt really have any screen bleeding which is awesome. the guy said he had this phone for 4 month and he was an older guy that didnt seem like he knew a lot about phones. lol i will post pics and u can kinda see what im talking about.

looks like a replaced lcd display, not sure about that

le66450146 said:
looks like a replaced lcd display, not sure about that
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well i was gonna have tmobile replace it but i dont know if it has ever been taken apart. the good thing is the phone has no screen bleeding lol

Are those scratches?!

No screen bleeding sounds like a custom job. If you get another one, it'll have it.... some worse then others. I've swapped a few and screen bleed has all varied. My original was the best but the GB updater killed it. The second replacement I sent back because the bleed was so bad. The third was a little worse then my original, but by then I had 2 tiny scratches... so it was a good trade off.
Dust and a fingerprint would have me swapping it out.
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV

Looks like scratches.

yeah it has a few good scratches going down the middle of the screen and u only see it when the screen is white. looks pretty bad thought and there are a lot of scratches underneath the screen. then in two corners it looks like a smug of a finger print and there is one piece of dust that stands out when the screen is white (like for a text message) it drives me nuts. tmobile said they will replace it but i dont want them charging me money if they find out the phone has been opened up to replace the screen. i never did it but whoever did failed so bad it wasnt even funny. i didnt noticed any of it until i was in a dark room. in the sun light i dont notice anything.

FatalityBoyZahy said:
Are those scratches?!
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yeah they are. most are underneath the screen too which made me think the lcd screen has been replaced.

A factory phone would never have dust or fingerprints under the screen. The phone had to at the least have been taken apart and then carelessly handled before being put back together. When I tear down phones for repair I am extra careful about blowing out all dust and cleaning the inside of the screen (and try to never touch it).

jboxer said:
A factory phone would never have dust or fingerprints under the screen. The phone had to at the least have been taken apart and then carelessly handled before being put back together. When I tear down phones for repair I am extra careful about blowing out all dust and cleaning the inside of the screen (and try to never touch it).
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damn i wish u would have fixed whatever was wrong with this phones lcd. cause whoever did it sucked ass seriously lol. the dude failed to tell me it was taken apart. he said he has it for, 4 months and had no issues with it. which i havent had any reboots or screen bleeding but the dust and smug is driving me nuts lol. unless its a refurbished g2x but i doubt they would have done a ****y job like that. but how do u even fix the screen bleeding?

s10shane said:
damn i wish u would have fixed whatever was wrong with this phones lcd. cause whoever did it sucked ass seriously lol. the dude failed to tell me it was taken apart. he said he has it for, 4 months and had no issues with it. which i havent had any reboots or screen bleeding but the dust and smug is driving me nuts lol. unless its a refurbished g2x but i doubt they would have done a ****y job like that. but how do u even fix the screen bleeding?
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Screen bleed cannot be fixed. It is an inherent design flaw of iPS displays. Some have it worse than others, but they all have it to some extent.
The only way to fix the smudges, etc. is to get a new digitizer and do a clean job of replacing the top part of the phone that the digitizer is attached to.

Specs of dust under the screen unfortunately seem to be an LG issue anyway, doesn't necessarily say the digitizer/glass has been replaced.
I bought my G2X brand new from T-Mobile, opened the box myself. And there's a piece of dust under the "back" touch button, at the top of the arrow. Bugs me now and then, but at least it's not on the main screen.

Screen bleed

Does anyone have screen bleed issues? I'm having a tough time identifying if there are any. Can someone post pictures for reference?

kakatorres1999 said:
Does anyone have screen bleed issues? I'm having a tough time identifying if there are any. Can someone post pictures for reference?
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No I don't have any screen bleeding issue.
But if you aren't sure use an all blck wallpaper and if you see whitish tone near the edges your screen is bleeding.

BlurryXFace said:
No I don't have any screen bleeding issue.
But if you aren't sure use an all blck wallpaper and if you see whitish tone near the edges your screen is bleeding.
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Perhaps a white wallpaper would show any particular screen bleeding than black wallpaper.

I dont need to post pictures, there is rather noticeable bleeding all around the display when using dark wallpaper when brightness is set to more rhan 50% (indoor usage). Especially on top and bottom edge of the display.

1375965485501144093271341 said:
I dont need to post pictures, there is rather noticeable bleeding all around the display when using dark wallpaper when brightness is set to more rhan 50% (indoor usage). Especially on top and bottom edge of the display.
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You don't need to, sir/ma'am, but it'll help a lot if you did.

Sorry sir/ma'am, but i have nothing to take pictures with

1375965485501144093271341 said:
Sorry sir/ma'am, but i have nothing to take pictures with
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That's unfortunate sir/ma'am but I guess it can't be helped.

You are quite correct sir/ma'am, it is unfortunate. I am, however, sorry that i could not be of any help to you regarding this matter.

1375965485501144093271341 said:
You are quite correct sir/ma'am, it is unfortunate. I am, however, sorry that i could not be of any help to you regarding this matter.
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You need not apologize sir/ma'am, it's not your fault to begin with.

I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !

modit5 said:
I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !
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These are some pictures of this i don't know correct word "screen bleed,Screenburn"
And it's definitely not a scratch !!!!

modit5 said:
These are some pictures of this i don't know correct word "screen bleed,Screenburn"
And it's definitely not a scratch !!!!
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That's new to me and is quite strange to see. Doesn't look like screen bleed or burn though. Do get it checked at the service centre, and, if possible, enquire from them as to what caused it and keep us updated. Also, playing pubg shouldn't have such drastic effects on a device.

kakatorres1999 said:
That's new to me and is quite strange to see. Doesn't look like screen bleed or burn though. Do get it checked at the service centre, and, if possible, enquire from them as to what caused it and keep us updated. Also, playing pubg shouldn't have such drastic effects on a device.
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Yeah it's really strange!
I don't know if i will get replacement or what coz i bought this 20 days ago.
Let's see what happen.

I've had a similar issue on my old phone. Either you have been cleaning your screen too much (so much that you have "cleaned" away a part of the oleophobic coating) or you have been playing games too much (sliding your finger along the same part of the screen and your sweat dissolved the oleophobic coating little by little). Try placing a couple of water drops on that part of the screen and also on different part of the screen (where there is no "smudge" ). You'll see a difference in the water drop shape. As far as i know, there is no way to restore factory applied oleophobic coating to its original condition.

1375965485501144093271341 said:
I've had a similar issue on my old phone. Either you have been cleaning your screen too much (so much that you have "cleaned" away a part of the oleophobic coating) or you have been playing games too much (sliding your finger along the same part of the screen and your sweat dissolved the oleophobic coating little by little). Try placing a couple of water drops on that part of the screen and also on different part of the screen (where there is no "smudge" ). You'll see a difference in the water drop shape. As far as i know, there is no way to restore factory applied oleophobic coating to its original condition.
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I quite agree with you 2nd point of playing game that is pubg as I already mentioned and as you said "sliding your fingers along same part of the screen" Yes, this could be the reason as the joystick is on the left and it's always sliding there and as the device gets heated I get sweat on my thumb. But I have been playing pubg on my recent Note 5 Pro, I never got any sort of smudge. By the way it's not a cheap phone as it has best specs. But I did not expect this issue and yes I have cleaned with water but it's now permanent. I am little worried about the phone as I will go to the service center today to get replacement or whatever they will say. I will let you all know what will be the result.

Unfortunately, no oleophobic coating is perfect as it will wear off every device/surface over time. It depends on how one uses his/hers phone. I can only speculate that since RN5P and RN7P have different screen materials, the oleophobic coating will perform differently on each device. There are also other factors at play. I hope the service centre will give you a replacement unit, but this case scenario falls under "normal wear and tear" category which is, to my knowledge, not considered as a device defect. Anyway, there are some products out there that claim to restore/reapply the oleophobic coating of a screen, but i really doubt their efficacy. I guess you have nothing to loose if you wish to try some out, but even if they work, their efficacy will not be near as good as a factory applied coating. Good luck.

1375965485501144093271341 said:
Unfortunately, no oleophobic coating is perfect as it will wear off every device/surface over time. It depends on how one uses his/hers phone. I can only speculate that since RN5P and RN7P have different screen materials, the oleophobic coating will perform differently on each device. There are also other factors at play. I hope the service centre will give you a replacement unit, but this case scenario falls under "normal wear and tear" category which is, to my knowledge, not considered as a device defect. Anyway, there are some products out there that claim to restore/reapply the oleophobic coating of a screen, but i really doubt their efficacy. I guess you have nothing to loose if you wish to try some out, but even if they work, their efficacy will not be near as good as a factory applied coating. Good luck.
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Unfortunately, service center only said that this is the first time that this problem we have faced and said you can only get the new lcd panel inspite of replacing the device.
So now I have to replace the lcd panel and have to wait for 7-10 days with submitting my phone to the service center! Without submitting the device they will not replace the lcd which is sad.

modit5 said:
I am facing an issue that is I am getting a vertical line in the above center of the screen which is only seen when i turn off the screen. It isn't a scratch but it feels like the display is burned or something. I don't know why it is happening. I have cleaned the device but that is not getting rid of it. I am thinking to go to service centre to get a replacement or something. Btw i play pubg alot, maybe it is the reason. But this should not a good sign of every RN7Pro customer !
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Click to collapse
Playing PUBG a lot doesn't cause screen bleeding, lol. You might have physically damaged the phone consciously or not knowingly.

AbhiAbhiBisht said:
Playing PUBG a lot doesn't cause screen bleeding, lol. You might have physically damaged the phone consciously or not knowingly.
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I respect you answer!
But do you know that I have been using this device since 25 days, thereafter, my device had not felt even once.
Secondly, I use this device with cover that is provided in the mi store worth 349 which is very safe and good cover.
Fortunately, the device was all good when I opened the box and there was no spot, but I have noticed that spot after 15 to 20 days.
I thought that is is nothing just a smudge which can be cleared with a cloth but it doesn't get rid of it.
If I damaged the Device physically then a scratch must be there on the screen where there is a spot, so there is not even a single scratch. By the way if I have damaged it myself then I have to mention that thing in the thread, as I mentioned playing PUBG, because I had a doubt that when I play PUBG daily 3-4 hours the device is heated a lot above the center portion and the place where the spot is as same as the joystick of pubg which is used continuously ! Lastly I had no screen guard on the screen !

modit5 said:
I respect you answer!
But do you know that I have been using this device since 25 days, thereafter, my device had not felt even once.
Secondly, I use this device with cover that is provided in the mi store worth 349 which is very safe and good cover.
Fortunately, the device was all good when I opened the box and there was no spot, but I have noticed that spot after 15 to 20 days.
I thought that is is nothing just a smudge which can be cleared with a cloth but it doesn't get rid of it.
If I damaged the Device physically then a scratch must be there on the screen where there is a spot, so there is not even a single scratch. By the way if I have damaged it myself then I have to mention that thing in the thread, as I mentioned playing PUBG, because I had a doubt that when I play PUBG daily 3-4 hours the device is heated a lot above the center portion and the place where the spot is as same as the joystick of pubg which is used continuously ! Lastly I had no screen guard on the screen !
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Can you provide some photos so we can help you better