I've had the xperia z5 for one day now and the phone has been great, however when i'm watching twitch or YouTube the phone can freeze. In the case of twitch the app just crashes and I need to go to the homescreen, close the app and restart it. In the case of YouTube it just pauses. These freezes usually happen every 5 minutes or so and are very annoying. If i'm wearing my headphones I can hear a beep right before it freezes. The freezes also happen in other apps, but there they just feel like they is some lag, however in videos it is very noticeable. I've already uninstalled all possible apps, but the problems remains when watching youtube videos.
Does anyone have a solution to this problem or do i just have a defective unit?
mine seems fine. If people continue to not comment, I'd say defective, but make sure you try a factory reset first. Probably would be helpful if you listed your model. Mines an E6653.
Mine is also the E6653, where can i find how to factory reset it?
Mine is a 6653 -- I have had one strange freeze overnight in which the phone lost about 30% of its battery but it did not show up in battery statistics and the screen was black and not responding to the on/off button (even long presses) and it was also not charging in any way. I eventually pushed enough buttons and it restarted and the phone behaved normally. When I restarted it the relevant battery usage statistics were all missing. I can't wait for root as I'd like to see the logs.
Related
Did the OTA update for 5.0 lollipop yesterday. all the issues with the factory image flash have dissapeard. It all work great now, except one thing:
When my phone gets warm, the performance really goes down, except for some games. Animations get choppy etc. Remember , I said warm, not hot, and it occurred to me from just browsing facebook or chatting.
Any one ran into this problem aswell?
no one with the same problem? my friend seems to share the exact same issue
Kindda had the same issue after adb sideloading the OTA update to my N5. It was easily getting warm which caused constant lagging. Therefore it was closing my music player app while i was listening to music and surfing the web or FB, couldn't handle several apps at the same time and Google search app kept crashing from time to time. So i just went to the recovery mode and wiped cash. It took about 10 - 15 minutes, but when i turned the phone again everything worked fine. No lagging, no crashing. Everything is flying now, it's fast and smooth as never before. I don't now if it helps you, but i think you should give it a shot.
Define "warm".
I've had my Z3 for about two weeks now, and all of a sudden last night I noticed it constantly restarting itself (at least once every few minutes). Along with this, it no longer showed that I had anything in the Album or Walkman apps, and several home screen widgets were blank. A lot of other apps won't open, and there's a lot of lag overall. I tried connecting it to my computer, but the software said --it just restarted again while typing this -- that it could not connect. I noticed a couple of days ago that the screen showed nothing but static for a second, an issue I've seen around these forums but brushed off since it only happened once. Has anyone else had this happen? What do I do? My phone is basically unusable at the moment and I intend to keep the power off to keep it from constantly restarting. Thanks for your help.
Factory reset it if it still has issues, then exchange it.
Just a statement / is this just me.
First crash was this morning. Was playing music on my headphones, always-on screen was being displayed. Music continued to play but none of the buttons did anything and the clock was stuck. I had to hard reboot by holding down the vol down, home, and power buttons.
Second crash was tonight. Watching Youtube video, audio went into a continuous tone, and after 10 seconds the phone rebooted itself.
My S6 never crashed like this requiring a hard reboot. Hell even going through S3, S4, andS5 I never had a crash. Is Marshmallow just shaky?
I've had my phone for almost 10 days and haven't experienced anything like that. Try a factory reset? Maybe there is an app you downloaded that hasn't been updated for MM.
I've had mine for almost a week now and haven't encountered this at all
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
dr/owned said:
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
Click to expand...
Click to collapse
This is what I experienced few days back with Nova Launcher( https://www.youtube.com/watch?v=r1UChZaaw58 ), it was the the culprit. Turning accessibility OFF fixed it!
Boot into safe mode and observe if you encounter it again.
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
My s7 rebooted while loading fifa 16 ?
rishab_s said:
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
Click to expand...
Click to collapse
My S7 came even without Samsung Music Player. I had to manually install it. I think we have the ones with the least bloat available.
I have the latest firmware on my S7 (exynos) and once every while the system freezes and then the phone reboots.
I don't know what's wrong with it.
Funny thing is my S5 with cm13 is WAY more stable than the S7...
Gesendet von meinem SM-G930F mit Tapatalk
I have tried few times in my previous S7. I guess it is the compatibility of app
My SD S7 does that when using the iheartRadio app - quite annoying
I'm on my second s7, the first would freeze and reboot regularly. Some folks here said they believed it was a software issue. I ended up exchanging it for a new one and haven't have had a single freeze or reboot since.
I Have it occasionally hoping an update fixes it
I have had mine for more than a week and so far no issues at all
Sent from my SM-G930F using Tapatalk
having the same extremely annoying problem on my g930fd (DUAL sim) nougat
several times even had a black screen with nothing responding anymore so I had to wait to drain the battery completely so the device could reboot
resetted, hardresetted, re-flashed, re-rooted numerous times ... with no sollution
NOW (april 1st) just had a new update from samsung GF930FXXU1DQB7/G930FOLBDQB8/G930FXXU1DQB1
anybody else experience with this last update ?
I'm having the same problem and wrote about it on a Reddit page where a number of other people are having the problem with their S7's also: https://www.reddit.com/r/GalaxyS7/comments/5xx705/after_nougat_s7_keeps_getting_unresponsive/
No solution so far
I wrote:
"I also have this problem with S7 on Nougat which started about 3 weeks ago. It seems to be getting worse.
A couple of times where I've ignored it the S7 got so hot I actually thought about keeping it away from my person. I can always force restart it by Power+Volume. Mostly I can wake it up by pressing the power button and the screen will light up after about 10 seconds of waiting, but nothing responds.
Once I had it happen while using the device. When this happened, I noticed that swiping down the notification bar sped everything up temporarily. If the notification bar was hidden the current application would be laggy. If I swiped down the notification bar partially the application would render quickly as normal.
I've also found that Google Maps and Spotify are the two main apps when this happens, but a common link for me is that either one will be connected to bluetooth in the car or bluetooth headphones. I don't think it's ever frozen without bluetooth being connected, but that could just be coincidence.
A strange thing is that Spotify stays playing songs and responding remotely when the S7 has frozen. If I have Spotify open on my laptop controlling music on the S7, I can still skip forward/pause/play etc for ages, although the songs start skipping audio after 10mins or so before stopping completely. It's like the System UI is the problem on the S7, and the app itself is still responding?
I'm wondering about doing a full reset but I'm dreading the several hours of setting everything back up, without knowing if it will solve the problem.
I use Lightflow and I'm going to try uninstall that for a week and see if I still get the freezing, simply because it is the only app that is continuously running on my phone in the notification drawer."
Re above, I did a factory reset as advised by Samsung support and the problem has gone away.
no solution, not alone
meanwhile I have tried several things
factory reset, swipe, root, no root
I noticed that the problem starts to appear when more and more memory is being used ...
no update from anybody else ?
meanwhile I read on the net this problem is not exceptional anymore, more and more people having this problem ...
Just posting to say it's been two weeks in total since i did the factory reset and I haven't seen the problem happen once since. Thankfully.
Could anyone tell me why Samsung released this device with this horrible bug? Second day after purchasing the phone, stock apps still on it, I'm watching a YouTube video and my phone just freezes. I can hear a messenger call ringing in the background but my phone is completely unresponsive. It does it while playing games, browsing the web, even while checking my phone settings and apps. Is there any fix for this other than twiddle my thumbs and hope for an update. That or purchase another phone, which isnt feasible at this moment due to budget constraints. With a phone this buggy, samsung should have allowed an exchange program. I would be willing to go back to the sky pro or earlier, just so I don't have to wait for my phone to reset itself every time it freezes.