Could anyone tell me why Samsung released this device with this horrible bug? Second day after purchasing the phone, stock apps still on it, I'm watching a YouTube video and my phone just freezes. I can hear a messenger call ringing in the background but my phone is completely unresponsive. It does it while playing games, browsing the web, even while checking my phone settings and apps. Is there any fix for this other than twiddle my thumbs and hope for an update. That or purchase another phone, which isnt feasible at this moment due to budget constraints. With a phone this buggy, samsung should have allowed an exchange program. I would be willing to go back to the sky pro or earlier, just so I don't have to wait for my phone to reset itself every time it freezes.
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I did a quick search and didn't seem to find anything for 'crash'.
I've had my phone since the July 5th release date in Canada and since then it's probably crashed 6-7 times.
I can never tell what's crashing it (each time felt different).
once i specifically started noting what crashed it, one was in the middle of writing an email in the Gmail app when I hit backspace. Surely the Gmail app that came loaded with the phone isn't crashing it?
Another time I was just exiting an app via the back button and the screen turned black.
The other few times I don't recall.
Is anyone else experincing this? Is there any type of debugger or crash log for the phone? If no one else is experiencing this, it stands to reason one or two of my apps are crashing the thing.
I've got the Bell Sensation, too, and I'd have to say it's crashed about the same amount of times. Each time, I send the report to HTC. The app is called "Tell HTC", it comes up automatically in the notification bar.
One time it was the camera app that I was in when it restarted, another time I was viewing the calendar app. It's a phone that's only a few weeks old. Hopefully after the first OTA or two, the phone will be less buggy.
I came from a Motorola Atrix, and even after the updates, it would still periodically restart/crash. Boo.
This doesn't really help you, but just wanted to let you know it's not just your phone!
My phone has only the camera & screen issue, when battery is to low and I am capturing my sensation restarts. also sometimes I have some lines on screen. but my phone never crashed yet, I have it since 25 June...
Seems like it's mostly the T-Mobile and Bell variants that have the most issues.
Since the mango update there is a small change slightly irritating me.
Everytime when I push the power butten when in sleepmode the lockscreen shows.
But since mango it takes about 1 second to show the information like date, texts, mails etc..
Does anybody has the same problem and knows how to fix it?
I hate it also i dont think you can fix it
same situation on my mozart, it's unfortunate but maybe it'll get fixed
the thing goes away if there's song active in mini player. so, go and play a song, stop it, turn off the screen and then turn it on again. there will be no more lag in displaying clock and callendar.
the lag will come back if you go and play a video. the song will go away from the mini player, and lag will be present till the next time you play a song.
negruj said:
Since the mango update there is a small change slightly irritating me.
Everytime when I push the power butten when in sleepmode the lockscreen shows.
But since mango it takes about 1 second to show the information like date, texts, mails etc..
Does anybody has the same problem and knows how to fix it?
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Click to collapse
That one second must be killing you
For me it's not a big deal. I guess this might be battery saving feature so phone doesn't have to sync all the time while it's off.
I had this problem and it ended up going away on its own after a few days.
I have a focus
I had this issue during the beta, however it was fixed in final release. Not sure what to tell ya.
I assume it takes about a second to gather the data, but I haven't suffered that delay either. It probably depends on how much email and contacts and other data that you may have.
phobius87 said:
the thing goes away if there's song active in mini player. so, go and play a song, stop it, turn off the screen and then turn it on again. there will be no more lag in displaying clock and callendar.
the lag will come back if you go and play a video. the song will go away from the mini player, and lag will be present till the next time you play a song.
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Click to collapse
I can confirm this. I did a few tests this afternoon. Youtube videos do not appear to invoke the bug, but videos played in the music/video app doe result in the delay.
I created an account on xda just to tell phobius87 what an outstanding individual he/she is. Treat yourself to a milkshake Phobius, or, if you're lactose intolerant and of legal age...enjoy a smooth refreshing alcoholic beverage.
Hi
I updated my Nexus 5 to Lollipop via the autoupdater and while I initially disliked the look and how really counterintuitive everything suddenly was, it has now become practically unusable.
For starters, apps crash all the time. Simply using Chrome or UC browser results in a crash back to "desktop" every few seconds and when the browser is reopened it is back to the main page having lost any tabs etc.
This also happens with other apps such as the music player which closes and when reopened my audiobook is reset back a random amount.
When this crash happens, I find myself on the main page of the phone but it is totally blank for a few seconds until it jerks right, then left and some app icons appear and then freezes a few more and the rest appear, as if it has reset.
I have today discovered this 'crash' happens even when the phone is locked now as my wife tried to call me and got VMail so sent a few texts which I didn't get til I unlocked my phone and experienced the same blank screen and slow reappearance of apps and finally a missed call and 3 texts.
All in all my phone is pretty useless now. Any apps I run inevitably crash and unless my phone is unlocked I cannot receive calls or emails/texts.
Any ideas or plans for this shambles to be fixed?
Thanks
Easy to fix - wipe it and flash a factory image...
I've had the xperia z5 for one day now and the phone has been great, however when i'm watching twitch or YouTube the phone can freeze. In the case of twitch the app just crashes and I need to go to the homescreen, close the app and restart it. In the case of YouTube it just pauses. These freezes usually happen every 5 minutes or so and are very annoying. If i'm wearing my headphones I can hear a beep right before it freezes. The freezes also happen in other apps, but there they just feel like they is some lag, however in videos it is very noticeable. I've already uninstalled all possible apps, but the problems remains when watching youtube videos.
Does anyone have a solution to this problem or do i just have a defective unit?
mine seems fine. If people continue to not comment, I'd say defective, but make sure you try a factory reset first. Probably would be helpful if you listed your model. Mines an E6653.
Mine is also the E6653, where can i find how to factory reset it?
Mine is a 6653 -- I have had one strange freeze overnight in which the phone lost about 30% of its battery but it did not show up in battery statistics and the screen was black and not responding to the on/off button (even long presses) and it was also not charging in any way. I eventually pushed enough buttons and it restarted and the phone behaved normally. When I restarted it the relevant battery usage statistics were all missing. I can't wait for root as I'd like to see the logs.
Just a statement / is this just me.
First crash was this morning. Was playing music on my headphones, always-on screen was being displayed. Music continued to play but none of the buttons did anything and the clock was stuck. I had to hard reboot by holding down the vol down, home, and power buttons.
Second crash was tonight. Watching Youtube video, audio went into a continuous tone, and after 10 seconds the phone rebooted itself.
My S6 never crashed like this requiring a hard reboot. Hell even going through S3, S4, andS5 I never had a crash. Is Marshmallow just shaky?
I've had my phone for almost 10 days and haven't experienced anything like that. Try a factory reset? Maybe there is an app you downloaded that hasn't been updated for MM.
I've had mine for almost a week now and haven't encountered this at all
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
dr/owned said:
Still crashes 2-3 times per day, every day. despite my best efforts to disable apps to try to figure out what the problem is. I'm going to try a factory reset + restore. If that doesn't work, it's going back to Verizon or Samsung as defective. I'm guessing either the cloud restore + Smart Switch running in parallel screwed something up, or the hardware itself is physically defective.
It's incredibly disappointing. OS should never be this unreliable regardless of the apps being run on it.
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This is what I experienced few days back with Nova Launcher( https://www.youtube.com/watch?v=r1UChZaaw58 ), it was the the culprit. Turning accessibility OFF fixed it!
Boot into safe mode and observe if you encounter it again.
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
My s7 rebooted while loading fifa 16 ?
rishab_s said:
I had the same problem with my s7 while playing music through Samsung player It froze on AOD . Hard Rebooted it , removed the Samsung music player
This fixed the problem for me
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My S7 came even without Samsung Music Player. I had to manually install it. I think we have the ones with the least bloat available.