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XDA2 Dproblems, and a lousy response from O2

in the 12 months I have had the XDA2 i have never had a problem unitl the last couple of weeks. Firstly the sound and microphone went, just after the o2 contract expired and now the XDA2 will lock up, i have tried the soft reset and nothing happens beyound the boot screen showing the Rom version. I try a hard reset and most of the time it just locks up at the opening screen,. On the occassions when it has restored, the 02 software is missing. Can anyone give me advice on what it may be or where i can get it repaired.
I currently dont have much faith in 02 since for warranty purposes on their xda2 website under faq's no3. It states "In europe XDA2's have 24 month warranty and according to O2, the Uk is not part of Europe and the xda2 has a 12month warranty.

the uk is not part of europe yeah right take legal advice and let know you may go to the press they hate bad pr mine was just replaced ad the serial port had broken when i bought it i took insurance out with o2 and I sent the handset only back and got a new full pack.
though i do agree there customer service is crap (sorry mods) to say the least i set the fax program up and it took 2 weeks for them to sort a number out and noone in data support knew how the fax software worked or wheather it would autoconnect it wont.
as for the lack of instore knowledge they seam to bring things out then train the staff about 3 months later youd think one person would be a senior trainer and yes i only use the xda for data

[Q] Samsung Galaxy S2 rebooting and Frozen issue Model: GT-I9100

Hello there
I have purchased Samsung galaxy s2 #1 cell phone last night for my mother as
birthday gift .It has 2.3 gingerbread as soon as i turned it on after every 10 mins
its rebooting if i play youtube -reboot , i tried to charge it reboot, skype or video call reboot and some times FROZEN i have to remove battery bring back life in it extremely annoyed!! i spent 570EUR on it and this what i received i have 3 days return policy so i can throw it back on that shop get new one but plz tell me is it:
OS(android) related problem
Hardware problem
KE:ke2
i am worried what if replacement phone is also like this
is it a android bug ,samsung bug ?
Plz help i am really confused and i dont want to visit that shop everyday

ijq5 said:
Hello there
I have purchased Samsung galaxy s2 #1 cell phone last night for my mother as
birthday gift .It has 2.3 gingerbread as soon as i turned it on after every 10 mins
its rebooting if i play youtube -reboot , i tried to charge it reboot, skype or video call reboot and some times FROZEN i have to remove battery bring back life in it extremely annoyed!! i spent 570EUR on it and this what i received i have 3 days return policy so i can throw it back on that shop get new one but plz tell me is it:
OS(android) related problem
Hardware problem
KE:ke2
i am worried what if replacement phone is also like this
is it a android bug ,samsung bug ?
Plz help i am really confused and i dont want to visit that shop everyday
Click to expand...
Click to collapse
Hi there, as an owner of a Galaxy S2 i can confirm i dont have any such issues, in the Galaxy S2 specific forum it is very rare to have a faulty phone, i would suggest it is definitely an issue with that specific phone you have. the S2 is the best phone out at the moment, would suggest having it exchanged for a replacement because that is definitely a problem with either the phones hardware or how android is working on your phone.

my hard luck samsung said motherboard is faulty but they said they will replace it or refund it lets see :S even after spending 570EUR u have to suffer as customer

HTC Repair Service

I always want to know how are HTC's service in other country.
As a Taiwanese I know service in my country is very important for
any minor or major company to be able to survive in Taiwanese market.
Few days ago I have drop my HTC onto the floor and the screen was damage (Still
working but there were black dot on the screen) and I have phone HTC and they
arrange someone to pick it up from me and that same day in the afternoon the
Service center phone me and told me the screen was damage due to dropping the
phone onto the floor (At this point I was thinking them going to charge me for
replacing the screen and I was ready to accept any fees which them offer me)
and once them have explain the problem them told me the phone will be fix and
delivery to me the next day and I should expect the phone to arrive before afternoon. I was wondering when will them told me about the price for fixing the screen and they seems like not bother mentioned it so I ask the caller. Their respond was it's ok, we not going to charge you anything as long as you are happy about our product and service and that is the most important part. After I hang up the phone I still not sure is this true or not.
At that moment after the phone arrive. I believe what the repair center told me and kept on thinking of all those year living in South Africa. Never have any company who act so fast and fix the problem so quick with out charging you anything.
So I just want to know how many people also find their service good and how many people think it's rubbish and also from which country as well.

i had to wait for my device for 4 weeks, also a screen replacement...hmm

The camera on my Desire died so I ended up having to send it to HTC.
I had it back within 2 weeks, which was pretty fast I thought.

Had the dreaded random reboot on my Desire. Sent it to the repair centre in UK. Returned within 7 days with a new Mobo. Excellent service.

Much faster to do yourself easy replacement.
denatwork said:
i had to wait for my device for 4 weeks, also a screen replacement...hmm
Click to expand...
Click to collapse

i had my device for screen replacement done by 2 week in Singapore..

Very upset today

Hello fellow members,
Today am very upset with the issue I had with my Samsung Galaxy SL Gt-i9003.
I purchased this phone 4 months ago(my first android phone) with a happy heart. I got it for 17500 rupees, which I was saving for the past 6 months.
Today after getting up I switched on my phone and used it for a couple of minutes and kept it down. After sometime when I wanted to use it again, I found that the screen is blank and the touch buttons have lightened up. I pushed the power button for a few seconds and the phone restarted. But, it was not able to start properly and kept restarting again and again. I pulled out the battery and again started it and found that the phone cannot get past the SAMSUNG GALAXY SL logo. I then took out the battery again and started it in recovery mode. Nothing happend, only the android logo showed and no options. I rushed to the nearest service center and they also did the same thing like me, turned the phone into recovery mode. They said the motherboard is faulty and it will be changed.
I am very unhappy with the product as I started facing small issues when the phone was 1 week old. Like automatic switching off, battery overheat, frequent discharging. But after updating the version to Gingerbread, these issues were resolved.
I will never buy a Samsung product in future and if there is a need then I'll purchase the phone with a written consent from the company.

LOOK on the bright side! The company is replacing the motherboard free!! Its a electronic device dude, afterall! Anything can go wrong. Be kewl & feel delighted that ur issue is being sorted out by the concerned ppl! I've had some bad moments with Nokia & other Samsung devices & even iPhone
☞★sent from drajax's Galaxy SL!!! *♂ツ

Thanks man
Thanks man .. looking forward to sell the phone ..
searching for a good offer ..
The customer representative said the phone will be okay till Saturday, so I have 5 days to decide.

Man i got my motherboard replaced three times till now. Problem started after 6 months and within next 2 months i am going to sell it for sure. Because after warranty i'm damn sure that phone is going to make a hole in my pocket

Sue the company
Bro, you can file a complaint against the company in consumer court.
I am not sure about the eligibility, but I know that if the company is fails to repair/replace the product then you can surely sue it.
You can also file a bigger claim than cost of the product.

Motherboard replaced
I had the same Problem few days back, my phone is 5 months Old, suddenly the phone started restarting itself, i took it to Service Center , they told only replacing the Mother Board can fix the Problem... is this common for this Model ????

mine is 4 months old: started today rebooting itself... what the hell!!! a 300 euros phone should last a bit more than 4 ****ing months... i've being using a mistubishi m342i since 2003 and it's still working perfectly (apart from some errors given by battery charger) and a ****ing 20 euros nokia since 2008 that works and looks as if it was new...
why should i buy samsung again?
tomorrow I'm gonna have it checked by service, if they'll replace the motherboard i'm gonna sell my i9003 (does someone want to buy it? it looks like new) and think about something more resistant (suggestions?).

gio91ber said:
mine is 4 months old: started today rebooting itself... what the hell!!! a 300 euros phone should last a bit more than 4 ****ing months... i've being using a mistubishi m342i since 2003 and it's still working perfectly (apart from some errors given by battery charger) and a ****ing 20 euros nokia since 2008 that works and looks as if it was new...
why should i buy samsung again?
tomorrow I'm gonna have it checked by service, if they'll replace the motherboard i'm gonna sell my i9003 (does someone want to buy it? it looks like new) and think about something more resistant (suggestions?).
Click to expand...
Click to collapse
Nokia 1100 .. just kidding.. wanna relieve tension building here i have my phone for 9 months but doesn't have the random reboot problem (the i9003 of course not my current sgs2 )
Sent from my GT-I9100 using xda premium

I think there are many issues with samsung, which are inherent with some specific phones.
Like the Galaxy Ace has the Sleep of Death problem. Just search youtube and you will find it.
I don't know what Samsung is doing. First sell phones with defects then keep changing the parts. Thats not the way of doing business.

give a review on samsung site
gio91ber said:
mine is 4 months old: started today rebooting itself... what the hell!!! a 300 euros phone should last a bit more than 4 ****ing months... i've being using a mistubishi m342i since 2003 and it's still working perfectly (apart from some errors given by battery charger) and a ****ing 20 euros nokia since 2008 that works and looks as if it was new...
why should i buy samsung again?
tomorrow I'm gonna have it checked by service, if they'll replace the motherboard i'm gonna sell my i9003 (does someone want to buy it? it looks like new) and think about something more resistant (suggestions?).
Click to expand...
Click to collapse
Guys, I think there are many users with the same motherboard problem in i9003. Lets just give a review on the samsung site and inform other buyers.
I have already give a good review on samsung.co.in

Samsung tries to trick
Yesterday I got a call from the customer service center to come and pick the phone today because they have received a new motherboard. Today noon they called and said they have installed the new motherboard and are unable to revive the phone. They say please come tomorrow because we have one more part to change. They think that it will work.
I said to replace the phone and if you don't replace you will regret your decision because if you succeed in reviving the phone, the phone will again give problem after 1 or 2 months and then I won't come to you. I will head straight to the consumer court and sue your ass.

As drajax said, Electronics devices does give such problems and i hope it will work once the motherboard get fixed. And dont forget, for few phones when the users got their motherboard replaced - they got 16GB internal memory from Samsung and i remember those days ppl were trying to brick their phone purposefully to get 16GB storage...

rockyseenu said:
As drajax said, Electronics devices does give such problems and i hope it will work once the motherboard get fixed. And dont forget, for few phones when the users got their motherboard replaced - they got 16GB internal memory from Samsung and i remember those days ppl were trying to brick their phone purposefully to get 16GB storage...
Click to expand...
Click to collapse
You are right .. but today I got a call from samsung and they say after changing the motherboard the phone's issue cannot be resolved. They say there is one more part they will change and then check.
I think they are just trying to save themselves from replacing the phone.

I have got my i9003 back from samsung care centre with changed motherboard and it works well

Lucky fellow
kkrraazzyy said:
I have got my i9003 back from samsung care centre with changed motherboard and it works well
Click to expand...
Click to collapse
You have a great fortune then. Samsung is unable to resolve my issue by replacing the motherboard. They are executing experiments on my phone by changing the parts one by one.
They will have to replace the phone in end.
I don't understand why they use such sub-standard quality parts. I have not rooted my phone ever, and its screwed.

varun5833 said:
You are right .. but today I got a call from samsung and they say after changing the motherboard the phone's issue cannot be resolved. They say there is one more part they will change and then check.
I think they are just trying to save themselves from replacing the phone.
Click to expand...
Click to collapse
they will try every possible way not to replace the phone. they say silly reasons regarding it because if they couldnt repair the phone it will be a black mark to that particular service center. if they replace the phone it will be a huge giant black mark to them... so they will try not to replace the phone. similar problem happened to me also i called the customer support and complained about the service center and also mailed them regarding the complaint. within two weeks i got the phone replaced...

sirilpta said:
they will try every possible way not to replace the phone. they say silly reasons regarding it because if they couldnt repair the phone it will be a black mark to that particular service center. if they replace the phone it will be a huge giant black mark to them... so they will try not to replace the phone. similar problem happened to me also i called the customer support and complained about the service center and also mailed them regarding the complaint. within two weeks i got the phone replaced...
Click to expand...
Click to collapse
I have received the phone and its working till now.
I photocopied the job sheet to keep it with me and also on their copy I wrote that '' the representative has assured me that if the problem persists again the phone will be replaced '' .. They were blank after seeing my comments ..
Bro if I again face this problem what should I do?

Great news
Hey guys .. good news
After receiving the product from samsung, I found that they have upgraded my internal sd card from 2 gb to 12 gb and the phone memory is same i.e. 2gb
So that means I have been upgraded from 4 gb to 14 gb ...
But, still I hate Samsung..

varun5833 said:
Hey guys .. good news
After receiving the product from samsung, I found that they have upgraded my internal sd card from 2 gb to 12 gb and the phone memory is same i.e. 2gb
So that means I have been upgraded from 4 gb to 14 gb ...
But, still I hate Samsung..
Click to expand...
Click to collapse
and u are still upset ???

vishal24387 said:
and u are still upset ???
Click to expand...
Click to collapse
yes bro am still upset and wanna sell my phone ..
i hate repaired products
and i hate samsung

Motherboard replacement

Hi guys! Do you know where I can buy motherboard to replace the one I have in my z5 dual? It got water damaged and I sent it to the repair shop and their asking me to pay almost the same amount I paid it brand new. (Is replacing the motherboard that expensive? I'll not continue if it is...) So I'm going to try fix it myself or let someone who knows better do it while I'll buy the parts. I hope someone can help me. Thanks!

Contact me on WhatsApp +919098683893 I think I may be able to help you

Amanansari said:
Contact me on WhatsApp +919098683893 I think I may be able to help you
Click to expand...
Click to collapse
Do you have other one dual sim unlocked

Amanansari said:
Contact me on WhatsApp +919098683893 I think I may be able to help you
Click to expand...
Click to collapse
Where are u from

rajdeep312 said:
Where are u from
Click to expand...
Click to collapse
India ??

Amanansari said:
India
Click to expand...
Click to collapse
I know india because of +91
But i want to know city or something

hey man, apparently my motherboard needs a replacement. I sent my Z5 E6653 to SONY but they didnt repair it due to "bend" on frame. I then sent it to a different service, they found that the Baseband IC and Antenna needs replacements, I paid the additional payment but they couldn't repair as the motherboard is broke apparently .
Did you sort your issue out? where did you get a new motherboard/was it worth it?

Bro will u help me out as my display ic gone n de said whole motherboard hv 2 change
---------- Post added at 07:51 AM ---------- Previous post was at 07:50 AM ----------
M from mumbai

hi,
is there any problem with replacing the motherboard, such as the fingerprint sensor is somehow tied to the original motherboard? i'm thinking about buying a z5 with broken display on ebay and using that motherboard. thanks for any help!

Hey mate, i have the same problem, my xperia Z4 got water damaged only sony logo appears and it vibrates three times and restarts, did this same thing happened with you? Did you get the motherboard replaced?

Who ever is thinking that their motherboard is not functioning, you have to try at mobile repair shops.
Sony service center people tell you to change everything but they are wrong.
My Z5 is water damaged and Sony India wanted me to pay 25000 Indian Rupees (convert it).
I've taken my phone to mobile repair shop(Delhi) and paid 5000 rupees for repairs including screen replacement.
Ofcourse screen is not genuine but mobile is working 100%. Fingerprint etc....
If your phone is even vibrating without anything on display, it is not motherboard fault. Get your screen replaced. It will do.

sony z5 replacement
hye guys, im searching someone who can sell any z5's motherboard in low prices

, apparently my motherboard needs a replacement. I sent my Z5 E6653 to SONY but they
hey man, apparently my motherboard needs a replacement. I sent my Z5 E6653 to SONY but they didnt repair it due to "bend" on frame. I then sent it to a different service, they found that the Baseband IC and Antenna needs replacements, I paid the additional payment but they couldn't repair as the motherboard is broke apparently .
Did you sort your issue out? where did you get a new motherboard/was it worth it?[/QUOTE]

ı was too obsesed with waterprofnes of phone 1 time ı was showoffing to my friend first the headphone jack then sim slot coruppted
then ı give it to varranty with no cost it took 3 days then ı got phone back paper says motherboard / charge slot/ heaphone jack replaced
ım so satisfied with sony waranty ım even thinking about sending phone again before warranty expires to relace 6633 with single version due to charging speed

Motherboard for Sony Xperia Z 5 Premium Dual Model E 6883
Amanansari said:
India
Click to expand...
Click to collapse
Cam you help me in buying motherboard for Sony Xperia Z 5 Premium Dual Model Z 6883. There is heating issue.
Thanks
Pulin Shah

Hello Guys. I too have a Sony Xperia Z5 E6653 Single sim version. I accidentally dropped my phone into water and then the screen started behaving strange. After switching off the phone to avoid damage and turned it ON after couple of days now I found my screen dead. When I touch the fingerprint sensor the phone vibrates, when I press the camera button the LED turns ON and I can hear the click sound. I couldn't put the phone in rice as I was traveling. Giving the phone to service center the technician said that the display IC is gone and he cant do anything. I took the phone to local repair shop and guy told me that display is gone and he can try replacing the display, but still not working. Is there any store in India - Mumbai where the chip level repairs are done, any hopes in resurrecting the phone?