Hey guys,
I've been using a Samsung Galaxy S6 for almost 3 months now. However, I've noticed there is now a black smudge showing up on pictures taken through the rear facing camera. It shows up in videos and third party apps like snapchat. It's very annoying and I was wondering what should I do. I don't have insurance on the device so replacing it isn't an optimal solution. Is there any ways I can fix this without having to replace the whole device?
Thanks!
Only if it's dirt on the lens, otherwise it's the warranty replacement route
Sent from my SM-G925F using Tapatalk
Okay, thank you very much
Hey what did you end up doing? My s6 has started doing it and I've had it probably about 3 months now too.
It actually went away and no longer was an issue. At least I haven't noticed it anymore. However, I have had focusing problems with my gs6 now. But that's another story
Related
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
I wouldn't advise you to open the device up yourself.. You will surely loose warranty if you mess up.
If you think it's a hardware issue then Flash the factory images from Google to return to stock
, reset the tamper flag, lock the bootloader and send it in..
Sent from my Nexus 5 using Tapatalk
alxg49 said:
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
Click to expand...
Click to collapse
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Win$t said:
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Click to expand...
Click to collapse
I tried the tapping trick too - did not work for me either
I'm still contemplating over the idea of reverting to stock, locking the bootloader and sending in my faulty unit. It would probably take a couple of weeks and I don't want to part ways with my N5 for so long. But living with that nasty blemish on my camera is equally frustrating
I'm going to try this.
https://www.youtube.com/watch?v=vioySXQv5Gs&index=141&list=WL
I had this issue a few months back; the image you posted looks identical to the issue I had.
Google covered it under warranty and sent me a new device. They asked me to do a full factory reset to confirm it wasn't software related. The process was pretty smooth: if they do send you a new device, you just send your N5 back once it comes so you're not stuck without a phone for a while or anything. They do put a hold on your credit card for the price of the phone until they get your phone, though.
I had it rooted and everything prior to sending it in, but I unrooted/reset the tamper flag before sending it in (and did a factory reset obviously).
I have the same problem but with Nexus 5x. Not 100% sure was the dark spot in the middle at the beginning or not. Now the device is about a week old.
Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
So I bought a Samsung Galaxy S6 Edge on the 3rd of August. Took it home, set it up, and just out of curiosity, compared it with another Galaxy S6 and Galaxy S6 Edge in the family. To my utter shock, I found out that the front facing camera on the newly purchased Edge was not as good as the one on the older ones. It was foggy and a lot whitish. The skin tones were coming out different and the colors looked washed out too. And in a relatively dark room, I felt the new Edge didn't let as much light in as the older ones did. I immediately reported it to the service centre and after a lot of speculations and contemplations and prejudice, it was finally replaced. I got a DOA Certificate issued. I took it to the dealer I got the S6 Edge from and this time decided to go for a Galaxy S6. I set it up, got it updated from the service centre to Android 5.1.1. So now, I have this newly purchased Galaxy S6 and the older Galaxy S6 and S6 Edge in the family. I again compared mine with the other two, this time with a bit of apprehension rather than curiosity. Needless to say and shockingly enough, this Galaxy S6 is pretty much like the S6 Edge I got replaced. The Images look darker, skin tone doesn't look fresh, feels like it's not allowing as much light in as it should. Let me mention the fact that the older S6 Edge and S6 have absolutely same front facing cameras. Not even a thin line difference there.
There are conditions where (especially outdoors during daytime) the three front facing cameras perform almost the same. It is when you come indoors that the new S6's camera takes a beating. I don't know what the reason is. All three of them boot the same Android 5.1.1. The Display settings are the same (there's no question of it as I clicked images and put them on my Laptop to compare) and so are the Camera settings. I even reset the new S6 to no avail.
Does anyone have any suggestions as to why the two back-to-back Phones had a problem, if at all it is a problem that is! Or is it that Sammy has started optimizing their front facing cams differently? The S6 Edge was manufactured in May 2015 whereas the replacement S6 got was manufactured in March 2015. No connection whatsoever there. And yes, the display tone on the S6 Edge is slightly warmer. The older S6 has a different display and the newer one is yet again in its own territory.
Will really appreciate any help from any one.
Should I report this to the service centre? Or are there any solutions?
The battery life is ridiculous too, especially after I got it updated to Android 5.1.1.
Thanks again.
Kind regards.
ameyabhagwat said:
Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
Click to expand...
Click to collapse
Questions and troubleshooting issues aren't to be posted in the General section, but here:
http://forum.xda-developers.com/galaxy-s6/help
The mods will move it shortly. Good luck troubleshooting your problem.
Older Galaxy S6s had a different camera module, they used a Sony module.
Newer Galaxy S6 uses a Samsung module.
A lot of people prefer the older Sony cameras.
Sent from my SM-G920I using XDA Premium HD app
Obagleyfreer said:
Older Galaxy S6s had a different camera module, they used a Sony module.
Newer Galaxy S6 uses a Samsung module.
A lot of people prefer the older Sony cameras.
Sent from my SM-G920I using XDA Premium HD app
Click to expand...
Click to collapse
I think he is talking about the front camera. Its the rear facing camera that has got two modules, The Sony IMX and the Samsung ISOCELL. Regarding the front camera, we still dont have proper information as to which is which.
Hello friends!! I am new here and going through a serious issue which has not been seen before in Samsung Galaxy S6.
Samsung S6's front screen at the right corner besides the front camera is not properly intact..if you press lightly you'll observe that it is loose and moving... guys i have changed 3 phones from service centre and all are having same issue... even the demo phone at Samsung Showroom is also having same issue... i think it is the manufacturing defect in the phone and all Samsung Galaxy S6 are having same issue... though the phone is working absolutely fine and smooth... I just want to confirm whether you are also having same issue with your phone or not....thanks in advance...!!!
No I have no trouble with screen at all
Ya it moves about 1-2mil. Never noticed that before thanks
Friends please confirm your Samsung S6's screen is having the same issue or not...so that the matter may be brought into the notice of Samsung..!!! Thanks in advance..!!!
Picture plz.
Sent from my SM-G920F using XDA Free mobile app
I just bought the S7, and I noticed that the front camera is just bad.
It looks like the focus is off. it's so bad that it's even worst than my old S4 front camera.
here are examples:
imgur.com/a/bUcq2
the S4 are the left ones, and S7 are the right ones. at the S4, you can see each individual hair (on the eyebrows or the beard), but at the S7 everything is just blurry.
is my device defective, or it's just how the front camera functions on the S7?
I have seen many people reporting this issue, so I really wonder if returning the device and getting another one will do any good.
''so I really wonder if returning the device and getting another one will do any good.''
It won't
NeoDJW said:
''so I really wonder if returning the device and getting another one will do any good.''
It won't
Click to expand...
Click to collapse
well...
I just don't get how this issue doesn't get more buzz. I mean, other people don't notice, or just don't care enough of selfies?
Also, I'm pretty sure there won't be any software fix for that - 6 months have passed since release.
So basically I bought a costly flagship phone with only rear camera- cuz the front camera is simply embarrassing, I cant use it.
There is a thread here on xda about this problem, but no one came up with a solution. Some said that models made in Vietnam (such as mine) have a bigger focus issues than those made in Korea. The problem is that focus on the front cam is set to infinity, so it doesn't focus close objects correctly. Some people went to samsung and got 3-4 new devices and all were having the same issue.
I think that it COULD be fixed with an software update, because I found people talking about it on various forums. But until that happens (I hope), try holding it 30-40cm away and it will be decent. Turn off beauty face aswell.
Hi
I got my phone on the early release date and it's been great until this morning when my camera has started to play up. The image quality has gone all blury and won't focus unless it's about 2 inches from the screen ? Anyone else had this and any help ?
If you tap the top of the phone when trying to take a photo does it do anything? Maybe the auto focus is faulty?
The camera module is broken.
This problem are very common, either on s7, s7 Edge. It do happens to other branded smartphone as well.
The only way of fixing this is by sending in to warranty for camera replacement. should be done within an hours.
Samsung promises and hold responsibility for providing complete warranty. Any imperfection after warranty process, User have the rights to further issues the problem.
Example scratches during warranty process.
This is very sad.
I have same problem. Im hoping the problem goes away.
Happen to another S model phone before. The camera broke.
The guy had to send it back in to samsung for repairs.
But if you got it from a carrier then you should be able to exchange it with them.
This is a failure of the ois mechanism. Replacement is the only route.
Sent from my SM-T810 using Tapatalk
No problem here so far and I to have had the phone early
Maybe it's a feature to take pictures of unreleased devices. Mr Blurrycam.
I had this turned phone off and on then was ok again happened a few times mind thinking software issue