So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
I wouldn't advise you to open the device up yourself.. You will surely loose warranty if you mess up.
If you think it's a hardware issue then Flash the factory images from Google to return to stock
, reset the tamper flag, lock the bootloader and send it in..
Sent from my Nexus 5 using Tapatalk
alxg49 said:
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
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Click to collapse
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Win$t said:
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Click to expand...
Click to collapse
I tried the tapping trick too - did not work for me either
I'm still contemplating over the idea of reverting to stock, locking the bootloader and sending in my faulty unit. It would probably take a couple of weeks and I don't want to part ways with my N5 for so long. But living with that nasty blemish on my camera is equally frustrating
I'm going to try this.
https://www.youtube.com/watch?v=vioySXQv5Gs&index=141&list=WL
I had this issue a few months back; the image you posted looks identical to the issue I had.
Google covered it under warranty and sent me a new device. They asked me to do a full factory reset to confirm it wasn't software related. The process was pretty smooth: if they do send you a new device, you just send your N5 back once it comes so you're not stuck without a phone for a while or anything. They do put a hold on your credit card for the price of the phone until they get your phone, though.
I had it rooted and everything prior to sending it in, but I unrooted/reset the tamper flag before sending it in (and did a factory reset obviously).
I have the same problem but with Nexus 5x. Not 100% sure was the dark spot in the middle at the beginning or not. Now the device is about a week old.
Related
Im having this problem with my new HTC Desire S. My screen is not sitting correctly (not that you notice it that much), but it doesnt sit entirely as it should.
Also, when i choose pictures for my contacts, they start out with being sharp, but then turn sloppy, pixelated. Basicly, my contact photos go from good to bad, the 2nd time i try to call the person.
Now shouldnt i be able to switch phones, at the place where i bought it, considering the phone it self is less than 14 days old. I bought it in a scandinavian telephone/internet/broadband company called "Telia". Any scandinavian fellar out there must know what it is.
Anyways shouldnt i be able to get a new phone?
willi0201 said:
Im having this problem with my new HTC Desire S. My screen is not sitting correctly (not that you notice it that much), but it doesnt sit entirely as it should.
Also, when i choose pictures for my contacts, they start out with being sharp, but then turn sloppy, pixelated. Basicly, my contact photos go from good to bad, the 2nd time i try to call the person.
Now shouldnt i be able to switch phones, at the place where i bought it, considering the phone it self is less than 14 days old. I bought it in a scandinavian telephone/internet/broadband company called "Telia". Any scandinavian fellar out there must know what it is.
Anyways shouldnt i be able to get a new phone?
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Click to collapse
The screen not sitting properly sounds like a build issue, if it's that noticeable and annoys you, then it may be worth returning the device in an attempt to get a replacement.
I'm guessing that you store your contacts in Google contacts (in the cloud)...pictures losing detail/resolution is a known issue.
Well, about the screen, there is some space between the screen and the plastic on the left side, where it sits tight on the right. What im saying is, the screen is sitting more to the right.
About the contact issue, i guess im doing the google contact thing, but i cant say. What you described about pictures loosing detail/res is excactly what im experiencing.
So with this info you just got here, shouldnt i be able to get a replacement?
And i dont know if its just me being paranoid, but i might think that my general picture quality has fallen as well, since i got the phone.
willi0201 said:
Well, about the screen, there is some space between the screen and the plastic on the left side, where it sits tight on the right. What im saying is, the screen is sitting more to the right.
About the contact issue, i guess im doing the google contact thing, but i cant say. What you described about pictures loosing detail/res is excactly what im experiencing.
So with this info you just got here, shouldnt i be able to get a replacement?
And i dont know if its just me being paranoid, but i might think that my general picture quality has fallen as well, since i got the phone.
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Click to collapse
If you can see light coming from backlight from the sides/edges/gaps in a dark room (as some users have experienced on this forum) then I'd certainly try to get a replacement, otherwise as it won't affect the phones operation you could just live with it, but it's your call...depends if its going to bug you going forward.
When you say general picture quality, if you mean screen, its probably just getting dirty and smeared with finger prints...etc...looks dull after use compared to pristine perfection out of the box when new.
Hi all, I've got a 2 month old i9023, stock, updated to 2.3.6, unrooted.
Ever since I purchased it, I've noticed a strange streak-like artifact on the screen, which only seems to appear when any app utilizes a low contrast palette (e.g. dark grey on black).
It's hard to describe, so I'm attaching two images: the first is from FBReader (where the artifact is most obvious due to all the text), and another is from the stock calendar, just to prove that it can occur in stock apps as well.
In both images, I've adjusted the contrast of the lower half of the images to highlight the artifact. Sorry for the crappy image quality -- cheap camera.
I've a friend who has an i9020. I've checked his phone, and the artifact is not seen on the OLED screen. Is this a SLCD only issue? Has anyone else experienced this and how did you solve it (if you managed to)? I'm hoping to avoid sending it in for warranty 'cause I just know it'll take ages to resolve.
Hi, can someone with an i9023 verify whether similar visual "streaks" are present on your display? Thanks!
pinmelon said:
Hi, can someone with an i9023 verify whether similar visual "streaks" are present on your display? Thanks!
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Well I don't have I9023 specifically , but I think those artifacts are abnormal !!
Does your purchase include any sort of warranty ?
i have an almost one year old I9023 and never saw somenthing like that
I have an i9023 too and have no such artifacts. Looks like screen bleeding.
I'd definitely be taking that to samsung, though you'll have to weigh up the benefits and uselessness of them.
Thanks guys, looks like it's a hardware issue then.
Yeah, I'm reaaaally loath to step into the black hole that is warranty claims. Ah well, gotta bite the bullet some time I guess.
pinmelon said:
Thanks guys, looks like it's a hardware issue then.
Yeah, I'm reaaaally loath to step into the black hole that is warranty claims. Ah well, gotta bite the bullet some time I guess.
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Click to collapse
if you bought it at a brick-and-mortar store you could just take it back there, you could save yourself some time (and frustration!)
I just bought the S7, and I noticed that the front camera is just bad.
It looks like the focus is off. it's so bad that it's even worst than my old S4 front camera.
here are examples:
imgur.com/a/bUcq2
the S4 are the left ones, and S7 are the right ones. at the S4, you can see each individual hair (on the eyebrows or the beard), but at the S7 everything is just blurry.
is my device defective, or it's just how the front camera functions on the S7?
I have seen many people reporting this issue, so I really wonder if returning the device and getting another one will do any good.
''so I really wonder if returning the device and getting another one will do any good.''
It won't
NeoDJW said:
''so I really wonder if returning the device and getting another one will do any good.''
It won't
Click to expand...
Click to collapse
well...
I just don't get how this issue doesn't get more buzz. I mean, other people don't notice, or just don't care enough of selfies?
Also, I'm pretty sure there won't be any software fix for that - 6 months have passed since release.
So basically I bought a costly flagship phone with only rear camera- cuz the front camera is simply embarrassing, I cant use it.
There is a thread here on xda about this problem, but no one came up with a solution. Some said that models made in Vietnam (such as mine) have a bigger focus issues than those made in Korea. The problem is that focus on the front cam is set to infinity, so it doesn't focus close objects correctly. Some people went to samsung and got 3-4 new devices and all were having the same issue.
I think that it COULD be fixed with an software update, because I found people talking about it on various forums. But until that happens (I hope), try holding it 30-40cm away and it will be decent. Turn off beauty face aswell.
On my small Pixel (black 128GB edition) I get severe lens flares in situations, that were never a problem for any smartphone before.
https://www.youtube.com/watch?v=pfz8YmHmeJ4 The video here illustrates the issue pretty well, several very well known people on YouTube + Twitter have encountered the exact same problem, including @MKBHD, @DetroitBORG and @superscientific !
I'd like to know if there are devices out there that don't have this problem. You won't see it in all lighting situations, but it's very pronounced in some - where it shouldn't be.
I have.noticed this today on my camera I attached a photo the halo or flair can be seen at the bottom the pale grey around the bottom left and right. Like you say, it's only in certain light conditions and certain angles. Must be the glass that surrounds the lense.
Looks like the the phone has been rushed out and not tested properly.
Two more photos
This is definitely a design floor as happens if the camera is on its sides, upside down and normal. Really didn't expect this from such a highly priced phone.
Some more photos from me:
I'm talking to support via the built in support. I'll let you know what they say.
I'm taking mine back to the carrier store in an hour. No way I'm going to accept this.
This is happening to me as well. Definitely a deal breaker, unless covering the glass with a case fixes the problem. It's a shame, because the camera blows everything else out of the water.
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
Mcyates said:
Been in contact with EE and they have said my handset is defective so they are sending me a new one tomorrow. Excellend support from them, Thought it would have been a pain in the arse
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Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
Nitemare3219 said:
Well be prepared for disappointment. My phone has it too. I guarantee every Pixel does. Probably because of the subtle curve on the rear glass.
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Click to collapse
Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
Mcyates said:
Yeah I'm not going to hold my breath, but the guy who done the video in the first post had two pixels and only one of them done.this. I'll just keep returning them until I get one that works
Google said they didn't know about this but they have forwarded the link to this thread and the YouTube video so they can investigate further.
Click to expand...
Click to collapse
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Click to collapse
Thanks for the lim, well I can't stop the new phone arriving so I'll just take hold of it and wait for the update.
really
Nitemare3219 said:
https://www.reddit.com/r/GooglePixe...googler_on_halo_effect_can_be_mitigated_with/
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Click to collapse
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
cc999 said:
Do you really believe they are going to eliminate the halo with that approach?
No way. It's a design flaw. The question is how does that digital picture site
give this phone such a high rating and they never saw this in any of their pictures?
This just doesn't add up. I am awaiting the XL to come back in stock to order
but this is a deal breaker for me unless this is a defect on a few phones.
CC
Click to expand...
Click to collapse
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Halo
Nitemare3219 said:
DxOMark actually did mention the lens flare/halo if you read the entire review... they just call it something more technical.
Yes, I fully believe they will be able to correct for this issue, at least SOMEWHAT, in software. I think the question will be whether or not they can actually preserve detail in the area where the flare is occurring. Google has pulled off some amazing feats with this camera just because of its software... they're not going to claim to do something they can't do.
Click to expand...
Click to collapse
So you are saying this is on all Pixels? Not a defect of a few?
CC
cc999 said:
So you are saying this is on all Pixels? Not a defect of a few?
CC
Click to expand...
Click to collapse
According to Google, yes. The lens assembly is subject to very tight manufacturing tolerances. Every Pixel is going to have this issue.
Got my new phone, and as stated above I still have the flair so I'm really.imterested into what Google can actually do. I'm off to the park with my dog layer so I'll take lots of photos and upload them here if they have any flare issues.
Don't accept this. Take it back to your point of sale. Get another phone. I am so ****ing done with this.
"We completely, retardedly screwed the entire design of our phone and will now make you use a certain camera mode to mitigate (not resolve) the issue in software"
None of you should accept this.
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
RoccoN4 said:
Out of maybe 100 photos I have taken with this phone, you can maybe see it in like 3-4 photos. Only really happens on my end if I am shooting directly into a light source which most photos are pointing away from a light source. It's not like every photo comes out like this.
I am very very happy with this phone and the camera.
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Click to collapse
Just been to the park and took some photos only one photo out of about 50 had a halo. I believe Google will fix this.
I've added some of the photos i took today.
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
JAYNO20 said:
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
Click to expand...
Click to collapse
Thank you dude for the detailed info
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've never seen it happen on my pixel and I take a lot of photos. Any camera will show flare if you're shooting towards the light... even my $4k DSLR..
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've seen it often but it doesn't look too bad. I'll attach a picture where it's caused by the backlight of my computer screen
I can reproduce it in certain conditions. For example, I can reproduce the halo on my phone when the light source is facing the opposite direction of the camera and I angle the camera precisely the right away. Aside from that, I've never had it affect any photos unless I'm intentionally trying to get it do so to see what's causing it. I've never had it show up in any of my outdoor photos yet.
It is definitely blown way out of proportion by people on the internet, IMO. It doesn't really happen to me unless I'm shooting right at the sun or a bright light source (which is kind of a bad way to take photographs in general anyway).
I have received my blue Pixel yesterday and thought that Google possibly did something to fix it and didn't expect my unit to have this. An hour ago, I was trying the camera out and was in the kitchen. When the light source was on left from me, then halo appeared, tilting/moving the phone closer towards the left(to the light), then halo started to diminish and after 15-20 degrees it was no longer affecting the shot. The halo thing is easy to spot and user is just able to turn a little and have a perfectly nice shot. I am personally not concerned about this unless the issues would be very severe and would appear in multiple angles. I think the back glass panel could be the issue.
Well noted, thank you guys for your response. will try to buy one from goole, ship to USA, then transfer to China.