front camera just awful or device defect? - Samsung Galaxy S7 Questions and Answers

I just bought the S7, and I noticed that the front camera is just bad.
It looks like the focus is off. it's so bad that it's even worst than my old S4 front camera.
here are examples:
imgur.com/a/bUcq2
the S4 are the left ones, and S7 are the right ones. at the S4, you can see each individual hair (on the eyebrows or the beard), but at the S7 everything is just blurry.
is my device defective, or it's just how the front camera functions on the S7?
I have seen many people reporting this issue, so I really wonder if returning the device and getting another one will do any good.

''so I really wonder if returning the device and getting another one will do any good.''
It won't

NeoDJW said:
''so I really wonder if returning the device and getting another one will do any good.''
It won't
Click to expand...
Click to collapse
well...
I just don't get how this issue doesn't get more buzz. I mean, other people don't notice, or just don't care enough of selfies?
Also, I'm pretty sure there won't be any software fix for that - 6 months have passed since release.
So basically I bought a costly flagship phone with only rear camera- cuz the front camera is simply embarrassing, I cant use it.

There is a thread here on xda about this problem, but no one came up with a solution. Some said that models made in Vietnam (such as mine) have a bigger focus issues than those made in Korea. The problem is that focus on the front cam is set to infinity, so it doesn't focus close objects correctly. Some people went to samsung and got 3-4 new devices and all were having the same issue.
I think that it COULD be fixed with an software update, because I found people talking about it on various forums. But until that happens (I hope), try holding it 30-40cm away and it will be decent. Turn off beauty face aswell.

Related

My N5 camera now has a dark spot

So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
I wouldn't advise you to open the device up yourself.. You will surely loose warranty if you mess up.
If you think it's a hardware issue then Flash the factory images from Google to return to stock
, reset the tamper flag, lock the bootloader and send it in..
Sent from my Nexus 5 using Tapatalk
alxg49 said:
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
Click to expand...
Click to collapse
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Win$t said:
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Click to expand...
Click to collapse
I tried the tapping trick too - did not work for me either
I'm still contemplating over the idea of reverting to stock, locking the bootloader and sending in my faulty unit. It would probably take a couple of weeks and I don't want to part ways with my N5 for so long. But living with that nasty blemish on my camera is equally frustrating
I'm going to try this.
https://www.youtube.com/watch?v=vioySXQv5Gs&index=141&list=WL
I had this issue a few months back; the image you posted looks identical to the issue I had.
Google covered it under warranty and sent me a new device. They asked me to do a full factory reset to confirm it wasn't software related. The process was pretty smooth: if they do send you a new device, you just send your N5 back once it comes so you're not stuck without a phone for a while or anything. They do put a hold on your credit card for the price of the phone until they get your phone, though.
I had it rooted and everything prior to sending it in, but I unrooted/reset the tamper flag before sending it in (and did a factory reset obviously).
I have the same problem but with Nexus 5x. Not 100% sure was the dark spot in the middle at the beginning or not. Now the device is about a week old.

Is Lense flare a common hardware problem?

Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
JAYNO20 said:
Seems likely to be hardware related. I have only seen it once or twice and it has to be in the perfect lighting arrangement to really see it. I think it is being blown way out of proportion, it isn't anywhere near as bad as the internet would have you believe.
Click to expand...
Click to collapse
Thank you dude for the detailed info
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've never seen it happen on my pixel and I take a lot of photos. Any camera will show flare if you're shooting towards the light... even my $4k DSLR..
bush911 said:
Here in China, was about to buy the phone.
I have seen several reviews mentioned the lense flare issue.
wondering whether this is a software problem or a hardware issue. Will it be fixed sooner or later?
Appreciate your comments.
Click to expand...
Click to collapse
I've seen it often but it doesn't look too bad. I'll attach a picture where it's caused by the backlight of my computer screen
I can reproduce it in certain conditions. For example, I can reproduce the halo on my phone when the light source is facing the opposite direction of the camera and I angle the camera precisely the right away. Aside from that, I've never had it affect any photos unless I'm intentionally trying to get it do so to see what's causing it. I've never had it show up in any of my outdoor photos yet.
It is definitely blown way out of proportion by people on the internet, IMO. It doesn't really happen to me unless I'm shooting right at the sun or a bright light source (which is kind of a bad way to take photographs in general anyway).
I have received my blue Pixel yesterday and thought that Google possibly did something to fix it and didn't expect my unit to have this. An hour ago, I was trying the camera out and was in the kitchen. When the light source was on left from me, then halo appeared, tilting/moving the phone closer towards the left(to the light), then halo started to diminish and after 15-20 degrees it was no longer affecting the shot. The halo thing is easy to spot and user is just able to turn a little and have a perfectly nice shot. I am personally not concerned about this unless the issues would be very severe and would appear in multiple angles. I think the back glass panel could be the issue.
Well noted, thank you guys for your response. will try to buy one from goole, ship to USA, then transfer to China.

Blurry camera

I just want to start off by saying , YES i know there are multiple threads about the G5 and having the main camera not focus. I found that if i shook my phone, that eventually it would focus. Most people seem to fix this problem by replacing the camera. So i went ahead and bought one from ifixit, and when it arrived, the camera was DOA. They sent me another and after 1 day, the same thing happened. The phone refused to focus. So they sent me another replacement and the same thing. It wouldn't focus. They agreed to refund me. I then bought one from ebay and after installing it today, IT DOES NOT FOCUS. I have checked/cleaned the lens area , so no there are no smudges. There is 1 scratch but it does not cover the lens itself. The secondary camera has about 3-4 scratches that cover the lens, but that camera has no problem focusing. Does anyone have any ideas? I have had this phone for over a year, and apart from this issue it has been bullet proof(ignoring the screen retention problem that seem to also affect phones like the s7). I love it so much. Any help would be greatly appreciated.
Not going to help much but I'm in the same boat. I can hear the camera rattling when I shake it, and with my original camera, the focus mechanism trying to to its thing. Tried a few ebay ones labeled as "New" and got ones that are pulled from old phones and won't even try to focus or simply not work at all. I would think that ifixit you wouldv'e had the best luck with and thats pretty disappointing to hear because I was hoping pony up and just go with them next. All I've heard is that you just have to keep trying until you get one that works, then be super careful with it. Kinda sucks, at least we have the wide angle though and thats what I use most of the time for actual pictures but most apps only go through the regular camera.
I am at a lost on what to do. Its so frustrating. The wide angle camera is nice, but not as a main camera. I have to zoom and crop quite a bit since I use Fb messenger(which kills quality) and the wide angle is such a hassle. I literally gave up. I'm tired of "trying" other ones. I really don't know what to do. I guess I either live with it or, sell it for cheap, then buy a s7.

Rear camera focusing problem

Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?
I am also facing focus problems
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
--anx-- said:
Hi to all!
I'm experiencing a weird issue with then main rear camera, not the wide one...and the problem is that the camera most of the times refuse to focus properly the scene, resulting in a blurry photo.
As you can see on the attached photos, i've just taken a random shot opening the camera app, touch to focus and then shoot...with a blurry one.
Then...i've done a weird thing: just tapped with my fingers close to the camera lens, taken another shot...and then camera focused properly the scene...
I've cleared cache of the camera app, reset settings of camera app...went into safe mode and taken many other shots...with the focus problem that was present on two of almost 6/7 shots...
The phone it's less than a month old...and taken a little hit near my desk, but nothing dangerous or dramatic...could be this the cause?
Anyone can help?
Click to expand...
Click to collapse
gokulpoovalliyil said:
When trying to focus nearby subjects it won't focus at all. Tried testing it alongside an S10 and the S10 got into focus without any effort, but my S10e did not even properly focus objects 10cm away. Wonder if it is a software issue or a hardware one.
Click to expand...
Click to collapse
In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...
--anx-- said:
In my experience, close objects was focused properly...but distant objects/scenes/landscapes was absolutely like an oil paint...completely distant from what advertised by Samsung and tested in many and many reviews.
Seems like an hardware issue, i really don't think it depends by a software glitch...
Click to expand...
Click to collapse
Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?
cusack said:
Having the same issue with an S10E bought in Australia.
Tried everything: clear cache and reset app, even a full reset did not work.
I've just installed the June's update and the touch focus is no go.
Have you had any improvements since you've posted this issue?
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Click to collapse
Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.
--anx-- said:
Yes.
Simply had to return the phone to Samsung repair center and asked for a replacement.
They tried first to repair the camera, which obviously didn't worked, then gave me a new phone.
End of story. As I expected, an hardware issue.
Click to expand...
Click to collapse
Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.
cusack said:
Do you know if Samsung tried to change the camera module or the hardware problem is elsewhere ?
I've left the country where I bought it and I'm pretty sure there is no international warranty, so my only option is to buy a new cam module.
Click to expand...
Click to collapse
Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.
--anx-- said:
Yes, they've tried to change camera module at first, but the problem isn't there, I think there was something related to the mechanism of the automatic lens aperture which maybe it's not only depending by the camera module (don't know if I was clear on that).
But, honestly, for a phone oly 15 days old, they just have to change the phone, not try to repair and maybe try again before the replacement.
Click to expand...
Click to collapse
Thank you for this invaluable info.
Cheers
:good:

Samsung galaxy note 20 Ultra Camera issues

Does anybody else notices that the foto's taken lately are not sharp anymore on their note? I think it came with the latest software updates definitely foto's have gotten worse just not sharp anymore when zooming and focus issues
I also have one brand new unboxed snapdragon version with similar results so it must be software !
Cvjetko said:
Does anybody else notices that the foto's taken lately are not sharp anymore on their note? I think it came with the latest software updates definitely foto's have gotten worse just not sharp anymore when zooming and focus issues
I also have one brand new unboxed snapdragon version with similar results so it must be software !
Click to expand...
Click to collapse
I have the same problem. Autofocus are not stable, photos are not sharp.
Jesi li rijesio problem sa kamerom na note 20 ultra? I ja imam taj problem
Translated by GT: Did you solve the problem with the camera on the note 20 ultra? I have that problem too?
Cvjetko said:
Does anybody else notices that the foto's taken lately are not sharp anymore on their note? I think it came with the latest software updates definitely foto's have gotten worse just not sharp anymore when zooming and focus issues
I also have one brand new unboxed snapdragon version with similar results so it must be software !
Click to expand...
Click to collapse
I've noticed it too. I thought I just had smudges on the back of the glass or something, but it has happened way to often now. It happens even after I thoroughly clean the glass or if too much sunlight hits the lense.
However, I've noticed that if I switch to a different camera mode, like going from portrait to photo and then back to portrait, the lense seems to finally focus and usually I'll lock onto the subject and the photo is sharp again.
I usually notice the lack of focus when I'm in portrait mode starting off, right after opening the camera app. It does happen from time to time opening the app, starting in photo mode too, but not nearly as often as starting in portrait mode. This is on a Verizon Note 20 Ultra Snapdragon variant.
I read a few forums and came across one comment where a man says he had the same problem and was told at the service station that his camera module had broken down. He made a camera module in service and now there is no more problem with that ... my licbo opinion is that everything is related to a software error...
Only way I can solve it is shut off the auto stability. On everything. Antishake. I've been messing with it complaining for months
Look these
Ajdin55 said:
I read a few forums and came across one comment where a man says he had the same problem and was told at the service station that his camera module had broken down. He made a camera module in service and now there is no more problem with that ... my licbo opinion is that everything is related to a software error...
Click to expand...
Click to collapse
How does one make a camera module?
Has there been any movement on this?
I have a Note 20 Ultra, and I've noticed that my main camera does not focus anymore. I cannot get a sharp picture of text or my kids, or anything that's less than about 20 feet away. If I move back far enough and then zoom in, the telephoto lens can focus better.
Another test - the barcode scanner in Walmart/Target apps cannot focus on a barcode either.
I suspect this is hardware failure of the main camera. It can't focus anymore.
Does anyone have any experience fixing this?
I bought the phone "eBay Refurbished" and it came with a 1yr Allstate (SquareTrade) warranty... but that has been a mess so far, too.
There's a new option, can't remember where, that supposedly processes your images. Think AI moon debacle. Turn it off and take it raw.
I think it's activated by default after the update.
Bomn said:
There's a new option, can't remember where, that supposedly processes your images. Think AI moon debacle. Turn it off and take it raw.
I think it's activated by default after the update.
Click to expand...
Click to collapse
FWIW... I can't get it to focus even BEFORE I take a photo. So, it's not post-processing or anything that's messing up.
Additionally... the Walmart, Target, Amazon (etc) apps that have barcode scanners can't focus on a barcode to scan them most of the time, either.
Before I make a claim on my phone insurance and end up with a non-OEM camera replacement... I want to eliminate any possibilities that it's something software-related.
Thanks
That is odd, if it can't focus and it's not post processing it's a hardware issue. I have no problems with them right now. If you shake the phone near your ear do you hear the OIS rattle ?
Seems a warranty claim right there, it sure as hell is not software if it can't focus beforehand.
Ajdin55 said:
Look these
Click to expand...
Click to collapse
Bro from 5X it switches to that periscope lens of the camera, OFC the quality will improve

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