Hi
I got my phone on the early release date and it's been great until this morning when my camera has started to play up. The image quality has gone all blury and won't focus unless it's about 2 inches from the screen ? Anyone else had this and any help ?
If you tap the top of the phone when trying to take a photo does it do anything? Maybe the auto focus is faulty?
The camera module is broken.
This problem are very common, either on s7, s7 Edge. It do happens to other branded smartphone as well.
The only way of fixing this is by sending in to warranty for camera replacement. should be done within an hours.
Samsung promises and hold responsibility for providing complete warranty. Any imperfection after warranty process, User have the rights to further issues the problem.
Example scratches during warranty process.
This is very sad.
I have same problem. Im hoping the problem goes away.
Happen to another S model phone before. The camera broke.
The guy had to send it back in to samsung for repairs.
But if you got it from a carrier then you should be able to exchange it with them.
This is a failure of the ois mechanism. Replacement is the only route.
Sent from my SM-T810 using Tapatalk
No problem here so far and I to have had the phone early
Maybe it's a feature to take pictures of unreleased devices. Mr Blurrycam.
I had this turned phone off and on then was ok again happened a few times mind thinking software issue
Related
I have a problem with the rearward camera. Today I was taking a college photo and opened the camera and it looked nothing, everything looks blurry. Arriving home I opened the phone to clean the camera thinking it was dirty, but nothing, everything looks blurry.
A if you take the phone for service of my company, but as we wanted to release the bootloader not accept me even if it still has warranty cell.
I wonder if anyone knows where I can find a new camera module for my phone. It would be a shame to use leave for two months I just have to.
Clarify that the problem has to do with the software already changed ROMs and the problem is the same.
The problem is hardware but can not find any place that sells the camera for refaccion.
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
I wouldn't advise you to open the device up yourself.. You will surely loose warranty if you mess up.
If you think it's a hardware issue then Flash the factory images from Google to return to stock
, reset the tamper flag, lock the bootloader and send it in..
Sent from my Nexus 5 using Tapatalk
alxg49 said:
So I jsut updated my google camera app yesterday and was eager to try any new features and test the camera, when all of a sudden I noticed that there is a dark blemish right in the middle of the screen. I am 100% sure it wasnt there when i bought it, as I did tested it extensively. At first I thought that it was actually a screen defect or that there is a smudge on the lenses.
It appears on every photo, HDR or not. It is best visible on light background. You can check the attached test photo i did.
I am not a huge photography fan, but it does bother me alot knowing that my brand new 2 months old nexus defected. Its rooted ofcourse, so there is no guarantee.
I read somewhere that this is caused by a dust particle inside the camera lenses.
So I just wanted to know whether someone else is suffering from that exact same issue. And if there is an easy way to cope with that problem, e.g. disassembling the lense or forcing air into it :silly:
So, yes, any opinions would be welcome.
Thanks guys
p.s. Also, if anyone else had experienced it, Im curious what case (if any) had they been using? lol I actually noticed the problem after removing and inserting my N5 back into my spigen neo hybrid a couple of times, which is actually quite a challenge. So Im wondering whether that hasnt something to do with it
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Click to collapse
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Win$t said:
Yep, I can confirm the same experience as you! Only appeared yesterday! I have the Rev11 Hardware.
A bit of googling did reveal others with the same issue...
I have tried a can of compressed air, tapping phone...No joy, it's still there...
I have also tried different camera apps to confirm. Interestingly it was post updating the google camera app too. (but i do not believe this too be the root cause, I've had many specs of dust in my DSLRs before and to appears to me to be dust on the rear of the lens or on the sensor!) I would expect these to be sealed on our phones!
RMA, warranty...are looming...any other ideas peeps?
Cheers
Click to expand...
Click to collapse
I tried the tapping trick too - did not work for me either
I'm still contemplating over the idea of reverting to stock, locking the bootloader and sending in my faulty unit. It would probably take a couple of weeks and I don't want to part ways with my N5 for so long. But living with that nasty blemish on my camera is equally frustrating
I'm going to try this.
https://www.youtube.com/watch?v=vioySXQv5Gs&index=141&list=WL
I had this issue a few months back; the image you posted looks identical to the issue I had.
Google covered it under warranty and sent me a new device. They asked me to do a full factory reset to confirm it wasn't software related. The process was pretty smooth: if they do send you a new device, you just send your N5 back once it comes so you're not stuck without a phone for a while or anything. They do put a hold on your credit card for the price of the phone until they get your phone, though.
I had it rooted and everything prior to sending it in, but I unrooted/reset the tamper flag before sending it in (and did a factory reset obviously).
I have the same problem but with Nexus 5x. Not 100% sure was the dark spot in the middle at the beginning or not. Now the device is about a week old.
Basically, my white variant of the Z3 is suffering from blue/purple spots/blurs on the top right of my screen and it's really annoying, especially at high levels of brightness. This randomly appeared out of nowhere and I've also noticed that before this appeared my white balance was more blue-ish compared to my friends black variant of their Z3. Both had white balance set to default but on maximum brightness mine always appeared more blueish when theirs appeared more richer in black and whites.
Anyway, attached below are 2 pictures I took from my old SP to show you what I am suffering from, should I send my phone to Sony for repair? Also, my white variant has slight gaps in build quality like the others found in early batches. Another problem, while trying to get my week of production paper out with a pair of tweezers, I messed up real bad and pushed the whole thing inside the phone. I'm assuming I need it for them to repair my phone under warranty? I think I can resolve it by leaving them a note saying that the paper is inside the phone somewhere, just not where they would look normally lol.
Yeah send it for repair, I don't think you need a note, as I don't think its that big of a deal (the paper).
Sent it into repair 2 weeks ago, just got it back. They didn't do anything but update the devices software, wow -_-
SammyXNA said:
Sent it into repair 2 weeks ago, just got it back. They didn't do anything but update the devices software, wow -_-
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Click to collapse
Did they even know why you sent it to them? I would complain. Not acceptable.
Update on my situation: I couldn't be bothered to send my device back into repair after they did nothing the first time. But something else happened this time, I haven't exposed my phone to water since the repair, last week I showed off my phones waterproof ability and it failed quite embarrassingly... Shortly after exposure the LCD just died, the phone itself was on but the screen was just dead. So I sent it into repair once again, I honestly don't think they tested the IP rating after reassembling it from the first time. Really hope they don't mess up again otherwise I'm going to lose myself.
EDIT: They did the right thing this time and sent a me a new phone. Went from W38 to W52.
Hello all,
(This is might be slightly long but I need to mention the full context..)
About two months ago, my rear camera stopped focusing on object further away with a min of 30 cm after a slight knock to the top edge, no harm or real damage done. I looked around and found this was a common problem and best thing to do is to send it to the warranty expecting a quick fix.
This is where the problem started, I sent it to the country I bought it from as it turns that my local huawei store doesn't accept any device from a foreign country. Few days after it was taken inside they notified me to send for someone to take it from the office/store. My friend went and received it and quickly checked if the camera got fixed and yes, it was back to normal.
Before I sent the phone in the first place I had a hard factory reset to make everything easier for the operator if he needed to do something, so all the fingerprint configs and such were not just used.
I came to that country to visit and take the phone back, once I opened the box again, I found a slight scratch, a small metallic bar missing around ~1 cm on that same region and a tiny hole on the right side edge of phone that is supposed to be covered under that bar (the type of holes done by the small bits screwdrivers). It seems that the technician open the phone from that angle via that hole to remove the upper face (the screen and such) to fix the camera motor or whatever was wrong in the first place. I decided to go talk to them only to find out that my fingerprint sensor is completely lost is not capable of following/detecting any finger print. I assumed that the circuit is connect or that there's power because there's vibration when I try to set up a new print however the sensing mechanism is either destroyed or altered after that camera fix (it makes sense since they should be right next to each other..)
I went to that same warranty office yesterday and now they won't fix the sensor because of that physical damage done by their technician and their defense was "whoever picked it up the first time should have noticed everything before leaving that store door". I was/am livid and cannot think straight since then.
I can supply some photos of the phone to help picture the situation.
tl;dr: I sent my phone to fix camera to the huawei warranty office, they fixed the camera but the technician did some damage while opening the phone and made the fingerprint sensor not functional in the process, now they won't take it back because of that damage and now the warranty is void.
I am asking for ideas or something to do to move ahead, I am wondering if this scenario is legit in the eyes of other folks and if I should try hard contacting huawei's global warranty and report this whole thing on a bigger scale.
Thanks!
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
Software bug, Please change refresh rate to standard (60hz) and check if it's gone.
Did that but still the same
It seems like it happen to quite a number of users around the same time.
See the comments in this video
Can we do our part and go to comment and tag @Samsung Electronics on their social media pages like Facebook, Twitter, to let them aware about this issue?
Or can collect our voice through this petition https://www.ipetitions.com/petition/samsung-s22-uitra-screen-problem-around-may-2023
nairprasad07 said:
After 5.1 update my s22 ultra started showing white streak of line at upper left corner to front camera. This is seen only during waking up of screen.
Lot many such threads in Samsung forum too..
Worst part is samsung is not acknowledging the issue itself. Service centre says display to be changed.
Mine was bought in Singapore and is presently in india. They are even not taking the set stating that send it to Singapore.
Any one else with the issue.. suggest course of action.
Regards
Click to expand...
Click to collapse
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
gernerttl said:
That is a hardware issue and not a OneUI issue. You need to send it in for repairs, or take to your local phone repair shop to get the display replaced.
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Click to collapse
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
Have you tried force stopping OneUI, then clearing data? Also, just to make sure it is not OneUI, try another launcher, like Microsoft Launcher (which is free), or the free version of Nova Launcher. The last thing, would be to a factory reset. If it is software related, then doing a factory reset should solve the problem.
Risfat said:
Its happening after the update. Before the update my phone was just fine. I don't have the warranty now. And I'm broke.
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How do you don't have warranty allready? It's not 2 years ?
burnin said:
How do you don't have warranty allready? It's not 2 years ?
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Not all countries have the same warranty laws.
Bro even I had the same issue and I just had 1 week time for my warranty to expire. When I showed to CC, they took my device for screen replacement. One thing to note here is even if there is small dent then it seems we have to pay, even though it was like that for a long time and not related to this.