Galaxy S6 Front Facing Camera Problems. - Galaxy S6 Q&A, Help & Troubleshooting

Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
So I bought a Samsung Galaxy S6 Edge on the 3rd of August. Took it home, set it up, and just out of curiosity, compared it with another Galaxy S6 and Galaxy S6 Edge in the family. To my utter shock, I found out that the front facing camera on the newly purchased Edge was not as good as the one on the older ones. It was foggy and a lot whitish. The skin tones were coming out different and the colors looked washed out too. And in a relatively dark room, I felt the new Edge didn't let as much light in as the older ones did. I immediately reported it to the service centre and after a lot of speculations and contemplations and prejudice, it was finally replaced. I got a DOA Certificate issued. I took it to the dealer I got the S6 Edge from and this time decided to go for a Galaxy S6. I set it up, got it updated from the service centre to Android 5.1.1. So now, I have this newly purchased Galaxy S6 and the older Galaxy S6 and S6 Edge in the family. I again compared mine with the other two, this time with a bit of apprehension rather than curiosity. Needless to say and shockingly enough, this Galaxy S6 is pretty much like the S6 Edge I got replaced. The Images look darker, skin tone doesn't look fresh, feels like it's not allowing as much light in as it should. Let me mention the fact that the older S6 Edge and S6 have absolutely same front facing cameras. Not even a thin line difference there.
There are conditions where (especially outdoors during daytime) the three front facing cameras perform almost the same. It is when you come indoors that the new S6's camera takes a beating. I don't know what the reason is. All three of them boot the same Android 5.1.1. The Display settings are the same (there's no question of it as I clicked images and put them on my Laptop to compare) and so are the Camera settings. I even reset the new S6 to no avail.
Does anyone have any suggestions as to why the two back-to-back Phones had a problem, if at all it is a problem that is! Or is it that Sammy has started optimizing their front facing cams differently? The S6 Edge was manufactured in May 2015 whereas the replacement S6 got was manufactured in March 2015. No connection whatsoever there. And yes, the display tone on the S6 Edge is slightly warmer. The older S6 has a different display and the newer one is yet again in its own territory.
Will really appreciate any help from any one.
Should I report this to the service centre? Or are there any solutions?
The battery life is ridiculous too, especially after I got it updated to Android 5.1.1.
Thanks again.
Kind regards.

ameyabhagwat said:
Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
Click to expand...
Click to collapse
Questions and troubleshooting issues aren't to be posted in the General section, but here:
http://forum.xda-developers.com/galaxy-s6/help
The mods will move it shortly. Good luck troubleshooting your problem.

Older Galaxy S6s had a different camera module, they used a Sony module.
Newer Galaxy S6 uses a Samsung module.
A lot of people prefer the older Sony cameras.
Sent from my SM-G920I using XDA Premium HD app

Obagleyfreer said:
Older Galaxy S6s had a different camera module, they used a Sony module.
Newer Galaxy S6 uses a Samsung module.
A lot of people prefer the older Sony cameras.
Sent from my SM-G920I using XDA Premium HD app
Click to expand...
Click to collapse
I think he is talking about the front camera. Its the rear facing camera that has got two modules, The Sony IMX and the Samsung ISOCELL. Regarding the front camera, we still dont have proper information as to which is which.

Related

[Q] Galaxy S6-Smudge on Front Facing Camera

Hey guys,
I've been using a Samsung Galaxy S6 for almost 3 months now. However, I've noticed there is now a black smudge showing up on pictures taken through the rear facing camera. It shows up in videos and third party apps like snapchat. It's very annoying and I was wondering what should I do. I don't have insurance on the device so replacing it isn't an optimal solution. Is there any ways I can fix this without having to replace the whole device?
Thanks!
Only if it's dirt on the lens, otherwise it's the warranty replacement route
Sent from my SM-G925F using Tapatalk
Okay, thank you very much
Hey what did you end up doing? My s6 has started doing it and I've had it probably about 3 months now too.
It actually went away and no longer was an issue. At least I haven't noticed it anymore. However, I have had focusing problems with my gs6 now. But that's another story

Galaxy S6 Front Facing Camera Problems.

Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
So I bought a Samsung Galaxy S6 Edge on the 3rd of August. Took it home, set it up, and just out of curiosity, compared it with another Galaxy S6 and Galaxy S6 Edge in the family. To my utter shock, I found out that the front facing camera on the newly purchased Edge was not as good as the one on the older ones. It was foggy and a lot whitish. The skin tones were coming out different and the colors looked washed out too. And in a relatively dark room, I felt the new Edge didn't let as much light in as the older ones did. I immediately reported it to the service centre and after a lot of speculations and contemplations and prejudice, it was finally replaced. I got a DOA Certificate issued. I took it to the dealer I got the S6 Edge from and this time decided to go for a Galaxy S6. I set it up, got it updated from the service centre to Android 5.1.1. So now, I have this newly purchased Galaxy S6 and the older Galaxy S6 and S6 Edge in the family. I again compared mine with the other two, this time with a bit of apprehension rather than curiosity. Needless to say and shockingly enough, this Galaxy S6 is pretty much like the S6 Edge I got replaced. The Images look darker, skin tone doesn't look fresh, feels like it's not allowing as much light in as it should. Let me mention the fact that the older S6 Edge and S6 have absolutely same front facing cameras. Not even a thin line difference there.
There are conditions where (especially outdoors during daytime) the three front facing cameras perform almost the same. It is when you come indoors that the new S6's camera takes a beating. I don't know what the reason is. All three of them boot the same Android 5.1.1. The Display settings are the same (there's no question of it as I clicked images and put them on my Laptop to compare) and so are the Camera settings. I even reset the new S6 to no avail.
Does anyone have any suggestions as to why the two back-to-back Phones had a problem, if at all it is a problem that is! Or is it that Sammy has started optimizing their front facing cams differently? The S6 Edge was manufactured in May 2015 whereas the replacement S6 got was manufactured in March 2015. No connection whatsoever there. And yes, the display tone on the S6 Edge is slightly warmer. The older S6 has a different display and the newer one is yet again in its own territory.
Will really appreciate any help from any one.
Should I report this to the service centre? Or are there any solutions?
The battery life is ridiculous too, especially after I got it updated to Android 5.1.1.
Thanks again.
Kind regards.
ameyabhagwat said:
Hello everyone. I don't know if I'm within the rule book while starting this new thread. But after about half an hour of search, I couldn't find an appropriate thread to post my problem. So I thought creating a new thread would help. Sorry again, if I'm breaking any rule.
So I bought a Samsung Galaxy S6 Edge on the 3rd of August. Took it home, set it up, and just out of curiosity, compared it with another Galaxy S6 and Galaxy S6 Edge in the family. To my utter shock, I found out that the front facing camera on the newly purchased Edge was not as good as the one on the older ones. It was foggy and a lot whitish. The skin tones were coming out different and the colors looked washed out too. And in a relatively dark room, I felt the new Edge didn't let as much light in as the older ones did. I immediately reported it to the service centre and after a lot of speculations and contemplations and prejudice, it was finally replaced. I got a DOA Certificate issued. I took it to the dealer I got the S6 Edge from and this time decided to go for a Galaxy S6. I set it up, got it updated from the service centre to Android 5.1.1. So now, I have this newly purchased Galaxy S6 and the older Galaxy S6 and S6 Edge in the family. I again compared mine with the other two, this time with a bit of apprehension rather than curiosity. Needless to say and shockingly enough, this Galaxy S6 is pretty much like the S6 Edge I got replaced. The Images look darker, skin tone doesn't look fresh, feels like it's not allowing as much light in as it should. Let me mention the fact that the older S6 Edge and S6 have absolutely same front facing cameras. Not even a thin line difference there.
There are conditions where (especially outdoors during daytime) the three front facing cameras perform almost the same. It is when you come indoors that the new S6's camera takes a beating. I don't know what the reason is. All three of them boot the same Android 5.1.1. The Display settings are the same (there's no question of it as I clicked images and put them on my Laptop to compare) and so are the Camera settings. I even reset the new S6 to no avail.
Does anyone have any suggestions as to why the two back-to-back Phones had a problem, if at all it is a problem that is! Or is it that Sammy has started optimizing their front facing cams differently? The S6 Edge was manufactured in May 2015 whereas the replacement S6 got was manufactured in March 2015. No connection whatsoever there. And yes, the display tone on the S6 Edge is slightly warmer. The older S6 has a different display and the newer one is yet again in its own territory.
Will really appreciate any help from any one.
Should I report this to the service centre? Or are there any solutions?
The battery life is ridiculous too, especially after I got it updated to Android 5.1.1.
Thanks again.
Kind regards.
Click to expand...
Click to collapse
Samsung does have the habit of going in for different sensors at times. So if there is a difference in two back to back phones, it sure is because of that. It would be of great help if you post your current sensor ID as well as the older ones using any APP like AIDA64. If there is a change in the sensor ID/ Name for front cameras, yes sammy has swapped.
ultraquantum said:
Samsung does have the habit of going in for different sensors at times. So if there is a difference in two back to back phones, it sure is because of that. It would be of great help if you post your current sensor ID as well as the older ones using any APP like AIDA64. If there is a change in the sensor ID/ Name for front cameras, yes sammy has swapped.
Click to expand...
Click to collapse
Ok, I'll post the details asap.
But the manufacturing date is the key here, I reckon.
My new S6 is manufactured in Mar. 2015 and has that different Camera. The previously purchased S6 and S6 Edge have been manufactured in the same month too and are doing just fine. The S6 Edge that got replaced was manufactured in May 2015. So not sure about the Lens swapping. Will nevertheless post the details...

Samsung Galaxy S6 front screen fitting issue

Hello friends!! I am new here and going through a serious issue which has not been seen before in Samsung Galaxy S6.
Samsung S6's front screen at the right corner besides the front camera is not properly intact..if you press lightly you'll observe that it is loose and moving... guys i have changed 3 phones from service centre and all are having same issue... even the demo phone at Samsung Showroom is also having same issue... i think it is the manufacturing defect in the phone and all Samsung Galaxy S6 are having same issue... though the phone is working absolutely fine and smooth... I just want to confirm whether you are also having same issue with your phone or not....thanks in advance...!!!
No I have no trouble with screen at all
Ya it moves about 1-2mil. Never noticed that before thanks
Friends please confirm your Samsung S6's screen is having the same issue or not...so that the matter may be brought into the notice of Samsung..!!! Thanks in advance..!!!
Picture plz.
Sent from my SM-G920F using XDA Free mobile app

Is S7 Edge A Possible Replacement For Note Edge?

Trying to follow the latest on Samsungs recent announcements...
Sounds like there are "big" edges on a 5.5 inch screen?
Does this mean they will be proper edges like in the Note Edge?
What would you make of the fall in size from 5.6 to 5.5?
Could there still be a Note 7 Edge announced later?
MSK1 said:
Trying to follow the latest on Samsungs recent announcements...
Sounds like there are "big" edges on a 5.5 inch screen?
Does this mean they will be proper edges like in the Note Edge?
What would you make of the fall in size from 5.6 to 5.5?
Could there still be a Note 7 Edge announced later?
Click to expand...
Click to collapse
For me, I've grown addicted to the wider screen on the Note edge so I probably would not go for Samsung's latest (although I could change my mind!). I'm sure camera and performance are great. Some other phones that look interesting are the Le Eco Le Max Pro (formely LETV) and the upcoming vivo. I don't know whether they will work well on US networks. Regardless, this may be a good year for various offerings...
http://www.gsmarena.com/le_max_pro_...sd820_smartphone_to_go_on_sale-news-16838.php
http://www.androidheadlines.com/201...-leak-and-show-off-the-dual-edge-display.html
MSK1 said:
Trying to follow the latest on Samsungs recent announcements...
Sounds like there are "big" edges on a 5.5 inch screen?
Does this mean they will be proper edges like in the Note Edge?
What would you make of the fall in size from 5.6 to 5.5?
Could there still be a Note 7 Edge announced later?
Click to expand...
Click to collapse
I've had the Note Edge since day one and love the phone. However battery life hasn't been all that great for me the last couple of months and its also been giving problems. Not to mention that it wont be long before Samsung stops with the updates or takes forever to push out to Note Edge devices. And even tho it has the s pen I never saw myself using it much. Not concerned about the difference in screen size as I use mostly in landscape mode anyway. After seeing the Samsung event Sunday I've given it some thought and put my pre-order in today. I'll take the bigger battery, wireless charging, better processor, more memory and always on display over the wider screen. I know I could always wait for the next Note upgrade but I'm too dam impatient! . Oh, and I like the fact that Samsung is giving out the Gear VR and a 6-game bundle supposedly worth 150 dollars.
mscion said:
For me, I've grown addicted to the wider screen on the Note edge so I probably would not go for Samsung's latest (although I could change my mind!). I'm sure camera and performance are great. Some other phones that look interesting are the Le Eco Le Max Pro (formely LETV) and the upcoming vivo. I don't know whether they will work well on US networks. Regardless, this may be a good year for various offerings...
http://www.gsmarena.com/le_max_pro_...sd820_smartphone_to_go_on_sale-news-16838.php
http://www.androidheadlines.com/201...-leak-and-show-off-the-dual-edge-display.html
Click to expand...
Click to collapse
I like the wider screen also.
New phones are always going to be progress with a few hits and misses.
However the functionality of the note edges edge is so important to me that it's almost a non negotiable for my next phone.
That's why I am keen that new Samsungs have "real functional" edges.
jez924 said:
I've had the Note Edge since day one and love the phone. However battery life hasn't been all that great for me the last couple of months and its also been giving problems. Not to mention that it wont be long before Samsung stops with the updates or takes forever to push out to Note Edge devices. And even tho it has the s pen I never saw myself using it much. Not concerned about the difference in screen size as I use mostly in landscape mode anyway. After seeing the Samsung event Sunday I've given it some thought and put my pre-order in today. I'll take the bigger battery, wireless charging, better processor, more memory and always on display over the wider screen. I know I could always wait for the next Note upgrade but I'm too dam impatient! . Oh, and I like the fact that Samsung is giving out the Gear VR and a 6-game bundle supposedly worth 150 dollars.
Click to expand...
Click to collapse
New phones are always going to be progress with a few hits and misses.
I carry a spare battery when I know I am likely to need it. .. only been caught out once so far.
However the functionality of the note edges edge is so important to me that it's almost a non negotiable for my next phone.
That's why I am keen that new Samsungs have "real functional" edges.
No one has been able to clarify if the s7 edge has a "proper" edge
MSK1 said:
New phones are always going to be progress with a few hits and misses.
I carry a spare battery when I know I am likely to need it. .. only been caught out once so far.
However the functionality of the note edges edge is so important to me that it's almost a non negotiable for my next phone.
That's why I am keen that new Samsungs have "real functional" edges.
No one has been able to clarify if the s7 edge has a "proper" edge
Click to expand...
Click to collapse
I can see your point with the wanting the wider screen but correct me if Im wrong you still have the same functionality of the edge screen that you have with the note edge. Perhaps the note edge panel may be a bit wider. Both the S6 edge and the S7 edge still have the edge display which will show clock, notifications and with the s7 you have a new edge panel that swipes open and makes it useful to access applications using one hand. I mainly got the Note Edge so I can see notifications and sport tickers without having to open my phone but now I dont use it as much since I got a Gear S2. Plus I want to be able to use Samsung Pay and Note Edge will never get it.
jez924 said:
I can see your point with the wanting the wider screen but correct me if Im wrong you still have the same functionality of the edge screen that you have with the note edge. Perhaps the note edge panel may be a bit wider. Both the S6 edge and the S7 edge still have the edge display which will show clock, notifications and with the s7 you have a new edge panel that swipes open and makes it useful to access applications using one hand. I mainly got the Note Edge so I can see notifications and sport tickers without having to open my phone but now I dont use it as much since I got a Gear S2. Plus I want to be able to use Samsung Pay and Note Edge will never get it.
Click to expand...
Click to collapse
I don't know about the s7 Edge but the s6
Edge certainly has inferior functionality to the note Edge......
I am hoping that s7 Edge is more like the Note Edge (from an edge perspective)... I can live with any other changes but can't live without a proper Edge.
......see below for an extract from a review talking about edge differences between Note and S6.....
The Note Edge SDK can not be used with the S6 Edge, and as such all of the existing content panels are useless. To make matters worse, you can’t do anything beyond the 4-core functions present in the S6 Edge and thus there is no potential to tweak or tinker. Edge Lighting, People Edge, Information Stream, and Night Clock: all of these could technically be done on a normal “flat” phone, just with slightly less comfort.
Why did Samsung strip away the real functionality of the Edge Display?
Edge Lighting has the side of the screen light up when you get a phone call or receive a notification. People Edge allows you to color-coordinate the lights with up to 5 contacts. Information Stream is similar to the ticker feature mentioned earlier on the Note Edge, and Night Clock is also related to lights. That’s it. Nothing impressive whatsoever, if you ask me, at least nothing that justifies making use of such a new piece of display technology.
Why did Samsung strip away the real functionality of the Edge Display? Simple: the S6 variant is much thinner than its Note sibling and, therefore, the curves are much less subtle. This in turn means that there is simply no place to put icons and the like. Unlike the Note Edge, the S6 Edge’s display is one single screen as opposed to “two”.
No way to samsung s7 edge, note edge is still promising and without s pen I will not buy any s series phones.
Sent from my SM-N915G using Tapatalk
dhruva7 said:
No way to samsung s7 edge, note edge is still promising and without s pen I will not buy any s series phones.
Sent from my SM-N915G using Tapatalk
Click to expand...
Click to collapse
Do u think they will produce another Note Edge?
MSK1 said:
Do u think they will produce another Note Edge?
Click to expand...
Click to collapse
Bet we can hope for but I doubt it. I was hoping the S6 Edge plus would be Note Edge 2 but for whatever Reason Samsung has decided against it
Maybe there will be a 5.9 inch 7 Edge plus. ....
Keep dreaming! lol
http://samsunggalaxynote6i.com/
Samsung missing a trick here. ..
I keep going back and forth betweeen pickin up a used NOTE EDGE or the new S7edge, been to BB like 3 times to play with it and seen every youtube video reviewing it. Its a awesome phone but im still not happy about not having a replaceable battery and the edge screen really isnt independent like the Notes. I watch a lot of tv via SLINGBOX and really want to be able to see my notifications on the edge screen without interrupting the main screen. maybe its just cause the phone is in demo mode and its really glitchy but it seems like the edge panels come out over the entire screen blocking whats on the main screen. i try and imitate the app by using youtube but i cant really get it to work. the app panels are really cool but wish it was independent still. What do you guys think?
urirx98 said:
I keep going back and forth betweeen pickin up a used NOTE EDGE or the new S7edge, been to BB like 3 times to play with it and seen every youtube video reviewing it. Its a awesome phone but im still not happy about not having a replaceable battery and the edge screen really isnt independent like the Notes. I watch a lot of tv via SLINGBOX and really want to be able to see my notifications on the edge screen without interrupting the main screen. maybe its just cause the phone is in demo mode and its really glitchy but it seems like the edge panels come out over the entire screen blocking whats on the main screen. i try and imitate the app by using youtube but i cant really get it to work. the app panels are really cool but wish it was independent still. What do you guys think?
Click to expand...
Click to collapse
My concern has been how "independent" the s7e screen is and how it might "takeover" main screen. ...
Looks like you share this concern. Can u elaborate on the problem or share links to good videos that show this
edge screen takeover
MSK1 said:
My concern has been how "independent" the s7e screen is and how it might "takeover" main screen. ...
Looks like you share this concern. Can u elaborate on the problem or share links to good videos that show this
Click to expand...
Click to collapse
if you watch any of the videos when they show that u can pull the panel off the side of the main screen, it shows the panels but also clouds out the entire main screen, so its not just showing the panels over the screen.
check out this video
https://www.youtube.com/watch?v=ocDwVFwUV74
U can plainly see that the edge screen is taking over the main screen and u can not see whats on it anymore
urirx98 said:
if you watch any of the videos when they show that u can pull the panel off the side of the main screen, it shows the panels but also clouds out the entire main screen, so its not just showing the panels over the screen.
check out this video
https://www.youtube.com/watch?v=ocDwVFwUV74
U can plainly see that the edge screen is taking over the main screen and u can not see whats on it anymore
Click to expand...
Click to collapse
I can't believe the silliness of this. ... id love to be able to talk to the decision makers! !
MSK1 said:
I can't believe the silliness of this. ... id love to be able to talk to the decision makers! !
Click to expand...
Click to collapse
I agree, i mean thats what my dilema is with this phone, yes u can scroll thru the notifications on the edge when the screen is off but when screen is on, its part of the screen again and those panels overrun the main screen, i guess im going to wait it out a few more months either for price to maybe drop or for the next Note series. Hoping the bring the edge back with them, as well as the waterproofing, but i heard from the Samsung rep at Best Buy that the battery will not be removable, thats for sure. errrr
urirx98 said:
I agree, i mean thats what my dilema is with this phone, yes u can scroll thru the notifications on the edge when the screen is off but when screen is on, its part of the screen again and those panels overrun the main screen, i guess im going to wait it out a few more months either for price to maybe drop or for the next Note series. Hoping the bring the edge back with them, as well as the waterproofing, but i heard from the Samsung rep at Best Buy that the battery will not be removable, thats for sure. errrr
Click to expand...
Click to collapse
I regularly need my spare battery with note edge.... so I wouldn't buy a phone without.
I'm glad edge is a beast so could withstand a longer cycle whilst the Samsung execs sort themselves out!!!
There is absolutely no need to have an edge that's wider than one icon either..... if u need lots of info use the good damn main screen! !!!
urirx98 said:
I keep going back and forth betweeen pickin up a used NOTE EDGE or the new S7edge, been to BB like 3 times to play with it and seen every youtube video reviewing it. Its a awesome phone but im still not happy about not having a replaceable battery and the edge screen really isnt independent like the Notes. I watch a lot of tv via SLINGBOX and really want to be able to see my notifications on the edge screen without interrupting the main screen. maybe its just cause the phone is in demo mode and its really glitchy but it seems like the edge panels come out over the entire screen blocking whats on the main screen. i try and imitate the app by using youtube but i cant really get it to work. the app panels are really cool but wish it was independent still. What do you guys think?
Click to expand...
Click to collapse
Check out the XDA S7 Edge pages... there is a solution so the screen doesn't cloud out when using the edge. Should help you decide
---------- Post added at 08:50 PM ---------- Previous post was at 08:49 PM ----------
MSK1 said:
My concern has been how "independent" the s7e screen is and how it might "takeover" main screen. ...
Looks like you share this concern. Can u elaborate on the problem or share links to good videos that show this
Click to expand...
Click to collapse
Check out the XDA S7 Edge pages, there's a solution on there.

front camera just awful or device defect?

I just bought the S7, and I noticed that the front camera is just bad.
It looks like the focus is off. it's so bad that it's even worst than my old S4 front camera.
here are examples:
imgur.com/a/bUcq2
the S4 are the left ones, and S7 are the right ones. at the S4, you can see each individual hair (on the eyebrows or the beard), but at the S7 everything is just blurry.
is my device defective, or it's just how the front camera functions on the S7?
I have seen many people reporting this issue, so I really wonder if returning the device and getting another one will do any good.
''so I really wonder if returning the device and getting another one will do any good.''
It won't
NeoDJW said:
''so I really wonder if returning the device and getting another one will do any good.''
It won't
Click to expand...
Click to collapse
well...
I just don't get how this issue doesn't get more buzz. I mean, other people don't notice, or just don't care enough of selfies?
Also, I'm pretty sure there won't be any software fix for that - 6 months have passed since release.
So basically I bought a costly flagship phone with only rear camera- cuz the front camera is simply embarrassing, I cant use it.
There is a thread here on xda about this problem, but no one came up with a solution. Some said that models made in Vietnam (such as mine) have a bigger focus issues than those made in Korea. The problem is that focus on the front cam is set to infinity, so it doesn't focus close objects correctly. Some people went to samsung and got 3-4 new devices and all were having the same issue.
I think that it COULD be fixed with an software update, because I found people talking about it on various forums. But until that happens (I hope), try holding it 30-40cm away and it will be decent. Turn off beauty face aswell.

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