Had my ascend mate 7 for two weeks now, noticed that sometimes (now more and more often) I have troubles calling, I don't hear the voice, it's like breaking, nothing wrong with the speaker, but looks like the phone is losing the connection, but the signal bar is full.
What could possibly be the reason?
Thanks.
Sent from my HUAWEI MT7-L09 using XDA Free mobile app
I am also having problem with the data. It is frequently disconnecting. The data sim bars are less as compared to the voice sim, although it is from the same service provider. I changed the slots also but results are the same. My colleagues are telling that there is no problem in their phones. I don't know where is the problem? My voice sim is working well...
Sent from my HUAWEI MT7-TL10 using Tapatalk
Same here .. mobile internet just cuts .. when phone in sleep longer..
I have to restart phone..
Well, I don't have problem with the data.. but sometimes it's just impossible to talk to someone.
I have a suspicion that my problem is in the SIM card, is it possible that due to using old card with the 4g networks this problem occurs?
Sent from my HUAWEI MT7-L09 using XDA Free mobile app
Pirotexnik said:
Well, I don't have problem with the data.. but sometimes it's just impossible to talk to someone.
I have a suspicion that my problem is in the SIM card, is it possible that due to using old card with the 4g networks this problem occurs?
Sent from my HUAWEI MT7-L09 using XDA Free mobile app
Click to expand...
Click to collapse
I thought it is in SIM.. but I didn't have problem with honor 6 phone..
no mobile data internet on mate 7
Hi there android fans Recently one issue came up on my Huawei Ascend Mate 7 model MT7-L09 : just switched off manually mobile data in order to update from EMUI 3 to EMUI 4 and android 6 using wi-fi connection (saving cost of mobile data internet big load data transfer for that update) . The unpleasant surprise appeared after all the update and optimization finished, when I realized that mobile data cannot be activated anymore although I switched ON manually mobile data again from the settings menu. So in a few words: the mobile data icon looks switched ON but no "H" symbol for mobile data displayed and of course no Internet ((
If anybody can give me a solving hint would very appreciate it.
Best regards.
Problem solved: apn setting. Ciao
Related
I'm using airtel 3g in India. Whenever I'm connected to 3g and I get/make a call, the data doesn't work.
Is anyone else facing the same problem? Due to this, I can't use maps, whatsapp, true caller or anything for internet while driving and talking.
It wasn't the issue some 4 months back. I have experienced the same in htc one max, moto g, lenovo vibe z2 pro, oneplus one and some more mobiles. ExperimenTed with Vodafone as well.
3g is supposed to work during calls also right? Is it limited to airtel alone or is it the same with aircel, idea and docomo?
Thanks in advance!
Sent from my Lenovo K920 using XDA Free mobile app
AnYone?
Sent from my Lenovo K920 using XDA Free mobile app
contact Airtel Customer Care and tell them your problem....
Tried that. They said you can't access data over 3g while on a call. Only differentiator between 2g and 3g is the speed difference. I tried explaining the details of 3g, but he told it doesn't allow data while on call!
Sent from my Lenovo K920 using XDA Free mobile app
what ???
sacthegreat said:
Tried that. They said you can't access data over 3g while on a call. Only differentiator between 2g and 3g is the speed difference. I tried explaining the details of 3g, but he told it doesn't allow data while on call!
Sent from my Lenovo K920 using XDA Free mobile app
Click to expand...
Click to collapse
lol ...that is a funny answer. well the meaning of 3G is mobile broadband. well mean you can use data along with phone line. in simplest terms. i used airtel 3g in haryana and using it from last many years. also used in delhi in early days. always able to use it along with call. even truecaller works one same principle it shows your caller name on 3g connection because its necessary to have a 3g or wifi for it to work. well call again and ask the representative to let you speak to senior representative. :good:
Well, I managed some debugging on my own and figured out that issue is due to the access point settings. Changed some parameters and now I get slow internet while on call atleast!
The default settings I get won't allow me to get data while on call!
Can someone whose data works properly share their access point details? If airtel that is!
Sent from my SM-N910C using XDA Free mobile app
In my Nexus 5 whenever I enable data signal drops time to time.I changed the sim card too but it didnt solve it either.Looks like it happens only in 3g network because I didnt notice it in 4G LTE.
No matter which ROM i have in my phone, this happened in KitKat (full stock), PA, Lollipop (full stock).
I put my sim into a Galaxy S3 and it worked fine. So I think this is a issue in my phone, not on the sim.
Anybody else having this issue?
Any solutions?
Sent from my Nexus 5 using XDA Free mobile app
It finds the best network. If you enable it for voice only, I would imagine it would only look for best voice connection which could be 2G, but then when you enable data - it needs 3g. Just making a guess here
rootSU said:
It finds the best network. If you enable it for voice only, I would imagine it would only look for best voice connection which could be 2G, but then when you enable data - it needs 3g. Just making a guess here
Click to expand...
Click to collapse
Thanks for the idea. I changed the settings to 3G in Preferred network type and looks like it has solved the problem! No signal drops for few minutes.Will test more and report back!
Sent from my Nexus 5 using XDA Free mobile app
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
tuddu said:
Sorry...one stupid question: have you already tried keeping the phone completely stock (without any application and/or software or any kin dof personalisation) for a couple of week and see if the problem still exists?
It really seems to me a software problem. Very strange.
Click to expand...
Click to collapse
Thanks for your reply,
I haven't used it only with stock apps for a week maybe a day, but first thing when it came back from service for the first time, I did not install any apps and it still lost the connection anyway...
mirchichamu said:
I had the same problem with my MT7-TL10 golden version. For a week or so, the network used to come and go. Then ultimately the sim was not recognized at all. I sent it to Huawei service center and they told me that the sim slot is broken and I had to pay for replacement of the board which I refused. I was sure that I didn't break it. Now I am using my phone with one sim only.
Sent from my HUAWEI MT7-TL10 using Tapatalk
Click to expand...
Click to collapse
I'm not sure, but isn't the sim card slot located on the circuit board??? If it is, it cannot be the problem, but I must try the second slot anyhow.
jopomopo said:
Hi all,
I've had this great phone MT7-L09 (softare version L09V100R001C00B127) since last December. My problem is that every now and then the 4g cuts off for a period of ten seconds.
It does not matter how strong the signal is nor which or whatever app I'm using. It just loses network. First thing I did was to change the old sim card to a new one. Did not help.
I was in contact with the Huawei support and conclusion was to send phone to service. OK. It came back with the same problem altough they changed the circuit board...so obviously they though that this would solve the problem. I did not. After messing around with it, trying to find if someone else was suffering with the same problem, with no luck, I send it back to service. Now they said that there is nothing wrong with it, but the problem is still there.
I havent noticed anything cut offs using 3g. It's not a major thing but it would be nice to know if its a firmware or any other software related problem.
If I use Netflix or similar where the data keeps coming it works just fine or if I use the phone as Wi-Fi hotspot, no problems.
It just loses network connection using apps like play store, facebook, whatsapp, twitter, every browser ie. firefox, build in browser, chrome, to name a few.
Should I just keep using it as it is or keep sending it back to service until they fix this issue???
Thanks
Click to expand...
Click to collapse
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Simona Simmy said:
Man why everybody blames PHONE first??? like not trusting !
To fix this problem is to go to networks and u have to restore your apn to default it like refreshes then you can either just turn off data and then on and restart phone
Click to expand...
Click to collapse
Did not work.
jopomopo said:
Did not work.
Click to expand...
Click to collapse
Reset/Restore phone (backup first)
Simona Simmy said:
Reset/Restore phone (backup first)
Click to expand...
Click to collapse
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
jopomopo said:
Does not work, same problem after a numerous resettings. If I may add, I've have couple of other phones of which this problem does not occur.
In same place and conditions these phones work just fine not losing the data connection. Sure, if 4g is not available they use 3g, but never ever will the connection break off.
Click to expand...
Click to collapse
faulty 4G module tuner.. phone ... replacement needed...
change preferred network
Go to settings and -->mobile networks-->>preferred network and select "WCDMA only"..
It will fix your problem..
There is no such option in my phone settings, only the option to choose automatic 4g3g2g or automatic 3g2g or 2g, 3g only and 2g only. As previously stated no data loss nor connectivity issues using 3g. It's bit annoying sometimes when phone loses data connection altogether although signal is very strong. Just waiting lollipop upgrade if it'd solve the problem, I doubt it but...
network operator..
I think it's network problem..please contact your network operator..4g network have connection problem from some local area signal towers..so you just put other network company SIM card in your local area..(use 4g supported SIM only)
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
sorry
jopomopo said:
Thanks for your advice, but I don't think that it's SIM card problem because there is no problem what so ever using my other phone SGS5.
Click to expand...
Click to collapse
Hmmm. Sorry friend..I am helpless.. anyway continue your thread here..in Xda have brilliant members..they can help you..best of luck.
Thanks, I totally missed your comment...this is turning out to be quite a puzzle. I've noticed the less battery (<60%) I've have on the phone there seems to be nothing wrong with the 4g connection. ???
To answer to myself, I was too optimistic...nothing to do with battery. It's just so weird that phone works like a charm most of time and then suddenly not. I'm confused...
Now on the newest firmware lollipop 5.1 it fixed my lte problem
same issue
I bought mate 7 a couple of days ago and I keep losing the data connection. the network gets connected and lost again.
i did everything to fix it but no luck. changed sim, restored device, modified APN and no luck.
it keeps disconnecting seems that it is a problem with the phone itself as i have read the same issue on a couple of forums..
hope it is a software issue and get fixed soon as this is annoying.
In service they replaced my phone to a new one mostly because of this problem and I can say it did not help at all. Only upgrading to lollipop will fix the problem ( tested on beta) I'm on b145 now and it does that all the time. I guess it is carrier based problem not SIM nor hardware.
Oneplus network speed is like a flat boy trying to beat usainbolt.
I've tested my HTC One m7 vs Oneplus connection and M7 is REALY fast.
Oneplus is slow, even connected with H+ it takes time to load the page, tryied different sim , 1000 modems , nothing.
Also when you try to use it as hotspot it loses signal, no loading webpages!
When this will be fixed? I think it's a real problem for this phone. More than the touchscreen issue.
I just got 35/7Mbps on speed test on mine via tmobile US. Seems fine to me.
Sent from my A0001 using XDA Free mobile app
minotauri said:
I just got 35/7Mbps on speed test on mine via tmobile US. Seems fine to me.
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
I know that speed it's ok , but if you use the phone after some minutes network starts dropping , and even if is connected to hspa webpages does not load, or they take to much time.
I've tryied 2 different operators (i'm from italy) and nothing changed.
I havent noticed any drops at all, but I'll keep a look out for it when I do more heavy browsing on it.
◕‿◕ said:
I know that speed it's ok , but if you use the phone after some minutes network starts dropping , and even if is connected to hspa webpages does not load, or they take to much time.
I've tryied 2 different operators (i'm from italy) and nothing changed.
Click to expand...
Click to collapse
No problems here neither (unless I'm on a very slow wifi, but then I switch to LTE and all is fast again...)
Strange! Used two italian network(wind and Vodafone) and I never had slow network or dropped connection..which network did you use?
Sent from my A0001 using XDA Free mobile app
Super fast for me
Since using oxygen os,no more WiFi drop issues. Still don't like oxygen os but at least it seems stable.
itfsos said:
Strange! Used two italian network(wind and Vodafone) and I never had slow network or dropped connection..which network did you use?
Sent from my A0001 using XDA Free mobile app
Click to expand...
Click to collapse
No problem here with Wind, Voda and 3. Can't test TIM. But never had an issue.
Used with Slim, CM11S and CM12.
matrixino said:
No problem here with Wind, Voda and 3. Can't test TIM. But never had an issue.
Used with Slim, CM11S and CM12.
Click to expand...
Click to collapse
CM11S,CM12 nightlies and Oxygen for me, no issues!
Sent from my A0001 using XDA Free mobile app
Happens to me all the time regardless of Modem etc. Just another OPO "deal with it" thing. Luckily never occurs while tethering though
For the past week or so my cell signal indicator shows the strength with a small ! Inside it. I am still getting a perfectly good data connection. Disabling and reenabling the mobile data will bring back the H for a while before the ! returns.
I am in the UK and running on Virgin mobile which runs on the EE network and I have noticed that when I do a network scan I don't get EE listed but I do get Virgin and all the other providers. When I do the same scan on my wife's Nexus 5 she gets 2 EE's as well as all the providers I get.
I am running latest OTA 5.1
Ideas anyone?
Baz8755 said:
For the past week or so my cell signal indicator shows the strength with a small ! Inside it. I am still getting a perfectly good data connection. Disabling and reenabling the mobile data will bring back the H for a while before the ! returns.
I am in the UK and running on Virgin mobile which runs on the EE network and I have noticed that when I do a network scan I don't get EE listed but I do get Virgin and all the other providers. When I do the same scan on my wife's Nexus 5 she gets 2 EE's as well as all the providers I get.
I am running latest OTA 5.1
Ideas anyone?
Click to expand...
Click to collapse
Well.... The "!" sign means that your phone doesn't have signal...
I don't know why it happens to you, but try to flash another rom, or contact your carrier operator (I don't know what's the words in english, not my native language)
But the thing is that I am getting signal, when the ! Is displayed I can make and receive calls and I can still use my 3g connection
Baz8755 said:
But the thing is that I am getting signal, when the ! Is displayed I can make and receive calls and I can still use my 3g connection
Click to expand...
Click to collapse
It the ! means you are not connected to any internet (WiFi or 3g). It is like on jellybean (jellybean changes colour when you are connected). It disappears when you are connected to WiFi or 3g right?
Fell free to hit thanks!
Sent from my Nexus 5 using XDA Premium 4 mobile app
---------- Post added at 07:46 AM ---------- Previous post was at 07:44 AM ----------
So basically you are meant to have the "!"
Sent from my Nexus 5 using XDA Premium 4 mobile app
But I am connected to 3g. I can search the internet and send and receive emails with the ! Showing on my signal and WiFi is turned off
Does it possibly mean not connected to Google services? I get this on both WiFi and cell occasionally.
I think the problem was with my airtime provider as it went away after a few days
Baz8755 said:
For the past week or so my cell signal indicator shows the strength with a small ! Inside it. I am still getting a perfectly good data connection. Disabling and reenabling the mobile data will bring back the H for a while before the ! returns.
I am in the UK and running on Virgin mobile which runs on the EE network and I have noticed that when I do a network scan I don't get EE listed but I do get Virgin and all the other providers. When I do the same scan on my wife's Nexus 5 she gets 2 EE's as well as all the providers I get.
I am running latest OTA 5.1
Ideas anyone?
Click to expand...
Click to collapse
I think its when you reach the data limit warning you set on your phone