Database Info

[Q] Internet Issues

I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave

triviadave said:
I just got my Sensation today, unboxed it, but it won't do anything over the internet over wi-fi. I have connected it to my wi-fi router and it says it is connected with 4 bars of signal, but whenever I try to go to a webpage it brings up the Android fault screen saying "Webpage not available", it seems to do the same thing when connected through my pc (having said that, I am less sure my settings are correct for that to work).
I have moved from a Motorola Milestone, which works perfectly on the same network.
Does anyone have any ideas what I am doing wrong?
Cheers,
Dave
Click to expand...
Click to collapse
the only thing i can personally think is try making sure your router has all the latest drivers.....better yet...try to connect to a different wifi spot to eliminate phone or router. if, with a different known working router it doesn't work, then get worried.

I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.

bjones4 said:
I'm having similar problems. With my Vodafone sim everything works fine, but with my T-Mobile sim (which I want to use until my number is ported), I get 4 bars of HSDPA signal but no data connection and the wi-fi doesn't work.
Click to expand...
Click to collapse
Thanks, glad I'm not the only one. I've just tried it with my T-Mobile sim, and that has the same problems. Will probably try calling vodafone tomorrow or going in store, I hold out more hope of finding someone helpful online though. My experience of store staff is not 100% positive for technical stuff.

WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.

agent.m said:
WiFi is good on mine although I don't get a 3g signal at all at home. T mobile sim doesn't connect to internet either but hopefully that should be because the internet settings should be changed for t mobile. I'm hoping that any issue we have can be sorted with a new radio.
Click to expand...
Click to collapse
You'll probably need to add new APN settings for t-mobile, as the Vodafone Sensation only has the vodafone APN.

lol that what i meant. but vodafone should have a better signal that t-mobile its struggling to keep 1 bar. hope this not one of those antenna bugs that my old tytn 2 had

I've not yet tried WiFi but my mobile data is now working fine on T-Mobile with the following APN settings;
Name: TMobile GPRS
APN: general.t-mobile.uk
Username: user
Password: pass
Enter that via the APN option in settings under wireless networks.
Sent from my HTC Sensation Z710e using XDA Premium App

It looks like it is a problem with my router / network. I have managed to get wireless working on a different wireless network, so I think I need to play with my router to see if I can get that to work.
Thanks for all the help guys.

[Q] I have HSDPA service, but 3g refuses to function!

When my phone shows the H symbol for network, it works well, but when I'm not using the network (no traffic), it falls back into 3g and gets stuck on upload. Occasionally, H service will come back, but often it won't. I have found if I turn the screen off, H service is restored.
I have had this problem for months now. I have a i9020a. Currently I have CM9 April 8th nightly installed, using the i9020AUCKJ1 radio. I just got done reverting to the stock build recently released from Google (IMM76D, I think), then upgrading to CM9.
No matter what I've done, nothing has worked:
1. reverting to stock then upgrading to a custom rom (Team-Kang, CyberGR, CM9, etc);
2. trying different radios;
3. opening phone info (*#*#4636#*#*) and changing it to GSM auto PRL as well as setting the band to USA;
4. making sure the APN is correct;
5. restoring the IMEI backup;
Any ideas what the issue could be?

H is 3G. Only active while data is being actively sent/received and it is actually feasible to use in your current area. Also, are you sure it is not only the animation that gets stuck?
Is there an actual problem, though? Is something not working quite right (data, sync, notifications, etc)?

It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk

chrisnathan1983 said:
It gets stuck on UMTS:3 (just keeps trying to upload) and won't work again until I turn off the screen and then it will usually revert to HSDPA:9.
Sent from my Nexus S using Tapatalk
Click to expand...
Click to collapse
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Sent from my GT-I5500 using Tapatalk

While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium

chrisnathan1983 said:
While taskiller certainly kills most running processes, it does nothing to help my network connection.
On a separate note, my roommate has the same phone and his maintains a steady HSDPA:9 connection without ever dropping into a UMTS:3 connection.
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
The normal behavior of the phone is to use HSDPA while it's in need(download/upload) , when not in use automatically goes to UMTS:3
What ROM your room mate is using ? model ? radio ? network ?
---------- Post added at 07:43 PM ---------- Previous post was at 07:36 PM ----------
Gasashi said:
you should download taskiller.. kill all app before you use your internet, i have same problem and always solved with that way..
hope this helping
Click to expand...
Click to collapse
You're talking totally rubbish ... Killing apps will not enhance anything and may even slow things down by needing more CPU power to open auto apps again...

I have expereinced the same issues with my 9020a on ATT. Sent phone to Samsung twice, changed SIM cards 4 times. Updated radios, now on 4.0.4 getting about 120 kbps download speeds while my other phone (work phone), iphone4s on att, gets about 5 mbps.
Call att, they credited me my entire months bill and offered a free galaxy note with a 2 year agreement. My thought is that ma' bell is just killing any unlocked phone or there are issues related to "LTE" rollout they wont admit to that is causing a disruption with 3.5G.
Anyways to the OP, you aren't alone. I too hope someon can help!

My roommate is using the same rom, CM9 (nightly from 3/29 though), radio is i9020xxkb3, network is also AT&T with same plan.
Watching the About Phone/Status on his phone, it stays on HSDPA:9.
My returns to UMTS:3 when not in use, but when in this mode, I get no network traffic at all. I will flash upload but will never download anything. Occasionally, H service will be restored, and I will get my network connection back.
Sent from my Nexus S using Tapatalk

He is also using an i9020a
Sent from my Nexus S using Tapatalk

This is a screenshot of what happens. The mobile signal is consistent until I turn the screen on and the something happens.
Sent from my Nexus S using Tapatalk 2

why you're wifi on ?

I don't always turn it off when I go to work. Unless I'm traveling I usually leave it on.
Sent from my Xoom using xda premium

To begin proper troubleshooting turn wifi off while you browseand report back

I experience the same connectivity problems whether I have the wifi off or not.
Sent from my Xoom using xda premium

same problem bro
i am from the Philippines and i'm experiencing the same problem with my i9023. No connection when on "3G", connection resumes when "H" or "E" appears in status bar

I too have this problem it's annoying!!
Sent from my JB AOKP Nexus S

unable to connect to internet using mobile data connection

Hi guys, i am using internet via wifi for quite some time
But i have tried with mobie data connection and i am facing some problems...
When i switch on mobile data connection 'E' connection(edge) symbol appears for like 5 mins ..
After 5 mins E symbol is gone and i am unable to connect to internet.. my signal strength is full
After 2-3 hours again i can see that E symbol for 5 mins and boom its gone again..
Can somebody solve my problem please..

Which rom are you running? For some T-Mobile users like myself the Cm roms have data issues. When I try to run Cm, I get blinking data that NEVER connects. If your not running Cm rom have you tried the application get RIL? It checks to make sure ril is matching radio and if not matching recommends a ril to download.it's really helped my signal. I found I had a weak signal because my radio and ril we're not matching. Once I downloaded the proper ril my signal jumped back up from one bar to five bars! I am assuming you are rooted. If your not you can't use get ril because it's for device with root. If you're not rooted, your options are pretty limited. If not rooted you can call carrier and see if they can help. But if you are rooted, do try "get ril" it can really help. Best wishes to you. Hope this is helpful.
Sent from my Sensation using xda premium

realsis said:
Which rom are you running? For some T-Mobile users like myself the Cm roms have data issues. When I try to run Cm, I get blinking data that NEVER connects. If your not running Cm rom have you tried the application get RIL? It checks to make sure ril is matching radio and if not matching recommends a ril to download.it's really helped my signal. I found I had a weak signal because my radio and ril we're not matching. Once I downloaded the proper ril my signal jumped back up from one bar to five bars! I am assuming you are rooted. If your not you can't use get ril because it's for device with root. If you're not rooted, your options are pretty limited. If not rooted you can call carrier and see if they can help. But if you are rooted, do try "get ril" it can really help. Best wishes to you. Hope this is helpful.
Sent from my Sensation using xda premium
Click to expand...
Click to collapse
Thanks for the reply.. but unfortunately i did not root my mobile.. i have full signal 5 bars... Even then unable to connect
I am from india using idea network..

xtremeinfo said:
Thanks for the reply.. but unfortunately i did not root my mobile.. i have full signal 5 bars... Even then unable to connect
I am from india using idea network..
Click to expand...
Click to collapse
The E symbol stands for EDGE which is 2G.
Have you asked your service provider to enable mobile data connectivity for you?

smackd said:
The E symbol stands for EDGE which is 2G.
Have you asked your service provider to enable mobile data connectivity for you?
Click to expand...
Click to collapse
Yup .. know that its edge... And i have asked my operator to enable ..
Its working but only for like 5 mins....and i even dont know when it works .. it just comes suddenly and goes off boooom

Try this I think it will work for non rooted phones also. Press *#*#4636#*#* then when the menu comes up press phone information. Then scroll down and press on your current signal, another menu will pop up, then press wdcma only, this is 4G. Then scroll down and press refresh. If you have a available 4G signal in your area this will lock on the signal. It will not switch to edge. I often use this method because my device prefers edge and I want 4G. It works wonderfully for me because I have a strong 4G signal in my area. If you don't lock on or have no signal available after this then 4G is not available in your area. But do give this a try, it will lock you on the 4G network and no more switching to Edge. Let me know please how it goes. I think this will solve your problem. Do write down the code because after reboots you will have to do it again. Hope this is helpful! Best wishes!
Sent from my HTC Sensation using xda premium

realsis said:
Try this I think it will work for non rooted phones also. Press *#*#4636#*#* then when the menu comes up press phone information. Then scroll down and press on your current signal, another menu will pop up, then press wdcma only, this is 4G. Then scroll down and press refresh. If you have a available 4G signal in your area this will lock on the signal. It will not switch to edge. I often use this method because my device prefers edge and I want 4G. It works wonderfully for me because I have a strong 4G signal in my area. If you don't lock on or have no signal available after this then 4G is not available in your area. But do give this a try, it will lock you on the 4G network and no more switching to Edge. Let me know please how it goes. I think this will solve your problem. Do write down the code because after reboots you will have to do it again. Hope this is helpful! Best wishes!
Sent from my HTC Sensation using xda premium
Click to expand...
Click to collapse
Some of the Sensation Models do not support 4G.
It is unlikely that 4G is available in OP's region since it is not showing H

smackd said:
Some of the Sensation Models do not support 4G.
It is unlikely that 4G is available in OP's region since it is not showing H
Click to expand...
Click to collapse
Yup you are right... First thing my device supports only 3g and even if it does support 4g it is not avilable in my region
Thanks for the replies..please post if there is any alternative..
Note - my device connects to edge connection but only 5- 10 mins even though full signal of 5 bars is avilable

xtremeinfo said:
Yup you are right... First thing my device supports only 3g and even if it does support 4g it is not avilable in my region
Thanks for the replies..please post if there is any alternative..
Note - my device connects to edge connection but only 5- 10 mins even though full signal of 5 bars is avilable
Click to expand...
Click to collapse
You can try putting in Data Enabled card of a friend of yours and see if this is a phone issue or a provider issue.
Also check if your provider provides 3G in the area.

[Q] Signalstrength and mobile internet connection issues

I often have issues with my signal being at 1 or 2 bars where friends of mine (Galaxy S3 and iPhone 4, but same operator) have like 4 or 5 bars. Sometimes people cant even call me even though my phone shows 1 bar of signal.
Buts thats not the worst thing. My mobile internet connection seems to not work EVERYTIME I'm in some kind of tunnel, sometimes even in normal houses. It shows that it tries to get information (arrow up and down) but it doesn't (it even switches from H to 3G, which doesnt even make sense). In the end it tells me the networks not working.
Does anybody have similar issues?

Some boost mobile user reported similar behaviour.

I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516

russellvone said:
I've flashed the ICS radio and signal is much stronger. While running the jb update I would have full bars and still get 'bad connection please turn on WiFi to connect to the internet' 4g full signal would do the same thing. Until I flashed ICS radio of course.
---------- Post added at 10:05 AM ---------- Previous post was at 09:58 AM ----------
Edit. Probably the network, looks like jb radio is the same one, weird though my signal is much stronger now. Must have been a placebo, + the network being 'optimized'
Edit. Can any one verify the boost mobile jb radio? 'its the number under settings next to baseband'
Mine is 1.12.50.0516
Click to expand...
Click to collapse
I just got my replacement phone. Let's see if this One SV has the same problems. If so, I'll tell them to give me a different phone, I can't use it like that. I'll tell you guys.

I got a new one. It's a non LTE though. But it works way better now. Driving through tunnels makes my mobile Internet disconnect for a second now, but I guess that's pretty normal. Before it didn't work at all in tunnels. Maybe it had to do something with the LTE variant.
Gotta check if the phone signal got stronger too.
By the way I'm writing this while being in the subway station.
Sent from my HTC One SV using xda app-developers app

My LTE SV has roughly the same reception as my old phone, the Desire, which has always had great reception for me. So in your case it must have been either a defective terminal or maybe some weird software issue.
It's a shame, though, that they've replaced your SV with a non-LTE one. You did pay for the LTE version, that's what they should've replaced it with.

Well, something is still not right with this phone. Even though my mobile internet is working as intended now, I still have big connection issues. Sometimes (at least 5-10 per week) I lose my signal completely, which shouldn't be too much of a problem if it lasted for like 10 seconds or so, but it doesn't reconnect on its own. I have to restart my phone every time. People often can't call me for hours because I don't notice that it lost its signal once again.
I will call them and tell them I want a different phone as I'm still paying for it. I can't use this one anymore or at least not for my job.
Sent from my HTC One SV using xda app-developers app

Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?

TVTV said:
Well, now that's weird. I mean OK, you might get one bad terminal, but to have it replaced and still have the same issues...?
It might be that your radio/ROM isn't compatible with the network, or maybe you have a bad SIM card. Try and replace the SIM, see what happens.
I live in a bad signal area. I usually get 1-2/5 bars on WCDMA and 3-4/5 GSM bars. Sometimes when the phone switches connections it'll take 2-5 seconds to do so, but i've never had it remain offline etc.
Could you please tell us where you're from/what operator you're subscribed to?
Click to expand...
Click to collapse
I'm from germany and my operator is o2. I contacted them again. They told me they can only send me another replacement phone, which wont change anything for sure.
My problem really isnt that it doesnt have signal for a short time period. My problem is that it stays like that for hours!

Please stop quoting the post you're answering to if said post is right above yours. It clutters up the forum.
Right then. So ask for a LTE replacement - that's what you've paid for, that's what they should give you, and see if the problem persists. If it does, use the phone without an SD card for a few days, try not to install any „toggle” software (like 2g/3g toggle widgets etc.) and replace your SIM card (it should either be free or cost you some 2 EUR - that's what Vodafone charges here in RO). If the problem still persists, it must be a network issue.
If you have a few minutes, try this: Settings -> Mobile Data -> Network Operators -> Search Networks, give the phone a few minutes to look for networks, then when it displays the network list, tap on yours and allow it to register. See if this changes anything.

Sorry sir. I'm just pressing that reply button. Didn't know about the one under it.
I just found out something pretty retarded. I went for the network settings and chose the network mode "GSM/WCDMA" instead of "GSM/WCDMA/LTE" and it instantly jumped to 5 bars from 1. It's the fricking LTE network.
By the way i made a mistake. it was a LTE version replacement from the beginning.

Yupp, thats what i always do: let the phone always work in the best available network (set by me to GSM Only).
This Network is pretty stable at my place and its also battery saving because it don't search/switch for another net.

Well that's quite crappy though. I didn't buy a LTE phone and a contract that allows me to use it, just to find out that it doesnt work as intended.
God I hate it.
I told them that this is the problem and they're just sending me a new sim card. Don't really expect this to help, but let' try out and afterwards I'll just contact them again.
At least the phones stable now...

Well, it's not the phone's fault. It's the operator's fault. Their LTE network is not developed enough. You should be happy, though. Vodafone Romania does advertise LTE, but the coverage is somewhere near 0.01% of the country (mostly near Vodafone shops or by the seaside). So where i live i don't even get LTE. And i live in the capitol. :laugh:

Thats what i think. LTE is far away from stable and everywhere available.
Near to me is a village, where you can't use a mobile phone, because there is NO network at all, lol.

What?! In DE? I thought that only happened in the East!

Yupp, in the middle of "DE"...
Lol, don't wanna live in this village. Many jokes and so, you can imagine

My connection is crazy good. Better than WiFi..... I'm loving it.

russellvone said:
My connection is crazy good. Better than WiFi..... I'm loving it.
Click to expand...
Click to collapse
russellvone, you're lucky.
In the area I'm in a bunch of Boost customers had serious signal strength issues starting last week, and data feels like it's been throttled to 2g/EDGE while we all get "4G" on our status bars.
Service feels like it's been declining, and I've only been with them since June of this year.
PRL updates did nothing.
I used Tmobile prepaid for my personal phone since the Nexus S launched, then a Galaxy Nexus.
The only reason why I didn't get a Nexus 4 was that I thought I was missing out on something without LTE.
I got the SV for free, so I didn't exactly choose Boost.
I just needed something to hold me over a few months.
Now, I won't care if the Nexus 5 has LTE or not, I'm buying one and going back to Tmo.
The SV is fine, the service.....that makes it or breaks it for me.

[Q] Connection issues with Wifi and Mobile Network

So I've had my nexus 5 for a few weeks now and I have two connection issues, one with wifi and one with the T-Mobile network.
Wifi Issue: I can connect to wifi with no problems, but after a while the wifi just stops working. It is still connected and the signal strength is good but I can't load any web pages or download anything. This usually happens if I'm downloading a large file from the play store.
T-Mobile Network: I usually drive though a couple dead spots on my commute where I lose service which is unavoidable. The problem is once I return to an area I know I get service, the phone has not reconnected to the mobile network. A triangle shows up in the notification tray saying I don't have service and I have to either search for a network operator or reboot the phone to get a connection. This problem doesn't happen every single time I lose service, but enough to be very annoying.
If anyone has a solution or suggestions they would be greatly appreciated. FYI my nexus is completely stock (using ART), I haven't rooted or unlocked anything...yet.
Thanks for your help

I have very similar issues.
I am on stock, unrooted and can't get decent internet through my WiFi even though my nexus 7 and other phones don't have an issue.
It also seems to struggle over 3g. I am with 3
I was considering contacting Google to see if I can replace the phone. I bought mine in November.
Sent from my Nexus 7 using xda app-developers app