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Unable to get 3G on my Touch Cruise

I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.

Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.

If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens

benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
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Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.

Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS

As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS

WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.

The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS

just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again

rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message

Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.

Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.

I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.

I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?

GSM signal problem Unlock/Flash Radio/new Rom

Hello everyone,
I have a Sprint TP2, which i have done the following in order:
1. Flash Hard SPL
2. Sim Unlock - (found out this actually wasn't necessary, but made donation anyway)
3. Flash Radio (2.05.00.WU)
The above all done according to instructions from this forum.
4. Plugged in a T-Mobile sim card, switched to GSM only Manual, found the network, made a call. Worked fine.
5. Flashed new Rom (EnergyROM_21864_RHOD500_09.Nov.2009_StandardM2.5)
Started using it on Sprint, everything was fine. Switched over the T-Mobile, seemed ok at first... but now problems begin:
a. Tried connecting 3G and get online via T-Mobile, seemed to work for a minute.
b. Tried using GPRS (2G, turned off 3G), seemed to work intermittently.
c. Noticed couldn't stay on T-Mobile's network, even though when signal was good.
d. I thought the data connection was causing the problem, but turning off all data connections didn't help. Gets connected, then soon gets dropped. Still couldn't stay on T-Mobile.
This same T-Mobile card works perfectly with the original T-Mobile TP2, and works find on another LG phone. So it's not the card or account issue. I don't know what could've caused this, is it the new Radio? or is it the Rom?
Can anyone give suggestions on how to cure this? Thanks!
James
**Edit - sorry, found the dialog is going on at another thread. But just thought this might need to be in a separate thread anyway.

I Am having a similar issue.
I too am having the same exact issue. Has anyone got the SPRINT: HTC Touch Pro 2 working on T-Mobile? I Have Both, The one for T-Mobile and Sprint.... I Just Like Sprint Phone a lot better.

i have the same issue. even when i go into the gsm/umts services and change the band to 1900/850.
i also seem to have an issue where it shows i am connected to the network and i can make calls and send text but can not receive them unless i manually reconnect to the network or do a soft reset.

i'm also looking for a fix for this exact problem

Similar problem with Sprint phone on AT&T network
I have a Sprint touch pro 2 unlocked, using on AT&T network. Thought it was working good, but now I see it keeps dropping me, asking me again if I want to connect to the network. I can toggle the Flight mode on/off, and it'll reconnect.
Anyone know a solution to this problem?

[Q] Wifi without simcard

I would like to know if there is any way I can have my WiFi internet on my MT4GS,without my Sim card in the phone .Probably just surfing the net or using "whats app". I have tried and my cell doesn't connect to the WiFi router at all.Can someone advise on settling this matter ? My phone is unlocked and rooted.I haven't taken the update,so I'm still on the stock ROM.
I used my old windows touch pro 1 cell and it connects to the WiFi router without Sim card.So what can I do to get the WiFi internet on my MT4GS?

You should just have it.
I have two of these devices - one on T-Mobile, the other bought aftermarket out of plan. No sim card, yet I connect to wifi everywhere, even use it as a wifi bridge to my router for a desktop in my home.
Just go into settings, wireless settings, then turn on wifi and tap 'wifi settings' underneath it. You should see your network in the list, just tap it and enter a password if necessary.
Done.
This doesn't work for you?
Sim card has nothing to do with wifi, only cellular.

Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium

PentraRAWR said:
Maybe the fact that your phone is rooted. But I don't know my rooted cliq is rooted an connects to WiFi fine...
Sent from my myTouch_4G_Slide using xda premium
Click to expand...
Click to collapse
Could be, my buddy has a stock mytouch and he can't get on wifi without a sim either..
Sent from my myTouch_4G_Slide using Tapatalk

I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?

You should be able to connect. It'll have that option at the HTC setup wizard.
Sent via smoke signal.

Blue6IX said:
I don't think so - I just got it back from HTC and it's not rooted yet, still stock the same way I shipped it out to them. Gets on wifi fine with no sim card.
It does have an S-OFF bootloader, but I don't see how that would matter.
I do find this curious.
What exactly happens when you try to connect to a wifi network?
Does it even see the wifi networks?
Where does the ability to connect fail?
Click to expand...
Click to collapse
Says scanning ,then tries to acquire ip address then it disconnects and starts all over with the same result.Secondly I remembered the last two programs that were causing me problems in installing and uninstalling were Bloater and Busybox ,before my WiFi went haywire.I gave up trying and hence I was preparing to send my cell back to HTC, since it was still within the warranty period.I unrootted my cell and now my WiFi works again.So i really can't say exactly what caused this malfunction as yet .Thank you guys,for such quick responses.This really makes me feel proud to be part of an outstanding group of people here,and as whole, part of xda-developers.I thank you all for your help an assistance.Hopefully this information might help someone else someday.

Maybe it's your router
Sent from my myTouch_4G_Slide using Tapatalk

No my girlfriend,has the same phone with me and it connected .Had tried another router and it still didn't connect.

I do it all th time with several brands of phones. I have had problems the constanly connecting and reconnecting when there are too many devices around at the same time.
Sometimes it is the router and internet going through "spells".
Sent from my Bulletproof_Doubleshot using Tapatalk

Yes, "innerwebs" with wifi works without a sim card.
My g2 AND my other 4g slide both connect to my router without a sim in them.
But they are rooted with different roms so......

WiFi Calling: REG09 "Missing911 Address" Error

I am using the stock ROM and currently roaming overseas right now and cannot connect to WiFi calling no matter how many networks I try to access. It attempts to connect and then goes from blue to red and says "REG09 "Missing911 Address..." TMO is useless in their effort to resolve this, my 911 address is in my profile, and the same problem is happening on my friend's TMO Galaxy SII.
Anyone have any solutions?

You need to register you physical address with Tmobile. This is required for 911 emergency response calling.
Then try flushing your cache and see if it resets.

My 911 address IS registered and always has been!

f10a said:
My 911 address IS registered and always has been!
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Click to collapse
You have correct sim card? The one come with phone will works. Or call customer care.
Sent from my HTC VLE_U using Tapatalk 2

Yes I have the correct sim card. WiFi calling was working at my house but as soon as I left town I get the 911 address error.

f10a said:
Yes I have the correct sim card. WiFi calling was working at my house but as soon as I left town I get the 911 address error.
Click to expand...
Click to collapse
Are you oversea? Chance are it won't work. Only in the states.
Sent from my HTC VLE_U using Tapatalk 2

f10a said:
I am using the stock ROM and currently roaming overseas right now and cannot connect to WiFi calling no matter how many networks I try to access. It attempts to connect and then goes from blue to red and says "REG09 "Missing911 Address..." TMO is useless in their effort to resolve this, my 911 address is in my profile, and the same problem is happening on my friend's TMO Galaxy SII.
Anyone have any solutions?
Click to expand...
Click to collapse
I get the same issue using the WiFi at work. I have the address set up and everything but I think it has something to do with the network settings and maybe a certain port being closed or some sort of network restrictions. I think I liked the old WiFi calling app better because it didn't have the requirements this integrated WiFi calling does and it worked on a lot more WiFi networks for me wish that fixed that.
Sent from my HTC VLE_U using xda premium

TMO advertises WiFi Calling to be used when roaming to avoid roaming charges, so doubt that is an issue. As for the network, I have tried many networks in several European countries to no avail - including friend's networks that have no potential port blocking like some hotels do for example.

[Q] HSPDA Not working on One S tmobile?

EDIT: Turns out it does work, but only for a few minutes until it disconnections. Data confirmed to work during this time period, same as text.
Ok so I've tried searching around with no hope.
I have a One S T-Mobile phone, and using it with both stock and CM, the 3G does not work.
It a few times it would connect and then jump off. It doesn't seem to even recognize the existence of 3G now. On the network selector on the quick settings panel in CM, it only lets me select 2G... setting it back to 3G prefered doesn't help at all.
I'm on WIND mobile, which the 3G uses AWS 1700/2100, which is clearly supported by this phone if you look on GSM Arena (it's the tmobile version for sure, it's pasted across the front of the phone and throughout the stock rom)
Not to mention, I'm told most, if not all, T-Mobile phones work with WIND. Is the 3G radio broken perhaps? Is there a way I can check this?
Anyone have any clue?

Jem256 said:
Ok so I've tried searching around with no hope.
I have a One S T-Mobile phone, and using it with both stock and CM, the 3G does not work.
It a few times it would connect and then jump off. It doesn't seem to even recognize the existence of 3G now. On the network selector on the quick settings panel in CM, it only lets me select 2G... setting it back to 3G prefered doesn't help at all.
I'm on WIND mobile, which the 3G uses AWS 1700/2100, which is clearly supported by this phone if you look on GSM Arena (it's the tmobile version for sure, it's pasted across the front of the phone and throughout the stock rom)
Not to mention, I'm told most, if not all, T-Mobile phones work with WIND. Is the 3G radio broken perhaps? Is there a way I can check this?
Anyone have any clue?
Click to expand...
Click to collapse
Ok, so apparently it does connect, but only for 2 or 3 minutes before disconnecting. The data works fine, the service works fine, but it just bails on the connection after a few minutes until i restart the phone.

Jem256 said:
Ok, so apparently it does connect, but only for 2 or 3 minutes before disconnecting. The data works fine, the service works fine, but it just bails on the connection after a few minutes until i restart the phone.
Click to expand...
Click to collapse
http://forum.gsmhosting.com/vbb/f485/htc-one-s-stuck-2g-network-plz-help-1880307/