Unable to get 3G on my Touch Cruise - Touch Cruise General

I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.

Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.

If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens

benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
Click to expand...
Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.

Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS

As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS

WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.

The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS

just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again

rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message

Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.

Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.

I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.

I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?

Related

network sundenly going off many tiles a day

Hi,
Many times a day network goes off for no reason.
I have to turn it OFF/ON or choose select network.
It is not a network problem because I have another phone on the same operator that do not have this problem.
Thanks in advance.
Saadi
I'm so haaappy to hear this from somebody else on this planet !!! (Thought I got mad)
Exactly the same problem, but only when in ROAMING.
The network goes off several times the day and the only option is to turn off and on the phone.
Another problem connected with Roaming mode is that when dialing a number, there is one dialing tone + second dialing tone (immediately after the first one, but its faster than a normal repeating one), which is extremely loud so that I get ear pains.
What to do guys?
I was talking to the PalmOne support using my support-ticket you can get with registration but he didn't hear about that and couldn't help me.
...that's so much pitty as I love the device
Try changing the 3g band to gsm under settings/phone/service/band selection that might help
Hi,
I tried to limite to UMTS but it did not work, passed it to automatique still did not work. Will try GSM.
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
smmonla said:
Hi,
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
Click to expand...
Click to collapse
Shouldn't be possible as Wi-Fi is completely different radio band and there is technically no Wi-Fi corresponding element inside the Treo. But as I think this might be a bug (firmware?) why does so few people have this problem...
It is weared, I only have this problem at work and at home.
So they must be something that affect reception.
The only thing i can notice is the presence of wifi routers.
smmonla - have you got any news about this problem?
I tried to hard-reset, to change all the bands etc. but nothing helps.
There are no problems with my new Excalibur which is also very sexy, but still I want the Treo
Hi,
Still having the same problem.
As I have read, we are not the only ones having this problem.
I also like my treo a lot.
Hope palm has a fix for this problem soon.
have a look at here. It isn't a very hot news and doesn't really help me, but still:
http://www.modaco.com/index.php?showtopic=250101&st=
I have noticed that when I limit the band to GSM, I do not have the problem anymore.
Could it be an OS problem?
And now we are on the subject of 2G versus 3G, there is at least one advantage with the S620 not being a 3G mobile. You are free from the potential problem that some 3G Smartphones become “confused” regarding the continuous switch between 2G and 3G radio masts. A 3G Smartphone sometimes loses the connection to the network completely, even though it looks like you are “on”. Numerous Qtek 9000/HTC MTeoR/HTC TyTN owners have experienced this problem because some mobile operators have not optimised their networks for these types of models. These problems should be on the decline, partly because of software updates from HTC and partly because of mobile operators beginning to solve their network problems.
source: http://mygadgetworld.wordpress.com/2007/01/03/htc-s620/
good to know....

Can't make/receive calls

Hi I need a little help. I just bought a new HTC Cruise and I cannot make or receive calls on ATT Edge network. I have a band new sim card from the local ATT store that works just fine on my old cell phone. I used the connection wizard when first booting the device and it saw the ATT network and auto configured the phone. It told me i had voice mail. I tried to make several calls and all i got after 10 or so seconds was 3 quick beeps and a disconnect. I rebooted the machine and now it will not even connect to the ATT network. Any suggestions ?
Thanks
Tried a hard reset?
yep tried hard reset.
update:
For anyone else who has had the same problem. My resolution came when I tried many different ROM versions and Radio versions before i came to a set that finally worked with AT&T EDGE netowrk in the USA, NYC area.
You need to make sure that any cooked ROM version is based on a 19214.1.0.4
I used udk Vega R3. Rom based on an AT&T ROM.
and MOST IMPORTANT!
You need to use a "murata" radio 1.58.21.23 NOT JUST ANY 1.58.21.23 ! they do not work well with EDGE networks.
My reception is incredible now.

GSM signal problem Unlock/Flash Radio/new Rom

Hello everyone,
I have a Sprint TP2, which i have done the following in order:
1. Flash Hard SPL
2. Sim Unlock - (found out this actually wasn't necessary, but made donation anyway)
3. Flash Radio (2.05.00.WU)
The above all done according to instructions from this forum.
4. Plugged in a T-Mobile sim card, switched to GSM only Manual, found the network, made a call. Worked fine.
5. Flashed new Rom (EnergyROM_21864_RHOD500_09.Nov.2009_StandardM2.5)
Started using it on Sprint, everything was fine. Switched over the T-Mobile, seemed ok at first... but now problems begin:
a. Tried connecting 3G and get online via T-Mobile, seemed to work for a minute.
b. Tried using GPRS (2G, turned off 3G), seemed to work intermittently.
c. Noticed couldn't stay on T-Mobile's network, even though when signal was good.
d. I thought the data connection was causing the problem, but turning off all data connections didn't help. Gets connected, then soon gets dropped. Still couldn't stay on T-Mobile.
This same T-Mobile card works perfectly with the original T-Mobile TP2, and works find on another LG phone. So it's not the card or account issue. I don't know what could've caused this, is it the new Radio? or is it the Rom?
Can anyone give suggestions on how to cure this? Thanks!
James
**Edit - sorry, found the dialog is going on at another thread. But just thought this might need to be in a separate thread anyway.
I Am having a similar issue.
I too am having the same exact issue. Has anyone got the SPRINT: HTC Touch Pro 2 working on T-Mobile? I Have Both, The one for T-Mobile and Sprint.... I Just Like Sprint Phone a lot better.
i have the same issue. even when i go into the gsm/umts services and change the band to 1900/850.
i also seem to have an issue where it shows i am connected to the network and i can make calls and send text but can not receive them unless i manually reconnect to the network or do a soft reset.
i'm also looking for a fix for this exact problem
Similar problem with Sprint phone on AT&T network
I have a Sprint touch pro 2 unlocked, using on AT&T network. Thought it was working good, but now I see it keeps dropping me, asking me again if I want to connect to the network. I can toggle the Flight mode on/off, and it'll reconnect.
Anyone know a solution to this problem?

[Q] HSPDA Not working on One S tmobile?

EDIT: Turns out it does work, but only for a few minutes until it disconnections. Data confirmed to work during this time period, same as text.
Ok so I've tried searching around with no hope.
I have a One S T-Mobile phone, and using it with both stock and CM, the 3G does not work.
It a few times it would connect and then jump off. It doesn't seem to even recognize the existence of 3G now. On the network selector on the quick settings panel in CM, it only lets me select 2G... setting it back to 3G prefered doesn't help at all.
I'm on WIND mobile, which the 3G uses AWS 1700/2100, which is clearly supported by this phone if you look on GSM Arena (it's the tmobile version for sure, it's pasted across the front of the phone and throughout the stock rom)
Not to mention, I'm told most, if not all, T-Mobile phones work with WIND. Is the 3G radio broken perhaps? Is there a way I can check this?
Anyone have any clue?
Jem256 said:
Ok so I've tried searching around with no hope.
I have a One S T-Mobile phone, and using it with both stock and CM, the 3G does not work.
It a few times it would connect and then jump off. It doesn't seem to even recognize the existence of 3G now. On the network selector on the quick settings panel in CM, it only lets me select 2G... setting it back to 3G prefered doesn't help at all.
I'm on WIND mobile, which the 3G uses AWS 1700/2100, which is clearly supported by this phone if you look on GSM Arena (it's the tmobile version for sure, it's pasted across the front of the phone and throughout the stock rom)
Not to mention, I'm told most, if not all, T-Mobile phones work with WIND. Is the 3G radio broken perhaps? Is there a way I can check this?
Anyone have any clue?
Click to expand...
Click to collapse
Ok, so apparently it does connect, but only for 2 or 3 minutes before disconnecting. The data works fine, the service works fine, but it just bails on the connection after a few minutes until i restart the phone.
Jem256 said:
Ok, so apparently it does connect, but only for 2 or 3 minutes before disconnecting. The data works fine, the service works fine, but it just bails on the connection after a few minutes until i restart the phone.
Click to expand...
Click to collapse
http://forum.gsmhosting.com/vbb/f485/htc-one-s-stuck-2g-network-plz-help-1880307/

OnePlus One giffgaff/O2 POOR RECEPTION/ NO SERVICE

Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5
neverhangover said:
Hi,
I have recently purchased a used OnePlus One 16GB Unlocked phone from CEX, and it looks and performs great. However, upon trying my SIM it shows No Service/emergency calls only.
Ironically enough emergency calls arent possible either. I'm with giffgaff, (O2's network) and it would not make/receive calls where I live (West-London). Tried a Lebara sim too, same results.
IMEI number is fine, checked with CheckMend. Faffed about with APN settings, manually connecting to the network, but while I'm home it could hardly find O2's network and even then it shows no service. (usually finds EE and Vodafone but I haven't got those sims.)
Took it to work today and it seems to be working "fine" at work. What I mean by "fine" is that I can make/receive calls, watch HD youtube videos no problem, but download speed from various websites and from the play store would be about 20kb/s and connection would drop every now and then. Switching between 3G and 4G makes no difference whatsoever. Also tried the *#*#4636 options but if I switch preferred modes it doesn't save, it defaults to whatever it wants to upon reboot.
It improves outside of work and it's pretty usable, but it drops just before I get home. This area does have bad O2 coverage but with my old Samsung Galaxy S2 and sh*tty Sony Xperia E1 I always get a decent signal even at home.
So originally when I thought it had a dead antenna, I thought I would return and get a replacement, but upon googling around I found that OnePlus is at war with O2s network on some devices, so I might have the same issue. Flashing isn't really an option as I've never done it and even though I'm within 30 days I don't think I should brick it.
At this point if I get a replacement I might have the same issue, if I change networks I might have the same issue. I have a hard time convincing anyone at work to lend me their sims for a day.
Any advice would be appreciated. :fingers-crossed:
OS: Cyanogen 13.1.2. ZNH2KAS3P0-bacon
Elderberry 5
Click to expand...
Click to collapse
Could be band issue,but as you say it works on work(outside home) then for sure the sim is compatible with OPO bands.
This issue can be fixed by changing firmware of the device.
I know it would be seem hard at first but it's worth the work.Flashing firmware can greatly increase your signal strength and likely to cop out any issues with data and calls.
But first you need to flash Custom Recovery Twrp and before that you need to unlock the bootloader of your device.
To start with,
https://forum.xda-developers.com/showthread.php?t=2788632
You don't need to do the root section,just the bootloader unlocking then flashing Twrp.Its easy.
https://forum.xda-developers.com/oneplus-one/general/firmware-modem-oneplus-one-lollipop-t3300907
Here's a firmware compilation thread just try them and use the one which suits your carrier the best.
Good luck

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