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Hello PPL.
Can anyone help with the problem of losing the radio reception on my XDAII? All was working well before I upgraded to the latest ROM from O2, from then on it has lost 90% of the phone reception.
I've had the phone in twice for repairs, and came back working well until I changed some ordinary software on the unit, and bingo, phone reception was lost again.
Has anyone experienced anything like this before, and if so, how can it be prevented.
I'm at the end of my rope with this, and the Tech who fixed my phone by relacing the motherboard has never run across this situation before.
Thanks for any help you can give.
I've a weak signal too, but i don't understand why. Where siemens s55 and s65 show 50% - i have no signal! How to fix it?
Guys,
I had the same problem - I had to get my RF card replaced (apparently).
It came back with a New IMIE etc, but has worked fine ever since.
I suggest if you can get it fixed under warranty - you should!!
Basically I would have reception fine, until I made a call or received a call - the 2 secs later - call would drop out 9/10 times.
Hope this help - and hope you get it fixed.
I'm not around here much, so apologies if I don't reply fast! ;-)
cheers
johnny
johnnygill said:
Guys,
I had the same problem - I had to get my RF card replaced (apparently).
It came back with a New IMIE etc, but has worked fine ever since.
I suggest if you can get it fixed under warranty - you should!!
Basically I would have reception fine, until I made a call or received a call - the 2 secs later - call would drop out 9/10 times.
Hope this help - and hope you get it fixed.
I'm not around here much, so apologies if I don't reply fast! ;-)
cheers
johnny
Click to expand...
Click to collapse
Thank you Johnny for your help, I'll look into that. I'm assuming though that when my motherboard was replaced, the radio aspect of it was replaced as well.If I'm incorrect about this please let me know, but thanks again regardless
-Roland-
i've got radio reception problems, too. my device went to warranty repair and it returned just today (after a waiting period of 6 weeks). but the only thing that was changed was the firmware as far as i recognize. only the firmware, but no radio or hardware upgrade !!
in specific, my problem was, that i lost signal everytime i went to another radio tower, so especially on a highway. i'm just testing around a bit now, and i hope the problem is gone now. if not, i'll try to phone the company to get a new board installed, thanks for the hint.
why are warranty issues so complicated everytime ?? i wrote a very (!) detailed error description, but it seemes that the dumb people there just didn't read it !
Hi All, I've down a fair bit of web searching but haven't found a reason as to why this would be happening. So here goes:
Basically, I bought the Asus P525 when it was about 9 months old, and after about 4 months it decided to flash this up on my screen - Invalid or Missing Sim Card. It seemed to fix itself, however, and I had another week of using it. Then, it did it again, and fixed itself again shortly after, but it wasn't long before it was dong it so often that the phone became unusable. It would flash that up, and usually stay that way, it would become a rarer thing for it to fix itself. So, back to my crappy old nokia with half working buttons I went, telling myself I should ring an Asus repair center and talk to them about it. Anyway, a couple of months later I got around to ringing them, they told me they'd probably have to replace the mainboard, and it could cost me more to do that than to get a replacement phone. Not very impressed as I was, I decided to boot the phone back up, and amazingly it worked again, and gave me another week of usage before packing it in. Now it's stopped working, so I tried different roms and different firmware, to see if that would fix it... nope.
So here I am. Anybody experienced this? Any idea what I can do? I don't have heaps of bucks to throw around on phones, I really like this phone except for this obvious problem, so would like to keep using it. But I don't think the future looks bright for it
Any help is extremely appreciated.
Thanks
Matt
Seems I've asked the impossible...? Anybody have any ideas? I'm going out of my brain trying to work this one out...
Matt
It seems noone in this part of the forum likes to answer questions I'm afraid.
As to your problem, it's likely a hardware fault and theres a loose connection betweeb SIM and phone somewhere.
You could try cleaning the contacts with an electrical contact cleaner solution sprayed on a cotton bud and wipe the pins that sit on the SIM.
Maybe you could also try using a needle underneath the pins and gently pull them up so that they make better contact with the SIM (maybe some are bent).
Bear in mind, I have no experience with this device and the sensible option would be to take it to a repair shop for service.
Hope that helps.
yeah I know what you mean
Thanks for the suggestions. I have tried to bend the pins up but that didn't work. I haven't tried cleaning the contacts... sadly though I think that may not be the issue. I'll definitely give that a go, I'll try just about anything, because obviously if I can't get it to work it will just sit in my girlfriend's car so she can use the maps and camera on it. Seems such a sad waste really...
thanks again for your help
Matt
I just powered it up, and it's working again. God knows for how long though... could it be a battery or cpu issue?
[Grrr lost message because of board login timeout]
Hi all,
I wonder if anyone else has had similar problems with their Rafael or has any suggestions...
I first got my Rafael (a stock O2 (UK) XDA Serra) back in February. At that time the battery was lasting about a day and a half between charges which was comparable with my previous Artemis (XDA Orbit). This is with my normal use.
About 6 weeks later the phone was needing recharged after about 5 hours of my normal use. The location I was using the phone hadn't changed, so this can't be put down to signal strength meaning the phone is using more power to compensate. My usage hadn't changed either, and I had not instaled any software that ran up the GPS in the background or anything that woudl cause extra drain.
One thing I did notice before I sent the phone back to O2 for repair was that occasionally I would take the phone from my pocket and the screen would be on, an app would have launched (like SMS or email or something) and the text entry area would be full of a repeated character. So the phone had obviously woken up from standby in my pocket.
The phone (and bettery) went back for repair and came back with a note saying that the fault had been found and repaired - unfortunately it didn't say what the fault was that had been found.
For a few weeks the phone seemed a bit better, but now about 3 weeks later it's doing it again.
Yesterday the phone was left in standby and not used at all. From full charge and just taken off the charger, the battery was dead within about 5 hours!
The waking up issue is a bit more than just inadvertantly touching the power button. I now have the phone in the supplied case/cover the other way around which protects the power button more meaning that I can't switch it on by accident. But sometimes I take the phone out and its on as before.
Even more odd is that sometimes if I pick the phone up of my desk by the sides (ie fingers nowhere near the power button) it switches on. And if I have used the phone and switch it back to standby and go to put the phone down, sometimes it wakes up again before I have managed to put it down...
A soft reset seesm to cure the waking up problem for a while, but after a few hours it seems to come back.
Obviously the phone waking up will cause extra battery drain, and that would mean the two are related or even the same problem. But does anyone have any idea what it could be and why a soft reset seems to sort the problem? Has anyone else seen this problem?
Obvisouly a battery life of just a few hours means this is not such a mobile device anymore!
Cheers,
FM
Update:
I sent the phone back for repair (to O2 UK) and they apparently found and fixed the fault.
When the phone came back it still seemed to have the same problem, but I tried it for about 6 weeks until I was absolutely convinced - it did!
So, back to o2 again, this time it was returned 'No Fault Found' - having done nothing to the phone.
So once again it was sent back, this time I was demanding a replacement handset as they were obviously unable to fix the fault.
A replacement handset turned up a week later. Note that this was not a new handset, but a refurb from the repair centre and it already had about 9 hours of calls on it and a dirty screen!
After putting all my apps and things back on the phone one at a time just in case it was a particular app causing the power on problem and the battery drain, the phone seemed absolutely fine - no switching itself on and battery life of a few days (estimated over two days). This was without the SIM card in though.
After 4 days when all my apps and things were back on I finally inserted the SIM and made my first call on the new handset...
...arrrggghhh....
This handset had a faulty speaker (earpiece, not handsfree loudspeaker)... sounding like a badly tuned analogue radio. Calls to a few numbers confirmed the handset at fault (the cracking started as soon as the speaker activated before the ringing tone started).
So after another heated call with o2 I eventually learned that they are no longer supplying the Serra (Raphael) and that my only option is repair again.
Oh no. Not going to happen. At this point I am 4 or 5 months into a new contract for which I paid for an upgrade to the Serra and have not yet had a new working handset. So I demand a replacement.
As they are no longer supplying the Serra, I have had to make do with an SE Xperia X1 (HTC made anyway, and just rebadged by Sony Ericsson), but in my opinion an inferior phone despite the widescreen.
The X1 has no accelerometer, no TV out, won't run Ton Tom Navigator 5 (of which I have a legit paid for copy), has a few supplied apps missing compared with the Raphael (RSS Hub, WorldCard Mobile - although they are available elsewhere incl links from these forums), and inferior remote control on the headphones (though better headphones, it must be said), and only a 3 row keyboard.
The loss of TF3D is no problem as I never used it anyway - I don't use the X1's 'Panels' either.
The X1 does seems to 'stick' a bit more often than the Serra did as well, but I'm managing to live with it so far - especially as I now have a battery which isn;t dead by 2pm each day!
-FM
P.S. O2 UK customer services were apalling. It was only after 3 months of grief that one day I eventually got to speak to decent people who genuinly seemed to want to help. One bloke (a supervisor!) I spoke to (called Nathan) was the most utterly rude and unhelpful tosspot I've had to deal with in a long time. Not only was he accusing me of 'trying it on' but he refused to even entertain the thought that I had received less than satisfactory service from O2. His superiors wil be receiving a letter very soon, when I eventually get this completely sorted - which it isn't quite yet.
hello,
I know there are a few old threads about this but instead of digging up an old one I thought I would start a fresh, seeing how none have answers on.
I have a problem on my raphael, the wifi wont turn on, I click the button in comms manager and nothing happens, it thinks a while and then decides that it wont turn on.
This occured on the original HTC rom and the Energy 3.0 ROM I have on it now.
Has anyone found a fix to this?
Stuart
hard reset or reload a new rom
To be honest.. I don't think there is a solution to this problem. If it's the problem that I have, then I think it's a hardware problem. Since you've had it happen on two roms now, it might be safe to say that a hard reset won't work.
My situation is similar to yours, except mine will sometimes turn on (and turn itself off in a few minutes).
well!
mild pain, I have tried it over 2 roms 2 radios and a hard reset, so none of them fix it, I dont think it is finding the card properly.
I had the same issue, i confirmed with HTC it is a hardware issue (i don't remember the wifi ever working working, but i did not try it for the first 6 months i owned the phone......)
I actually received my replacement phone in the mail (thanks AT&T) last friday
My problem is that my phone was bought at an import phone store... So they can't really replace the phone for me (I guess they probably can't afford something like that). All they've tried was to direct me to other places to fix the phone. I'd have to send it overseas to fix it =(.
Now that's annoying, I got my phone second hand so really can't send it off for replacement
Looks like the data upgrade orange just gave me 250mb - 500 will come in handy after all!
Thanks for your responses people, I think I will add this to the list of known faults on the wiki.
Stu
I have just purchased an Optimus 3d and hate to be the first to report having random reboots especially while copying large data from internal SD to the external one (per 3 trial to copy an +300MB file to the external SD i have 2 reboots). The phone seems stable while plugged in (both AC or USB) though. Problem usually occurs while the screen off. I have it 3-4 times a day while not copying a file.
These are the things I've done to see if the problem would be fixed with no luck.
- Installing different ROMs (v10b, v10d and v10e all custom)
- Factory reset (to make sure no 3rd party app cause this)
- Trying different SD card (using no external SD seems to decrease the reboots, but they still exist )
Now trying to use an official ROM and will see if the problem will be fixed.
Edit: Tried with the official v10d, and still the same
Any suggestions?
[FIX]: The GB update fixes the problem
Am I the only one having this issue?
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
mmace said:
I get 2-3 random reboots a day too, usually while it's in standby and doing nothing
Click to expand...
Click to collapse
Sorry to hear that.
I was among the lucky ones when purchased the Optimus 2x. It was perfect without any issues. And now, just paid my due
could be a faulty phone, had mine since july 1, and hasn't rebooted once, even with all the mods etc
Noticed mine rebooted by itself yesterday,1st time i know of,i have had the phone for a few weeks now,hope it doesnt start doing it regularly..
I've had one or two sleep of death and one or two reboots during the month+ I've had it, nothing major but I think LG got something messy in their ROM just like with the O2X, hopefully it wont turn out to be a hardware fault.
Ive had mine reboot randomly too P925g(rogers/thrill version) also once and a while all my bars will drop and i will have no signal couple minutes later and its back up
I get 2-3 random reboots per day lately
Quick question, do you have Bluetooth switched on when it's doing this?
Lagamorph said:
Quick question, do you have Bluetooth switched on when it's doing this?
Click to expand...
Click to collapse
No, bluetooth always disabled in my case...
Im thinking that its a hardware fault
Sent from my LG-P920 using XDA Premium App
not happened to me once ?
i have had the phone since 3 days before it was released in the uk ..
i have most roms and all seem to work well i even tries copying a file bigger than 300 mb between memory cards and no reboot either ... so i have no idea ...
this is interesting as i am having the same issue as well. but mine isnt rebooting.. its turning off completely. i come to see the phone and its off.
only had it for like 4 days now!
Maybe your SIM card is corrupted??
Try with another.
same problem
I had the same problem. I can tell you that you can't fix it by yourself. Your phone is broken. I used the LG VIP service to get a new phone and problems are over now. This is a hardware problem. Will never fix by reset or re install. Tip. Don't use the guarantee service of your provider but do it via LG. The most providers will keep your phone and send him back without doing anything on it because the problems is not when you turn your phone on. Good luck.
i suspect a sim card issue as well. mine currently randomly shuts off completely... i've seem issues with bad sim cards causing reboots ... but again mine shuts off so ...
I'm having the same problem with mine, I've replied to a thread on LG's forums and now I've sent LG a email because I'm starting to get worried about the phone. I've had problems with signal but after a long talk with T-Mobile CS I managed to fix the problem where I couldn't access internet when not at home on wifi, it was set to use orange signal instead of T-mobile all the time hehe.
I'm wondering how would a sim card cause a phone to reboot? I've been using phones for several years and the only problem a sim card has caused is no signal and in old days loosing contacts.
I was thinking it might be a over heating problem but then since it always does it when it's doing nothing and I'm nowhere near the phone I'm not sure it is.
Well, actually this problem found me!
When I've changed the rom for first time, I got this problem moments after first flash. Now, I've switched to V10j, and today when my phone was connected to Car Kit through bluetooth the phone restarted, I made reconnection and the phone restarted again, then I made wipe for data and cashe(For first time), but when I connect it again I got the same problem.
Now, I will see, if it keeps happening, I will use LG Tool to recover.
Edit: I did what I said and evrything goes fine.
I used to have 3-5 reboots a day, but only when phone is NOT connected to usb, charger or pc, dont matter.
Now it's gone up to a reboot every 20-30 minutes, still ONLY when usb is connected, when it's connected it can connect for ages it seems.
The major thing that changed in my phone is the 10k update that came in about a week ago or so, but I cant really recall if the up in problems started just than, as most of the time i'm using my phone through OSP.
First i thought the problem didnt occur when the phone was running any program (eg. in my car i usually have heytell app running) but tests proved me wrong.
other odd things are that recently i cannot do updates or download thru market anymore over wifi, i have to turn wifi off or else it will result in an update or download error. Strangely enough the phone software came in thru wifi no problem.
Tech support suggested a hard reset of the phone, but i read now that this dont solve the problem, i'm not looking forward to a resetm because when I do a full backup thru lg suite, and it dont work either, gives me an error with 0/8 back items finished and telling me that not backed up items are removed from the the restore list (jeay!).
any suggestions are wellcome!
Just got my phone back from service, I was assured by LG that they have tested the phone and the phone is fine, I checked the firmware on the phone and it is V10B, I was told that they (LG service center) don't have the V10J,what rubbish!!! I will have to upgrade the phone myself, so I did, I installed all my apps, NO ROOTING, my wifi is set on never, I know some PPL have been suggesting to switch it off, well, I paid $738,00 for a smartphone, if I can't use the smart features of the phone then what is the use gettnig a smart phone? anyways, I put a web cam on the phone to record, this morning I went through the footage, the phone has restarted 4 times, I started the recording at 11:00 pm, at the 3:05 am one restart, then at 4:08 am, 4:16 and finally at 6:15 am, this is a major fault in this phone that is supposed to be top notch, I will be calling the service center today to see what excuse I will be getting. I have wasted hours in installing re installing and trying fix a problem that should not be even there, also taking the time off to take the phone to service and then to pick it up.