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hi, i have an inspire 4G bought off ebay. the phone was used for a month and was kept inside the box for about 6 months. now, i started using it again and after 3 weeks, the phone is now switching off immediately after removing it from the charger.
i took it to HTC store, and they say it is a mother board issue. which i doubt as the phone is workin well when connected to the charger. a battery change also did not help.
any suggestions? please help
Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.
Agoattamer said:
Sounds like a bad battery. Battery may be reporting charged but may not be putting out the required voltage.
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Click to collapse
well, the HTC guy reportedly used a different battery. i live in India. anything can happen here. ANYTHING. he said it is a motherboard issue and it would cost $200 to fix it since the phone is not having any warranty.
but my question is, could it actually be a motherboard issue? i don't have issues using the phone hooked on to the charger.
You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.
Agoattamer said:
You can pick up a new 3rd party battery very cheap from the net. I would try that first. Yes it could be the motherboard as anything is possible in India.
Click to expand...
Click to collapse
Thank you for the reply buddy. I will try that
Sent from my GT-I9100 using XDA App
First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
same issue with my (T-Mobile)
wilberatilioa said:
First, I bought this device the day it came out on ATT. I love it, but I do not know if is a malfunction of my phone or all of them are the same. When I try to connect the USB cable it gives me a really hard time cause is like if something is blocking the port. I have tried with different cables, but all of them give me the same result. I have to push really hard to get it connected and I think is something that should not happen, I want to know if you guys have the same problem or if this is something happening just to me. Thanks. :fingers-crossed:
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Click to collapse
I'm glad you posted this as I picked my last Wednesday from T-Mobile store. Everything works great on the phone , the only issue is plugging the charging cable in. I tried my other chargers as well but same with all of.them. trick is to tilt downward and it goes in. I don't know if I should exchange for a new one?
Same here. I don't think it's a big deal. Just gotta angle it a bit
Sent from my LG-D850 using Tapatalk
It's that way for everyone. Once you've done it a couple times, you'll start doing it without thinking.
Dustin.Dwayne said:
When inserting your cord tilt it down after you first insert it. Takes a bit getting used too, but it's smoother that way. Mine does that as well.
Sent from my G3 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It works, too bad I waited too long to ask because I have a couple of scratches now
wilberatilioa said:
It works, too bad I waited too long to ask because I have a couple of scratches now
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Click to collapse
Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
joe23521 said:
Yeah, same here. Though I have noticed that the micro USB connector on the stock cable features a couple of extra "hooks" that my other chargers don't have.
My old charger connector goes into the G3 a lot more effortlessly. However, when using that non-LG charger, the phone buzzes randomly for the first few minutes after being plugged in. Sounds like I'm getting a notification, but there's nothing showing. Bugged me to no end, so now I'm back to the new LG charger. I may try to just swap out the cable and see what happens.
Click to expand...
Click to collapse
Yeah there's something up with other Micro USB cables.. My car charger causes the phone to do this exact same thing.
Mine does the exact same thing. One thing I did notice is the charger seems to fit better and be more snug, making it less likely for charging issues to occur like the cord coming out. Im still getting used to the way to plug it in, but i like it a lot more. I constantly had the cord being loose or having to be in a certain position on my HTC One X+. Glad to know mine isnt the only one that way. :good:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
Sini-Siki said:
Any new updates on this? My still needs to be tilted in order to get in. I don't think this will change?
Sent from my LG G3
Click to expand...
Click to collapse
Both of my G3s do this. I had a F400S (Korean model) and it was the same way. Its most likely how it was designed.
Sent from my LG-D850 using XDA Premium 4 mobile app
Even i had the same problem. First i thought i got a phone with malfunctioned usb port, then i found that i have to use a different angle to push the cable in.
it makes it more secure, you're less likely to break it this way... it's not a bad thing
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
1miracle2 said:
my new tMobile G3 is doing the same freak'n thing.
the phone itself is [email protected]$$ but the port is def. a manufacturer defect.
I don't know where every one is getting this, "more secure" b.s.
It's not more secure and it may very well snap that small extension in half after some time if we're not careful enough.
Click to expand...
Click to collapse
I think the idea is to give the port a little more flex. there are a lot of returns on phones is the usb port coming loose, and causing improper charging, i think it was an attempt to fix a problem... and your right only time will tell if its worthy fix or just BS... lol
Glad that I found this dedicated thread
I think the fix is way worse than the problem? Now I have to teach my wife.
thank you sharing your experiences
I got a D851 (G3 T-Mobile model) from ebay. I kept thinking it's the cable I used. I don't have this issue on other devices.
I am so glad you sharing all the info here. I was thinking about exchanging it after trying different cables and all does the same.
Thank you guys sharing your experiences here. :good: :highfive: :victory:
Best, J
After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.
FletchF said:
After almost a year of flawless operation, the wireless charging on my Nexus 5 stopped working. Over a period of 4 days or so, it became intermittent and then stopped working completely. I have multiple wireless chargers and it fails to charge on all of them. Similarly, my N7 charges fine on all chargers, so I concluded my phone was bad.
After doing a TWRP backup, I did a warranty exchange with Google. Wireless charging initially worked fine on the replacement phone and I restored my TWRP backup. Again, over a few days, wireless charging became intermittent and then stopped completely. Again, my N5 fails on all of my chargers while my N7 works on all my chargers.
What could cause this? Could a rouge app be doing this? I'm planning to install a factory image to see if it charges then, but I haven't had time to do so yet.
Any thoughts? Thanks.
Click to expand...
Click to collapse
Have you tried pressing down on the back of the phone in case some contacts are loose?
Lethargy said:
Have you tried pressing down on the back of the phone in case some contacts are loose?
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Click to collapse
Yeah worth doing this if it's been dropped or compressed in any way. There are various contact clips that need to be in place around the back. I had an issue when I removed my back. I had to push it down firmly around the edges and centre to get it working again. Although if it stopped again after a restore, it could well be software and a reset will determine that
Thanks guys. Yes, I have tried squeezing the back with no success. I am aware that there is an additional clip near the upper middle of the phone. It appears to be properly clipped in place. I should add that since this is a new (refurbished) phone, I have never removed the back or dropped the phone, so I haven't done anything that would loosen any of the contacts on the back cover.
Does it work when the phone is switched off? That should eliminate any software issues.
krs360 said:
Does it work when the phone is switched off? That should eliminate any software issues.
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Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?
FletchF said:
Ah, of course!
I just tested both while off and while booted into recovery and it does not charge. So, the question is, am I really unlucky enough to get a phone with a bad charging mechanism after just returning a phone with the same fault? Or am I doing something to damage the phone? Is it possible that one of my wireless chargers is defective in a way that damages the phones charging circuit?
Click to expand...
Click to collapse
That does sound pretty unlucky!
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
Have you had a read of this thread? There's some pretty detailed testing done there.
Maybe @Datsun.510 might know?
krs360 said:
What current does each of your wireless chargers use? Mine is 1.2A, never tried a stronger charger. Not sure if a stronger current could damage it though.
Click to expand...
Click to collapse
I don't know. My primary chargers are a Nokia DT-900 and DT-910. I think there are many people using those with the Nexus 5.
I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.
FletchF said:
I finally called Google and they think I just got a bad replacement unit. I'm skeptical, but they're sending me another one, so we'll see.
Click to expand...
Click to collapse
For the benefit of anyone with the same problem who reads this:
I've been using the 2nd replacement unit for almost 2 weeks now, and wireless charging still works fine. I still find it unlikely that I just happened to get a replacement with bad Qi charging, but I'm glad I requested another replacement. As expected, Google offered to replace it with no questions asked. Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)
FletchF said:
Great customer service. (I thought I read somewhere that each purchase is only eligible for one warranty exchange. I suppose in my case, if they really sent me a bad one, I'd be upset if they refused.)
Click to expand...
Click to collapse
Google is much better than any other company when it comes to these things
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
*Detection* said:
Sounds more likely that the phone is damaging the chargers vs you constantly getting bad charger replacements
Had mine a year now with no signs of problems and fast charging still working fine
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Click to collapse
Yeah thought about the same thing. But I don't really understand how this is happening.
doriandiaconu said:
Yeah thought about the same thing. But I don't really understand how this is happening.
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Click to collapse
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
*Detection* said:
Unless there's a problem with your mains power socket you use for charging mostly / house electrics?
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Click to collapse
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
doriandiaconu said:
Yeah that is my first guess. I bought a new charger and I'll ask her to use another place to charge her phone.
Thanks for the help!
Click to expand...
Click to collapse
Good luck, sounds an annoying problem!
doriandiaconu said:
Anyone had issues with the phone charger?
My girlfriend is using an S7 and she has a lot of problems with the charger. Phone is not rooted or any custom ROM. Just stock. I replaced the chargers twice until now. The first one took almost a year to break. This one took like 6 months or so.. Has anyone encountered this type of issue before? All the chargers are taken directly from Samsung.
Charger starts to show signs of malfunction when it's missing the fast charge option or not charging at all. Then it returns to normal. Then in a matter of days the charger is not working anymore.
Phone variant is G930F. I'll attach a screen of Ampere after the last "charging" with the broken charger. It took the print screen after a minute or so. It's hard to keep a girl away from her phone.
P.S. Charger is 100% broken as I'm not able to charge my phone with it, so I just want to know if this is a phone issue or a voltage issue.
Click to expand...
Click to collapse
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Tados99 said:
You should bring it to the service center, and they will check the port for you. Thing is, the port might be bad, and for this reason it kills all the chargers you buy as a replacement. A sign of this if the charger cable gets very hot on the end closer to the port. I mean the micro usb plug itself. But thats one thing, if it isn't happening, the port could still be broken. You should go see if the port is fine. If it is, then I suspect it as a voltage issue in the house, or something. So worth checking that too. Hope you still have a guarantee on the phone. Because then they supposed to fix it no cost. You sholud try if data transfer is working through cable. If not then it shows again, port issue. If you don't want to to use the phone connected to a PC, or otherwise an easy solution could be buying a wireless charger. So then you didn't fixed the port, but the phone will be charging. But first make sure it's not the houses voltage problem, or the wallplug, because if it is, then it can ruin your wireless charger too.
Thats all I can help. Hope it helps.
Regards, and Good Luck fixing it!
Click to expand...
Click to collapse
Any idea on how can I discretely check the voltage? Me and her are not living together.
doriandiaconu said:
Any idea on how can I discretely check the voltage? Me and her are not living together.
Click to expand...
Click to collapse
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Tados99 said:
Well thats not an easy one. But I don't really think that's the issue here. If she isn't living in an old house, then there is very little chance of a problem with the curcits. You should ask her if she had any random power breaks or such things in her house. Or light bulbs going wrong too fast. But as I said, I don't think thats the problem. It will be the port, I just mentioned the voltage as a possibility, and the thing what you should keep in mind.
So I suggest Her buying a wireless charger, as her phone is an S7, she can do that. But if I were in her situation I would bring it for a check to Samsung, or wherever she bought the phone (ofcourse if she still has a guarantee as I mentioned earlier). To tell the truth, as I see the problem is with the port, and depending on what you said, I don't think a home solution or buying another charger would be enough in this case.
That's why I mentioned trying wireless charging, because thats not using the port. I hope she can get the problem fixed soon. Poor girl without a phone...
Click to expand...
Click to collapse
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
doriandiaconu said:
Yeah, I would've sent it to warranty if she had any. She doesn't know much about phones so I feel responsible with this matter.
I think wireless charger is the best solution.
Click to expand...
Click to collapse
Yeah I think so too. And you know. There is the swag in that She can show to friends like: "Look my phone is charging without plugged in" or something like that.
Hope that really will help Make sure to send feedback if you fixed it somehow. I'm now planning to buy an S7, so I hope this is a one-of-a-kind problem.
Anyways Good luck really. If she buys a wireless charger make sure she is buying an original Samsung one, because that has fast charge included, and it will sure not ruin the phone.
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
doriandiaconu said:
I'm the one buying stuff here. Haha. Not interested in second hand/fake/refurbished phones.
She got the phone unsealed with "one hour use before" from a local "dealer". I don't approve this and I don't trust him. Apparently he's a good friend with some of her family's friends.
Still returning a phone after one hour of use is not something someone would do if it was working ok. He told me the other user loves Apple more.
Even though i think the other user didn't notice the voltage issue, as it took almost a year for me, until the first charger broke down.
But i prefer sealed products. Even though they don't have warranty as I flash a lot of stuff.
I'm also interested in buying an S7. I have been for the past year. But unfortunately I had to support my mom with some "donations". It's a damn good phone.
Will write here once I manage to get the Wireless Charger. Thank you for your help.
Click to expand...
Click to collapse
Okay so hi again! Just a quick update here. Maybe if someone reads later. So I was watching this video for fun:
There is a part of the video where he disconnects the battery. He clearly says that the micro-usb port and the wireless charging part is connected with a different cable. Thus the wireless charging still works, even if the port is broke.
I thought it was good to mention this, I was sure about this before, but here you can see clear confirmation on it. The part in question is somewhere in the middle of the video.
So if you manage to screw up your port, wireless charging will be still functional for sure!
Hope I could help!
Tados
Everything works fine with the wireless charger!
Thanks!
doriandiaconu said:
Everything works fine with the wireless charger!
Thanks!
Click to expand...
Click to collapse
I'm glad it worked Happy I could help
Hey all, has anyone got issues with the charging? Every time I want to charge my device it's almost sure I have to restart my phone due to the notification of "alien or liquid detected" and its not possible to charge until the device is restarted. Happens with the cable that came with the phone and any other, and of course, I have already cleaned the device but it is still happening like if the sensor is too sensitive on this matter.
Maybe you can try clean by alcohol, if it's some grease lub something similar, alcohol should clean.
Sent from my CPH2025 using Tapatalk
Did you try to change the cable
BaGRoS said:
Maybe you can try clean by alcohol, if it's some grease lub something similar, alcohol should clean.
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
Ill give it a shot. Thank you.
anasmhds said:
Did you try to change the cable
Click to expand...
Click to collapse
Yes, happens with all the cables. With the one that came with the phone and with the originals from samsung, motorola and sony.
xiotion said:
Ill give it a shot. Thank you.
Click to expand...
Click to collapse
Some progress?
Sent from my CPH2025 using Tapatalk
BaGRoS said:
Some progress?
Sent from my CPH2025 using Tapatalk
Click to expand...
Click to collapse
Unfortunately no success, which makes me believe it is an issue from factory. It is really annoying as one has to be looking at the device every once in a while and if it happens, restart the device.... Definitely disappointed.
Unplug any links or adornments associated with your iPhone. Hold your iPhone with the Lightning port looking down, at that point tenderly tap it without breaking a sweat fluid out of the port. Spot your iPhone in an open, ventilated, dry space. Hang tight for in any event 30 minutes before utilizing your gadget once more.
henryjames34 said:
Unplug any links or adornments associated with your iPhone. Hold your iPhone with the Lightning port looking down, at that point tenderly tap it without breaking a sweat fluid out of the port. Spot your iPhone in an open, ventilated, dry space. Hang tight for in any event 30 minutes before utilizing your gadget once more.
Click to expand...
Click to collapse
We using OPPO
Sent from my CPH2025 using Tapatalk
anasmhds said:
Did you try to change the cable
Click to expand...
Click to collapse
xiotion said:
Hey all, has anyone got issues with the charging? Every time I want to charge my device it's almost sure I have to restart my phone due to the notification of "alien or liquid detected" and its not possible to charge until the device is restarted. Happens with the cable that came with the phone and any other, and of course, I have already cleaned the device but it is still happening like if the sensor is too sensitive on this matter.
Click to expand...
Click to collapse
Yes, I also faced the same problem in my Realme 5 Pro. I even shown my device to the Authorised Service Center, and even they weren't able to understand the problem as there was no Liquid damage when they opened the device at the center. I think this is a new type of issue in the Realme devices especially after the Android 11's Stable update. And, when asked in Realme Community the Executives wrote that they are working on this issue.
PriTTDraKE said:
Yes, I also faced the same problem in my Realme 5 Pro. I even shown my device to the Authorised Service Center, and even they weren't able to understand the problem as there was no Liquid damage when they opened the device at the center. I think this is a new type of issue in the Realme devices especially after the Android 11's Stable update. And, when asked in Realme Community the Executives wrote that they are working on this issue.
Click to expand...
Click to collapse
Actually my issue got fixed with the android 11 update. Looks like the software before 11 was not working properly and was the cause of the problem.
Im facing the same problem after 11 Update. Its annoying i cant charge my phone after 12% Battery.
Anyone got the fix?
Rafay Qureshi said:
Im facing the same problem after 11 Update. Its annoying i cant charge my phone after 12% Battery.
Anyone got the fix?
Click to expand...
Click to collapse
Firmware bug... roll it back if you can.
I never update my N10+'s running on 9&10... and guess what?
Never any major issues. Android 9 and especially 10 are secure enough as is.
blackhawk said:
Firmware bug... roll it back if you can.
I never update my N10+'s running on 9&10... and guess what?
Never any major issues. Android 9 and especially 10 are secure enough as is.
Click to expand...
Click to collapse
Can you help me on how to roll back? Im using ColorOs11 Oppo Reno 6.
Rafay Qureshi said:
Can you help me on how to roll back? Im using ColorOs11 Oppo Reno 6.
Click to expand...
Click to collapse
Sorry I can't. Hopefully someone here can...
You can try doing a hard reboot (simulates pulling battery). If that fails and it was a OTA update you can try a factory reset to purge the user data.
Have you tried charging while turned off? It can't ask you to restart if it's turned off Of course, you cannot use the phone while charging.
But if you're trying it with the phone turned on and you happen to have an AMOLED screen, you can enable ambient display with the battery information. You'll see a lightning symbol next to the battery percentage when it's charging. You can check this any time without touching the phone.
I also sometimes face a similar problem, but if I don't touch the phone it charges fine. I haven't figured out a permanent solution yet, but I'm suspecting it's my original stock cable that's now quite old and starting to fray. Shame, I have to purchase a new one soon.