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Hi All XDA Members I have a problem with my new phone (HTC Desire S) and was wondering if anyone could help me with what might be causing a certain charging problem, soo the problem...
The phone seems to think its being charged sometimes even when disconnected and is failing to charge the phones batteries through the standard wall charger or USB connection, therefore I am having to charge the batteries via taking the battery out of the phone and charging it in a separate dock I have purchased.
Sometimes as well after charging the batteries in the dock then placing them into the phone and turning it on the phones LED orange indicator glows and still thinks its being charged even when it has had a battery unpresent in it for several hours?
Does anyone have any possible outcomes to what this may be because of? Any help would be much appreciated?
The phone is running MIUI Android custom ROM with s-off.
Thanks,
Daniel
NOTE: I know I said "my new phone" but it is second hand and I purchased it with this problem hoping to come up with a fix.
have you tried other roms and experienced the same problem? or have u only ever had miui on it?
Hi, cheers for the quick response, and no I have tried multiple roms so far and all same problem.
Could it be anything to do with me getting cheap replaceable batteries for the phone as they are also not at the standard 1400mah but at 1450mah or should this not make a difference?
Cheers
Lowery91 said:
Hi, cheers for the quick response, and no I have tried multiple roms so far and all same problem.
Could it be anything to do with me getting cheap replaceable batteries for the phone as they are also not at the standard 1400mah but at 1450mah or should this not make a difference?
Cheers
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Click to collapse
this could certainly be the issue! so your saying it doesn't have a original htc battery? if i was you, the 1st thing id do is try a genuine 1. try to borrow 1 if u can from a friend or drop into a phone shop and ask. If it doesnt solve the issue atleast u havn't blown 30 quid on an original battery
you should try a genuine battery for sure! also their capacity is 1450mAh not 1400
check amazon uk
mixalakis32 said:
you should try a genuine battery for sure! also their capacity is 1450mAh not 1400
check amazon uk
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Click to collapse
Just discovered guys that the batteries are actually 1500mah? Is this the problem and is their anyway to configure the phone to run with these batteries properly?
I am beginning to think whether it could be because of previous water damage if it has suffered from it before, but I would not know or be able to find out myself if it has been water damaged.
I was also thinking it could be this as maybe a possible short it happening on the main board and is causing the phone to think its constantly charging? Maybe?
Cheers Guys!
Can anyone help pleaseee!!
Lowery91 said:
Can anyone help pleaseee!!
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Click to collapse
What makes you say that the battery is 1500 ? It's 1450.
HTC's own website says
Code:
[B]Power & Battery[/B]
Battery type:Rechargeable Lithium-ion battery
Capacity:1450 mAh
Hey guys (apologies I see this is a month old)
The issue Lowery91 has seems to be exactly the same as I had with my desire s. I'm breaking my heart trying to find out what's going on.
I have one of the original batteries that came with the desire S. The phone has these issues without being rooted (which I intend to do to see if I can amend it).
However for me it first started acting strange when I plugged it into a car charger.
Again sorry for rehashing this post but if anyone could shed some light on this I'd really appreciate it.
KAFel01 said:
Hey guys (apologies I see this is a month old)
The issue Lowery91 has seems to be exactly the same as I had with my desire s. I'm breaking my heart trying to find out what's going on.
I have one of the original batteries that came with the desire S. The phone has these issues without being rooted (which I intend to do to see if I can amend it).
However for me it first started acting strange when I plugged it into a car charger.
Again sorry for rehashing this post but if anyone could shed some light on this I'd really appreciate it.
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Click to collapse
I'd suggest that you contact HTC support and get them to send you a replacement battery, explaining that yours is faulty, don't send your existing one back.
Swyped from my Desire S using XDA Premium
i think it is not a battery problem, i have two htc desire S and one today had the same problem, i tried to change batteries but when i put battery from other desire S i had the same problem, booth batteries working perfectly on second phone.
So i think it is phone problem. Something like voltage loss or etc. Because i thinkphone gets not enouth power to charge battery. But this is only my opinion.
Champ HitPlay
Lowery91 said:
Hi All XDA Members I have a problem with my new phone (HTC Desire S) and was wondering if anyone could help me with what might be causing a certain charging problem, soo the problem...
The phone seems to think its being charged sometimes even when disconnected and is failing to charge the phones batteries through the standard wall charger or USB connection, therefore I am having to charge the batteries via taking the battery out of the phone and charging it in a separate dock I have purchased.
Sometimes as well after charging the batteries in the dock then placing them into the phone and turning it on the phones LED orange indicator glows and still thinks its being charged even when it has had a battery unpresent in it for several hours?
Does anyone have any possible outcomes to what this may be because of? Any help would be much appreciated?
The phone is running MIUI Android custom ROM with s-off.
Thanks,
Daniel
NOTE: I know I said "my new phone" but it is second hand and I purchased it with this problem hoping to come up with a fix.
Click to expand...
Click to collapse
Check this: It was a small pin inside that had come out. It connects the USB to the motherboard and is visible just below the battery. I fixed it in 10 mins with a bit of R&D. Now that you know, it will take you less than 10 seconds.
Having opened up the phone quite a few times now, hopefully i can give a couple of pointers towards this...
There is a small connector with flex cable that connects the USB port to the main board of the phone. To get to this easily, remove the batter, SIM and memory card. Also remove the 4 torx screws at the bottom of the phone and gently slide out the plastic clip that holds the battery in place. You will see this connector at the right side of the phone if its facing down. Just push it up with a small screwdriver and push it in on the connector again. Reassemble.
Hopefully this is the cause of the problem in the first case! Please do this with care..
Disclaimer: I am not responsible for bricked phones/broken usb ports, etc. Please do this systematically and all should be fine.
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
tatonka_hero said:
My fiance is having problems with her phone randomly rebooting. I just updated it to the most recent firmware update, so that shouldn't be the problem, but something obviously is. She wasn't getting much out of her battery life either, usually only a couple hours or so.
What can I do about it to keep her from spending money we don't have on a new phone, other than root it? She won't let me root it and set it up like mine, mostly because she's stubborn.
Click to expand...
Click to collapse
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
JKILO said:
root it when shes asleep or explain the firmware update broke her phone blame it on the software and youre never at fault
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Click to collapse
haha, i wish that would work.
Trade her phones tell her you unrooted your phone so she could have it and the root hers. Just an Idea
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
tatonka_hero said:
It looks like she's even got to pull the battery to get the thing to start back up when it shuts down. The charging port seems loose to me, but it charges the battery just fine so I'm not sure that's part of the problem.
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Try a different micro usb cable.
VICODAN said:
Try a different micro usb cable.
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Click to collapse
I did. It still felt loose even using my cable, which doesn't feel loose in my phone.
She won't want to go through the hassle of talking to tech support to get a new phone, and they'll try to make her take it to a repair center
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
tatonka_hero said:
I put her battery in my phone for the day, and it just shut down, so that was part of the problem.
She said her phone was still dead in like 4 hours today, and that was using my battery which I've had very good luck with.
I think she uses her phone a LOT for facebook and texting, but 4 hours still seems awfully short for battery life
Click to expand...
Click to collapse
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
VICODAN said:
Buy these:
http://www.amazon.com/gp/product/B005YTOV6G/ref=oh_o00_s00_i00_details
Click to expand...
Click to collapse
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
tatonka_hero said:
now she says she didn't use her phone at all this morning and it only got 4 hours (on my good battery). I think she's got a rogue app or something using a ton of battery, but it doesn't ever show up in the battery stats. there's no way she'd let me do a factory reset on it again lol.
I'll send her the link on the batteries, but she won't buy them I'm sure. She wants a new phone too badly now.
Click to expand...
Click to collapse
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
VICODAN said:
Possibly, or your batteries might be a year old and starting to go.
Trust me buy those batteries. They're great. And only $7.
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Click to collapse
I figured out what I think was wrong with her other battery. The contacts were set too deep inside the battery casing, so any bump at the wrong angle caused them to lose connection. That's why I don't trust second hand batteries, no matter how good other people say they are.
Both her original battery and my original battery work perfectly fine in my phone, both give me a day and a half. So I know it's not the batteries, it's something wrong with her phone.
Heck, I even offered to switch phones with her, and she said she didn't want mine even though it's exactly the same phone and even newer.
women, just can't please them.
Try
Backup
Factory reset
Take the newest update.
My wife has a stock shift huge battery improvement
Sent from my PG86100 using Tapatalk
tatonka_hero said:
women, just can't please them.
Click to expand...
Click to collapse
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
VICODAN said:
I know all too well. Take it in to a sprint repair center and have it repaired, if they cannot repair it they will order you a replacement phone.
Make sure you have TEP on your plan before you go in.
Click to expand...
Click to collapse
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
tatonka_hero said:
She's a sprint employee so she's got somewhat different rules on that mess. I'd rather they just send her a new phone since we're too far from a repair center, or so I told Sprint the last 4 times I had to replace my Shift lol.
Click to expand...
Click to collapse
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
VICODAN said:
If she's a sprint employee she should get the benefits of the Sprint wireless advantage club and so should you.
Details here:
http://www.sprint.com/landings/advantage_club/?ECID=vanity:advantageclub
Click to expand...
Click to collapse
yeah, I know. Doesn't change much when it comes to problem phones other than the fact that you absolutely have to go to a Sprint owned repair center and not a store run by another company. That's where the distance factor comes in and the working with tech support to convince them it's too far to drive lol
Bought a new Nexus S from ebay, it came today, I tried turning it on straight out of the box but no luck. So I figure it came with a dead battery that needs some charging, I let it charge for an hour and try again, no luck.
How long does it normally take for a new phone thats never been charged to power up?
I'm beginning to worry because when I touch the charger and the phone, neither are hot or even warm.
Mine powers on immediately after a dead battery once it's hooked up to the charger. Was there a battery icon when you plugged it in? Is it possible to find another charger to rule out a bad charger?
chronophase1 said:
Mine powers on immediately after a dead battery once it's hooked up to the charger. Was there a battery icon when you plugged it in? Is it possible to find another charger to rule out a bad charger?
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Click to collapse
thats the thing i see no kind of led signaling a charge im coming from a nexus one and it had an led notification orange or green.
and mhm ive tried 2 other working chargers. i think its the battery.
Well, you just bought it, return it while you can.
Gitah. said:
Well, you just bought it, return it while you can.
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Click to collapse
Do you honestly think thats not on my mind?
I'm just seeing if there are things I can do to fix it before going through the hassle of returning a phone.
Nexus S has no LED. Its just a battery icon that'll pop up on the screen. You can score a battery pretty cheap online. Try that and if that fails, get a refund.
chronophase1 said:
Nexus S has no LED. Its just a battery icon that'll pop up on the screen. You can score a battery pretty cheap online. Try that and if that fails, get a refund.
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Click to collapse
Thanks I'll try that, but do any stores sell smart phone batteries like maybe Sprint, Besbuy, etc? That way I can pick one up today, and not wait days just for a battery to ship.
Have no clue. Best buy might possibly sell them. Not too sure though. I haven't purchased a smartphone accessory from a retail store in a long time.
chronophase1 said:
Have no clue. Best buy might possibly sell them. Not too sure though. I haven't purchased a smartphone accessory from a retail store in a long time.
Click to expand...
Click to collapse
Guess what? It turned on!
All Saturday I was asking different retail stores if they sold that type of battery but nope or it was like $50+ WTF? So I was leaning on getting one from ebay, but I decided to research and found some crazy idea on youtube.
Hot wired my battery! It actually worked wow.
I don't know if this is a permanent solution so I'll just order a backup battery just for insurance.
Thanks Chronos for all your responses.
Okay, not sure if this is even possible to do but I'm hoping the XDA'ers might be able to assist. I purchased a new battery for my Nexus S. I plugged the bad-boy in and try turning it on and nothing. I plug it into the wall and try turning it on-- nothing. I try putting the old battery back in.........nothing.....
I then noticed the new battery I purchased is a 1440 mAh and the old battery is 1500 mAh. This is probably something I should have checked before I bought it, and something that now makes me feel like a total idiot. What I'm wondering is could this have a hand in bricking my phone? Is there any way of fixing it? Luckily I have a Nexus 4 on the way (eventually ¬.¬) but I was planning on giving the Nexus S to my girlfriend.
Thanks in advance, guys.
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
whodisname said:
No. This is totally tolerable. +-5% is the least that might cause trouble. Well within tolerances. Charge overnight and if no good then return for replacement.
Sent from my SCH-I405 using xda app-developers app
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Click to collapse
Thanks for the quick reply. The issue is that even the old battery which was at ~75% life isn't even working, even while plugged in.
Can't help much, but just so you can be at ease, mah stands for milli-amp hours, and is a measure of capacity, not power put forth. You want to match the voltage to prevent damage.
At least I've got a Nexus 4 on the way. It just sucks that I can't give this Nexus S to my girlfriend, she's stuck with an iPhone 3G =/
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
WhenBearsReign said:
As an update, I had it plugged in overnight and still nothing. I had the original battery in.
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Click to collapse
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
polobunny said:
I'm just thinking you shorted it. It seems to be happening a lot lately in the Nexus S forums when people pull their battery. Haven't seen anyone able to fix it themselves, they usually send it for repair to Samsung. :/
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That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
WhenBearsReign said:
That's unfortunate because mine is out of warranty now. Thanks for the help, hopefully I can dispute it with Amazon and at least get the cost of the battery back.
Click to expand...
Click to collapse
Get in touch with Samsung or even your phone company. You could be surprised at what they have to offer. I've heard of some people getting absolutely free fixing from Samsung (albeit not specifically the Nexus S) when out of warranty.
Hey guys
I rooted and flashed paranoid android of my tab and it was working fine. Couple of weeks later I left it to charge overnight not realizing the charger is spoilt, hence, didn't charge my tab. Battery drained completely and i couldn't get it started again. Tried leaving it to discharge overnight and plugging in a new charger to charge overnight and still nothing. It was still under warranty so I sent to to samsung and guess what? They told me it's been rooted and hence the warranty is void and they told me they need to replace the motherboard which costs almost $300. FML. Took it back and now I have a really fancy paperweight.
Was wondering if you guys know anything I can do to get it back to life? Or at least unroot it so I can send it back for repairs?
Any help is greatly appreciated.
More likely a battery issue. Batteries should never be fully discharged or risk battery damage.
Although the kernel does (supposed to) limit the charging rate, I have read others with Samsung devices manage to "kick-start" the battery back to life using a `after market ` 2 amp AC battery charger. Leave it on overnight, or at least for an hour or two before trying to power on.
Sent from my GT-P6810 using xda premium
UpInTheAir said:
More likely a battery issue. Batteries should never be fully discharged or risk battery damage.
Although the kernel does (supposed to) limit the charging rate, I have read others with Samsung devices manage to "kick-start" the battery back to life using a `after market ` 2 amp AC battery charger. Leave it on overnight, or at least for an hour or two before trying to power on.
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
Thanks for the reply!
However I did buy another 2amp AC charger and also left it overnight to charge but still got nothing. Any other suggestions? Could it be a motherboard issue? (Samsung told me it's a motherboard issue - they must have found that out somehow right?)
taufiq0177 said:
Thanks for the reply!
However I did buy another 2amp AC charger and also left it overnight to charge but still got nothing. Any other suggestions? Could it be a motherboard issue? (Samsung told me it's a motherboard issue - they must have found that out somehow right?)
Click to expand...
Click to collapse
Seems very strange that depleting the battery completely would have caused a motherboard issue,.... but if Samsung say so, it must be.....
If you could get hold of a new battery and replace it yourself, the cost could be minimised (if it is a battery problem). But if it is the motherboard, you could just be waisting more of your money.
If there is no way to power the device on, yes, it is just an expensive paper weight. The cost of repair may not be worth it, Sorry.
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Sent from my GT-P6810 using xda premium
UpInTheAir said:
Seems very strange that depleting the battery completely would have caused a motherboard issue,.... but if Samsung say so, it must be.....
If you could get hold of a new battery and replace it yourself, the cost could be minimised (if it is a battery problem). But if it is the motherboard, you could just be waisting more of your money.
If there is no way to power the device on, yes, it is just an expensive paper weight. The cost of repair may not be worth it, Sorry.
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Sent from my GT-P6810 using xda premium
Click to expand...
Click to collapse
That's the part that puzzles me as well. If there is no way for me to power on and check the status of the device, how did Samsung manage to find out that I rooted the device? There are a few questions that have come to mind because of this:
1) Are they trying to pull a fast one on me?
2) If they are able to check my root status, means the battery can still be used. If so, how?? I just wanna boot up to unroot then send back to Samsung before my warranty ends on 11 May!!
But if nothing works then I'll be forced to buy a new phone :|
Btw thanks for the reply. Appreciate it.
They knew cause they managed to fixed your device, saw it rooted, break it again and send u back (for some extra money extortion i guess), i doubt unroot and send it back will help cause they remember, unless u take it to another country
Sent from my GT-P6800 using xda app-developers app
---------- Post added at 04:44 AM ---------- Previous post was at 04:42 AM ----------
And the other guy know nothing, dont listen to him. They have jtag and serial console to talk with devices at basic level ( without turning the device on)
Sent from my GT-P6800 using xda app-developers app
long6688 said:
They knew cause they managed to fixed your device, saw it rooted, break it again and send u back (for some extra money extortion i guess), i doubt unroot and send it back will help cause they remember, unless u take it to another country
Click to expand...
Click to collapse
Your opinion is again fact? For conspiracies -> Send in the X-Files............. :silly:
long6688 said:
[/COLOR]And the other guy know nothing, dont listen to him. They have jtag and serial console to talk with devices at basic level ( without turning the device on)
Click to expand...
Click to collapse
Edit: Without being able to power up into download or recovery mode, there is no way to remove evidence of rooting, but not sure how Samsung actually knew....
Click to expand...
Click to collapse
Why are you being antagonistic AGAIN? My statement was a question of which you answered . Please explain where I say I know everything or pretend to know nothing? BTW I'm still waiting on your ROM to be released HA
The "battery issue" is quite plausible, so may still be the cause.